Accommodate Edinburgh

Jack said about Accommodate Edinburgh

Services : Letting( As a Tenant )Date: 11th Mar 2021

Efficient customer service. They are a small, almost bespoke company that seem to value customer interaction. Any issues that arose (very few) were resolved quickly & amicably.

I believe many of the bad reviews here are outdated; it is clear that Sandy has taken on the reign of the company and is working very hard to rebuild its Accommodate's reputation. He is doing so in the proper way: by improving the business and going the extra mile for clients. To be quite frank, this was the best letting agent experience I have ever had. Even during the COVID-19 pandemic, Sandy & Co were available at all hours.

I wish them well for the future. It was my pleasure to deal with them and I'd happily do so again. I'm very sad to have had to leave my lovely little flat in Pleasance.

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1 Star Review

By : 'Tenant'
Branch : Edinburgh, 36 Bruntsfield Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH2

Nov 1, 2020

People found this helpful1

Tenant # 5 said about Accommodate Edinburgh

Services : Letting( As a Tenant )Date: 1st Nov 2020

This agency is a without doubt worse I have ever experienced. Serious repairs take over months, responses to any queries same length and statutory nuisances like mold, which appeared due to their negligence, are considered as minor problem which does not need to be resolved. Ever. If you wish to rent a property which will fall to pieces due to their unprofessionalism , I can highly recommend this agency. Staff is ridiculous, rude and not honest. Of course only in case of managing to get hold of them, which has been a treat even before pandemic.

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Hang up mid ...

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1 Star Review

By : 'Ed'
Branch : Edinburgh, 36 Bruntsfield Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH11

Aug 27, 2018

People found this helpful1

Hang up mid call, not even it's not suitable for you or anything, sounded annoyed to answer the phone, just a mean person, never again calling ... Read Full Review

Ed said about Accommodate Edinburgh

Services : Letting( As a Tenant )Date: 27th Aug 2018

Hang up mid call, not even it's not suitable for you or anything, sounded annoyed to answer the phone, just a mean person, never again calling them

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Not a nice person to talk too ...

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1 Star Review

Carole

By : 'Flat'
Branch : Edinburgh, 36 Bruntsfield Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH8

Oct 26, 2016

People found this helpful4

Not a nice person to talk too at all, very unhelpful and verging on passive aggressive if you call the agency on bruntsfield, had nothing but ... Read Full Review

Flat said about Accommodate Edinburgh

Services : Letting( As a Tenant )Date: 26th Oct 2016

Not a nice person to talk too at all, very unhelpful and verging on passive aggressive if you call the agency on bruntsfield, had nothing but problems.

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Landlords and tenants - ...

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1 Star Review

By : 'Jane'
Branch : Edinburgh, 36 Bruntsfield Place
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : EH

May 30, 2016

People found this helpful5

Landlords and tenants - BEWARE OF THIS COMPANY! I used their services as a landlord and was shocked by the staff's aggressive and unethical behaviour. I'm very glad I was able to pull out of doing business with them, however the whole ordeal was quite stressful and put me through a ... Read Full Review

Jane said about Accommodate Edinburgh

Services : Letting( As a Owner )Date: 30th May 2016

Landlords and tenants - BEWARE OF THIS COMPANY! I used their services as a landlord and was shocked by the staff's aggressive and unethical behaviour.
I'm very glad I was able to pull out of doing business with them, however the whole ordeal was quite stressful and put me through a lot.

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I am there longest tenant to ...

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1 Star Review

By : 'Yip'
Branch : Edinburgh, 36 Bruntsfield Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH5

Mar 7, 2016

People found this helpful7

I am there longest tenant to date, going on 9yrs now and at the start they were great but as time went by they just got worse. From letting workman into house which is all my stuff by the way, and things going missing.. Work never being completed as in bedroom ceiling has now been unfinished for ... Read Full Review

