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Ashton, Ashton-under-Lyne, OL6
4.9/5, 775 Reviews
98% Recommended
97% sales valuation accuracy
93% letting valuation accuracy
98% sales fee satisfaction
97% letting fee satisfaction
Ryder and Dutton Ashton branch is situated in the heart of the historic market town centre opposite the newly refurbished market hall. We have a motivated team of experienced and pro-active staff that offer a friendly and professional service which stand out from our competitors. Ryder and Dutton Ashton under Lyn
e staff members are a team of highly professional letting agents and mortgage administrators. Established in the Greater Manchester region, we offer estates ranging from beautiful country houses to family homes. Our estate agents are happy to help new or existing home owners with any property enquiry they need.
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1 Star Review
Geraldine
By : 'Mr'
Services : Sales(As a Buyer)
Would you recommend ? : No
Postcode : OL7
Aug 25, 2015
People found this helpful2
There is a valid reason why we have reviewed this service as terrible and we really do hope it gets published so others can see what level of service or lack of service Ryder and Dutton provide. The early stages of the purchase was fine but as the process started to enter the final stages, this is where the headache, stress and pressure was piled on to us by Ryder and Dutton. We received a call one morning from Ryder and Dutton and their first words were "The completion date is set to 1st Sept, if this doesn't fit the chain will break" (normally you would expect this kind of call from your solicitor). Well that filled us with so much joy and happiness (not). This date didn't work for us and we suggested the 28th Aug, so then Ryder and Dutton started to apply the pressure where necessary and telling us that we needed to be flexible or we will lose the house (trust me we were ready to pull out ourselves). Being towards the bottom of the chain, we later found that the sale of our home had to complete on the 21st Aug which added further complications, however this was also not possible due to the owners (of a Ryder and Dutton property) going on holiday . We felt as if all the pressure and stress was thrown to us to deal with in our own way without any care. We received call after call from Ryder and Dutton to ensure we were being flexible but later found out that 2 properties within the chain were being sold by Ryder and Dutton. We found it really strange how we were advised to go into other accommodation (with a 19 month old child) in-order for the chain to complete on separate dates. Along with this Ryder and Dutton were not willing to pay for any contributions towards accommodation costs (as we were now going to be homeless for a week or more) nor were they willing to contribute to any storage costs. All extra costs and charges were left for us to deal with along with us being on the streets with a child. But the sellers of our new property were quite comfortable to go on a holiday around the completion time and they didn't have to be flexible (that's what it felt like). The whole process on our purchase side (involving Ryder and Dutton) has been very stressful and upsetting as it felt like Ryder and Dutton haven't helped to ease the stress or any of the upset we have been through but more that as long as the chain can work they don't care. From what we have experienced, personally I will be looking out for the Ryder and Dutton board in future and may well be steering clear. Not only have they applied a lot of pressure on us (almost the whole 6 house chain) but they have come across as if they don't care and expect customers to be flexible (even if you have to live in Premier Inn for 3 weeks) so their chain can move forward. I would have expected a lot more care and considerations from Ryder and Dutton. The fact that they couldn't provide any contribution for putting a family out on the street to sort their own accommodation and storage of all their home contents is very very poor in my eyes. I don't rate Ryder and Dutton highly at all from our experience, so please do all your research before choosing your estate agent. You wont get any support, contributions or care from Ryder and Dutton or at least we didn't.
What agent could do to change your mind?
The Agent could have been much more considerable and caring. We are currently living in a Premier Inn for 10 days with no contributions from Ryder and Dutton. Our contents has gone into a storage container for 10 days with no contributions from Ryder and Dutton. Throughout the process we have been expected to be the only ones being flexible, whilst the rest of the chain remain with their own roofs over their heads. Ryder and Dutton have bent over backwards from the chain above though as they have even gone to extents of asking us to move in on a Saturday regardless of completing on a Friday. We have been pushed to make sacrifice after sacrifice with no care considered at all.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £25,000 | £1,450,000 |
| Lettings | 93% | 97% | £367 | £1,200 |
Areas covered
- M34
- M43
- OL6
- OL7
- SK14
- SK15
- SK16
Address
Ryder & Dutton
20 Market Street, Ashton-under-Lyne, Greater Manchester
OL6 6BX
0161 330 1192
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Ryder & Dutton Branches (View All 21)
Really ...
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5 Star Review
Elki
By : 'Nick'
Services : Letting( As a Owner )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : OL9
Jul 28, 2021
People found this helpful0
Elki was so friendly, which many agents are, however she really couldn't do enough to help. She helped me try and find the power to the oven, get the hob working, measure the wall and had a look round the property for any issues. She wasn't in a rush and was generally a credit to the... Read Full Review
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Nick said about Ryder & Dutton
Services : Letting( As a Owner )Date: 28th Jul 2021
Elki was so friendly, which many agents are, however she really couldn't do enough to help. She helped me try and find the power to the oven, get the hob working, measure the wall and had a look round the property for any issues. She wasn't in a rush and was generally a credit to the firm.
