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3.9/5, 40 Reviews
75% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
91% sales fee satisfaction
91% letting fee satisfaction
By : 'JS-SS'
Services : Letting(Prospective Landlord/Tenant)
Would you recommend ? : No
These agents were absolutely outrageous - me and my partner will never be entertaining them again. It started off bad from the first initial phone call, I rang up to view a property, but the female receptionist was so incredibly rude, regardless a few days later we arrived at our agreed appointment time... they were 20 minutes late to the appointment, they didn't pick up the phone when I tried ringing to see where they were - in fact we were just about to get back into the car and leave when they pulled up. Not even an apology. We actually really liked the property, and decided to go ahead and apply for the place... HERE IS THE HORRENDOUS PART... They gave me the forms, and we filled them in (which might I add are so incredibly unprofessional, it's not worth the paper its printed on, plus they had spelling mistakes)... regardless, we still completed them and arrived at their office to hand them in, pay the deposit and get the ball rolling... the office was completely empty, no customers in, yet they made us sit and watch their "agents" type away on their computers for 10 minutes - literally!! Eventually being seen to, we then got told they only accept cash, no cheques, no cards, just cash... thanks for the heads up Tierney Property, so, we left and came back 10 minutes later with the cash... We had to pay £150 (give or take a little) for all the checks to be carried out, plus a months deposit - no problem, nothing unusual you may think? yes, that's what we thought... A week went by and we heard nothing, fair enough thats no problem, then another 5 days went by and nothing, so I rang up to check the progress - they then SHOUTED AT ME on the phone, and then told me that I was the one having to get all my references and checks etc... WHAT??!?? What on earth did I pay the £150 checking fees for then? I've never known an estate agent to make the tenant do all their own checks and then deliver it to them - horrendous! PLUS, no where in their forms did it say they don't do they checks and the tenant does!! Anyway... I eventually agreed and said I'll get onto it... 1 day later I got a phonecall from them, saying the land-lady is getting inpatient with us and she will decline us as tenants if they don't have the checks done within 5 working days!!! One by one, all the checks managed to get delivered to them, they accepted them all (2 employment checks, 2 character checks and 2 credit checks), then, the day before their "deadline" I rang up (bearing in mind they had ALL the required checks)... they then shouted at me again and called me slow, said I was getting everything confused and I had until tomorrow afternoon to get everything sorted... Slightly puzzled, I questioned them about where i was going wrong... they said that the Character References have to be on headed paper. Yes, that's right, CHARACTER REFERENCES have to be on headed paper, forgive me if I and every other professional in the world is wrong, but character references are a reference about you PERSONALLY, not as an employee, so a company will not supply character references on HEADED PAPER!! As it is the opinion from one person, not a company! Regardless, we managed to get all checks on headed paper within their afternoon deadline, so thats 2 employment references on headed paper and 2 character references on paper... I rang up hours before their "deadline" to double check they had everything, they said yes and instantly put the phone down!! HOW RUDE I thought! Then, about 7pm at night (2 hours after their closing time, so this is out of office hours), i get a phone call from an unknown mobile... they'd rang from their own personal phone and said they are now rejecting us from being tenants!!! WHAT ON EARTH!!! FURTHERMORE... They then said they will not be refunding us our deposits or "checking" fees - it was only when we threatened action from Trading Standards that they did give us our deposit back... in cheque format!! not even cash like we paid. They then dated the cheque in the FUTURE so we couldn't cash it for 1 week - looks dodgey to me!! They did absolutely NOTHING, we supplied ALL REFERENCES and CHECKS, and then we got rejected with no reason - I'm sorry but we are two professionals, who have never had ANY trouble with property of finances, and they rejected us?!? To this day we are determined it was done out of spite. Regardless, the property we applied for is still on the market and has been for 5 months now. Genuinely, I will never ever entertain these cowboys again, and I recommend them same to others.
How could they improve? have manners, do your job, and make sure everything is in writing - go work, or even volunteer at other estate agents, you'll see how everything you do is terrible.
By : Got me as well
20 Dec 2012Can you put which property it was, that way the Landlord can move to somebody who is more professional. I think the landlords have a right to know how people like Mike Tierney are dealing with their property's.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 91% | £100,000 | £675,000 |
| Lettings | 100% | 91% | £395 | £1,100 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 12 | 5 | 7 | 1 | 5 | 2 | 1 | 2 |
Tierney Property Management
2 Derek Ashton Court, 77 Mottram Road, Stalybridge, Greater Manchester
SK15 2QP
0161 303 0056





By : 'Mr'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SK14
Mike and Alexandria of Tierney Property were a great support helping with the sale of my elderly fathers property. Mike supported with viewings as my Dad was unwell at times and needed care support. So access was limited to the property but they worked around this and all the COVID restrictions ... Read Full Review


By : 'Eileen'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Letting (As a Owner)
Rent PCM : £180000
Would you recommend ? : Yes
Postcode : SK15
Initially I rented out my property in Carrbrook, Stalybridge for many years. Both Joanne and Alex managed the letting efficiently and were always very helpful and friendly . When I decided to sell the property I again used Tierney Properties. Initially it was sold within 2 days, although the buyers ... Read Full Review