Yip it's me Mandy your loyal tenant! said about Accommodate Edinburgh

Services : Letting( As a Tenant )Date: 7th Mar 2016

I am there longest tenant to date, going on 9yrs now and at the start they were great but as time went by they just got worse. From letting workman into house which is all my stuff by the way, and things going missing.. Work never being completed as in bedroom ceiling has now been unfinished for nearly 4yrs! Hatches in ceiling left broken when they were meant to have been replaced new... This property has been here for 10yrs this year and it's has never once been repainted or carpets, cream by the way, replaced, nothing has been done.. Most recently they broke into the house as they 'lost' and states they never had a mortice key in the first place. Load of shite.. So they broke into house, replaced mortice lock with hole that big that you don't need a peep hole, can see right into house.. Plumber was meant to investigate leak, never done sweet FA and no leak was found.. Surprise surprise.. As for the staff!! Don't get me started. Soooo rude it's not even funny. The new women Helen is soo rude that I am in shock that Sandy the owner thinks this is acceptable. I pay a lot of money for this flat and I have been treated like nothing but a piece of dirt. Never have in my 45yrs experienced staff and workmanship like this in my life. AVOID AVOID at all costs as its not worth the stress that this company is putting me through. I am still in said flat as unfortunately I can't afford to leave at present due to finance problems but when I can I am out of their clutches as soon as and to be free of their unbelievable rudeness and don't give a toss manner!

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Having rented through other ...

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5 Star Review

Carole

By : 'Tomf'
Branch : Edinburgh, 36 Bruntsfield Place
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : Yes
Postcode : EH6

Oct 13, 2015

People found this helpful0

Having rented through other agencies Accommodate Edinburgh have restored my faith in letting agents. Whenever there has been any issues with the property they have responded quickly and sent out contractors to fix any problems with at least 24 hours notice. Carole has been extremely helpful by ... Read Full Review

Tomf said about Accommodate Edinburgh

Services : Letting( As a Tenant )Date: 13th Oct 2015

Having rented through other agencies Accommodate Edinburgh have restored my faith in letting agents. Whenever there has been any issues with the property they have responded quickly and sent out contractors to fix any problems with at least 24 hours notice. Carole has been extremely helpful by going the extra mile to find us another property and we are so happy we do not have to move to another letting agent.

Would highly recommend this letting agent to anyone.

Thank you for all the help.

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By : Anonymous

May 28, 2016

I think about is very likely to be written by the owner...

I am a landlord who for years ...

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5 Star Review

Sandy

By : 'Happy'
Branch : Edinburgh, 36 Bruntsfield Place
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : EH6

Feb 27, 2015

People found this helpful1

I am a landlord who for years managed my own property with no problems then suddenly I had a run of bad tenants and decided to give this agency a try. I dealt with Sandy Grant throughout who could not have been more helpful and professional. He found great tennants very quickly and the whole ... Read Full Review

Happy landlord said about Accommodate Edinburgh

Services : Letting( As a Owner )Date: 27th Feb 2015

I am a landlord who for years managed my own property with no problems then suddenly I had a run of bad tenants and decided to give this agency a try. I dealt with Sandy Grant throughout who could not have been more helpful and professional. He found great tennants very quickly and the whole process ran smoothly and with ease. I have had no problems up till now and would highly recommend this agency and wish I had found them years ago and avoided the last few years of hell bad tennants have caused me!

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5 Star Review

By : 'Lolli'
Branch : Edinburgh, 36 Bruntsfield Place
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : EH5

Feb 23, 2015

People found this helpful0

I have been a tenant through Accommodate Edinburgh now for over 5 years and have been very pleased with the service I have received. I was very impressed by their response when the boiler in my flat recently failed. They arranged for an engineer to come out very quickly, and despite the fact that ... Read Full Review

Lolli said about Accommodate Edinburgh

Services : Letting( As a Tenant )Date: 23rd Feb 2015

I have been a tenant through Accommodate Edinburgh now for over 5 years and have been very pleased with the service I have received. I was very impressed by their response when the boiler in my flat recently failed. They arranged for an engineer to come out very quickly, and despite the fact that the bolier had to be replaced all the work was completed within 4 days. I also found that Accommodate's communication during the repair was excellent, I always new what was going on and when to expect the work to be carried out. Overall my experience has been very good and I have found them very easy to deal with, I would happily recommend them to anyone wishing to rent a property.

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By : A genuine former tenant

Feb 23, 2015

Must be a quiet day at Accommodate Edinburgh HQ. Couldn't help noticing another 'positive' review popped up on Google reviews this morning. Avoid this dishonest and incompetent letting agency, unless ...

Pathetic. Seriously. I was ...

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1 Star Review

By : 'Martin'
Branch : Edinburgh, 36 Bruntsfield Place
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £595
Would you recommend ? : No
Postcode : EH7

Feb 11, 2015

People found this helpful4

Pathetic. Seriously. I was gonna rent the flat from this agency, but I read some reviews here and on Yell (all negative) so just wanted to give them a chance for defending themselves. So, I have asked for their comments on the negative reviews. Guess what- got a reply saying "we decided not ... Read Full Review

What agent could do to change your mind?

