The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 615 Reviews
94% Recommended
94% sales valuation accuracy
96% sales fee satisfaction
By : 'TL'
Services : Sales(I sold a property using them)
Sold price : £371000
Would you recommend ? : Yes
Postcode : EH3
I recently used McEwan Fraser to sell my two bedroom property in Edinburgh. Overall, I was delighted with the service and the end result achieved with the sale of my property. I had spent the last year looking for a property to purchase, I had a list of three estate agents where I had made a mental note that their offered a superior quality of pictures and service for prospective buyers ( mainly ease of organising a viewing). Both are factors, which I consider extremely important when selling a property. After researching the three, I went with McEwan Fraser as I know from personal experience that most prospective buyers look for properties between 8pm and 10pm in the evenings or on the weekend. The extended opening hours that McEwan Fraser offer and the fact that I could have personal input into into how the floor plans and media pack was prepared was why I ultimately decided to use them. I would advise that McEwan Fraser offer different fees and scales of service, and that depending on the property and what you need the fee and charges can vary. I decided on a mix of services, although McEwan Fraser is probably a bit more sales focused in what package they offer you, so make sure you get what you want and keep your wits about you. If you do research reviews about McEwan Fraser online, there are reviews that do highlight the quite high sale focused attitude at McEwan Fraser and high cost. This is partly unfair, as they can tailor their fee according to your needs. If you want a basic 1% fee (from my perspective the average market charge) then you can have that. If you believe you will obtain a higher sales price by adding on some of the extras then you have that option. I went for access to the extended opening hours, the online tool and the part-exchange option. I hindsight, I valued the online tool and the extended opening hours, not sure the part-exchange added any value. If you expect your property will struggle to sell, I would maybe consider the part-exchange. I decided to use McEwan Fraser purely as a sales agent and opted for my own solicitor to do the conveyancing as I was selling and buying at the same time. What I hadn't fully realised was that I would then have to pay the sales fee upfront before the transaction closes, if you choose independent conveyancing. If you can't afford that then they will have to do the legal stuff for you, and I have no experience with their legal team, as I didn't use them. With regard to their service, I was in a position where I had already won a bid for another property and I was therefore looking to move quickly to sell. They had a property on the market within a week. McEwan Fraser offer a system where you can see how your property is progressing with each step required before it goes on the market, as well as what is happening once it has gone on the market. You can see who has downloaded the home report, who has requested a viewing, who has noted interest and who has put forward an offer for the property. They charge extra for this online service and I wasn't particularly interested in it initially, but having it proved to be a valuable tool. I should mention that my property had been fully modernised and renovated over the last couple of years, so I did expect it to appeal to a wide variety of buyers, plus it was very centrally located in Edinburgh. This always helps, regardless of agent. However, within the 24 hours I had completed 15 viewings which they organised and had three offers on the table. Hard as it was to turn down, I decided however to go for a closing date. I am personally, really happy I went with McEwan Fraser as they managed to schedule 45 one-on-one viewings without any issues in the seven days that the property was on the market. I had roughly 13 notes of interest and received 15 offers on the closing date, which was 8 days after it had gone on the market. It sold for 30% over its home report value, fully worth extra extra fee I paid for their additional extras. Throughout the process I had a person at McEwan Fraser I could call, and with their extended opening hours I could call anytime during the week or weekend if a viewer had shown up on time or a viewer could call them if they were running late etc. I will definitely be using them again if I ever decide to move again.
Fee structure is a bit complicated, but this also gives you many options to tailor it to what you want. They also have some incentive sales option - I decided against going for these and as it went significantly above the home report, this did save me a large sum of money which could have been a fee to them. I mentioned earlier their fee structure can come across quite "salesy" but just keep your wits about what you decide to go for as the service they offer is in my opinion highly recommended.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 94.00% | 96.00% | £27,000 | £2,400,000 |
McEwan Fraser Legal
Claremont House 130 East Claremont Street, Edinburgh, City of Edinburgh
EH7 4LB
0131 524 9797

By : 'Peter'
Services : Sales (As a Vendor)
Would you recommend ? : No
Great experience. We were incredibly fortunate to meet Peter deciding which estate agent to go with, and we are so grateful that we did. From start to finish, he truly went over and above in every aspect of his work. Nothing was ever too much trouble Peter. He was totally reliable, warm, caring,... Read Full Review


By : 'Kelly'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : AB56
Great experience would highly recommend . Excellent at keeping in touch and explaining the process from start to... Read Full Review
By : 'Fiona'
Services : 3
Would you recommend ? : Yes
Postcode : EH32
Jamie McIntosh was absolutely exceptional to deal with from start to finish. His communication throughout the entire process was excellent, I was always kept fully informed and felt genuinely supported every step of the way. What really stood out was Jamie’s dedication. He even took time to... Read Full Review

By : 'Mark'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ML5
A 5 star service! The whole team have been nothing short of fantastic. It’s been a smooth process and the team really helped make it easier my family. Thanks to Ken and his team sticking to their... Read Full Review

