By : 'Damien' Services : Letting(As a Owner) Rent PCM : £300 Would you recommend ? : No Postcode : PA1
Jan 25, 2015
People found this helpful6
I have used Let-It for several years now and have become increasingly disgusted by their service. At first they seemed to genuinely care about you as a landlord. This is no longer the case for me. I am constanly having to complain about their service yet it gets no better. I am in the process of taking my properties back from them. To date I have they have put drug addicts in my properties, allowed them to be sub-let, carried out one inspection in the summer, where they found a flat that had been completely destroyed, including a carpet that had human excrement all over it, but they did nothing about it, and only informed me 3 or 4 months later when the tenants direct debit stopped. If I instruct work to be carried out, more often than not the work is not carried out as per my instructions, contractors breaks things and then try to charge me more for their mistakes, or don't let me know, and then when I complain, they just close ranks and accept no responsibility whatsoever. It is no surprise to me they are ranked so incredibly low on this site.
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By : Robert
Jun 10, 2017
I am considering to rent a property trough them however one thing in their terms and conditions doesn't sound quite right to me:
they require from the tenant to pay an insurance policy to cover landlord's contents, fixtures and fittings which is not absolutely tenant's responsability.
What is your experience with that?
By : Just saying
Oct 25, 2022
Please please please reconsider giving them any properties to rent on your behalf.
I had to get the environmental health involved when I was a tenant because they refused any responsibility for a substantial repair. The attitude that I got when I called about it was absolutely ridiculous "And? What do you want me to do about it?" One of the ladies in the office has an attitude problem towards everyone who calls or enters the office. I took the first opportunity I got to get away from renting through them as they are honestly the worst lettings agency I've ever had to deal with. They're also absolutely clueless about the properties when they inspect them. Everytime I was inspected they'd ask ME questions about the property, I have a dog which I had permission to have at the property & EVERYTIME I would be asked if I had filled out permission for him to be there,so tenants could potentially be getting away with all sorts in your property & they would be none the wiser.
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By : 'Chandupraveen' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : PA1
Dec 3, 2024
People found this helpful0
I had an excellent experience with Letit throughout my time in the house, from the initial listing to move-in and beyond. Having stayed in the same house for over two years without a single issue, I can confidently say they did an amazing job. They were always prompt in addressing any concerns and... Read Full Review
Services : Letting( As a Tenant )Date: 3rd Dec 2024
I had an excellent experience with Letit throughout my time in the house, from the initial listing to move-in and beyond. Having stayed in the same house for over two years without a single issue, I can confidently say they did an amazing job. They were always prompt in addressing any concerns and ensured tenants were well taken care of.
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Alistair was very helpful, ...
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Alistair
By : 'Lauren' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : PA2
Aug 16, 2024
People found this helpful0
Alistair was very helpful, approachable and made the process... Read Full Review
Services : Letting( As a Tenant )Date: 16th Aug 2024
Alistair was very helpful, approachable and made the process seamless.
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Efficient and seamless! The ...
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Monica
By : 'Hannah' Services : Letting( As a Tenant ) Rent PCM : £800 Would you recommend ? : Yes Postcode : PA1
May 21, 2024
People found this helpful0
Efficient and seamless! The turnaround time from viewing the property, to putting an application in and being notified that I'd been accepted was exceedingly quick (less than 48 hr). Monica was professional, cordial and eager to assist throughout the process. Any issues with the property... Read Full Review
Services : Letting( As a Tenant )Date: 21st May 2024
Efficient and seamless! The turnaround time from viewing the property, to putting an application in and being notified that I'd been accepted was exceedingly quick (less than 48 hr). Monica was professional, cordial and eager to assist throughout the process. Any issues with the property identified when I moved in were promptly resolved requiring no chasing from me. I've never experienced a letting agent so on the ball! Would highly recommend to prospective tenants for an easy and comprehensive letting experience.
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Amazing service at every ...
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Lynn
By : 'Justin' Services : Letting( As a Tenant ) Rent PCM : £675 Would you recommend ? : Yes Postcode : G46
May 16, 2024
People found this helpful0
Amazing service at every point. Very helpful. Appreciate it. Keep up the good... Read Full Review
Services : Letting( As a Tenant )Date: 16th May 2024
Amazing service at every point. Very helpful. Appreciate it. Keep up the good work.
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1st class ...
