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Principal Homes

2.8/5, 34 Reviews
47% Recommended

100% letting valuation accuracy

45% letting fee satisfaction

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"Been with them 5 years...."

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1 Star Review
UserName

Asib

By : 'Scott'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : B42

28 Jun 2017
People found this helpful38

Been with them 5 years. Treated like crap, swore at shouted at us and turn up when they like. Asib is a disgrace to industry. Properties are poor and youll never get your deposit back. They will never give you any help when you need it but still expect you to comply. Principal homes ahould be renamed p*** poor homes. A cowboy company. Please stay clear and choose other companies!!!!


Comments on Agent Fees

Terrible

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By : Sam

28 Jun 2017

All deposits are insured. Scott, why don't you contact the dispute service if you're not happy- that's why they are there for, rather than leaving an unnecessary review with bad language?!!! Very unprofessional of you!

By : scott

29 Jun 2017

Hi sam, I have/will do. I assume you have something to do with principal homes considering you have only commented on my review? but if not then fair enough.. Thanks for pointing out the use of bad language but as this is an open forum I am allowed to say exactly what I think, as are you and anybody. I think youll find im not the only person to use language on here in frustration so id suggest having a nice long read of all the other bad reviews that principal homes offer, in fact the majority are bad reviews so aside from being unprofessional I think youll find its the other way round. Use of bad language is nothing compared to the threats I have received yesterday and is now being dealt with as a police matter. Thanks for commenting! Hope my review helped!

By : Angela cannon

22 Jul 2017

Hi Scott reading upon your comments firstly I can not believe how rude you actually are this is a point I'm making to you! As a tenant of principal homes been with them for 6 years have never had a problem if I did I would have left this property ages ago! As they keep you under contract at all times so you have had a choice to leave them for the past 5 years and you have not and remained with them weather you have family problem or not they have not forced you to stay! It's a choice you have made. It seems like you don't like the truth being told hence(Sam) this seems like a private issue between you and the company wish you have taken well out of proportion. I hope this matter gets resolved for you Scott. Scott just a question how would you feel if this was vise vercer and same1 had pin pointed you on you at work? It's not nice p.s before you say I'm 1 of them I'm not I'm a very happy tenant of principal homes 👍

By : scott

20 Sept 2017

Hi Angela/Asib/Asif/ Sam, not sure what name to use as the owner changes his name so often (if youre not sure what I mean a simple companies house document check will explain). Anyway thank you for taking the time out of your busy yet happy days as 'Tenant' of principal homes. Firstly in regards to how rude I have been (I'm sorry if this has offended your delicate eyes and ears but I really couldn't care less). I have taken a copy of your IP address and also sams and asibs and guess what.......... coincidence???? may I ask why you are even bothering to comment on a case you know nothing about or is it that I am actually speaking to the numties from the principal homes office/ joke shop. Asib hasn't got a clue what hes doing so therefore I wrote this review as this is what the site is for whether you like it or not. Sites like this are great for warning people of the cowboy antics of p*** Poor homes aka principal homes. I don't have to explain myself to you Angela cannon so don't jump on here thinking you can defend a case you know zero about. Why not use your time to promote the happy tenancy of principal homes instead of commenting on mine and my post only. Why not comment on other reviews. Yet again we can see Asib has lowered himself to getting his mates to review or maybe as business is slow due to my slander hes got no choice but to reply under a name as he hasn't got the bottle to openly admit its him. As I say I have copies of the IP addresses which will be past onto the TPO and trading standards to link all this together. Also angela if you are from the area I suggest taking a look around as youll start to see some pictures of the building site....sorry, previous house going up around soon for all to see. I respect you looking after a company who has given you a happy tenancy however just remember Asib was all smiles while he was taking my money but when the s**t hit the fan he decides to threaten people and hide behind made up law that he likes to google and makes no sense at all. Remember I'm STILL WAITING for a case from him regarding me losing him business. Impossible for me to lose him business when he hardly had one in the first place. BTW don't think all this is made up nonsense you can find all this information out online and by having a chat with your local trading standards. Ill finish by saying Angela, get stuffed and stop interfering in a subject that does not concern you. All the best and happy tenancy :) Speak soon ;)

