The UK's Largest Customer Review Website for the Property Industry
Y&Y Management Ltd
3/5, 83 Reviews
49% Recommended
100% sales valuation accuracy
69% letting valuation accuracy
53% sales fee satisfaction
53% letting fee satisfaction
No Description Found
"I've been living in my..."
Share On : 
1 Star Review
By : 'Patricia'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
Postcode : SW18
20 Apr 2017
People found this helpful13
I've been living in my property for more than 3 years now and most of my interactions with Y&Y staff have been very disappointing. They are very rude, snobbish, and treat you as rubish. They don't care if you're the client, they just ignore you. As an example, they were sending my Service Charges bill to my old address so payment was delayed. It took them a year to fix it (after a lot of chasing), and I received no apologies from the account manager. They also booked my sprinkler test to the wrong time, and their Site Supervisor (Jozsef) was aggressive when I mentioned it was their mistake and reacted as if I was the person to blame. Really tired of dealing with such disrespectful people, unfortunately they get away as they obviously know that there's nothing we can do.
Was this helpful?:
By : A very disgruntled client
28 Jun 2017Patricia - I share your views. Y&Y have also been sending me service charge invoices to my old address and when they finally made contact with me by email to inform me of my arrears, they slapped on a debt collection fee on top of it! I never even heard from a debt collection agency even though Y&Y management have been in touch with me by email over the last 3 years and knew that I don't live in my old property! In any case, you mention Jozsef as the site supervisor. Do you happen to live in the Filaments? We're in the process of settting up a Residents Association to address these issues. Y&Y is charging extortionate service charges which is an indication of how they are mismanaging their expenses. If you would like to join us in our efforts please do join our group! The more people we have to support us the greater the chance we have to change things for the better.
By : Shocked and distressed
19 Aug 2017I did not receive any communication from y&y about service charges until I received a lawyer's letter threatening to take me to court and demanding payment of legal and court charges. I thought it was a scam! How can the lawyers get the right address when the management company can't? Any ideas on how we can take these guys down since they clearly are incompetent?
By : Liz el j
7 Sept 2018I have a flat in the Filaments and have never for 4 years received any correspondence from YY until a solicitors letter arrived asking for £21k!! YY won't speak to me and I've had no response from the solicitors. I'm happy for anyone else from filaments to contact me!
By : Natalie
30 Apr 2021Patricia, Has anything changed since then? I am about to purchase a flat there... just going through these reviews and don't know what to think....
By : Ketan Malhotra
22 Feb 2022Hi, I'vebeen slapped a bill of £1,250 by Y&Y due to not paying service charges, without any heads up, despite the fact that I was in communication with them having explained to them that I won't be able to get back to them soon. Any idea how to fight this please?
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Andrew Williamson
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 53% | £120,000 | £480,000 |
| Lettings | 69% | 53% | £450 | £1,600 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 13 | 11 | 2 | 11 | 0 | 0 | 0 | 0 | 26 | 20 |
Address
Y&Y Management Ltd
2 Timberwharf Road, London, Greater London
N16 6DB
0208 211 1550
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Daniel Green from Y&Y ...
Share On :
5 Star Review
By : 'Iggy'
Branch : London, 2 Timberwharf Road
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : BH5
6 Nov 2024
People found this helpful0
Daniel Green from Y&Y acted impressively quick and did sort it accurately!!!! ... Read Full Review
Comments (0)Was this helpful?:
Excellent customer service ...
Share On :
5 Star Review
By : 'Elaine'
Branch : London, 2 Timberwharf Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BD10
31 Jul 2024
People found this helpful0
Excellent customer service provided by Yaron who went over and above to ... Read Full Review
Comments (0)Was this helpful?:
The worst ever company to ...
Share On :
1 Star Review
By : 'Sajid'
Branch : London, 2 Timberwharf Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : MK9
17 Jul 2023
People found this helpful1
The worst ever company to manage a block, wish they were never sent to Vizion to manage ... Read Full Review
Comments (0)Was this helpful?:
Daniel super ...
Share On :
4 Star Review
By : 'Lexi'
Branch : London, 2 Timberwharf Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : E14
20 Jun 2023
People found this helpful1
Daniel who currently manages our property is very good. SUPER quick in responding, which is very reassuring. Sometimes as a whole with Y and Y it’s not always transparent why prices might have increased but also to be fair I haven’t asked ... Read Full Review
Comments (0)Was this helpful?:
DO NOT USE THIS ...
Share On :
1 Star Review
By : 'Simon'
Branch : London, 2 Timberwharf Road
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : E8
1 Jun 2023
People found this helpful1
DO NOT USE THIS COMPANY!!!! I am a professional property investor and I have never experienced such awful service from a managing agent EVER!!! The people employed at Y&Y are more than useless and have no business working in property management. Y&Y get paid a fortune to do ... Read Full Review
Comments (0)Was this helpful?:
Beyond ...
Share On :
1 Star Review
By : 'Andrew'
Branch : London, 2 Timberwharf Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : E14
12 May 2023
People found this helpful3
I would hate to be in a property managed by this company. I feel sorry for anyone who has the misfortune to have them as their management. The problem seems to lie in their leadership. This is the lowest rating I have ever given in hundreds of ratings. I have also never seen a company that has so ... Read Full Review
Comments (0)Was this helpful?:
A massive thank you to Shane ...
Share On :
5 Star Review
By : 'Deborah'
Branch : London, 2 Timberwharf Road
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : NN4
9 Mar 2023
People found this helpful0
A massive thank you to Shane Brown, concierge at Vizion in Milton Keynes. Always cheerful, always responsive and professional. He provides a fab service, consistent – answers emails and calls quickly, and follows up. Much ... Read Full Review
Comments (0)Was this helpful?:
Y&Y are my management ...
