The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 37 Reviews
81% Recommended
100% sales valuation accuracy
25% letting valuation accuracy
61% sales fee satisfaction
61% letting fee satisfaction

David
By : 'Paul'
Services : Letting(I am a Landlord / Landlady)
Rent PCM : £750
Would you recommend ? : No
Postcode : CF14
David Ricketts did a terrible job of managing my property. Severe damage caused by tenants was not picked up by David Ricketts or his associate. When we asked him to hold onto the tenants deposit until all damage was completed and a final amount worked out. He failed to do this and paid the tenants their deposit a week before they moved out. David Ricketts and co cannot be trusted. He also lied to the present tenant with eviction and all the time saying it was all on our behalf. He cannot manage property in a correct manner and will work with the tenants against the landlord.
David Ricketts took 6 months Management fees but cancelled the contract after 1 month and refuses to return the 5 months as we are managing our property ourselves.
By : David Ricketts
9 Feb 2016This case was referred to the property ombudsman who dismissed the complaint as no evidence was forthcoming whereas we as agents were seen to be acting appropriately. It must also be recorded that the complainant was NOT the landlord but his son!
By : PR
7 Apr 2017The ombudsman did dismiss the complaint but it was by the complainant and not his son. Please look under 'David Ricketts reviews' and you can make your own minds up. This review is not liable. If you own a business be prepared to be scrutinised.
By : Andy Edwards
30 Jan 2018The comment from Paul R is totally not acceptable and this is a typical response you would expect from someone that is trying to extort money from a gentleman who is trying to run a professional business As previously stated I have used this firm on several occasions and including my tenants we have never had any issues whatsoever, knowing PR as I do this comment is purely out of spite and maybe a good idea if he got off his backside and worked for a living.
By : Richard Alldred
4 Apr 2018As the former tenant of the above property and subject of the review I can confirm that the review is untrue. During my time in the property there was certainly no damage caused to the property - quite the opposite as the value we added through decorating, gardening and general improvements actually meant the monthly rental increased following our departure! David Ricketts was professional, responsive and helpful throughout our tenancy and arranged for our deposit to be returned via the tenancy deposit scheme after our tenancy expired as required. I would be happy to recommend David Ricketts and Co based upon my experience.
By : Abigail Parker
11 Apr 2018I would like any person reading Paul's review to know that this is a complete fabrication of the truth. I was said tenant who allegedly caused 'severe damage' to the property. I lived at this property with Mr Alldred for a number of years and during our time there we improved the property which was run down and in desperate need of refurbishment. We decorated the property to a good standard and left the property fully cleaned and in good condition. There was no damage caused and upon an inspection and inventory check carried out by David Ricketts and Co. we were rightly returned our deposit. Paul disputed this with David Ricketts and co. and the case was taken to the property ombudsman who dismissed the complaint due to no evidence of said 'damage'. The property was subsequently rented for a higher amount due to the upgrades that we had made. For the duration of our tenancy, Paul, the landlords son would turn up unannounced with no notice and ask to come into the property to look at general repairs etc. This was despite David Ricketts asking him repeatedly to stop doing so as he had no right. Paul made me feel very uncomfortable when he did this as he had a strange nature. Paul and his father were more than happy for us to carry out improvements at our own expense whilst living in the property and made no effort to spend any money to update the property themselves. I am most aggrieved to read such negative, slanderous comments. I dealt with David Ricketts and his colleague Andrew on numerous occasions and I wish to make it absolutely clear to any person reading this review that they dealt with us as tenants with the utmost professionalism at all times. I would be very happy to recommend David Ricketts and co.
