“Would not recommend these guys, steer clear! I spent 4 months ......”
1 Star Review
Apr 05,2017
By:
'McLovin'
Apr 05,2017
Branch: London, Suite 7, Atlantic Business Centre, 1 The Green
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: No
Postcode: NW4
Branch: London, Suite 7, Atlantic Business Centre, 1 The Green
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: NW4
6
people found
this helpful
Would not recommend these guys, steer clear!
I spent 4 months in a property managed by Black Tie, they hardly ever respond to emails, they are always in meetings when you call and though the receptionist promises a callback, I've never gotten one.
I was mis-sold a property, they told me several amenities would be available immediately, but 4 months later still nothing with no valid reason as to why. When a difficult question is asked and you're awaiting a response, they don't let you know when they have an answer you actually need to contact them and force it.
They hold a copy of the key to my apartment, they don't provide any notice but give out the key so people unexpectedly walk in on you. I have given my notice and speaking to some of the other tenants, Black Tie have told them to hand in their notice if they're not happy.
I've had so many issues with these people, I hope nobody else decides to pay premium rent for a new build property let by these guys. They charge extortionate amounts in administration fees and you get no service.
If anyone reading this plans to rent a new build property in Hendon via Black Tie, don't do it without a lot of research!
Comment on agent fees
BAD
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people found
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