Be serious!

Martin said about Accommodate Edinburgh

Services : Letting( As a Prospective Landlord/Tenant )Date: 11th Feb 2015

Pathetic. Seriously.
I was gonna rent the flat from this agency, but I read some reviews here and on Yell (all negative) so just wanted to give them a chance for defending themselves. So, I have asked for their comments on the negative reviews.
Guess what- got a reply saying "we decided not to take your application forward".
OK, so I have emailed them asking for the reason, and got the reply, this time automatic "failed delivery" reply- they blocked my email address!
So, I have sent an email from my another email account, no answer to my question. Asked again, they blocked my second email address!
So, I called to get a reason why my application was declined even before I showed up at their office, the answer was "we do not have to give any reason"...
Obviously they are aware of their rubbish service and did not want another tenant, who reads online reviews to leave them another negative review. Understand that. Just don't understand why they do not want to actually improve their services? Well, ignorance is bless for some...

Guys, AVOID AT ALL COSTS!

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By : Diane

May 22, 2018

Agree with Martin.I used this agency and they were dishonest.They retained a tenants deposit ( my flat was left v.dirty and a lot of damage ie.intercom in flat pulled off wall) damage to kitchen...

I would like to warn all ...

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1 Star Review

Phillip

By : 'Tenants'
Branch : Edinburgh, 36 Bruntsfield Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH11

Oct 29, 2014

People found this helpful9

I would like to warn all tenants Ã¢â‚¬â€œ and especially landlords - to beware with regards to the security of deposits if you are unlucky enough to have any involvement with Accommodate Edinburgh - as I have recently been the victim of an attempt to steal the entirety of my deposit by this ... Read Full Review

Comments on Agent Fees

Illegal. See http://www.reclaimyourfees.com for information on reclaiming these illegal fees

Tenants and landlords beware! said about Accommodate Edinburgh

Services : Letting( As a Tenant )Date: 29th Oct 2014

I would like to warn all tenants Ã¢â‚¬â€œ and especially landlords - to beware with regards to the security of deposits if you are unlucky enough to have any involvement with Accommodate Edinburgh - as I have recently been the victim of an attempt to steal the entirety of my deposit by this appallingly dishonest agency.

Unfortunately I was a tenant for some time with this company until I could no longer stand their lack of professionalism, unhelpful attitude and outright obnoxiousness - most of which came directly from operations director, Philip Cannon. Since the landlord of the flat was similarly dissatisfied with the service being provided by Accommodate Edinburgh he cancelled the contract and arranged a private lease between us. I should add that this was not a simple affair as Accommodate tried everything in their power to make this as difficult and drawn out an affair as possible (including a spurious and completely vindictive attempt to portray me as a troublesome tenant and even Mr Cannon pretending he was not actually who he was when my landlord, frustrated by their refusal to answer emails or return telephone calls, had to personally visit their offices and confront him about the matter).

This was about two years ago and I thought my dealings with this disreputable company had come to end. That is until a couple of months ago when I was the recipient of an email from Letting Protection Scotland informing me the landlord had requested the full return of my deposit. I contacted my actual landlord who knew nothing about this. On closer inspection it transpired that Philip Cannon on behalf of Accommodate Edinburgh had requested that all of my deposit was to be given to his agency, the given reason Ã¢â‚¬ËœTenant absconded'! Since I was still in the property, not to mention the fact Accommodate Edinburgh had not represented the property for over two years, this came as quite a surprise. It turned out that the agency had not transferred my deposit under the landlord's name - despite assuring him at the time that they had - and were now attempting to steal it! My landlord once again had to get in touch with the agency who claimed it was a clerical error and they would contact LPS and rectify the matter. They made no attempt whatsoever to do so. I know because I contacted LPS several times myself and asked if they had received any correspondence from Mr Cannon or Accommodate and was informed that they had definitely not. Eventually I had to open a dispute and both the landlord and I had to prove that we were respectively owner and tenant of the property. This has proven to be a drawn out affair, causing much needless inconvenience. As things stand it looks like we are both going to have to go through the courts to secure my deposit and protect it from being stolen by Accommodate Edinburgh. Since there was no possible way Accommodate could make a case that they were entitled to any share of my deposit, I can only conclude that they made the claim out of a childish and vindictive desire to inconvenience both myself and my landlord.