By : Angela cannon

18 Oct 2017

Scott you self Centred, horrible man how dare you speak to me like that! I guess you can't take the truth so you be rude! Grow up! You sound like child throwing a trantum because your not getting your own way. By reading your comments I can tell who the problem is look in the MIRROR. I new you would say that it is 1 person writing all the comments you can't take the fact that same one is standing up for a good agency that you were with for 5 YEARS please don't Make me laugh. My IP address is not on hear which anybody can see that's how I no you are a LIAR! And I feel that none of your comments are true you want it your way or no way GROW UP and be a man and stop being so rude like I said before a very happy tenant of principal homes and if I can say I bet the guy above is you to nunu as you have nothing better to do


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%45.00%£525£800
Review Statistics
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Address

Principal Homes
562 Walsall RoadBirmingham, West Midlands
B42 1LR
0121 357 0405

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Property Found

No Property Found
I rented a property for ...

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5 Star Review
UserName

By : 'Keely'
Branch : Birmingham, 562 Walsall Road
Services : Letting (As a Tenant)
Rent PCM : £580
Would you recommend ? : Yes
Postcode : B24

8 May 2024
People found this helpful0

I rented a property for approximately 18 months with principal homes and had a fantastic experience. I found them to be very helpful and conciderate, especially Asib who I dealt with directly. I would recommend renting with them to ... Read Full Review

Comments (0)Was this helpful?:
Thank ...

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5 Star Review
UserName

By : 'Nadezhada'
Branch : Birmingham, 562 Walsall Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B42

8 Feb 2022
People found this helpful0

We have been with this agency since 2016. Very accurate, correct and responsive to everything. I am very grateful to Asib and his team for everything. I wish you many professional ... Read Full Review

Comments (0)Was this helpful?:
One of the best estate agents ...

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5 Star Review
UserName

By : 'Yousef'
Branch : Birmingham, 562 Walsall Road
Services : Letting (As a Tenant)
Rent PCM : £675
Would you recommend ? : Yes
Postcode : B43

3 Feb 2021
People found this helpful0

We've been with principal homes since 2015 and I must say they have always been very professional and making sure everything is just on the spot. In terms of sorting out any issues I can confirm they are super fast (Usually within 24 hours). 5 STARS feedback for the top service especially for ... Read Full Review

Comments (0)Was this helpful?:
FRIENDLY AND HELPFUL ...

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5 Star Review

By : 'John'
Branch : Birmingham, 562 Walsall Road
Services : Letting (As a Tenant)
Rent PCM : £675
Would you recommend ? : Yes
Postcode : B42

19 Mar 2020
People found this helpful0

We've been with principal homes must be 8or 9 years now and they have always been a very professional and understanding agent they have always attended issues and solved issues fast and to the highest standard they have always been easy to talk to and always happy to help so thankyou ... Read Full Review

Comments (0)Was this helpful?:
AWFUL SERVICE! WILL NEVER USE ...

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1 Star Review

By : 'Joanne'
Branch : Birmingham, 562 Walsall Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : B77

4 Mar 2020
People found this helpful3

AWFUL SERVICE! Called up to book an appointment to view a property, they gave me an appointment for the very next day, said they would call and confirm but the did not. I tried to call but they never answered. So I went to the appointment anyway, waited and no one arrived. When I called to see how ... Read Full Review

Comments (0)Was this helpful?:
Fantastic!! ...

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5 Star Review

By : 'Michelle'
Branch : Birmingham, 562 Walsall Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B43

10 Apr 2019
People found this helpful0

Asib and his team have been nothing but thoroughly helpful and supportive over the years. I would fully recommend principal homes to anyone looking to rent or ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
GREAT ...

