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Annan Solicitors & Estate Agents
4.8/5, 127 Reviews
94% Recommended
99% sales valuation accuracy
64% letting valuation accuracy
82% sales fee satisfaction
82% letting fee satisfaction
Annan Solicitors and Estate Agents offers a dynamic and fresh approach to the property market. From our initial vision for setting up a business that improved the way that the buying and selling process was handled, we have continued to show growth in bringing properties to the market place and importantly selling
our clients homes on a consistent basis.
We have a team of experienced and professional estate agents that are contactable 7 days a week, so we can meet the requirements of sellers/purchasers that can no longer accept 9-5, Monday to Friday culture. We buy and sell throughout Edinburgh, to the Lothians and beyond.
At Annan Solicitors and Estate Agents we recognise that owning a property is likely to be your greatest financial outlay. We endeavour to offer our clients an unrivalled and unprecedented level of service and commitment, while offering very competitive fees which can include fixed price estate agency.
"My story is too long to..."
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1 Star Review
By : 'Dougie'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
Postcode : EH15
13 Oct 2015
People found this helpful13
My story is too long to relate on here as there were so many incidents. Mainly miss management and lies and me being out for pocket by £3000. Due to total mismanagement and false inspections. And discovered he hadn't taken a deposit so I got no money back to repair my property after tenants trashed the place. Sharon having supposedly inspected the place 3wks prior and said the place was pristine and we'll looked after. Sharon SHANLEY and Michael Annan should really be struck off by now but they are not members of any approved umbrella organisation so they answer to no one. My reason for posting is that I noticed that he had several bad reviews on here all describing him perfectly. I know he was perturbed by them as he told me early in our relationship. HE had asked me to put in a good review to counteract them. I didn't, as I kind of recognised traits he had from the reviews and knew folk that had had a bad experience of him. I still at that point thought he was a bit inefficient but was taken in by his charm a bit and promises to leave it to him to take care of my property. I have since seen that there are a couple of good reviews came in. However I found out that at least one is false(from a former member of staff) and another is someone I know who has since had big problems with him. He seems to do OK with house sales as these are short and sharp but house let's are ongoing so over time he gets sloppy and dosent really look after your property. So this is where cracks show. SHANLEY much more efficient. SHANLEY is as bad if not worse and I believe she has set up on her own so beware. II went to a solicitor who said I had grounds to Sue but although my case was strong I had got very ill with the stress so opted to cut my losses and move on. Don't take my word as I am obviously an unhappy customer but please do your research before touching these folk with a barge pole.
What agent could do to change your mind?
He could do nothing now. Too many false apologies and promises. I gave him benefit of doubt many times.
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By : Michael
13 Oct 2015Naturally it is disappointing to receive any comments about alleged negative experiences, however, I do not know who you are Dougie? I feel this disgruntled verbal assault is clearly unfounded. If you believe you have evidence to the contrary then please contact me directly. I do not ask clients to review us on this site as we would have hundreds of testimonials from Estate Agency and Letting's clients so it seems very suspicious about your remarks. If you do not wish to contact me directly then at least have the decency to put your actual details on your chosen format of All Agents and we can progress matters openly. Michael Annan
By : sharon
17 Nov 2015Dear Morag, I contacted you personally regarding your experience since my departure from Annan Property and offered to help you with no obligation after you offered me your property to manage. Further, I explained to you on my routine inspections of the property that it appeared to be in good order and furnished you with photographic proof at that time. Both you and your husband also visited the property on many occasions to conduct maintenance issues, therefore if there was evidence of damage you would have been aware of it at that time, the damaged I believe (As I did not complete the final check out) was marks on the flooring in the lounge which at the time of inspections was covered by a large rug. Agents are limited when they do inspections if other peoples items and furnishing are in the property. If the tenants stole your hall carpet on their departure and I was no longer an agent at Annan I could not be held responsible, your acting agent at that time could have consulted with the council regarding the damage for compensation. Letting property does not always run smooth and your property was managed in the region of some 3 years and to my knowledge done professionally and efficiently, otherwise you would not have allowed Annan to manage this for that period of time. I did not rent your property to these tenants ,at that time I was with another firm. To cast aspersions on my professionalism and character I feel is totally unjustified. Please see below a message you sent to me from FB:-Morag I do appreciate you may not work weekends but in these circumstances I cannot wait till Monday. I think Michael has read my text to you and now knows where I stand and am only with annans because of my confidence in you. This now means he could turn nasty and sabotage my let. I do need to speak to you asap. If you can transfer me to you smoothly then I am happy to have you as my agent. morag. On a final note I wish you ever success with your new agent and tenants. Sharon Shanley
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Latest Reviews
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99.00% | 82% | £88,000 | £740,000 |
| Lettings | 64% | 82% | £500 | £1,100 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 13 | 2 | 7 | 0 | 90 | 5 | 4 | 1 | 3 | 2 |
Areas covered
- East Lothian
- Edinburgh
- EH15
- EH21
- EH32
- EH33
- EH41
- EH42
- EH6
- EH7
- EH8
- EH9
- Midlothian
Address
Annan Solicitors & Estate Agents
229 Portobello High Street, Edinburgh, City of edinburgh
EH15 2AN
0131 669 2121
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Great team. Excellent ...
