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Okehampton, EX20
4.9/5, 182 Reviews
99% Recommended
95% sales valuation accuracy
91% letting valuation accuracy
97% sales fee satisfaction
95% letting fee satisfaction
Bradleys Okehampton office is one of over 30 branches dispersed throughout the South West, situated in a prominent location on the main thoroughfare in the centre of town with an extensive modern window display.
Branch Manager David Swabey oversees the day-to-day running of the branch, together with the support
of his Senior Negotiator Tom Hall and Negotiator Laura Quigley. The team at Okehampton are dedicated to providing a friendly and professional service, whilst offering a wealth of local knowledge and experience within the property sector. With a philosophy of delivering the Complete Property Service, Bradleys not only sell and let properties but offer departments for Surveys, Independent Mortgage Advice, Conveyancing, Property Insurance and Auctions, as well as Land and Luxury Homes.
Bradleys Okehampton Branch are available to answer any of your enquiries during the opening hours of 8:45am – 6pm on weekdays and 9am- 4pm on Saturdays. Members of Bradleys Customer Experience Team are also available outside these hours, extending availability to 10pm, 7 days a week.
"I had previously tried to..."
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5 Star Review
By : 'Rod'
Services : Sales(As a Vendor)
Sold price : £625000
Would you recommend ? : Yes
Postcode : EX21
Aug 5, 2015
People found this helpful0
I had previously tried to sell my house through an internet agency based on a valuation provided by Stags in 2014, but without success and so decided to go down the traditional route. I invited Stags to proceed on the basis of the valuation they'd previously provided but was told that they would need to do a new valuation and that this would need to be carried out by a different office. Stag reduced their valuation by 12%, whilst at the same time increasing their fees by 2% and so I was not encouraged to use them. A friend of mine had suggested I consider using Bradleys, and so I'd also arranged for them to come and give me a valuation and explanation of their services. From the outset I was impressed by Nic - he seemed to have a true grasp of the market and gave me what I considered a realistic valuation on my property (somewhere between the two widely divergent valuations I'd received from Stags). More importantly, he had a clear strategy for selling my property with additional services that I could immediately see would help my property sell. Most important of these was the video tour of the property he arranged to be made; the results were outstanding and the team that produced the film highly professional. Well worth the small additional outlay. The team at Bradleys have a clear understanding of how the property market works in this Internet age with extended opening hours and a call centre to manage out of hours enquiries. Thoughout the sale process, I was very impressed with the energy, enthusiasm and commitment of Nic, Sarah and Tom all of whom were professional, friendly and always on top of things. I never had to wait for a response. And the upshot of all this - Bradleys sold my house at near full asking price in just two weeks. A very happy customer.
What agent could do to change your mind?
I consider £10,000 (including VAT) to be an extremely high fee and I'm not sure how sustainable a percentage based fee system is within the industry in the longer term. Having said that, Bradley's were very competitive with their pricing and very fair when compared to the competition, so I have no real complaints.
Comments on Agent Fees
I consider £10,000 (including VAT) to be an extremely high fee and I'm not sure how sustainable a percentage based fee system is within the industry in the longer term. Having said that, Bradley's were very competitive with their pricing and very fair when compared to the competition, so I have no real complaints.
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Patricia Bradford
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 97% | £55,000 | £2,750,000 |
| Lettings | 91% | 95% | £375 | £825 |
Areas covered
- EX18
- EX19
- EX20
- EX21
- EX22
- EX38
- EX6
- Okehampton
- PL15
- PL19
Address
Bradleys Estate Agents
1 East Street, Okehampton, Devon
EX20 1AS
01837 514040
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Words cannot explain. How tom ...
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5 Star Review
By : 'Patricia'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EX22
Apr 15, 2021
People found this helpful1
Words cannot explain. How tom and team at your Okehampton office made what could have been the most difficult of moves. So stress free. Thanks for your professionalism and showing my mother patience and true empathy for such a confusing time. Thanks just doesn't seem... Read Full Review
Comments (0)
Words cannot explain. How tom and team at your Okehampton office made what could have been the most difficult of moves. So stress free. Thanks for your professionalism and showing my mother patience and true empathy for such a confusing time.
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Patricia Bradford said about Bradleys Estate Agents
Services : Sales( As a Vendor )Date: 15th Apr 2021
Words cannot explain. How tom and team at your Okehampton office made what could have been the most difficult of moves. So stress free. Thanks for your professionalism and showing my mother patience and true empathy for such a confusing time.
Thanks just doesn't seem enough.
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We have recently purchased a ...