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5 Star Review
UserName

By : 'Amandac'
Branch : Birmingham, 562 Walsall Road
Services : Letting (As a Tenant)
Rent PCM : £640
Would you recommend ? : Yes
Postcode : B42

2 Feb 2019
People found this helpful0

I rented with them for 3.5 years. They are kind, caring and committed to their profession. The landlord on the other hand was a complete nightmare. Didn't do any repairs, refused to do anything about the damp. Horrible ... Read Full Review


Comments on Agent Fees

Always helpful even though their hands were tied!

Comments (0)Was this helpful?:
help me take them to ...

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1 Star Review
UserName

By : 'FFF'
Branch : Birmingham, 562 Walsall Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B43

18 Dec 2018
People found this helpful3

What can i say, took half of our deposit for damages and didn't fix anything, delayed the rest of the deposit with 4 months. And took money 75 pounds for a reference(not the LL, they did) Cash ofc. Anyway, Im looking at chasing them for everything they did, including breach of contract. I ... Read Full Review

Comments (0)Was this helpful?:
Very rude people. Should be ...

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1 Star Review
UserName

By : 'Stay'
Branch : Birmingham, 562 Walsall Road
Services : Property Management (They are our factor)
Would you recommend ? : No
Postcode : B42

7 Sept 2018
People found this helpful6

I have contacted this company quite a few times over the last few weeks To make complaints about a house that he rents out 3 doors away from me..the person plays an electric guitar attached to an amp which then makes it louder than normal.. (can you imagine how the people feel that live either ... Read Full Review


Comments on Agent Fees

Stay clear of this estate agent

Comments (1)Was this helpful?:

By : comecaboutme

10 Sept 2018

We live in the alleged offending property and have spoken to neighbours up to 3 doors away from our property on either side apart from the one on our left side. None of the neighbours have heard...


Professional Family ...

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5 Star Review
UserName

By : 'Hannah'
Branch : Birmingham, 562 Walsall Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B17

14 Aug 2018
People found this helpful0

I can vouch for this agency as been run by kind and respectful people. I am starting my 9th year as a tenent with Principal homes. Asib has always been respectful, professional and courteous. Repairs needed on the house have been carried out to a high standard. I have always renewed the contract ... Read Full Review


Comments on Agent Fees

As far as i know the agents fees are reasonable.

Comments (0)Was this helpful?:
I don't know about ...

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1 Star Review
UserName

By : 'Cloudy'
Branch : Birmingham, 562 Walsall Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B42

28 Feb 2018
People found this helpful23

I don't know about selling or buying but I wouldn't rent any more properties with Principal homes . Some of the properties are way below standard level of living but despite this they are offered anyway.They should have regular inspections to make sure that rented properties actually ... Read Full Review


Comments on Agent Fees

Terrible I

Comments (1)Was this helpful?:

By : FFF

18 Dec 2018

they breached the contract, only returned less than half the deposit, because they needed to repair the property and never did. Also took 75 pounds cash from me for reference. Im working to take them ...


Great agency staff are very ...

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4 Star Review
UserName

By : 'Tom'
Branch : Birmingham, 562 Walsall Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B43

28 Feb 2018
People found this helpful1

Great agency staff are very kind would highly recommend and would rent again with this agency if I ever moved property love we're I am at the moment! Thanks Asib and ... Read Full Review


Comments on Agent Fees

Great fees most agency’s charge double!

Comments (1)Was this helpful?:

By : Vas

13 Apr 2018

Rly? Most agencies charge double? I wonder how much they paid you for that review. This agency charges waaay more then others. And lots of hidden fees aswell. Only good thing bout them is they don't ...


Probably worst agency ever ...

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1 Star Review
UserName

By : 'Agon'
Branch : Birmingham, 562 Walsall Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B42

25 Feb 2018
People found this helpful30

Probably worst agency ever please avoid them::;: please do not trust them ever very much money oriented. All they care is money — You will get your deposit back be aware of asib a con ... Read Full Review


Comments on Agent Fees

It’s n ok

Comments (1)Was this helpful?:

By : FFF

18 Dec 2018

they breached the contract, only returned less than half the deposit, because they needed to repair the property and never did. Also took 75 pounds cash from me for reference. Im working to take them ...


