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Ringley

1/5, 34 Reviews
0% Recommended

0% letting valuation accuracy

19% letting fee satisfaction

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MBM Ringley is an independent firm of estate agents, chartered surveyors and property managers dealing with the sale letting and management of property in the Kentish Town, Camden, Tufnell Park and other areas of the Boroughs of Camden and Islington.
"Do not use this firm to..."

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1 Star Review

By : 'STAY'
Services :
Would you recommend ? : No
Postcode : SL1

9 Jan 2018
People found this helpful7

Do not use this firm to manage your building they are a rip off - they charge more than anyone I know in London & the surrounding areas. They charge roughly £2800 in service charge for a flat in Slough when i pay only £1600 service charge for a flat managed by another firm in Clapham!! Ringleys *do not touch them with a barge pole. I only ticked one star because there is not a no star option.


Comments on Agent Fees

Absolutely extortionate - stay away - they are thieves.

Was this helpful?:

By : Ringley Group

22 Jan 2018

As instructed by our client, we have informed everyone of the reasons behind the increase in the service charges. The reasons are the need to make sure the building is safe for the residents and the related works had to be and will still have to be carried out by the order of the local fire brigade and the local and national authorities.

By : Suchit

22 Jan 2018

No the service charge increased from £2800 to £7000 when the fire brigade situation arose - so I'm referring to your normal charges - see you just can't contemplate how incompetent you are - anyway you've lost the building thank god - because your are totally inept - and I notice how nobody else has left a positive review for you - are you rubbish ? Looks like everyone is saying yes !!

By : Suchit

23 Jan 2018

Oh listen I am not referring to the present situation Roo Joshi - I am asking you why your normal service charges are £2800 per annum compared to £1600 from other companies? You seem like you are not willing to answer this question - obviously because you know you cannot justify the charges so hence you are deflecting it to the fire issue at present. The best thing is that this shows anyone reading this that you are a company who cannot be trusted to even answer the simplest of questions. Anyone reading this will not do business with you. Why don't you answer my original query with a valid answer ? Come on Roo do the right thing - you've lost the battle anyway at least go down with an ounce of honour !

By : ex Ringley customer

24 Dec 2018

Could not agree more. They are thieves. Do not believe a word they say. They will use any excuse to increase charges. That comment above from them is a classic response. The usual is that they then follow that up with increased charges and legal letters. No doubt in this instance they will then accuse you of putting people at risk when you question their charges and then send legal threats to make you pay, and then threaten to talk to your lender essentially threatening to take away your property. They're like loan sharks. I eventually got them fired but 3 years on we are still dealing with their utter incompetence. They have caused me no end of problems and they will cause problems for everyone they touch. They have made such a mess of the management of my building I'm having to sell my flat. Find someone else, anyone but them. They're useless, make mistakes but only admit to them when you catch them. Avoid.


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%19.00%£356£2,800
Review Statistics
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060100000018
Address

Ringley
349 Royal College StreetLondon, Greater London
NW1 9QS
020 7267 2900

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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The worst block management ...

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1 Star Review
UserName

UserName

By : 'Lidia'
Branch : London, 349 Royal College Street
Services : Letting( As a Tenant )
Sold price : £440000
Would you recommend ? : No
Postcode : SM6

6 Feb 2025
People found this helpful0

The worst block management company ever! I am not sure why no one talks about it nationally! No cleaning done almost 4 months, arrogant staff - Susi Jay and Kate Robinson. Very disrespectful and ignorant. No response to emails 7 months, no gardening 2 years, no window cleaning since June 2023! ... Read Full Review

Comments (0)Was this helpful?:
Incompetent ...

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1 Star Review

By : 'Hannah'
Branch : London, 349 Royal College Street
Services : Property Management
Would you recommend ? : No
Postcode : CF11

19 Oct 2023
People found this helpful1

I have raised an issue with ongoing leak with my Estate Manger and various others at Ringley Group who I pay to manage the estate at Prospect Place as part of our service charge. This leak has damaged my property on three separate occasions (lights, ceiling, dresser). Despite having no ... Read Full Review

Comments (0)Was this helpful?:
Utterly unresponsive to ...

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1 Star Review
UserName

By : 'Ronan'
Branch : London, 349 Royal College Street
Services : Letting( As a Owner )
Rent PCM : £330000
Would you recommend ? : No
Postcode : EN3

21 Jul 2023
People found this helpful1

Utterly unresponsive to residents or tenants needs and appear to chose themselves what and how to manage. Senior management are uncontactable and aloof. Transparency is nil. Customer Service is rude and ineffective. Generally perceived as poor performing and not good ... Read Full Review

Comments (0)Was this helpful?:
awful ...

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1 Star Review

By : 'Daria'
Branch : London, 349 Royal College Street
Services : Property Management
Would you recommend ? : No
Postcode : RG42

31 May 2023
People found this helpful1

surprise surprise -they are not publishing negative reviews on Google! One of the wost management companies to work with.....they managed a property i owned, they are rude - money grabbing scammers, who will charge you for things that are not actually ... Read Full Review

Comments (0)Was this helpful?:
Would give them less. ...