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5 Star Review
By : 'David'
Services : Sales( As a Buyer )
Sold price : £55000
Would you recommend ? : Yes
Postcode : EX20
Aug 4, 2020
People found this helpful0
We have recently purchased a property through Bradley’s, Okehampton and can totally recommend them. Tom was so helpful in keeping us up to date with what was happening. Trying to complete the purchase during lockdown was incredibly stressful if it hadn’t been for the help we had ... Read Full Review
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David Black said about Bradleys Estate Agents
Services : Sales( As a Buyer )Date: 4th Aug 2020
We have recently purchased a property through Bradley’s, Okehampton and can totally recommend them. Tom was so helpful in keeping us up to date with what was happening. Trying to complete the purchase during lockdown was incredibly stressful if it hadn’t been for the help we had from Tom we would probably have given up as we weren’t getting information from anyone else, including our own solicitors.
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Bradleys Okehampton recently ...
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5 Star Review
By : 'Debbie'
Services : Sales( As a Vendor )
Sold price : £67000
Would you recommend ? : Yes
Postcode : EX20
Jul 5, 2020
People found this helpful0
Bradleys Okehampton recently sold our piece of land. David and Tom were fantastic and so friendly. We were advised to sell our land via online auction. This proved to be the right decision as it sold for more than we had expected due to the expert marketing Wouldn’t hesitate to recommend ... Read Full Review
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Debbie McBride said about Bradleys Estate Agents
Services : Sales( As a Vendor )Date: 5th Jul 2020
Bradleys Okehampton recently sold our piece of land. David and Tom were fantastic and so friendly. We were advised to sell our land via online auction. This proved to be the right decision as it sold for more than we had expected due to the expert marketing Wouldn’t hesitate to recommend the Branch and will definitely use again. Thank you!
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Excellent ...
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5 Star Review
By : 'Norman'
Services : Sales( As a Vendor )
Sold price : £110000
Would you recommend ? : Yes
Postcode : EX20
Mar 27, 2020
People found this helpful0
Very enthusiastic and consistently helpful. I would certainly recommend Bradley's Okehampton to anyone. Their advice was always professional and... Read Full Review
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Norman Flack said about Bradleys Estate Agents
Services : Sales( As a Vendor )Date: 27th Mar 2020
Very enthusiastic and consistently helpful. I would certainly recommend Bradley's Okehampton to anyone. Their advice was always professional and unbiased.
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Helpful, friendly and ...
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5 Star Review
By : 'Matthew'
Services : Sales( As a Buyer )
Sold price : £125000
Would you recommend ? : Yes
Postcode : EX20
Oct 17, 2019
People found this helpful0
Helpful, friendly and professional. I'm a first time buyer and they're making the process less stressful. Prompt contact. Tom who showed us around was balanced in his approach and made us feel... Read Full Review
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Matthew Young said about Bradleys Estate Agents
Services : Sales( As a Buyer )Date: 17th Oct 2019
Helpful, friendly and professional. I'm a first time buyer and they're making the process less stressful. Prompt contact. Tom who showed us around was balanced in his approach and made us feel comfortable.
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I rely entirely upon Bradleys ...
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5 Star Review
By : 'Sandra'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TQ4
Oct 17, 2019
People found this helpful0
I rely entirely upon Bradleys Estate Agents in Okehampton, and could not manage without them. They are always on the end of the phone, and are my only means of knowing how my tenants are faring. Bradleys are... Read Full Review
Comments (0)I rely entirely upon Bradleys Estate Agents in Okehampton, and could not manage without them.
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Sandra Manton said about Bradleys Estate Agents
Services : Letting( As a Owner )Date: 17th Oct 2019
I rely entirely upon Bradleys Estate Agents in Okehampton, and could not manage without them.
They are always on the end of the phone, and are my only means of knowing how my tenants are faring.
Bradleys are excellent!
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Excellent service throughout ...
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5 Star Review
By : 'Debi'
Services : Sales( As a Vendor )
Sold price : £292600
Would you recommend ? : Yes
Postcode : EX20
Oct 11, 2019
People found this helpful1
Excellent service throughout the sale, from initial enquiry to completion. Tom could not be more helpful, polite or understanding. No query was too small or too large and always dealt with... Read Full Review
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Debi Lomax said about Bradleys Estate Agents
Services : Sales( As a Vendor )Date: 11th Oct 2019
Excellent service throughout the sale, from initial enquiry to completion. Tom could not be more helpful, polite or understanding. No query was too small or too large and always dealt with promptly.
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By : Tom
Oct 12, 2019Thank you Debi. I hope you enjoy your new home and please feel free to pop in and see us if you are ever...
Fantastic ...
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5 Star Review
By : 'Tracy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EX20
Oct 6, 2019
People found this helpful1
Tom has been fantastic in helping us with the sale of our home. The marketing was fantastic, from start to finish he was constantly their to answer any questions we had, and he kept the sale progressing smoothly throughout. I cannot thank and recommend him and the rest of Bradleys... Read Full Review
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Tracy Leigh said about Bradleys Estate Agents
Services : Sales( As a Vendor )Date: 6th Oct 2019
Tom has been fantastic in helping us with the sale of our home. The marketing was fantastic, from start to finish he was constantly their to answer any questions we had, and he kept the sale progressing smoothly throughout. I cannot thank and recommend him and the rest of Bradleys enough!