Just to let potential new ...

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1 Star Review
UserName

By : 'Scott'
Branch : Birmingham, 562 Walsall Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B42

1 Feb 2018
People found this helpful30

Just to let potential new tenants and existing tenants know (however many that may be as it cant be much) . I have been in contact with the supposed deposit protection company who have provided confirmation that my deposit was NEVER SECURED through principal homes. This shows that if you rent a ... Read Full Review


Comments on Agent Fees

Terrible

Comments (2)Was this helpful?:

By : Jame finn

8 Feb 2018

Scott you are such a low life person I have been reading your reviews! What evidence do you have ?????? You simply have nothing better to do we're were you for 5 years of your life how come you did...


This man is a con artist and ...

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1 Star Review

By : 'Nunu'
Branch : Birmingham, 562 Walsall Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B43

2 Oct 2017
People found this helpful37

This man is a con artist and a liar, he thinks by using bully boy tactics and threatening behaviour he can scare you. Steer clear of principle homes they are very money oriented and have little disregard for the tenant. You should be ashamed to call yourself agents because you are most definitely ... Read Full Review

Comments (2)Was this helpful?:

By : Fad Allan

10 Oct 2018

The rudest and ruthless agent in Birlingham .He hung the phone on me multiple times and refised to answer my calls .I had seeious issues with the filthy house I rented from him and asked to deal with ...


Been with them 5 years. ...

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1 Star Review
UserName

By : 'Scott'
Branch : Birmingham, 562 Walsall Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B42

28 Jun 2017
People found this helpful38

Been with them 5 years. Treated like crap, swore at shouted at us and turn up when they like. Asib is a disgrace to industry. Properties are poor and youll never get your deposit back. They will never give you any help when you need it but still expect you to comply. Principal homes ahould be ... Read Full Review


Comments on Agent Fees

Terrible

Comments (5)Was this helpful?:

By : Sam

28 Jun 2017

All deposits are insured. Scott, why don't you contact the dispute service if you're not happy- that's why they are there for, rather than leaving an unnecessary review with bad language?!!! Very...


Why so many false comments? ...

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5 Star Review
UserName

By : 'Marcus'
Branch : Birmingham, 562 Walsall Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : B11

24 May 2016
People found this helpful2

Why so many false comments? If it is a strategy to push Asib down, then I must say it is not a fair business strategy. I have been dealing with Asib since 2000 and yet no confusion or argument takes place between us. Principle Homes is very professional about the job and emerging in their fields ... Read Full Review


What agent could do to change your mind?

Reasonable


Comments on Agent Fees

Reasonable

Comments (0)Was this helpful?:
I would not have taken their ...

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5 Star Review

By : 'Crystal'
Branch : Birmingham, 562 Walsall Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B4

6 May 2016
People found this helpful1

I would not have taken their services if a very close friend had not recommended Principal Homes to me. I cannot thank her much for this. Thank you Asib, you earned a permanent client ... Read Full Review

Comments (0)Was this helpful?:
Been with Principal Homes ...

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5 Star Review

By : 'crystal'
Branch : Birmingham, 562 Walsall Road
Services : Letting (As a Owner)
Rent PCM : £800
Would you recommend ? : No
Postcode : BL6

6 May 2016
People found this helpful1

Been with Principal Homes since 2007 and have had three separate tenants move into the property. All the tenants have been excellent never recieved a late payment and the house was never left in a very bad condition. Overall very happy with the ... Read Full Review

Comments (0)Was this helpful?:
I have been an tenant of ...

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5 Star Review
UserName

By : 'Errol'
Branch : Birmingham, 562 Walsall Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B44

25 Apr 2016
People found this helpful2

I have been an tenant of Principal Homes & they have been absolutely fantastic. The customer service has always been excellent. Any issues regarding the property takes one phone call for it to be resolved. I can happily say that I would recommend Principal Homes to any family member or anyone ... Read Full Review


Comments on Agent Fees

Fees are fine.

Comments (1)Was this helpful?:

By : Dana

4 May 2016

It's asib yourself peace a...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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