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Reading, RG2
2.4/5, 85 Reviews
39% Recommended
45% sales valuation accuracy
78% letting valuation accuracy
55% sales fee satisfaction
58% letting fee satisfaction
"This was the second time I..."
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1 Star Review
By : 'DarkFirebrand'
Services : Letting(I am a Tenant)
Would you recommend ? : No
8 Dec 2011
People found this helpful2
This was the second time I had used this estate agents as a student (before they set up student pads) The first experience we had which was poor they did manage to sort out, but not after having seven families in there office threatening to sue them. When we moved in we were assured that the few issues we had with it (broken fuse for the cooker, broken tiles in the entrance way) would be sorted, within a week or two. Needless to say after 6 months it hadn't been fixed. On top of that two of the previous tennants had not moved out before we were moving in, and one of them had her stuff left in the property for over a week. The agesnts did nothing about this. The fridge broke down within the first month, and it took the landlord two weeks to come around and look at it The water stopped working and we were told to "go around the corner and ask the pulmber who lived art number XX to have a look" which we did, needless to say that was another two weeks before anyone actually bothere to look at it We alerted them to a mould issue (Both landlord and letting agent) and we were told just to wipe it away with our hands. Due to all the tennenta at the time being students we all had individual contents insurance, which involved having locks on the rooms. We asked on the moving in day both the letting agents and the landlords rep, if we could use padlocks. We were told this was fine, yet less than three months later we were complained at for this, and told that we could not have locks as they then couldn't not get into our rooms. It didn't help that the landlords sun used to come around fairly often and basically say it's was the job of the two female tennants to do the house work and keep the property clean for the men. This did result in both of the female tennants having a harrisment claim with the poilce, and when this was mentioned to the agents, they sided with the landlord. All in all I would advise NEVER to use them.
What agent could do to change your mind?
The agent could have listened to the issues raised by the tennants, and taken some steps to helping out the tennants when it was evident that the landlord was not going to fix issues within the house. And do not use intimidation just because a tennant is female
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By : poor_me
31 Dec 2011100% agree with this person....i have used these agents twice - was left with out an oven for almost 1 year, my house had no insulation and was charged a massive bill of over 700 pounds for just 6 months, had broken decking in the garden and i can name at least 20 more things wrong with this house, they eventually moved me to an even worse place and it is so badly covered in mould that i may have to sue them for making my chiuldren ill and giving me a lecture on chemistry when infact i have a chemistry degree, that shocked them!! lol, i have now had no tv for 8 months with 2 babies and they will still not do anything about it, wished i had never even met these horrible, money scamming ppl. i have now been evicted because i have complained so much.... i have 9 days to leave and no where to go with 2 babies 1 and 9 months, discusting behaviour and extremely unprofessional - do not use!!
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 45% | 55.00000000000001% | £0 | £0 |
| Lettings | 78% | 57.99999999999999% | £300 | £2,800 |
Address
Adams Estates
66 Christchurch Road, Reading, Berkshire
RG2 7AZ
01189 351616
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Adams Estates Branches (View All 2)
I do not recommend this ...
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1 Star Review
By : 'Becky'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RG6
9 Oct 2025
People found this helpful1
I do not recommend this company. Our uni house has had problems with it since we moved in. We had days without hot water when our boiler was leaking due to a crack in a pump (something that should have been noted when the boiler was supposedly serviced over the summer) and we have had a leak under... Read Full Review
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Not to be Trusted ...
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1 Star Review
By : 'Paul'
Services : 2
Would you recommend ? : No
Postcode : RG8
16 Jun 2025
People found this helpful
We rented a house in Pangbourne, The Granary, 3 years and left it better than how we received it. Adams were conducting reviews of the house every 6 months, and our maintenance was always outstanding. Adams never help in anyway whenever we told them about the noise the slamlords were producing at ... Read Full Review
Comments on Agent Fees
Adams Estate are incompetent and unprofessional
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Avoid Adams at all costs. My ...
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1 Star Review
By : 'Damon'
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : No
Postcode : RG1
27 Dec 2024
People found this helpful0
Avoid Adams at all costs. My family and I rented a 2 bedroom flat in Reading for 3 years. We took very good care of the property and left it in a much better state that when we took over the tenancy. For the most part, any maintenance was carried out quickly by their engineers. However virtually no ... Read Full Review
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Helpful ...
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5 Star Review
By : 'Sean'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RG2
4 Dec 2024
People found this helpful0
After switching to Adams Estates, I noticed a significant improvement in my rental returns and tenant satisfaction. They really know their stuff, the bigger group agents are just not as pro-active as these... Read Full Review
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Good ...