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1 Star Review

By : 'Kerry'
Branch : London, 349 Royal College Street
Services : Land & New Homes
Would you recommend ? : No
Postcode : AL1

24 Aug 2022
People found this helpful3

Would give them less. Don't get them to manage any property they are a disgrace and are money grabbing liars. Also the are extremely discriminating to any tenant or home owner who has accessibility needs. Don't use them! If I had know when buying a new build flat I wouldn't of ... Read Full Review

Comments (0)Was this helpful?:
Absolutely horrible ...

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1 Star Review

By : 'Alexa'
Branch : London, 349 Royal College Street
Services : Letting( As a Tenant )
Rent PCM : £900000
Would you recommend ? : No
Postcode : NW1

17 Feb 2022
People found this helpful1

Absolutely horrible company Absolutely horrible company. Not even worth 1 star. I have a feeling that for every genuine negative review they post a fake positive one by their friends, because how else can the reviews be so drastically different? Unfortunately they have been hired by our freeholder ... Read Full Review

Comments (0)Was this helpful?:
Unacceptable , building is ...

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1 Star Review

By : 'Margot'
Branch : London, 349 Royal College Street
Services : Letting( As a Tenant )
Rent PCM : £356
Would you recommend ? : No
Postcode : BD21

15 Oct 2021
People found this helpful1

Unacceptable , building is not up to fore safety standards, fire doors are broken , lifts are broken ,my neighbour is i £17000 rent arrears , and we are suffering ? Have no idea what happens here , and ignores our complaints and issues . And when the local MP wants to have a meeting ... Read Full Review

Comments (0)Was this helpful?:
They should pack it all ...

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1 Star Review
UserName

By : 'Oisin'
Branch : London, 349 Royal College Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW1

15 May 2021
People found this helpful3

The worst liars I have ever encountered. First it was Gavin, and now it's Karl. Plays nice to our face and admits the poor level of service isn't good enough, but then acts the big lad on emails. Mary Ann Bowring suggested I call the cops or my MP when I informed them of Ringley's ... Read Full Review

Comments (0)Was this helpful?:
I don't think this type ...

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1 Star Review

By : 'JOHN'
Branch : London, 349 Royal College Street
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : NW1

10 Feb 2021
People found this helpful2

I don't think this type of thing is legal is it? We rented a flat from a friend of ours! There where some serious problems with the car park, rubbish, lighting , cleaning. garden , vandals and various other issues. I'm a pilot for BA and have been working weird hours and times recently ... Read Full Review

Comments (0)Was this helpful?:
Ringley (apparently) manage ...

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1 Star Review

By : 'Chandresh'
Branch : London, 349 Royal College Street
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : W1T

17 Sept 2020
People found this helpful2

Ringley (apparently) manage the block I have a flat in. There has been water damage due to a leak on the roof/terrace above which caused damp penetration into my flat. I've now spent over 6 months chasing them to resolve it. I've escalated it through their formal procedures and still ... Read Full Review

Comments (0)Was this helpful?:
RUN FOR YOUR LIVES AND SELL ...

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1 Star Review

By : 'Dr'
Branch : London, 349 Royal College Street
Services : Property Management
Would you recommend ? : No
Postcode : NW1

20 Jul 2020
People found this helpful4

Allegedly if they are involved with your property and your not on the "board" who for some reason employs them. SELL UP AND RUN ASAP. They will bleed you dry. Going from great apartments and gardens to basically a run down trashy yard with check after check being DEMANDED .Luckily we ... Read Full Review

Comments (1)Was this helpful?:

By : Saila Gaffur

10 Nov 2020

Ringleys Limited are definitely going for the jugular with the recent pandemic. They are even now going as far as fabricating the truth. They are number 1 liars and that's all of them including the ...


The best service they ...

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1 Star Review

By : 'Robert'
Branch : London, 349 Royal College Street
Services : Property Management
Would you recommend ? : No
Postcode : W2

10 Nov 2019
People found this helpful4

The best service they provide is the improvement of their competitors' reputation: any management agents compared with Ringley become immediately ... Read Full Review

Comments (0)Was this helpful?:
The WORST MNG COMPANY IN ...

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1 Star Review
UserName

By : 'V'
Branch : London, 349 Royal College Street
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : W2

10 Nov 2019
People found this helpful8

The WORST MNG COMPANY IN LONDON. They dared to illegally dismiss porter of Arthur Court as a retaliation for his disclosures of the frauds committed by the Board of Directors in such serious matters as lethal bacterial contamination of water system. Unprofessional, Dishonest LOW-CLASS ... Read Full Review

Comments (0)Was this helpful?:
Catastrophic, terrible ...