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By : Tom
Oct 7, 2019Thank you Tracy. We're really pleased that we managed to get an acceptable offer and completed on the sale, all within 3 months of marketing! All the best from the team here at...
Thank ...
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5 Star Review
By : 'Gemma'
Services : Sales( As a Buyer )
Sold price : £180000
Would you recommend ? : Yes
Postcode : EX20
Oct 1, 2019
People found this helpful1
We bought our house through Bradley. From our first viewing with Tom to the completion of the sale nothing was ever too much trouble for him. He was always very professional, polite and willing to support in the quickness of the sale. We would definitely recommend... Read Full Review
Comments (1)We bought our house through Bradley. From our first viewing with Tom to the completion of the sale nothing was ever too much trouble for him. He was always very professional, polite and willing to support in the quickness of the sale.
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Gemma Garnsworthy said about Bradleys Estate Agents
Services : Sales( As a Buyer )Date: 1st Oct 2019
We bought our house through Bradley. From our first viewing with Tom to the completion of the sale nothing was ever too much trouble for him. He was always very professional, polite and willing to support in the quickness of the sale.
We would definitely recommend him.
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By : Tom
Oct 3, 2019Thank you for such a kind review Gemma. It was a pleasure helping you with your purchase and I hope you thoroughly enjoy your new...
We sought advice from several ...
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5 Star Review
By : 'H'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EX20
Oct 1, 2019
People found this helpful1
We sought advice from several local agents. Bradleys were the only once to instill us with confidence in their ability to sell our property at a realistic valuation, we considered both achievable and fair. Photographs and description of our property were superb and accurate. Fees and selling... Read Full Review
Comments (1)We sought advice from several local agents. Bradleys were the only once to instill us with confidence in their ability to sell our property at a realistic valuation, we considered both achievable and fair. Photographs and description of our property were superb and accurate. Fees and selling process were explained and clear.
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H said about Bradleys Estate Agents
Services : Sales( As a Vendor )Date: 1st Oct 2019
We sought advice from several local agents. Bradleys were the only once to instill us with confidence in their ability to sell our property at a realistic valuation, we considered both achievable and fair. Photographs and description of our property were superb and accurate. Fees and selling process were explained and clear.
Both David and Tom were happy to answer any queries and if committed assisting other clients, Laura never failed to pass our contact and queries on for a prompt return call.
Thoroughly recommended to anyone wanting to sell a property in the Okehampton catchment area. Five star....
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By : Tom
Oct 3, 2019Hi 'H', thank you for such a flattering review. We are all very pleased that you not only got the conclusion you were hoping for, but were pleased by our service throughout. We want to wish you...
Helpful and Friendly ...
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3 Star Review
By : 'Karen'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EX20
Sep 17, 2019
People found this helpful1
I am a first time buyer with limited funds and David and his team in Okehampton have all been really helpful in supplying me with suitable properties. They have also been very helpful and friendly and prompt with viewings etc. I have now found a property and they have supported me with each step I... Read Full Review
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Karen Friend said about Bradleys Estate Agents
Services : Sales( As a Buyer )Date: 17th Sep 2019
I am a first time buyer with limited funds and David and his team in Okehampton have all been really helpful in supplying me with suitable properties. They have also been very helpful and friendly and prompt with viewings etc. I have now found a property and they have supported me with each step I need to make.
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Selling my house with ...
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5 Star Review
By : 'Mrs'
Services : Sales( As a Vendor )
Sold price : £135500
Would you recommend ? : Yes
Postcode : EX20
Sep 11, 2019
People found this helpful1
I would like to say that the team at Bradleys are exceptional and gave so much help when I needed it. When-ever I made a call an answer was always found. They were easy to talk and I found them easy to contact. I would just like to say thank you... Read Full Review
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Mrs Sandra Yeo said about Bradleys Estate Agents
Services : Sales( As a Vendor )Date: 11th Sep 2019
I would like to say that the team at Bradleys are exceptional and gave so much help when I needed it. When-ever I made a call an answer was always found. They were easy to talk and I found them easy to contact. I would just like to say thank you them.
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The 24 hr service Bradleys ...
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5 Star Review
By : 'Joanne'
Services : Sales( As a Buyer )
Sold price : £135000
Would you recommend ? : Yes
Postcode : EX20
Sep 3, 2019
People found this helpful1
The 24 hr service Bradleys offer was excellent. We found out by e-mail that an offer on a property had been accepted at 9.30pm rather than having to wait until the next working day. David and Laura have been friendly and professional throughout... Read Full Review
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Joanne McCulloch said about Bradleys Estate Agents
Services : Sales( As a Buyer )Date: 3rd Sep 2019
The 24 hr service Bradleys offer was excellent. We found out by e-mail that an offer on a property had been accepted at 9.30pm rather than having to wait until the next working day. David and Laura have been friendly and professional throughout negotiations.