By : 'Tom'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : G20
Ken provided honest and good advice regarding putting my property on the market throughout. He was always at hand during the sale negotiations, and handled interest in the property sale ensuring i got a successful sale that matched my best expectations for the sale, in a timely straight forward... Read Full Review
By : 'LORNA'
Services : Sales (As a Vendor)
Sold price : £395000
Would you recommend ? : Yes
Postcode : AB25
Alison Lynch was key in the legal process for us selling our property. She kept us informed and dealt with a potential issue efficiently and effectively which resolved the problem and kept us on schedule towards completion. She was contactable throughout, helpful and also friendly - a great skill ... Read Full Review

By : 'Charles'
Services : Sales (As a Vendor)
Sold price : £136500
Would you recommend ? : Yes
Postcode : G11
I was delighted with the service Ken and the office staff provided. We achieved a good price and a quick sale. The process was all made very clear and McEwan Fraser have innovative selling techniques. I wouldn't hesitate to recommend... Read Full Review
By : 'JCT'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : EH3
Clear, fast, and friendly. We bought our first home and were very satisfied with the excellent service provided. Thank... Read Full Review
By : 'Andrew'
Services : Sales (As a Buyer)
Sold price : £285000
Would you recommend ? : Yes
Postcode : EH6
Great firm. Managed my property purchase really well. Especially Abbey, provided efficient comms and led the process of property purchase really... Read Full Review
By : 'Lubomir'
Services : Land & New Homes (I bought a new property)
Would you recommend ? : No
Postcode : FK5
I purchased a property through them some time ago, the agent who dealt with the matter was Maya Vassileva James. The whole process through McEwan took ages to complete, the staff I dealt with when Maya was on holidays were clueless when trying to chase things up or just generally enquire about... Read Full Review
By : 'Olivia'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : AB45
A great service while purchasing a property with the buying process being at a high standard with all the people involved in it also all the way to... Read Full Review
By : 'Tom'
Services : Sales (As a Vendor)
Sold price : £256000
Would you recommend ? : Yes
Postcode : EH6
Received 1st class service from the team @ McEwan Fraser when selling my apartment. Dealt directly to get all necessary documents and confirmations and were thoroughly professional. Big thumps up to Abbey and Chloe. Would definitely use their services... Read Full Review
By : 'Izzy'
Services : Sales (As a Vendor)
Sold price : £750000
Would you recommend ? : Yes
Postcode : EH1
Excellent service at both Estate Agent and Legal level, and very happy with the outcome of our sale. Would use McEwan Fraser Legal... Read Full Review


By : 'Neale'
Services : Sales (As a Vendor)
Sold price : £264000
Would you recommend ? : Yes
Postcode : EH6
Slightly more expensive than our other quotes received but was worth it. McEwan Fraser and Ben from the start were very positive about the outcome we could get selling our flat and were correct to be. The extra cost was therefore more than met due to the eventual sale price and the attentive... Read Full Review
By : 'Jennifer'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : PH22
Excellent customer service, I really felt at ease during my first house purchase with McEwan Fraser Legal, would certainly... Read Full Review
By : 'Amanda'
Services : Sales (As a Vendor)
Sold price : £275000
Would you recommend ? : Yes
Postcode : EH17
We had a very positive experience selling our property with McEwan Fraser, would highly recommend. Lewis and the rest of the team that we dealt with were very friendly, knowledgeable and efficient. Being able to contact them out with ‘usual’ working hours was a lifesaver as it... Read Full Review
By : 'Myke'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : G11
Have offered excellent conveyancing solicitor service with friendly, hard working team who are always on hand to deal with issues. Special thank you to Lenka and Maya who have been invaluable. Would highly... Read Full Review


By : 'Charlotte'
Services : Sales (As a Vendor)
Sold price : £161500
Would you recommend ? : Yes
Postcode : TD1
Great service and fantastic communication always just on the end of the phone or a email. Everything was always really well explained and the App which they use is great really helpful. Thanks again to Gemma Hayward and Artur lasisz for making the sale of my house as stress free as... Read Full Review

By : 'V'
Services : Sales (As a Vendor)
Sold price : £277000
Would you recommend ? : Yes
Postcode : EH8
Felt well looked after by Ben and his team. Intelligent and efficient handling of our property sale from start to... Read Full Review
By : 'Lauren'
Services : Sales (As a Vendor)
Sold price : £165000
Would you recommend ? : Yes
Postcode : EH7
Lewis Hunter helped me sell my flat in 2021 and I couldn’t recommend him enough. His professionalism and knowledge is second to none! He was there to advise and answer any questions throughout the whole selling process. Thanks again Lewis for all your help and helping me achieve well over ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
McEwan Fraser Legal strive to deliver and maintain a consistently high quality of service, however, should our standards not meet with your expectations we encourage you to get in contact.
Last updated at 1/29/2021, 8:51:31 AM by allAgents