By : Abigail Parker
11 Apr 2018I would like any person reading Paul's review to know that this is a complete fabrication of the truth. I was said tenant who allegedly caused 'severe damage' to the property. I lived at this property with Mr Alldred for a number of years and during our time there we improved the property which was run down and in desperate need of refurbishment. We decorated the property to a good standard and left the property fully cleaned and in good condition. There was no damage caused and upon an inspection and inventory check carried out by David Ricketts and Co. we were rightly returned our deposit. Paul disputed this with David Ricketts and co. and the case was taken to the property ombudsman who dismissed the complaint due to no evidence of said 'damage'. The property was subsequently rented for a higher amount due to the upgrades that we had made. For the duration of our tenancy, Paul, the landlords son would turn up unannounced with no notice and ask to come into the property to look at general repairs etc. This was despite David Ricketts asking him repeatedly to stop doing so as he had no right. Paul made me feel very uncomfortable when he did this as he had a strange nature. Paul and his father were more than happy for us to carry out improvements at our own expense whilst living in the property and made no effort to spend any money to update the property themselves. I am most aggrieved to read such negative, slanderous comments. I dealt with David Ricketts and his colleague Andrew on numerous occasions and I wish to make it absolutely clear to any person reading this review that they dealt with us as tenants with the utmost professionalism at all times. I would be very happy to recommend David Ricketts and co.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 61% | £118,000 | £790,000 |
| Lettings | 25% | 61% | £575 | £1,200 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 6 | 0 | 15 | 3 | 7 | 0 | 2 | 2 |
David Ricketts & Co
493 Caerphilly Road, Cardiff, Cardiff County
CF14 4SN
02920 611333
By : 'Moh'
Branch : Cardiff, 493 Caerphilly Road
Services : 2
Sold price : £1050
Would you recommend ? : Yes
Postcode : CF10
I had an excellent experience with David throughout my threeyear tenancy. Communication was always clear, timely, and professional, and any issues or requests were handled efficiently. He was consistently supportive, reliable, and fair, making the entire tenancy smooth and stressfree from start to ... Read Full Review
By : 'Mike'
Branch : Cardiff, 493 Caerphilly Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CF3
I cannot recommend David Ricketts Estate Agents highly enough. From start to finish the service from David and Will was outstanding. They were incredibly responsive and accessible, with nothing ever feeling like too much trouble. Communication was excellent throughout and they regularly went above ... Read Full Review
By : 'Mike'
Branch : Cardiff, 493 Caerphilly Road
Services : Sales (As a Buyer)
Sold price : £118000
Would you recommend ? : Yes
Postcode : CF14
David and Will were extremely professional, helpful and knowledgeable. They went out of their way to ensure my daughter’s purchase was as easy as possible. They were also very obliging in letting us revisit the flat at various stages of the sale to take measurements etc. they even showed us ... Read Full Review
By : 'Emily'
Branch : Cardiff, 493 Caerphilly Road
Services : 4
Would you recommend ? : Yes
Postcode : CF14
Couldn’t be happier with David rickets estate agents. As a first time buyer who had lots of questions David and will were so patient and helpful and took the time to explain things to me every step of the way. Couldn’t thank them enough! Would definitely be recommending to family and ... Read Full Review
By : 'Kasun'
Branch : Cardiff, 493 Caerphilly Road
Services : 2
Would you recommend ? : Yes
Postcode : CF14
I am very pleased with the service provided. The team has been quick to respond, professional, and consistently reliable. Their efficiency and clear communication made the whole process much easier. I would highly recommend their services to ... Read Full Review