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Monica
By : 'Mary' Services : Letting( As a Tenant ) Rent PCM : £800 Would you recommend ? : Yes Postcode : PA5
Apr 3, 2024
People found this helpful0
1st class service from Monica at Let-It. Always easy to contact with any queries from start to finish. We have now moved into our rental property and it was all very seamless. The rest of the team in the office were so very friendly and warm when we went in to collect our keys. Would 100% recommend ... Read Full Review
Services : Letting( As a Tenant )Date: 3rd Apr 2024
1st class service from Monica at Let-It. Always easy to contact with any queries from start to finish. We have now moved into our rental property and it was all very seamless. The rest of the team in the office were so very friendly and warm when we went in to collect our keys. Would 100% recommend with no hesitation.
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Accomodation ...
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By : 'Richie' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : PA1
Feb 22, 2024
People found this helpful0
Excellent, ready to assist me anytime I call for... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Feb 2024
Excellent, ready to assist me anytime I call for help
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Staff were super helpful and ...
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Monica
Lynn
By : 'Emma' Services : Letting( As a Tenant ) Rent PCM : £500 Would you recommend ? : Yes Postcode : PA1
Jan 24, 2024
People found this helpful0
Staff were super helpful and so lovely! The experience we had was super quick and easy.
I have recommended using LetIt to other friends looking to move out... Read Full Review
Services : Letting( As a Tenant )Date: 24th Jan 2024
Staff were super helpful and so lovely! The experience we had was super quick and easy. I have recommended using LetIt to other friends looking to move out also!
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All the agents was very nice ...
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By : 'Laura' Services : Letting( As a Tenant ) Rent PCM : £325 Would you recommend ? : Yes Postcode : PA1
Dec 21, 2023
People found this helpful0
All the agents was very nice and they help me a lot. Any problem was solved asap. Thank... Read Full Review
Services : Letting( As a Tenant )Date: 21st Dec 2023
All the agents was very nice and they help me a lot. Any problem was solved asap. Thank you/
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Alistair ...
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Alistair
By : 'Jack' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : G44
Dec 13, 2023
People found this helpful0
Alistair has been excellent throughout the process and made it very easy for us to have a pleasant move in. Any queries or changes we have asked for have been dealt with very quickly and even as quick as being sorted the same day!
Can’t recommend our experience we have had enough with... Read Full Review
Services : Letting( As a Tenant )Date: 13th Dec 2023
Alistair has been excellent throughout the process and made it very easy for us to have a pleasant move in. Any queries or changes we have asked for have been dealt with very quickly and even as quick as being sorted the same day!
Can’t recommend our experience we have had enough with Alistair's help.
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Best ...
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Monica
Lynn
By : 'Kathryn' Services : Letting( As a Tenant ) Rent PCM : £460 Would you recommend ? : Yes Postcode : PA1
Jul 1, 2023
People found this helpful0
Having never done this before, the process was made so easy by Monica. She answered every question I had and if she didn’t know the answer, she was quick to find it for me. The whole team, from viewing the property to moving in, helped every step of the way. Would definitely recommend... Read Full Review
Services : Letting( As a Tenant )Date: 1st Jul 2023
Having never done this before, the process was made so easy by Monica. She answered every question I had and if she didn’t know the answer, she was quick to find it for me. The whole team, from viewing the property to moving in, helped every step of the way. Would definitely recommend them if you are looking for properties!!
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Services : Letting( As a Tenant )Date: 8th Jun 2023
I am very impressed and happy with level of service i have received so far. Excellent customer service, Lyn and Monica are phenomenal.
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Fabulous ...
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Monica
By : 'Rhona' Services : Letting( As a Tenant ) Rent PCM : £975 Would you recommend ? : Yes Postcode : PA11
Feb 26, 2023
People found this helpful0
From initial enquiry until the date of picking up the keys, Monica has been fabulous. Communication has been second to none and all calls/questions have been answered quickly and... Read Full Review
Services : Letting( As a Tenant )Date: 26th Feb 2023
From initial enquiry until the date of picking up the keys, Monica has been fabulous. Communication has been second to none and all calls/questions have been answered quickly and efficiently.
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Fantastic service from ...
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Monica
By : 'Neha' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : PA2
Feb 17, 2023
People found this helpful0
Fantastic service from arranging the viewing to moving in, Monica at Let is amazing they have all provided exceptional service and personally invested in the people they deal with x I can't recommend them enough ? Thank you Let... Read Full Review
Services : Letting( As a Tenant )Date: 17th Feb 2023
Fantastic service from arranging the viewing to moving in, Monica at Let is amazing they have all provided exceptional service and personally invested in the people they deal with x I can't recommend them enough ? Thank you Let it
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They have been amazing. Made ...
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Monica
By : 'Ufuoma' Services : Letting( As a Tenant ) Rent PCM : £650 Would you recommend ? : Yes Postcode : PA3
Nov 9, 2022
People found this helpful0
They have been amazing. Made our rental process quick, easy and seamless and have been very helpful all through our moving... Read Full Review
Services : Letting( As a Tenant )Date: 9th Nov 2022
They have been amazing. Made our rental process quick, easy and seamless and have been very helpful all through our moving in.