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5 Star Review
Alex
Evangeline
By : 'Sara'
Services : Sales( As a Vendor )
Sold price : £165000
Would you recommend ? : Yes
Postcode : SK16
May 28, 2021
People found this helpful0
Due to circumstances beyond anyone's control, the sale of our property was delayed quite substantially. Many thanks to Evie Wheal, Elki Ekata, Helen Burston and Lisa Rennie who kept in regular contact over the period even when there wasn't anything happening. It was very much... Read Full Review
Comments (0)Due to circumstances beyond anyone's control, the sale of our property was delayed quite substantially.
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Sara Verrall said about Ryder & Dutton
Services : Sales( As a Vendor )Date: 28th May 2021
Due to circumstances beyond anyone's control, the sale of our property was delayed quite substantially.
Many thanks to Evie Wheal, Elki Ekata, Helen Burston and Lisa Rennie who kept in regular contact over the period even when there wasn't anything happening. It was very much appreciated having someone at the end of a phone line/email to discuss my concerns at the delay and them doing what they could to hurry the proceedings.
And last, but not least, Alex, who measured up the house, got the super photos arranged and the sales info prepared very quickly and professionally.
Thank you everyone. I would have no hesitation in recommending Ryder & Dutton to anyone wanting to sell their home.
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Rachel ...
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5 Star Review
Rachel
By : 'Brian'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Apr 29, 2020
People found this helpful0
We found Rachel to be friendly, warm and approachable, whilst still having a very professional manner. Rachel explained everything we needed to know, regarding letting our property. Since taking on this task Rachel has been extremely efficient and kept us well... Read Full Review
Comments (0)We found Rachel to be friendly, warm and approachable, whilst still having a very professional manner.
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Brian & Julie Allsop said about Ryder & Dutton
Services : Letting( As a Owner )Date: 29th Apr 2020
We found Rachel to be friendly, warm and approachable, whilst still having a very professional manner.
Rachel explained everything we needed to know, regarding letting our property. Since taking on this task Rachel has been extremely efficient and kept us well informed.
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The customer service level ...
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5 Star Review
Alex
Elki
By : 'Julie'
Services : Sales( As a Vendor )
Sold price : £105000
Would you recommend ? : Yes
Postcode : OL6
Apr 5, 2020
People found this helpful0
The customer service level provided was exemplary , from start to finish . so much so we looked on the staff as our partners in the goal of a successful completion, particularly Evie Wheal, Alex Fitton, Elki Ekata ,Helen Burston, all of whom went above and... Read Full Review
Comments (0)The customer service level provided was exemplary , from start to finish .
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Julie Allsopp said about Ryder & Dutton
Services : Sales( As a Vendor )Date: 5th Apr 2020
The customer service level provided was exemplary , from start to finish .
so much so we looked on the staff as our partners in the goal of a successful completion, particularly Evie Wheal, Alex Fitton, Elki Ekata ,Helen Burston,
all of whom went above and beyond.
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I found Evie extremely ...
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5 Star Review
Evangeline
By : 'Lynne'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : OL6
Mar 24, 2020
People found this helpful0
I found Evie extremely helpful & responded quickly to queries. There were some difficulties with solicitors Evie was very supportive especially through the more stressful times... Read Full Review
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Lynne Poyner said about Ryder & Dutton
Services : Sales( As a Buyer )Date: 24th Mar 2020
I found Evie extremely helpful & responded quickly to queries. There were some difficulties with solicitors Evie was very supportive especially through the more stressful times !
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Excellent service. Very ...
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5 Star Review
Evangeline
By : 'M'
Services : Sales( As a Vendor )
Sold price : £107000
Would you recommend ? : Yes
Postcode : 0L6
Mar 17, 2020
People found this helpful0
Excellent service. Very polite. Helpful and prompt at answering questions. Got in touch with us frequently with updates. Very... Read Full Review
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M A Lomas said about Ryder & Dutton
Services : Sales( As a Vendor )Date: 17th Mar 2020
Excellent service. Very polite. Helpful and prompt at answering questions. Got in touch with us frequently with updates. Very good.
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5 Star Review
By : 'Diane'
Services : Mortgages
Sold price : £175000
Would you recommend ? : Yes
Postcode : M24
Mar 17, 2020
People found this helpful0
So grateful to Lynne Hughes from Ashton, for finding me a great deal that suits me, to follow my expiring product. I have very confidence in the service and would highly... Read Full Review
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Diane Taylor said about Ryder & Dutton
Services : Mortgages( )Date: 17th Mar 2020
So grateful to Lynne Hughes from Ashton, for finding me a great deal that suits me, to follow my expiring product. I have very confidence in the service and would highly recommend.