By : 'RFW'
Branch : Cardiff, 493 Caerphilly Road
Services : Sales (As a Vendor)
Sold price : £279999
Would you recommend ? : Yes
Postcode : CF14
I could wax lyrical more than a few lines as David and Will were amazing. Always swift with viewings and the sale of our property and always courteous and on time at all meetings. I would personally avoid larger agents as you will not get the exceptional personal service you will receive from these ... Read Full Review
Very reasonable rates


By : 'Stuart'
Branch : Cardiff, 493 Caerphilly Road
Services : Sales (As a Vendor)
Sold price : £690000
Would you recommend ? : Yes
Postcode : CF14
Rickets provided an excellent service with great communication. Their local knowledge was superb and were able to provide recommendations local trades people, solicitors and removal ... Read Full Review
Rickets provided an excellent service with great communication. Their local knowledge was superb and were able to provide recommendations for local trades people, solicitors and removal companies.


By : 'Andre'
Branch : Cardiff, 493 Caerphilly Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CF3
The entire process from start to finish has been nothing short of excellent from both David and Will. Incredibly professional, approachable, and genuinely helpful throughout. They went out of their way to accommodate my preferred dates, which made the whole moving process in relocating city’s, ... Read Full Review

By : 'Taylor'
Branch : Cardiff, 493 Caerphilly Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CF14
What David Rickets stand ? DDedicated AApproachable VValue Money IIndependent C -Conscious KKnowledgable EEfficient TTrustworthy TTenacious SSuperstar ! Thanks David &and will making our move go so smoothly it made it easier us as it was a big thing moving after 28 years of living in the ... Read Full Review


By : 'Paul'
Branch : Cardiff, 493 Caerphilly Road
Services : Sales (As a Vendor)
Would you recommend ? : No
I would highly recommend using David Ricketts estate agent The service was excellent,marketing and ability to find genuine buyers was outstanding They secured a great price the property and kept us informed at every stage . Big thank you a professional ... Read Full Review


By : 'Lara'
Branch : Cardiff, 493 Caerphilly Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CF14
Reliable and hassle free experience. The team are always on hand to offer their expert knowledge. Highly ... Read Full Review
By : 'Paul'
Branch : Cardiff, 493 Caerphilly Road
Services : Sales (As a Buyer)
Sold price : £273000
Would you recommend ? : Yes
Postcode : CF23
From my experience as a buyer, David & William Ricketts are a professional and helpful team. They were very responsive to all my queries and easy to get hold of by phone. They were always accommodating when I needed to view the property in person or arrange for surveys and investigations. ... Read Full Review
By : 'Tony'
Branch : Cardiff, 493 Caerphilly Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CF14
We recently sold our house through David Ricketts & Co and were very pleased with the experience. Will's effective marketing strategy showcased our home perfectly and attracted serious buyers quickly. The process was smooth and ... Read Full Review

By : 'Daniel'
Branch : Cardiff, 493 Caerphilly Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CF3
I am very happy with the service provided by David. He sold my property within a matter of days and was really helpful. Would highly recommend this estate agency for anyone looking to buy or ... Read Full Review


By : 'Harry'
Branch : Cardiff, 493 Caerphilly Road
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : CF23
I have had David Ricketts & Co manage my property for the past couple of years and the experience has been really smooth. I have found this company incredibly professional and really ... Read Full Review


By : 'MR'
Branch : Cardiff, 493 Caerphilly Road
Services : Sales (As a Vendor)
Sold price : £465000
Would you recommend ? : Yes
Postcode : CF14
Very happy with the service provided by David Ricketts. All staff were courteous, diligent and respectful. I valued their honesty and commitment throughout the buying and selling processes. Many ... Read Full Review

By : 'Mark'
Branch : Cardiff, 493 Caerphilly Road
Services : Sales (As a Vendor)
Sold price : £790000
Would you recommend ? : Yes
Postcode : CF14
Excellent personal service from David for the sale of our late father’s house. Priced it just right and found a buyer quickly. Despite being a small business, with today’s reach of online marketing, I would thoroughly recommend using them to market your ... Read Full Review


By : 'David'
Branch : Cardiff, 493 Caerphilly Road
Services : Sales (As a Vendor)
Sold price : £275000
Would you recommend ? : Yes
Postcode : CF3
I can highly recommend this well run family business who have recently helped me and my in-laws with their property purchase. Excellent communication, professional and knowledgeable. Always available or very quick to return calls. Great knowledge of the market and really prepared to go the extra ... Read Full Review


By : 'Helen'
Branch : Cardiff, 493 Caerphilly Road
Services : Sales (As a Vendor)
Sold price : £365
Would you recommend ? : Yes
Postcode : CF23
10 out of 10 for the professional service I received from David Ricketts & Co, especially David for his commitment to providing regular updates & knowledgable advice when selling my late mother’s property. First time using an internet based service but wouldn’t ... Read Full Review

By : 'James'
Branch : Cardiff, 493 Caerphilly Road
Services : Conveyancing (Conveyancing)
Would you recommend ? : Yes
Postcode : GU35
It's with all my thanks to David I've successfully received compensation owed for a new road built nearby my property in Hampshire. It was a long drawn out process, however, David met me in person, kept in touch through email, letter and phone calls during business hours and sometimes ... Read Full Review
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Last updated at 11/30/2, 12:00:00 AM by allAgents