Share On :
5 Star Review
By : 'Wendi'
Branch : London, 2 Timberwharf Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SL6
4 Nov 2022
People found this helpful0
Y&Y are my management company, they have been very helpful, supportive, understanding and very prompt when I have asked questions or needed any information from ... Read Full Review
Comments (0)Was this helpful?:
Meir has been a pleasure to ...
Share On :
5 Star Review
By : 'Jo'
Branch : London, 2 Timberwharf Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HP23
31 Oct 2022
People found this helpful0
Meir has been a pleasure to deal with. He's also really responsive. He gets back quickly on issues and make things happen. He's a total professional and once he's alerted to something needing doing, you know he's going come up with an effective ... Read Full Review
Comments (0)Was this helpful?:
I would go 0-star if that was ...
Share On :
1 Star Review
By : 'Kristian'
Branch : London, 2 Timberwharf Road
Services : Surveying (Surveys)
Would you recommend ? : No
Postcode : SE17
28 Oct 2022
People found this helpful1
I would go 0-star if that was an option. I worked for this company, as a Concierge, and they are abusive to their staff. (If anyone wants to dispute, I can sign a sworn statement in front of notary.) They don't care about satisfying their clients, and one can say that they exist solely to ... Read Full Review
Comments (0)Was this helpful?:
Y&Y is the biggest SCAM ...
Share On :
1 Star Review
By : 'Andy'
Branch : London, 2 Timberwharf Road
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : E16
25 Aug 2022
People found this helpful7
Y&Y is the biggest SCAM on the planet. AVOID AVOID AVOID. It is shocking that Y&Y is legally allowed to operate in the UK. These people are extremelly manipulative, greedy and they destroy the financial wellbeing of leaseholders and tenants, especially Yaron Hazan. Even worse, the ... Read Full Review
Comments (0)Was this helpful?:
Quick ...
Share On :
5 Star Review
By : 'As'
Branch : London, 2 Timberwharf Road
Services : Property Management (They manage our estate)
Would you recommend ? : No
Postcode : SW16
11 Jul 2022
People found this helpful0
When ever i send emails I always get a quick response from the Property Manager Aaron who manages our ... Read Full Review
Comments (1)Was this helpful?:
By : nothing169
19 Aug 2022Our service charges doubled within a couple of years of Y&Y took on the management of the building. I can't say with certainty whether this was their fault but it's worth mentioning. It's now...
Disgraceful and highly lazy ...
Share On :
1 Star Review
By : 'Oddhie'
Branch : London, 2 Timberwharf Road
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : LU2
9 Jul 2022
People found this helpful2
Disgraceful and highly lazy company who can't seem to get anything fixed. They take forever to respond, which usually requires chasing multiple ... Read Full Review
Comments (0)Was this helpful?:
Having owned an apartment at ...
Share On :
5 Star Review
By : 'L'
Branch : London, 2 Timberwharf Road
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : E14
22 Jun 2022
People found this helpful0
Having owned an apartment at Ability Place for several years, I am impressed by the efficiency and professionalism of Yaron, the designated Y & Y property manager for our building. He is always happy to help, and responds promptly to any queries, or issues raised. The building is well ... Read Full Review
Comments (0)Was this helpful?:
Top notch service but do need ...
Share On :
5 Star Review
By : 'Mark'
Branch : London, 2 Timberwharf Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : EX4
9 Mar 2022
People found this helpful0
Top notch service but do need chasing on occasion respond quickly and very professionally when needed. So a good solid ... Read Full Review
Comments (0)Was this helpful?:
I can highly recommend ...
Share On :
5 Star Review
By : 'Claire'
Branch : London, 2 Timberwharf Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : NE2
10 Feb 2022
People found this helpful0
I can highly recommend Y&Y Management. Over the last 3 years I have worked closely with the team, always at hand and outstanding customer ... Read Full Review
Comments (0)Was this helpful?:
Great service and very ...
Share On :
5 Star Review
By : 'Rajan'
Branch : London, 2 Timberwharf Road
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : SL6
1 Feb 2022
People found this helpful0
Great service and very responsive. Has helped out sort multiple issues and kept us updated on what is happening. Very professional and happy with the ... Read Full Review
Comments (0)Was this helpful?:
Great team at The ...
Share On :
5 Star Review
By : 'Claire'
Branch : London, 2 Timberwharf Road
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : MK9
25 Jan 2022
People found this helpful0
The team at The Vizion are great to deal with. They are all always so friendly and happy to help. I mainly see Shane and Zigi on the concierge desk who are always smiling, and often see Stuart who leads the team brilliantly. Baden is a fantastic asset too and keeps the grounds looking tip top. ... Read Full Review
Comments (0)Was this helpful?:
Always prompt response and ...
Share On :
4 Star Review
By : 'P'
Branch : London, 2 Timberwharf Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RH19
22 Dec 2021
People found this helpful0
Always prompt response and helpful. The turn around time of any queries are less than 24hours which shows customer oriented ... Read Full Review
Comments (0)Was this helpful?:
I am selling my flat ...
Share On :
5 Star Review
By : 'Irene'
Branch : London, 2 Timberwharf Road
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : E5
5 Oct 2021
People found this helpful0
I am selling my flat & I asked for help from Brendan Stern, the Managing Agent, regarding some queries which the buyer's solicitor had. Brendan was quick to respond to the questions, and provided documentary evidence where required. He was most helpful which I really appreciated ... Read Full Review
Comments (0)Was this helpful?:
1 - 20 of 83 items
No Staff Registered
NaN - NaN of items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Last updated at 11/30/2, 12:00:00 AM by allAgents
