The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.9/5, 48 Reviews
48% Recommended
0% letting valuation accuracy
50% letting fee satisfaction
By : 'A'
Services : Letting(I am a Tenant)
Would you recommend ? : No
If I could give them zero I would. Did not try to solve any problems we had, tried to keep our deposit for 3 months, while we were hassling them by phone, text, post every day to get it back (this was around £1000). We eventually got it back, but it was so unprofessional and worrying for us. They also ruined our move there, because they said the flat was ready at a certain date, and when we moved half the country to get to our new flat, they said we had to go in a temporary flat for 4 days until our flat was ready. This location was the roughest place I have ever been in, in an awful location which made our first few days of uni almost unbearable. They got a small van to help us move our stuff into our proper flat, but the hassle of moving twice in one week was stressful and frustrating. We also missed time from our first week of uni to move again, which is arguably the most vital time to settle in and make friends. When we eventually thought we could move out after 10 months, we were mistaken as they had given us two different contracts - so while we thought we could move out after 10 months, they went and quoted the other contract and said we could not without facing fines of upto £2000. They quoted whichever contract which came to their benefit. Not only are they soley after your money, they do not care about your welfare, and they are criminals and break the law to squeeze as much cash as you as possible, DO NOT GO WITH THESE PEOPLE. If you want our advice, have a look for flats or housing on Gumtree, or Freeads - not only will you not have to pay the hefty agents fees, but you will probably have a much better experience.
Look at the above comment. Think you could learn a lot from that?
By : Portswood
24 Sept 2011In response to the comments we (Homelife) would like to respond as follows: Unfortunately the delay in returning the deposit was due to the property being vacated prior to the end of the contract term and Homelife assisting to find another tenant. The tenants accepted temporary accommodation with a view to moving to their new property once it became available due to a delay in the previous tenants moving out which unfortunately was out of our control. We would also like to note that due to the inconvenience caused to the tenant we assisted the tenants to move to ensure costs were kept to a minimum for them. Two contracts were issued due to the changing of properties, this is usual for any Landlord. Agent fees are competitive with Homelife and kept to a minimum. The hefty fees that are spoken of became due because of insufficient notice and the unexpected works that had to be undertaken in order to find another tenant and absolve the tenants from the balance of the contract..
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 50.00% | £380 | £2,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 23 | 22 | 0 | 0 | 0 | 0 | 0 | 3 |
Homelife Lettings
56 Portswood Road, Southampton, Hampshire
SO17 2FW
023 8058 6838, 07831 673641
By : 'Afonso'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SO17
Do not rent from this agency. Had the worst experience ever where even people were illegally living in the same house as me. Rory Ellacott is actually one of the worst landlord that probably roam ... Read Full Review

By : 'Brilla'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : No
Postcode : SL6
Horrible experience with Geln, he is a Big cheater, Glen bastard put too much penalties even though I won't use anything. That bastard Geln looted my hardest earned money. My strong suggestion not to deal with that bastard ... Read Full Review

By : 'G'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : SO14
Do not rent with this company. It took them 3 months to do basic maintenance for us and we still live in a damp horrible hole. Flats are vile and falling apart. Horribly unprofessional and childish staff who are money grabbing because they expect you to not know their rights. Don't trust, ... Read Full Review
By : 'Daisy'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Tenant)
Rent PCM : £898
Would you recommend ? : No
Postcode : SO17
Awful agency and greedy landlord. Allowed my friend and I to live in a damp flat (which was damp at the time of viewing but us being naive first-time renters they lied to us). Didn't care that I had a cough for my whole time there and my flatmate lost a number of clothes to mould. Kept ... Read Full Review
By : 'Iva'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Tenant)
Rent PCM : £695
Would you recommend ? : Yes
Postcode : SO1
Homelife lettings is really helpful and correct agency. The contact with them is very easy and they sorted out every problem that can ... Read Full Review
This is the agency with the lowest fees.

