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The UK's Largest Customer Review Website for the Property Industry
1.3/5, 11 Reviews
9% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
Report generated on (03 April 2025 @ 17:33:16)
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By : 'Previous'
Services : Letting(As a Tenant)
Would you recommend ? : No
Reading these reviews has just filled me with dread. I have recently left a property managed by Westwick Properties/Rents Direct. While living in the property the only problems we had were similar to what other people have said, not answering our calls, saying they'd call back and then never doing so, saying something was going to be fixed but then never sending any one over. When they did send the handy man over, Mark, he was lovely! I feel bad for him having to work for them. He is absolutely brilliant! My problems with Westwick have started since moving out. I recently received my deposit cheque back with huge deductions for things that had not been previously discussed before sending out the cheques. I called to argue that many of the charges were unfair and was asked to send my complaints in writing via email to the girl I spoke to on the phone, who actually seemed very nice. I had an email back from a different person, Joanne, which was very snotty telling me why my deposit had been deducted but not mentioning the fact that I had said it was without previous discussion. I politely emailed back thanking her for her response and saying I was not satisfied with the information and asking for details of the tenancy deposit scheme where my deposit should have been held and asked for a response within 7 days. 9 days later, without response, I sent a copy of the email asking for the deposit scheme details and the managers details. Almost two weeks later I still haven't had a response. My Mum has now got involved and is writing to them to ask for my full deposit as it was unfairly deducted without discussion. After reading what everyone has said I get the impression this is going to be a lengthy process.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
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Letting | 0% | 0% | £0 | £0 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
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1 | 0 | 0 | 9 | 0 | 0 | 0 | 0 | 0 | 1 |
By : 'Malcolm'
Branch : Bristol, 17 Lower Redland Road, Redland
Services : Letting( As a Tenant )
Would you recommend ? : No
!!AVOID AT ALL COSTS!! Myself and five other housemates spent little over 6 months in our property and dealing with Westwick was enough to make it feel like a lifetime. They are quick to take your money on the first instance, but we are still to receive our deposit (which had no ... Read Full Review
Closed their "business".
By : 'A.'
Branch : Bristol, 17 Lower Redland Road, Redland
Services : Letting( As a Tenant )
Would you recommend ? : No
THE WORST LETTING AGENCY. AVOID AT ALL COSTS! Our house was burgled and it took them 6 months to replace our back door. Mould everywhere was ignored despite regular phone calls. they upped the rent half way through our contract. Our fridge and oven broke, it took three months for either to be ... Read Full Review
By : 'Guarantor'
Branch : Bristol, 17 Lower Redland Road, Redland
Services : Letting( As a Tenant )
Would you recommend ? : No
It's the time of year when students will be looking at available properties for their next academic year and to any student thinking of renting a property through Westwick Properties I would simply advise them to think very carefully before doing so. We have now moved on from an appauling 12 ... Read Full Review
By : gola profonda
May 1, 2012if you are professional you ought to be able to spell...
By : 'Evil'
Branch : Bristol, 17 Lower Redland Road, Redland
Services : Letting( As a Owner )
Would you recommend ? : Yes
[[EDIT ORIGINAL START]] OK, so I'm a landlord (of just one property - effectively my pension and where I used to live) not a tenant; and feel shocked by the reviews I've read so far. Can I restore some balance? They've been our managing agent for nine years. We went to them on ... Read Full Review
By : 'Previous'
Branch : Bristol, 17 Lower Redland Road, Redland
Services : Letting( As a Tenant )
Would you recommend ? : No
Reading these reviews has just filled me with dread. I have recently left a property managed by Westwick Properties/Rents Direct. While living in the property the only problems we had were similar to what other people have said, not answering our calls, saying they'd call back and then never doing ... Read Full Review
By : 'Anonymous'
Branch : Bristol, 17 Lower Redland Road, Redland
Services : Letting( As a Tenant )
Would you recommend ? : No
This company should be lucky to have the lowest rating as 1 star as I would rate them a 0! They are hands down, the worst company I have ever dealt with. They ignore e-mails, lie, send random people to the property unnannounced, let themselves in! I fear for any more truth to be told about this ... Read Full Review
By : 'Bobby'
Branch : Bristol, 17 Lower Redland Road, Redland
Services : Letting( As a Tenant )
Would you recommend ? : No
Appalling standard of 'professional' service. I use the term 'professional' loosely. Where to begin? Credit checks not performed properly, meter readings not given to utility companies, the world and his wife being given keys to your property without your knowledge or consent. Friends and relatives ... Read Full Review
By : 'BNK'
Branch : Bristol, 17 Lower Redland Road, Redland
Services : Letting( As a Tenant )
Would you recommend ? : No
They charged us £2400 damage deposit and 7 weeks after moving out still waiting to get it back. When we call they tell us things like: "We're waiting for the invoices to comeback to us" "the checks have been sent already" "You didn't pay the rent for three months so we've taken the money from ... Read Full Review
By : Pedro
Jul 26, 2011We are having a disatrous time with them, and have been TRYING to get answers out of numourous problems since January 4th and still have not responded! They ignore e-mails and only tell you...
By : 'westwicksuck'
Branch : Bristol, 17 Lower Redland Road, Redland
Services : Letting( As a Tenant )
Would you recommend ? : No
Absolutely awful service, I am a student who let a house from them. Over the course of the year mould began to build up in one of the bedrooms upon previous mould that hadn't been sorted. Phoned up countless times (around 5 or 6) each time I was told someone would ring me back, never heard from ... Read Full Review
By : 'M270589'
Branch : Bristol, 17 Lower Redland Road, Redland
Services : Letting( As a Tenant )
Would you recommend ? : No
[[EDIT ORIGINAL START]] Absolutely terrible experience, never again. Rents Direct/Westwick Property lettings are consistently unprofessional, rude and incompetent in almost every aspect of letting houses between a private landlord and a tenant. Scratch beneath the thin veiner of their well ... Read Full Review
By : Pedro
Jul 26, 2011please could you contact me on...
By : 'jacie89'
Branch : Bristol, 17 Lower Redland Road, Redland
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
I am a 21 year old female proffessional looking for a flat to rent in the Bedminster area. I currently reside in Brentry, Bristol and wish to move closer to my workplace in Cabot Circus. I am leaving my tenancy in 19 days. At midday Tuesday, I contacted Westwick Properties as I saw a desirable ... Read Full Review
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