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Received great and friendly ...
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5 Star Review
By : 'Dale'
Services : Sales( As a Buyer )
Sold price : £106000
Would you recommend ? : Yes
Postcode : BB7
Mar 17, 2020
People found this helpful0
Received great and friendly advice from Christine and Ashley and we were kept up to date every step of the... Read Full Review
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Dale Punchard said about Ryder & Dutton
Services : Sales( As a Buyer )Date: 17th Mar 2020
Received great and friendly advice from Christine and Ashley and we were kept up to date every step of the way.
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Received great and friendly ...
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5 Star Review
By : 'Dale'
Services : Sales( As a Buyer )
Sold price : £106000
Would you recommend ? : Yes
Postcode : BB7
Mar 17, 2020
People found this helpful0
Received great and friendly advice from Christine and Ashley and we were kept up to date every step of the... Read Full Review
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Dale Punchard said about Ryder & Dutton
Services : Sales( As a Buyer )Date: 17th Mar 2020
Received great and friendly advice from Christine and Ashley and we were kept up to date every step of the way.
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I have a great support, the ...
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5 Star Review
By : 'Prince'
Services : Sales( As a Buyer )
Sold price : £160000
Would you recommend ? : Yes
Postcode : SK6
Mar 16, 2020
People found this helpful0
I have a great support, the staffs are so excellent and helpful, i will recommend their services to anyone who wants to buy a property, many thanks to mortgage advice... Read Full Review
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Prince Ojomo said about Ryder & Dutton
Services : Sales( As a Buyer )Date: 16th Mar 2020
I have a great support, the staffs are so excellent and helpful, i will recommend their services to anyone who wants to buy a property, many thanks to mortgage advice bureau.....
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By : Christine ORegan
Mar 17, 2020Thank you so much for your lovely review Prince, it has been our pleasure and we wish you all the best in your new home, Kind Regards Christine and...
I've dealt with Becky on ...
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5 Star Review
Rebecca
By : 'liam'
Services : Mortgages
Would you recommend ? : Yes
Postcode : M24
Mar 16, 2020
People found this helpful0
I've dealt with Becky on a few occasions now for my remortgage and insurances. She has been really helpful in both instances always friendly and... Read Full Review
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liam f said about Ryder & Dutton
Services : Mortgages( )Date: 16th Mar 2020
I've dealt with Becky on a few occasions now for my remortgage and insurances. She has been really helpful in both instances always friendly and helpful
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Fantastic ...
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5 Star Review
Rebecca
By : 'Samuel'
Services : Mortgages
Sold price : £140000
Would you recommend ? : Yes
Postcode : OL10
Mar 13, 2020
People found this helpful0
Nikki and Becky have been fantastic throughout the process. Very swift, informative service and I couldn't recommend them enough. Nikki found us a very good deal for our mortgage and it was in place in no time. Becky kept us up to date and was very informative about the... Read Full Review
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Samuel Oxlade said about Ryder & Dutton
Services : Mortgages( )Date: 13th Mar 2020
Nikki and Becky have been fantastic throughout the process. Very swift, informative service and I couldn't recommend them enough. Nikki found us a very good deal for our mortgage and it was in place in no time. Becky kept us up to date and was very informative about the process.
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Becky Taylor and Nikki ...
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5 Star Review
Rebecca
By : 'Claire'
Services : Mortgages
Sold price : £180000
Would you recommend ? : Yes
Postcode : OL10
Feb 28, 2020
People found this helpful0
Becky Taylor and Nikki Cockcroft have been great from start to finish. Helping us set up our mortgage and guiding us... Read Full Review
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Claire Brazington said about Ryder & Dutton
Services : Mortgages( )Date: 28th Feb 2020
Becky Taylor and Nikki Cockcroft have been great from start to finish. Helping us set up our mortgage and guiding us throughout.
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Highly ...
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5 Star Review
Rebecca
By : 'Adrian'
Services : Mortgages
Sold price : £102000
Would you recommend ? : Yes
Postcode : BL4
Feb 28, 2020
People found this helpful0
Becky Taylor & Nikki Cockcroft handled my mortgage. Very helpful, professional and friendly, keep me informed step by step through the process and offered good advice and support when needed. Thx alot to the both of... Read Full Review
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Adrian Puiulet said about Ryder & Dutton
Services : Mortgages( )Date: 28th Feb 2020
Becky Taylor & Nikki Cockcroft handled my mortgage. Very helpful, professional and friendly, keep me informed step by step through the process and offered good advice and support when needed. Thx alot to the both of you:)
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Becky and Nikki did a ...