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Simple good service. Highly ...
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5 Star Review
By : 'Nick'
Services : Sales( As a Vendor )
Sold price : £120000
Would you recommend ? : Yes
Postcode : EX20
Aug 22, 2019
People found this helpful1
Simple good service. Highly responsive to all enquiries, intelligent responses and I felt like they're on the vendor's side which isn't always the... Read Full Review
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Nick Burrage said about Bradleys Estate Agents
Services : Sales( As a Vendor )Date: 22nd Aug 2019
Simple good service. Highly responsive to all enquiries, intelligent responses and I felt like they're on the vendor's side which isn't always the case.
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By : Tom
Oct 3, 2019Hello Nick, it's really rewarding for us to know you thought so highly of our service. We hope we can help you again in the...
Very good and helpful in ...
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5 Star Review
By : 'Ceri'
Services : Sales( As a Buyer )
Sold price : £545000
Would you recommend ? : Yes
Postcode : EX22
Jul 18, 2019
People found this helpful2
Very good and helpful in showing round the property we viewed. Took his time showing us the property and didn’t rush... Read Full Review
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Ceri Phipps Hewlett said about Bradleys Estate Agents
Services : Sales( As a Buyer )Date: 18th Jul 2019
Very good and helpful in showing round the property we viewed. Took his time showing us the property and didn’t rush us.
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5 * Service from ...
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5 Star Review
By : 'Alison'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EX18
Jul 14, 2019
People found this helpful2
Bradleys have proved to be a cut above the rest. Excellent communication, friendly and efficient service. Would not hesitate to recommend Dave Swabey and his... Read Full Review
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Alison George said about Bradleys Estate Agents
Services : Sales( As a Buyer )Date: 14th Jul 2019
Bradleys have proved to be a cut above the rest. Excellent communication, friendly and efficient service. Would not hesitate to recommend Dave Swabey and his team.
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Buyer of a small ...
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5 Star Review
By : 'Jamie123'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EX20
Jun 1, 2019
People found this helpful2
I was very happy with the service I received from David at Bradleys Estate Agents. He is a good communicator, efficient and... Read Full Review
Comments on Agent Fees
Good
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Jamie123 said about Bradleys Estate Agents
Services : Sales( As a Buyer )Date: 1st Jun 2019
I was very happy with the service I received from David at Bradleys Estate Agents. He is a good communicator, efficient and friendly.
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Purchase ...
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5 Star Review
By : 'Gillian'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EX20
Apr 17, 2019
People found this helpful2
Tom was courteous, calm, friendly and professional at all times. He returned calls and helped out with any queries we... Read Full Review
Comments on Agent Fees
n\/a
Comments (1)Was this helpful?:
Gillian said about Bradleys Estate Agents
Services : Sales( As a Buyer )Date: 17th Apr 2019
Tom was courteous, calm, friendly and professional at all times. He returned calls and helped out with any queries we had.
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By : Tom
Apr 25, 2019Hello Gillain, thank you both for the kind review. I am pleased we managed to help your purchase progress quickly and efficiently for you! All the best for the future,...
Purchase ...
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5 Star Review
By : 'Gillian'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EX20
Apr 17, 2019
People found this helpful2
Tom was courteous, calm, friendly and professional at all times. He returned calls and helped out with any queries we... Read Full Review
Comments on Agent Fees
n\/a
Comments (1)Was this helpful?:
Gillian said about Bradleys Estate Agents
Services : Sales( As a Buyer )Date: 17th Apr 2019
Tom was courteous, calm, friendly and professional at all times. He returned calls and helped out with any queries we had.
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By : Tom
Oct 3, 2019Hello Gillain, thank you both for the kind review. I am pleased we managed to help your purchase progress quickly and efficiently for you! All the best for the future,...
All 5 ...
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5 Star Review
By : '5'
Services : Sales( As a Vendor )
Sold price : £165000
Would you recommend ? : Yes
Postcode : EX20
Apr 10, 2019
People found this helpful2
All members of Bradleys Okehampton have always been very professional. James, Tom and Frank are all a credit to Bradleys as a whole. A big thank you to all the... Read Full Review
Comments on Agent Fees
The fees have been fair.
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5 stars to the whole team said about Bradleys Estate Agents
Services : Sales( As a Vendor )Date: 10th Apr 2019
All members of Bradleys Okehampton have always been very professional. James, Tom and Frank are all a credit to Bradleys as a whole. A big thank you to all the team.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman\'s Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter ANAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 12/9/2016, 6:00:51 AM by allAgents