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Hi, ...
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Monica
By : 'FLORENTINA' Services : Letting( As a Tenant ) Rent PCM : £9 Would you recommend ? : Yes Postcode : PA1
Oct 10, 2022
People found this helpful0
Hi, My name is Laura Florentina Simihelean and I have been living for about 3 weeks in apartment 5, 60 Causeyside Street, PA1 1YW. I was pleasantly impressed by the services offered by your agency, especially by Monica McGinty, the real estate agent who handled my case. It all happened very quickly ... Read Full Review
Services : Letting( As a Tenant )Date: 10th Oct 2022
Hi, My name is Laura Florentina Simihelean and I have been living for about 3 weeks in apartment 5, 60 Causeyside Street, PA1 1YW. I was pleasantly impressed by the services offered by your agency, especially by Monica McGinty, the real estate agent who handled my case. It all happened very quickly and efficiently for me. Thanks so much for your help, in the future I will recommend to all my friends the agency Let It Paisley.
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Fantastic ...
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By : 'Christine' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : ML1
Aug 23, 2022
People found this helpful0
As this was my first time renting out a property in Scotland I was unsure of the process. However, the Let It team have been fantastic and guided me all the way. I highly recommend them as they really know their stuff. Thanks... Read Full Review
Services : Letting( As a Owner )Date: 23rd Aug 2022
As this was my first time renting out a property in Scotland I was unsure of the process. However, the Let It team have been fantastic and guided me all the way. I highly recommend them as they really know their stuff. Thanks guys!
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Thanks so much for the great review, Christine! We are really pleased you have the peace of mind that you need in this...
deposit ...
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1 Star Review
Lynn
By : 'cat's' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : PA3
Apr 18, 2022
People found this helpful0
this the worst agency I've ever seen unprofessional stuff Lynn and charlene no manners rude you have to fight for your deposit inever though they were that cheap and the amount of Lay's you ? will hear about your self you will definitely be shocked so just avoid them another thing I got ... Read Full Review
Services : Letting( As a Tenant )Date: 18th Apr 2022
this the worst agency I've ever seen unprofessional stuff Lynn and charlene no manners rude you have to fight for your deposit inever though they were that cheap and the amount of Lay's you ? will hear about your self you will definitely be shocked so just avoid them another thing I got part of my deposit back but that was after a big massive ongoing case fight so but I'm glad igot some of my money back and that was a victory ✌
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Let - It, have been great, ...
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Monica
By : 'Djeef' Services : Letting( As a Tenant ) Rent PCM : £700 Would you recommend ? : Yes Postcode : PA3
Jan 31, 2022
People found this helpful0
Let - It, have been great, good communication done with care and they have been very responsive when ever we needed anything.
Our agent is Monica and she is on the ball!, on... Read Full Review
Services : Letting( As a Tenant )Date: 31st Jan 2022
Let - It, have been great, good communication done with care and they have been very responsive when ever we needed anything.
Our agent is Monica and she is on the ball!, on everything.
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Lynn was amazing.This was my ...
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Lynn
By : 'Miss' Services : Letting( As a Tenant ) Rent PCM : £420 Would you recommend ? : Yes Postcode : PA1
Feb 22, 2021
People found this helpful0
Lynn was amazing.
This was my first time getting a flat to myself and she was so helpful throughout the entire process and was trying every Avenue in order to get me this flat.
Cannot thank her enough for all of this. Amazing for first time renters or... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Feb 2021
Lynn was amazing.
This was my first time getting a flat to myself and she was so helpful throughout the entire process and was trying every Avenue in order to get me this flat.
Cannot thank her enough for all of this. Amazing for first time renters or buyers.
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Shocking attitude towards ...
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1 Star Review
By : 'Ja' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : PA1
Feb 17, 2021
People found this helpful3
Terrible company!
Repairs not carried out (seems to be a running theme in the bad reviews.)
A certain member of the office staff has terrible attitude towards tenants!
I had to get the environmental health involved with a serious repair in the property that I rented as when I called the office to... Read Full Review
Services : Letting( As a Tenant )Date: 17th Feb 2021
Terrible company! Repairs not carried out (seems to be a running theme in the bad reviews.) A certain member of the office staff has terrible attitude towards tenants! I had to get the environmental health involved with a serious repair in the property that I rented as when I called the office to report it the response I got was well what do you want me to do about it? Having experience being a tenant in the privately rented sector for many years I can honestly say that Let it have been the worst company I've ever dealt with, definitely would not rent a property from them again. Only in it for the money no care for the landlords properties or the tenant that rent said properties!
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