Finally, I would like to pass on the information I was given by LPS regarding deposits. If anything untoward happens to your deposit, regardless of Accommodate Edinburgh's involvement in the matter, the tenant can only take the landlord, and not the letting agency representing him, to court. Mr Cannon and Accommodate Edinburgh undoubtedly know this, hence what can only be described as attempted theft.

Apologies for the length of this review, but I hope this gives you a good idea of Accommodate Edinburgh business practices and ethics (or complete lack of).

Also, for anyone who has been ripped of by this agency's illegal Ã¢â‚¬Ëœadmin/move in' fees, these can be claimed back in their entirety. This website lets you know what steps to take: http://www.reclaimyourfees.com. Do not be put off by any attempt at bluster from the agency when you confront them about the matter. They don't have a legal leg to stand on.

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I have actually been living ...

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1 Star Review

Carole

By : 'A'
Branch : Edinburgh, 36 Bruntsfield Place
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : EH8

Oct 5, 2014

People found this helpful6

I have actually been living in a new flat for 6 months now but feel I should warn other tenants about using this agency. If I were to explain in detail everything that they did wrong it would be an essay so I will give some brief bullet points. - not doing repairs - trying to charge us for a ... Read Full Review

What agent could do to change your mind?

I think they quite deliberately were threatening, bullying and completely dishonest. I feel like they tried to rob us. That may sound farfetched but to threaten people for money they do not owe is essentially trying to steal. To suggest how they could have been better is difficult when they deliberately behaved in that way. I would say they must be very unhappy people to be able to act in such a manner. I would suggest they should find a profession in which they are not expected to help people.

Comments on Agent Fees

Illegal.

A previous tenant said about Accommodate Edinburgh

Services : Letting( As a Tenant )Date: 5th Oct 2014

I have actually been living in a new flat for 6 months now but feel I should warn other tenants about using this agency. If I were to explain in detail everything that they did wrong it would be an essay so I will give some brief bullet points.

- not doing repairs
- trying to charge us for a repair to an old machine that were not out fault
- when we refused to pay they threatened us with debt collectors and eviction
- we contacted the manufacturer of the machine to find out if the problem could have been caused by us. They confirmed it could not and emailed the agent to that effect, at which point they dropped it and sent an email straight away that accused us of damaging other parts of the property despite photographic evidence to the contrary.
- threatening, patronising and bullying emails with no provocation
- entering our property without prior permission and when there was noone in
- not providing the Tenant Information Pack
- illegal fees
- we requested to be present at checkout, in person with a witness, by email, and in writing. On the day of checkout they emailed and said they decided to do it without us anyway.

At first the people there seemed lovely. We loved the flat but the stress and strain put on us from their menacing emails became so bad that we moved out. They are not registered with a regulatory body, and for that reason as tenants you have limited rights and noone to report to when you feel the agent is acting unprofessionally.

The difference with our new landlord is unbelievable. Despite the hassle I am so glad we got out of it. My advice is, don't go near them. And when choosing an agent, go with one registered with a regulatory body such as ARLA or RICS.

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By : Carole

Feb 26, 2015

I am so sorry to hear about your experiences with Accommodate Edinburgh, please accept our sincere apologies for the way you have been treated. Obviously your review is anonymous but I would be...

I rent one of the Accommodate ...

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1 Star Review

Phillip

By : 'Juliano'
Branch : Edinburgh, 36 Bruntsfield Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH16

May 5, 2014

People found this helpful9

I rent one of the Accommodate Edinburgh property on 8 August 2013 and It's been very frustrating and miserable "I am happy the fact that I have roof over my head" but very frustrating and miserable that I have: Firstly->faulty (PCB) boiler for over 10 months and the fact that ... Read Full Review

What agent could do to change your mind?

They are not capable of changing my mind or do anything better . Unless they change their attitude towards their clients and tenants. But sure they could have addressed the issues that I raised to them and resolved, instead they buried their heads and hand out a notice of quite because we complaint too much (With All The Rights Reasons) here is the video that produce to show how the boiler is. https://www.youtube.com/watch?v=ttHtFgcVyAw Please Help and report everything you are not happy with and Lets Make a Better Scotland For Us All.

Juliano Vargas said about Accommodate Edinburgh

Services : Letting( As a Tenant )Date: 5th May 2014

I rent one of the Accommodate Edinburgh property on 8 August 2013 and It's been very frustrating and miserable "I am happy the fact that I have roof over my head" but very frustrating and miserable that I have:
Firstly->faulty (PCB) boiler for over 10 months and the fact that Accommodate Edinburgh has not addressed the issue that I have over the boiler and it's been very difficult to leave with a faulty boiler (engineering has been here not once and reported about the issue) but they simply buried theirs heads and totally disregards.

