Feb 06,2012
Iain Christie
By: 'Disgruntled Landlord'
Feb 06,2012
4 people found
this helpful
After having the property to let on their books for ninety one days, they only came up with a tenant when we instructed another agent who coincidentally found a tenant within four days. In the short time I spent in the office, about ten minutes, the telephone rang several times and none of the four employees bothered to answer the calls, something I experienced on the majority of occasions I tried to contact them. DON'T USE THEM IF UNLESS YOU ARE QUITE HAPPY TO LEAVE YOUR PROPERTY EMPTY FOR AN EXTENDED PERIOD OF TIME. I will add, in their defence, that they originally thought I required a management agreement for the property, and this perhaps why they said it would not take very long to find a tenant, whereas I had instructed to tenant-find only. Draw your own conclusions.
What agent could do to change your mind?
Not taken ninety one days + to find a tenant
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Was this helpful? Yes
By: Enid Marshall (PA to MD)
Aug 02, 2012
I am sorry to hear that you were unhappy with the service you received, we always aim to give our customers a good service. Thank you for bringing the unanswered telephone calls to our attention, we are confident that this problem has now been rectified.

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