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1 Star Review

By : 'Michael'
Branch : London, 349 Royal College Street
Services : Letting( As a Owner )
Rent PCM : £2800
Would you recommend ? : No
Postcode : W2

10 Nov 2019
People found this helpful5

Catastrophic, terrible company, unhelpful non responsive, simply do away with away liability even if the issues of the condition of the block fall under their remit. Find a convenient and /or legal way of not addressing anything that should be theirs to deal with as supposed managing agents of ... Read Full Review

Comments (0)Was this helpful?:
Delay in repairing roof ...

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1 Star Review

By : 'John'
Branch : London, 349 Royal College Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CT2

16 Oct 2019
People found this helpful4

I reported a roof leak to Ringley first thing on Monday as water was coming into my tenant's bedroom. It is now Friday and all Ringley can say is we are looking into it and will get back to you. I am a professional landlord and my experience with Ringley on this issue is that they talk the ... Read Full Review

Comments (0)Was this helpful?:
Terrible ...

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1 Star Review

By : 'MarkQ'
Branch : London, 349 Royal College Street
Services : Property Management
Would you recommend ? : No
Postcode : SE17

2 Feb 2019
People found this helpful10

Ringley manage my block. The roof has been leaking for a year, and 4 months ago a survey highlighted that there were fire safety issues. I've been contacting them on a weekly basis about these issues since but they have done nothing. The insurance policy Ringley arranged for the ... Read Full Review


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Comments on Agent Fees

Prices are average, but they don't provide the services they charge for!

Comments (1)Was this helpful?:

By : TIMOTHY HADLEY

18 Jul 2020

Thank you very much for the input. I work for an owner of an apartment "managed" by Wringleys. We are based in New York City. If they ran the building like that here, they would be closed down and...


Disgusting ! Keep well away . ...

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1 Star Review
UserName

By : 'Dr'
Branch : London, 349 Royal College Street
Services : Property Management
Would you recommend ? : No
Postcode : NW1

28 Nov 2018
People found this helpful10

The flats are now disgusting . Having gone from winning communal garden if the year in 2004, the current directors or director has turned the place into little more than a gypsy camp . Disgusting . Ringleys charge for items they don't list , and the bills keep coming in , or not as the case ... Read Full Review


Comments on Agent Fees

Purely out to make money . A very high staff turnover with a very bad impression if you speak to an ex employee they all disparage the company. Keep well away . They’ve cost our block a fortune for very little and destroyed a communal garden which had won an award .

Comments (1)Was this helpful?:

By : ex Ringley customer

24 Dec 2018

Couldn't agree with you more. I've dealt with and advised a lot of businesses in my time and I know a cowboy operation when I see one. They're con artists. They make charges up without an...


Avoid at all ...

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1 Star Review

By : 'Maeliss'
Branch : London, 349 Royal College Street
Services : Letting( As a Tenant )
Rent PCM : £1780
Would you recommend ? : No
Postcode : SE16

30 May 2018
People found this helpful6

This is by far the most incompetent group of people I have ever met. We have had to email/ call dozens of times before repairs are done. Some of the repairs we asked for in September are still outstanding. When our managing agent left, he didn't even let us know and the company did not direct ... Read Full Review


Comments on Agent Fees

Terrible considering they never carry out any repairs

Comments (1)Was this helpful?:

By : James

24 Dec 2018

They are uniformly useless in everything they do. I doesn't matter how you come across them, you will regret involving them in your business/life for years after firing them. They are poisonous. ...


Poor customer service Repairs ...

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1 Star Review
UserName

By : 'Flamsteed'
Branch : London, 349 Royal College Street
Services : Property Management
Would you recommend ? : No
Postcode : CB1

12 Feb 2018
People found this helpful8

Poor customer service Repairs not done in a timely manner Estate is overcharged for services (e.g. repairs, cleaning) Breakdowns are conveniently blamed on vandals Refuses to call AGM Refuses to install security cameras Refuses to consult with owners about site issues Lack of knowledge regarding ... Read Full Review


Comments on Agent Fees

Fees are too high. They are a rip-off.

Comments (1)Was this helpful?:

By : Ringley Group

12 Feb 2018

We have responded to all communications with the owners on this development and have met with them both at evening meetings and have made ourselves available when undertaking site visits. As this is...


Do not use this firm to ...

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1 Star Review

By : 'STAY'
Branch : London, 349 Royal College Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SL1

9 Jan 2018
People found this helpful7

Do not use this firm to manage your building they are a rip off - they charge more than anyone I know in London & the surrounding areas. They charge roughly £2800 in service charge for a flat in Slough when i pay only £1600 service charge for a flat managed by another firm in ... Read Full Review


Comments on Agent Fees

Absolutely extortionate - stay away - they are thieves.

Comments (4)Was this helpful?:

By : Ringley Group

22 Jan 2018

As instructed by our client, we have informed everyone of the reasons behind the increase in the service charges. The reasons are the need to make sure the building is safe for the residents and the...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Regional Awards Won by Ringley

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