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5 Star Review
By : 'David'
Branch : Portobello, 229 Portobello High Street
Services : 3
Sold price : £147500
Would you recommend ? : Yes
Postcode : EH41
1 Sept 2025
People found this helpful
We have used Annan several moves over the past 20 years and always had a great experience. Most recently having had a property on the market with a different estate agency 3 months with only 2 low ball offers, I switched to Annan. Within 2 weeks the property was sold the price I was looking to ... Read Full Review
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Highly recommend ...
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5 Star Review
By : 'Joanne'
Branch : Portobello, 229 Portobello High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : EH12
7 Aug 2025
People found this helpful0
Having been recommended Annan, I was throughly impressed with the knowledge, professionalism and friendly nature from Fraser and Calum. Throughout the entire process, they kept me well informed and updated with any developments. I can't speak highly enough of Annan and will most definitely be using ... Read Full Review
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Annan have been excellent ...
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5 Star Review
By : 'Emma'
Branch : Portobello, 229 Portobello High Street
Services : 1
Would you recommend ? : Yes
Postcode : EH15
6 Aug 2025
People found this helpful
Annan have been excellent throughout my time as a landlord with them. They made the process as easy as possible from start to finish. They were helpful with any queries I had and really knowledgeable about the renting process. I can't recommend them highly ... Read Full Review
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Great experience with Annans. ...
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5 Star Review
By : 'Ryan'
Branch : Portobello, 229 Portobello High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : EH15
4 Aug 2025
People found this helpful0
Great experience with Annans. Fraser and Calum did an amazing job and it was a totally stress free experience. I'd highly ... Read Full Review
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Sale of ...
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5 Star Review
By : 'Warren'
Branch : Portobello, 229 Portobello High Street
Services : Sales (As a Vendor)
Sold price : £390000
Would you recommend ? : Yes
Postcode : EH7
28 Jul 2025
People found this helpful
Sold my property through Annan who were very efficient and provided an excellent service throughout the sale process. Would highly ... Read Full Review
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Can't thank the team at Annan ...
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5 Star Review
By : 'Arron'
Branch : Portobello, 229 Portobello High Street
Services : Sales (As a Vendor)
Would you recommend ? : No
8 Jul 2025
People found this helpful0
Can't thank the team at Annan enough. Excellent service all round. Professional, knowledgable and made the full experience of selling my property stress free. Thank you Annan - 1010 couldn't recommend ... Read Full Review
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I could not recommend Annan ...
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5 Star Review
By : 'Rose'
Branch : Portobello, 229 Portobello High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : EH21
13 Jun 2025
People found this helpful0
I could not recommend Annan Estate agents highly enough. I have had support, advice and immediate response to any queries. Michael has shown his commitment and is always there ensuring everything is being done to the highest ... Read Full Review
Comments on Agent Fees
Very reasonably priced fir the great service
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Excellent experience with a ...
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5 Star Review
By : 'Sophie'
Branch : Portobello, 229 Portobello High Street
Services : Sales (As a Vendor)
Sold price : £265000
Would you recommend ? : Yes
Postcode : EH6
11 Jun 2025
People found this helpful0
Michael and the team at Annan couldn’t have been more helpful in securing the property I was buying and subsequently selling mine. They communicated all steps of the process, keeping my mind at ease. The property photography and marketing was of an extremely high quality and they turned it around ... Read Full Review
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Friendly and efficient from ...