By : 'AP'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Tenant)
Rent PCM : £2000
Would you recommend ? : No
Postcode : SO15
Terrible, terrible company. I have been a tenant for a number of years and have always found them to be highly unprofessional. I am currently taking them to court for money they owe me. The owner is the worst; immoral, dishonest, abusive and nothing more than a bully! Do not be fooled by any ... Read Full Review
By : Swill
27 May 2019This is all very true. The agency are complete liars and Glen Sahota the owner is a sad excuse for a local businessman and very much a cowardly bully. We were stung a few years ago for just under...
By : 'Konrad'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Tenant)
Rent PCM : £675
Would you recommend ? : Yes
Postcode : SO15
Staff are friendly and helpful.I was in different country on my holiday and I found out I have to move from the other flat. Emergency and not nice situation . Girls Yazmin and Aga sorted everything very smooth as they could. To be honest they did everything for me and I didn't worry about any ... Read Full Review
I think is acceptable


By : 'Mohammad'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Tenant)
Rent PCM : £695
Would you recommend ? : No
Postcode : SO14
their service is every bad. they lie a lot. before I move to the apartment their were furniture that looks very bad I asked them to be replace. they promised me that they will replace them. after I moved I found out that they did not replace them and they said we don't have other that these ... Read Full Review
By : 'Gabriel'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SO16
Horrible and pathetic team.......Don't go friends to this agency. I feel I am unlucky got trapped in. Highly Irresponsible ... Read Full Review
By : 'Marina'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SO14
Honestly one of the worst companies I have ever dealt with. Several times throughout my tenancy I found people illegally entering my flat with their keys, despite no notice or calls to let me know they would be doing so. Once I got out of the shower to find two builders in my flat with literally no ... Read Full Review


By : 'Grimzx'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Tenant)
Rent PCM : £380
Would you recommend ? : No
Postcode : SO16
I rented for 2 years from them and they where just the worse...they are impossible to deal with., definitely need to undergo a course in customer service...told them of several repairs which where needed....instead of fixing them I was charged with them at the end of tenancy. 24 he maintenance ... Read Full Review
Charged for bills even tho bills included avoid avoid avoid
Charged for bills even tho bills included avoid avoid avoid
By : Steph
1 Mar 2018The letting negotiator was rude, constantly on her phone and had inappropriate conversations about her multiple lovers the whole time I was there. She flirted with my boyfriend and made o wet sexual...


By : 'Portswood'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Tenant)
Rent PCM : £695
Would you recommend ? : Yes
Postcode : SO17
Staff are friendly and helpful. Move in bit was easy. A few things have needed doing in the flat but have always been sorted the same day by Woj (at least I think that is his ... Read Full Review
Fees only £100 which is cheap. Other agents in Southampton quoted me £300+
Fees only £100 which is cheap. Other agents in Southampton quoted me £300+
By : 'marie'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Tenant)
Rent PCM : £635
Would you recommend ? : Yes
Postcode : SO18
I have been a tenant with homelife lettings for two years and will be renewing my tenancy next month for another year. They are very helpful, kind and friendly and all staff are lovely. Would highly recommend to ... Read Full Review
perfect
By : 'Zalro'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £400
Would you recommend ? : No
Postcode : SO14
Rubbish and deceitful, when you meet them upfront for the viewing they are all nice. However, when the deposit is payed they will pressurize you! I would not recommend ... Read Full Review

By : 'James'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : PO3
Absolute nightmare nick singh sahita is a conman dont be taken in by his nice persona! Horrible person to deal with. Find another letting agent and stay clear of homelife ... Read Full Review
Could have started by not stealing money from me!

By : 'igor'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SO17
Their service was terrible and all together deceitful when it came to returning our deposit. They played with us and told us different things for week. I would stay way from ... Read Full Review

By : 'Voke'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SO17
I have been very happy renting from Homelife lettings, I have just moved out and handed my keys over today. Unfortunately and to my disappointment, they did not have an available property when I wanted to move closer to work, the staff have all been great especially Andy England and the maintenance ... Read Full Review

By : 'Jen'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SO14
Martin has been very helpful with regards to my financial situation I needed to amend my monthly payments to weekly, this was not a problem, and with one email this was amended. He even waivered the charge as I would be late a ... Read Full Review
By : martyn
15 Aug 2013Hi Jen thanks for the mention and hope all is well at Atlantic , pug getting bigger...

By : 'Happy'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SO18
Absolutely amazing letting agent, Claire was really helpful with all the initial paperwork and sorting out my tenancy. Really fast response to any issues with the property and really understanding. The property was pristine when i moved in. Home life treat you as a person rather than just another ... Read Full Review
By : claire
9 Aug 2013Thank you I am glad our customer service and on going support which we pride ourselves on has delivered...


By : 'Samantha'
Branch : Portswood Southampton, 56 Portswood Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SO15
Right from the start Homelife have been great. We've had various situations we have required their assistance on, on a number of occasions and both Claire and Andrew have been great. Can't thank them enough for their help with our property. Maintenance issues have been addressed with pretty ... Read Full Review
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