Secondly->lots of discrepancies over the inventory despite been invite to pay us a visit on second day on start of rent to rectify still today they never did.

Third->Unauthorized entry in the house when I told PHILLIP CANNON that I would appreciate that I would like to be in house when they required to go in and Yet they refuse to cooperate and respect.
If there is law them obeying is part of the society and every citizen!?

Fourth-> And the most importantly they have not secured our deposit in one of the approved by the Scottish Government (TDP) scheme within 30 days and only when asked about they again buried their heads and never supplied to me or replayed regards to that or anything else as if nothing has happened.
I went on myself to find out that they secured only last month 2014.
Please if you still want to use Accommodate Edinburgh (which I strongly recommend not to) insure that you will have your deposit protected within a month and if not check in one of this (TDP)
http://www.mydepositsscotland.co.uk/
http://www.safedepositsscotland.com/
http://www.lettingprotectionscotland.com/
At The time of this review there has been 3 companies you may find out that it could be more (TDP) Scheme companies.

Best.

Juliano Vargas

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This people came in to do an ...

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1 Star Review

By : 'Fabiana'
Branch : Edinburgh, 36 Bruntsfield Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH16

Mar 18, 2014

People found this helpful8

This people came in to do an inspection in the house, unauthorised. They have been told to make an appointment and not to come in when no tenant is present. Yet we came back from holidays to find that they came in anyway. Left lights on which had stayed on for 2 weeks as we were away on holidays. ... Read Full Review

What agent could do to change your mind?

they could have act according to OFT guidelines and make an appointment to come to the house. They could accept responsibility for the misconduct and apologise but they are rude and ignorant.

Comments (4)

Fabiana said about Accommodate Edinburgh

Services : Letting( As a Tenant )Date: 18th Mar 2014

This people came in to do an inspection in the house, unauthorised. They have been told to make an appointment and not to come in when no tenant is present. Yet we came back from holidays to find that they came in anyway. Left lights on which had stayed on for 2 weeks as we were away on holidays. They changed silicone in the shower area then wiped their hand in our towels then dropped it in the floor. When we tried to contact Phillip, he just talks over you and hang up the phone, refusing to apologise or respond to their misconduct.

The boiler has been faulty for 8 months, locking out and working "sometimes", the engineer came in and said many times that it had to be fixed, yet it was never fixed. See video

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By : Fabiana

May 28, 2014

View all comments (4)

I just wanted to add, be aware that even if the do secure your deposit, unfortunately the law currently allows the deposit to be repaid to the landlord/agency at any time WITHOUT tenancy's consent if ...

Quite simply the worst, most ...

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1 Star Review

By : 'disgruntled'
Branch : Edinburgh, 36 Bruntsfield Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH6

Jan 19, 2014

People found this helpful15

Quite simply the worst, most unprofessional company I have ever dealt with. Renting out a damp flat, and then sending out a cowboy surveyor to tell us It's our fault for breathing when we raised the issue. A real surveyor was sent by the owner of the flat, and found the flat to be uninhabitable. ... Read Full Review

What agent could do to change your mind?

If they ran a professional company and philip didn\'t behave like a spoilt child or insult my wife, I\'d maybe consider it. Oh and if the flat was in a liveable condition it might have helped.

disgruntled former tennent said about Accommodate Edinburgh

Services : Letting( As a Tenant )Date: 19th Jan 2014

Quite simply the worst, most unprofessional company I have ever dealt with. Renting out a damp flat, and then sending out a cowboy surveyor to tell us It's our fault for breathing when we raised the issue. A real surveyor was sent by the owner of the flat, and found the flat to be uninhabitable. Did we hear anything from accommodate? No chance. As long as you pay your rent, who cares! The kitchen extraction fan blew into the airing cupboard! If sonething goes wrong on a Friday there's no one to contact until Monday morning, and they won't return your call about the heating or washing machine being broken.

They will try to charge you for cleaning a bit of dust a week after you've left the property.

Dick turpin at least wore a mask.

Do not use this company!

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Unfortunately I rented a ...