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5 Star Review
By : 'Willie'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RG2
25 Nov 2024
People found this helpful0
Working with Adams Estates has been a fantastic experience. They are hands-on and truly understand the rental market. My properties are in good... Read Full Review
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They handle ...
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5 Star Review
By : 'Zak'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RG6
25 Nov 2024
People found this helpful0
I have complete peace of mind with Adams Estates managing my property. They handle everything with integrity, and my tenants are happy... Read Full Review
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5* ...
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5 Star Review
By : 'Sophia'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RG4
18 Nov 2024
People found this helpful0
Adams Estates has been managing my property portfolio for over five years, and their service has been consistently excellent. They know the market and handle everything... Read Full Review
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Positive ...
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5 Star Review
By : 'Eric'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG3
13 Nov 2024
People found this helpful0
I had an issue with a leaking tap, and Adams Estates sent a plumber the next day! They make living in their properties a... Read Full Review
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Great First ...
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5 Star Review
By : 'Brian'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG5
8 Nov 2024
People found this helpful8
This was my first time renting with Adams Estates, and they exceeded my expectations. Their service is efficient, and I felt valued as a tenant, Talia is... Read Full Review
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Great ...
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5 Star Review
By : 'James'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG1
8 Nov 2024
People found this helpful5
The staff at Adams Estates are genuinely friendly and supportive. They've been quick to respond to maintenance issues, making my stay... Read Full Review
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Great ...
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5 Star Review
By : 'Sarah'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG1
30 Oct 2024
People found this helpful0
The property I rented through Adams Estates was in perfect condition, and they were incredibly accommodating during my move-in. Great... Read Full Review
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Amazing and ...
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5 Star Review
By : 'Oliver'
Services : 22
Would you recommend ? : Yes
Postcode : DE1
28 Oct 2024
People found this helpful0
Living in an HMO managed by Adams Estates has been fantastic. Any issues are quickly resolved, and they ensure everything runs smoothly. I've recommended them to friends! Jessica was just amazing and super... Read Full Review
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An abomination ...
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1 Star Review
By : 'D'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RG1
14 Oct 2024
People found this helpful1
NEVER use adams estates. They WILL withhold your deposit unnecessarily every single time and you will have to fight them for months over every single pound and eventually take legal action. They WILL charge you for the stupidest things imaginable such as dust gathering on surfaces between your move ... Read Full Review
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Absolutely amazing and lovely ...
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5 Star Review
By : 'Mr'
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : No
Postcode : RG30
26 Sept 2024
People found this helpful0
Absolutely amazing and lovely service. Lived in the property for nearly 5 years. On time replies. Fixed all issues throughout my tenancy on-time and promptly. Very polite and cooperative staff. I had my full deposit refunded in the end. Special thanks to brother... Read Full Review
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Terrible! Our landlady was ...
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1 Star Review
By : 'Elizabeth'
Services : Letting (As a Tenant)
Rent PCM : £1275
Would you recommend ? : No
Postcode : RG1
18 Sept 2024
People found this helpful0
Terrible! Our landlady was atrocious and didn't give my friend back his deposit until he mentioned courts. Her English was very bad, which made communication hard, and at first she wanted me to pay in cheque, despite how unsafe that would be. She eventually remembered how to use bank... Read Full Review
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Wonderland of rats, mould, ...
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1 Star Review
By : 'Troubled'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RG6
18 Sept 2024
People found this helpful0
If you’re someone who loves being gaslit, lied to, and taken advantage of, then the is the perfect company! They will gaslight you for months and make you feel as though there is absolutely nothing they can do about the entire walls in your house becoming damp and mouldy. They will talk... Read Full Review
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I Despise You Adams ...
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1 Star Review
By : 'Robin'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RG1
18 Sept 2024
People found this helpful0
If you love mouldy, leaking houses with unresponsive landlords, check out Adams Estates! During my time at an Adams Property I absolutely loveeeed that water would come sporadically pouring through light fitments, and I loved that the landlord only paid for temporary fixes so the same issue kept... Read Full Review
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Terrible letting agent to ...
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1 Star Review
By : 'Kitman'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RG6
1 Sept 2024
People found this helpful0
Terrible letting agent to avoid! They charged us additional cleaning costs even we had professional cleaning. They have withheld our deposits in full for more than 2 months after end of... Read Full Review
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The worst real estate agents ...
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1 Star Review
By : 'John'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RG1
27 Jul 2024
People found this helpful1
The worst real estate agents in the country no doubt about... Read Full Review
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Most Inflexible Agency ...
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1 Star Review
By : 'Venura'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RG30
24 Jun 2024
People found this helpful1
Be cautious if you're considering renting your next home through this agency. They are inflexible, even when they could be more accommodating. Their main focus is on landlords, not tenants. I had a very bad experience with this agent and ended up paying more than £2000 to sort it... Read Full Review
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