By : 'Leanne'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Letting (As a Tenant)
Rent PCM : £530
Would you recommend ? : Yes
Postcode : SK14
We have rented our property from Tierneys for 2 years now, they really have been great, we’ve had no issues what so ever, Mike, Joanne and Alex have always been really helpful, always there to pick up the phone or respond to any emails I have sent, any minor issues have been dealt with ... Read Full Review

By : 'Steph'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Sales (As a Vendor)
Sold price : £260000
Would you recommend ? : Yes
Postcode : SK16
Recently used Tierney for the sale of our home. Valuation and marketing of property was superb, which resulted in an offer within a few weeks. Alex is an absolute credit to the company, always bright, bubbly and friendly on the phone, kept me updated at all times. We found the communication ... Read Full Review


By : 'Sajid'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Sales (As a Vendor)
Sold price : £675000
Would you recommend ? : Yes
Postcode : SK15
We used Tierney Property Management recently to sell our property in Stalybridge. Right from the start Mike and Alex were very professional and courteous in their approach. They explained the process thoroughly and managed our expectations from the get go. Produced an excellent marketing strategy ... Read Full Review


By : 'Laura'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M27
I’ve rented my property for almost 16 years now, any work that has been needed has always been completed really quickly & Joanne, Mike and Alex are always helpful when I’ve needed to ... Read Full Review


By : 'Natalie'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SK15
Rented 1st time with Tierney 6month ago, been great up to now, any problems have been dealt with and looked into straightaway. Thanks Alex, Jo & Mike! ... Read Full Review


By : 'Teneesha'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : OL6
Been renting my property through Tierney for nearly 9 years now, and never had any problems. Any issues, and they get it sorted straight away. Mike, Joanne and Alex are all brilliant. Couldn't imagine renting anywhere else ... Read Full Review
By : 'Sharlene'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : Yes
Postcode : SK15
First time using Tierney and it was such a great experience. They helped me as much as they could to get me and my daughter in our own home. To rent Very understanding and helpful. Always kept me in the loop with anything i needed to do. All staff there are amazing. Thank ... Read Full Review

By : 'Mike'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Letting (As a Owner)
Rent PCM : £500
Would you recommend ? : Yes
Postcode : SK15
I have just sold through Tierney but rented my property through Tierney for the last 15 or so years. Jo has been a superhero (And Alex for the sale). If it wasn't for Jo's professional approach and quickly gaining my full trust after several bad previous agents, I would have sold my ... Read Full Review
By : 'Charles'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Letting (As a Tenant)
Rent PCM : £395
Would you recommend ? : Yes
Postcode : SK15
Moving in was a quick and easy process, queries were dealt with really quickly. Everyone was happy to answer my questions and ... Read Full Review

By : 'David'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SK15
Friendly staff everything went smoothly without any problems, was helpful with the paperwork and explained everything regarding utilities and council tax Good ... Read Full Review


By : 'Lauren'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SK15
All as expected. Easy to contact for support or questions and efficient. Would work with this company again in the ... Read Full Review
By : 'Deborah'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Letting (As a Owner)
Rent PCM : £995
Would you recommend ? : Yes
Postcode : SK15
As a landlord I have used Tierneys for many years to find my tenants. I trust them completely to carry out the necessary checks and to provide honest opinions on prospective tenants. They also provide information on legislation changes to ensure that my properties are of the highest possible ... Read Full Review


By : 'Lee'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Sales (As a Buyer)
Sold price : £104000
Would you recommend ? : Yes
Postcode : SK15
Friendly and efficient. I've purchased investment properties through Tierney Properties for a number of years and it is always a pleasure to work with them. Mike, Joanne and Alex work well as a team. Their no-nonsense approach keeps the purchase moving forward to a quick completion. I ... Read Full Review


By : 'Katherine'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : SK15
Very friendly helpful and confidential . Very proactive and fast in getting things sorted 100% recommend tierny property for any ... Read Full Review

By : 'Pauline'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Letting (As a Owner)
Rent PCM : £540
Would you recommend ? : Yes
Postcode : SK15
Tierney Property has rented out my property since it was bought in 2011 and during that time they have always provided good tenants who have looked after the property and always paid on time . If a tenant has reported a problem and I have asked them to get workman to rectify the situation ... Read Full Review


By : 'Neil'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SK14
This is my first time renting so I was a little unsure about certain aspects of the whole experience - thankfully Mike, Joanne, and Alex had all the answers and were a pleasure to deal with from start to finish. Quoted 2 week turnaround time and completed well inside with quick responses to e-mails ... Read Full Review
By : 'Rachel'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Sales (As a Vendor)
Sold price : £320000
Would you recommend ? : Yes
Postcode : SK15
Chose Tierney's to sell my property from a reccomendation. Did an excellent job from start to finish, keeping me fully updated throughout. Very efficient and professional. Would highly ... Read Full Review


By : 'Jodie'
Branch : Stalybrifge, 2 Derek Ashton Court, 77 Mottram Road
Services : Sales (As a Vendor)
Sold price : £176000
Would you recommend ? : Yes
Postcode : OL5
Excellent service provided throughout and efficient. All interactions were done on a positive, professional and friendly basis. Definitely recommend whether you're selling or ... Read Full Review
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Last updated at 3/17/2023, 11:27:01 AM by allAgents