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5 Star Review
By : 'Chris'
Branch : Portobello, 229 Portobello High Street
Services : Sales (As a Vendor)
Would you recommend ? : No
4 Jun 2025
People found this helpful0
We have used Annan to sell 2 properties in the last year and cant speak highly enough of the service they provide. Communication is great, we were really happy with how the property was advertised, and they were always on hand with friendly advice and when required. Overall we couldn't have ... Read Full Review
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Professional and great at ...
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5 Star Review
By : 'E.'
Branch : Portobello, 229 Portobello High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : EH15
24 Apr 2025
People found this helpful0
We have found Annan's super helpful, professional and really great at what they do. We have used them several times over the ... Read Full Review
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Smooth process and good ...
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5 Star Review
By : 'Fiona'
Branch : Portobello, 229 Portobello High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : EH12
18 Apr 2025
People found this helpful0
Smooth process and good marketing of our house in ... Read Full Review
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Annan were absolutely ...
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5 Star Review
By : 'Michael'
Branch : Portobello, 229 Portobello High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : EH15
16 Apr 2025
People found this helpful0
Annan were absolutely brilliant from day one of my experience. They were friendly, helpful, professional and competent. They actually sold my house in 2 days. I would recommend to all my friends and ... Read Full Review
Comments on Agent Fees
The fees were very fair.
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5* every ...
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5 Star Review
By : 'Caitlin'
Branch : Portobello, 229 Portobello High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : EH32
15 Apr 2025
People found this helpful0
5* everytime, the team at Annan are amazing, cannot fault them and always top top service. thank ... Read Full Review
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Definitely ...
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5 Star Review
By : 'Nick'
Branch : Portobello, 229 Portobello High Street
Services : Sales (As a Vendor)
Sold price : £300000
Would you recommend ? : Yes
Postcode : EH15
11 Apr 2025
People found this helpful0
We had a great experience with Annan property who provided an excellent service with the sale of our flat. Michael and the team at Annan were very attentive and helpful from start to finish. Their advice on how to present the property was really helpful. Our flat sold within a week a price we were ... Read Full Review
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An excellent ...
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5 Star Review
By : 'Michele'
Branch : Portobello, 229 Portobello High Street
Services : Sales (As a Vendor)
Would you recommend ? : No
11 Apr 2025
People found this helpful
Annan Properties marketed my house and I was delighted with their service. Not only were their prices very competitive but their personal touch with the selling process made me feel very secure in choosing them. My property was sold within 1 week and I was delighted with the offer received. Annan ... Read Full Review
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Property ...
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5 Star Review
By : 'GH'
Branch : Portobello, 229 Portobello High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : EH15
9 Apr 2025
People found this helpful0
Recently sold my property with Annan - very impressed at the service. Property was sold within 1 week, the process was very quick and straightforward, and Fraser, Calum and the rest of the team were always happy to provide quick and helpful ... Read Full Review
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Excellent ...
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5 Star Review
By : 'Lorraine'
Branch : Portobello, 229 Portobello High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : EH23
12 Mar 2025
People found this helpful
Exceptional service from the team at Annan when dealing with the sale of my parents' house. The whole process from valuation, photos and marketing of the property was very smooth and the house sold in under 2 weeks. Their advice given throughout was excellent, as was the communication from the ... Read Full Review
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Professional and reliable. ...
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5 Star Review
By : 'Barbara'
Branch : Portobello, 229 Portobello High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : EH21
7 Mar 2025
People found this helpful0
Professional and reliable. Excellent all round service. I highly ... Read Full Review
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Excellent team at Annan. From ...
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5 Star Review
By : 'Fiona'
Branch : Portobello, 229 Portobello High Street
Services : Sales (As a Vendor)
Sold price : £230000
Would you recommend ? : Yes
Postcode : EH21
13 Nov 2024
People found this helpful0
Excellent team at Annan. From the first phone call to the final day. Calum was extremely helpful and patient, always kept in regular communication during the selling process, offering encouragement and support. We certainly couldn’t have got through it all without him. Great company. ... Read Full Review
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Great Service from Annan ...
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5 Star Review
By : 'Jamie'
Branch : Portobello, 229 Portobello High Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : EH14
11 Nov 2024
People found this helpful0
The team at Annan were always available for advice and assistance and actioned what they said they would! The sale of my property progressed without issue making the whole experience flawless. Keep up the good work and thank ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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