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5 Star Review
Rebecca
By : 'Anthony'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BL2
Feb 28, 2020
People found this helpful0
Becky and Nikki did a fantastic job. Nikki managed to get me a really good mortgage deal that suited my needs and Becky was always available on the phone and was able to Keep things moving by sending e mails and making phone calls straight away. Good Job all... Read Full Review
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Anthony said about Ryder & Dutton
Services : Letting( As a Owner )Date: 28th Feb 2020
Becky and Nikki did a fantastic job. Nikki managed to get me a really good mortgage deal that suited my needs and Becky was always available on the phone and was able to Keep things moving by sending e mails and making phone calls straight away. Good Job all round.
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We highly recommend Ryder and ...
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5 Star Review
Evangeline
By : 'Sally'
Services : Sales( As a Vendor )
Sold price : £212000
Would you recommend ? : Yes
Postcode : SK15
Feb 27, 2020
People found this helpful0
We highly recommend Ryder and Dutton, Ashton-Under-Lyne, to anyone who has a property in the area to sell. From our initial meeting to finally handing over the keys, Alex, Evangeline and Elki gave us great advice and always kept us updated. They are extremely knowledgeable, professional and... Read Full Review
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Sally Gillibrand said about Ryder & Dutton
Services : Sales( As a Vendor )Date: 27th Feb 2020
We highly recommend Ryder and Dutton, Ashton-Under-Lyne, to anyone who has a property in the area to sell. From our initial meeting to finally handing over the keys, Alex, Evangeline and Elki gave us great advice and always kept us updated. They are extremely knowledgeable, professional and courteous. Thank you.
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Becky Taylor and Nikki ...
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5 Star Review
Rebecca
By : 'Claire'
Services : Mortgages
Would you recommend ? : Yes
Postcode : OL1O
Feb 27, 2020
People found this helpful0
Becky Taylor and Nikki Cockcroft were amazing helping me get a mortgage and buy my home. They were with me every step of the way to guide me and answer any questions I had. They were vey prompt and quick response to phone calls and emails. They are both naturally kind spoken, lovely people. I feel ... Read Full Review
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Claire Williams said about Ryder & Dutton
Services : Mortgages( )Date: 27th Feb 2020
Becky Taylor and Nikki Cockcroft were amazing helping me get a mortgage and buy my home. They were with me every step of the way to guide me and answer any questions I had. They were vey prompt and quick response to phone calls and emails. They are both naturally kind spoken, lovely people. I feel they went ‘above and beyond’ to meet my needs in the whole process of buying the property. Thank you both very much. Keep doing what you do!!
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Exceptional service from ...
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5 Star Review
Alex
Evangeline
By : 'Craig'
Services : Sales( As a Vendor )
Sold price : £109000
Would you recommend ? : Yes
Postcode : SK16
Feb 26, 2020
People found this helpful0
Exceptional service from start to finish from Alex and Evangeline, they kept me informed with accurate and up to date information all the way. I am very pleased I used them and would strongly recommend them to... Read Full Review
Comments (0)Exceptional service from start to finish from Alex and Evangeline, they kept me informed with accurate and up to date information all the way.
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Craig smith said about Ryder & Dutton
Services : Sales( As a Vendor )Date: 26th Feb 2020
Exceptional service from start to finish from Alex and Evangeline, they kept me informed with accurate and up to date information all the way.
I am very pleased I used them and would strongly recommend them to anyone.
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Cannot fault the service ...
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5 Star Review
By : 'Amy'
Services : Mortgages
Sold price : £215000
Would you recommend ? : Yes
Postcode : OL4
Feb 16, 2020
People found this helpful0
Cannot fault the service provided by David and Christine. As first time buyers, my partner and I had lots of queries which were all clearly and concisely answered. They helped us so much throughout the whole house buying process and I cannot recommend them... Read Full Review
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Amy Shawcross said about Ryder & Dutton
Services : Mortgages( )Date: 16th Feb 2020
Cannot fault the service provided by David and Christine. As first time buyers, my partner and I had lots of queries which were all clearly and concisely answered. They helped us so much throughout the whole house buying process and I cannot recommend them enough.
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By : David Mottershead
Feb 28, 2020Christine and I really appreciate your kind comments, Amy. Thankyou very much...
Becky and Nikki (Ryder ...
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5 Star Review
Rebecca
By : 'Alex'
Services : Mortgages
Would you recommend ? : Yes
Postcode : BB3
Feb 11, 2020
People found this helpful0
Becky and Nikki (Ryder & Dutton Heywood) recently helped me with purchasing a house through a buy-to-let mortgage. Their advice and service were both perfect from start to finish. I would 100% recommend and will definitely use them again in the... Read Full Review
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Alex Dixon said about Ryder & Dutton
Services : Mortgages( )Date: 11th Feb 2020
Becky and Nikki (Ryder & Dutton Heywood) recently helped me with purchasing a house through a buy-to-let mortgage. Their advice and service were both perfect from start to finish. I would 100% recommend and will definitely use them again in the future.
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