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1 Star Review

Phillip

Emma

By : 'L'
Branch : Edinburgh, 36 Bruntsfield Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH5

Dec 19, 2013

People found this helpful10

Unfortunately I rented a house from this place a few years ago. The day we moved in there was no electricity and they refused to come and get us connected. We had to wait from the Friday to the Monday for help. Whenever we called up if there was a problem we were dismissed by Philip cannon and Emma ... Read Full Review

What agent could do to change your mind?

Sack Philip and Emma and get a grip

L said about Accommodate Edinburgh

Services : Letting( As a Tenant )Date: 19th Dec 2013

Unfortunately I rented a house from this place a few years ago. The day we moved in there was no electricity and they refused to come and get us connected. We had to wait from the Friday to the Monday for help. Whenever we called up if there was a problem we were dismissed by Philip cannon and Emma something (she was a sniggering little girl) aged about 40 or something. When I confronted them about the way they were treating us, not returning calls, repairs left unfixed, Philip threatened me with being asked to leave the premises. I had to go into the office to speak to the manager sandy, after being told countless times by mr cannon and his lap dog he was unavailable. He is as clearly under the thumb as Emma is. I left without notice and they threatened legal action. From what I remember they were extremely aggressive in their calls when I moved out.

I would strongly advise against renting from this agency.

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DO NOT touch this place with ...

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1 Star Review

By : 'MS'
Branch : Edinburgh, 36 Bruntsfield Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH6

Dec 17, 2013

People found this helpful8

DO NOT touch this place with a barge poll! So many things wrong with the property but mainly They let us rent a damp, dirty flat & at check out tried to blame us! Phillip Cannon is the rudest & most condescending person I've ever met. Something needs to be done about this agency! Absolute ... Read Full Review

What agent could do to change your mind?

Need to get rid of Phillip cannon & get some helpful staff

MS Scott said about Accommodate Edinburgh

Services : Letting( As a Tenant )Date: 17th Dec 2013

DO NOT touch this place with a barge poll! So many things wrong with the property but mainly They let us rent a damp, dirty flat & at check out tried to blame us! Phillip Cannon is the rudest & most condescending person I've ever met. Something needs to be done about this agency! Absolute crooks!!

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By : Annonymous

May 28, 2016

Ms Scott, you've couldn't sum it up better - Absolute...

As a company they have simply ...

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1 Star Review

By : 'Paul'
Branch : Edinburgh, 36 Bruntsfield Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH45

Oct 3, 2013

People found this helpful12

As a company they have simply failed to provide us with the proper information about our deposit despite numerous request to Mr Sandy Grant over years. Philip Cannon's email reply to me was extremely unprofessional, much like an angry child. DO NOT USE THIS COMPANY, PROTECT ... Read Full Review

What agent could do to change your mind?

Followed the law, done their job and provide information they were supposed to do in the first place.

Paul said about Accommodate Edinburgh

Services : Letting( As a Tenant )Date: 3rd Oct 2013

As a company they have simply failed to provide us with the proper information about our deposit despite numerous request to Mr Sandy Grant over years.

Philip Cannon's email reply to me was extremely unprofessional, much like an angry child. DO NOT USE THIS COMPANY, PROTECT YOURSELVES

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I recently checked out of a ...

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1 Star Review

By : 'Duke'
Branch : Edinburgh, 36 Bruntsfield Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH6

Sep 17, 2013

People found this helpful12

I recently checked out of a property that was let through accommodate Edinburgh and I've never been treated in such a rude and disrespectful manner (seems to be a reoccurring problem with Philip). Right from the start there was no "hello, how are you", there was no greeting at all in ... Read Full Review

Duke said about Accommodate Edinburgh

Services : Letting( As a Tenant )Date: 17th Sep 2013

I recently checked out of a property that was let through accommodate Edinburgh and I've never been treated in such a rude and disrespectful manner (seems to be a reoccurring problem with Philip). Right from the start there was no "hello, how are you", there was no greeting at all in fact and he had a preconceived attitude of condescension. After cleaning an unfurnished property for hours to have Philip come in with such a confrontational, judgmental attitude was completely out of order. It seems as though estate agents are your best friends until check out. The damage deposit is there as a matter of insurance, it isn't there so that estate agents can fleece tenants out of even more money.

To some of the other reviews saying that these type of reviews are defamatory, that would only be the case if these reviews were fictional but unfortunately they are real life experiences. Further more people need warning and those that have been wronged need some form of redress of grenadine as there are not adequate measures out there at the moment.

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1 Star Review

Phillip

By : 'Jed'
Branch : Edinburgh, 36 Bruntsfield Place
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH16

Jul 30, 2013

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