Michael Charles Lettings
Camden, London, NW1
2.9/5, 13 reviews
62% recommended
0% lettings valuation accuracy
63% lettings fee satisfaction

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“Generally we were very disappointed with the kind of service ......”

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Nov 26,2014
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By: 'tenant'
Nov 26,2014
6 people found
this helpful
Generally we were very disappointed with the kind of service that we received from Michael Charles Lettings. First up, the apartment was in terrible shape when we moved in (toilet flush broken, wardrobe hanger broken, washer spoilt and full of dirty water just to name a few) and we later found out from a neighbour that the previous tenants had apparently already informed Michael Charles of all these problems but they simply didn't do anything. Throughout our tenancy, it was always difficult to solicit any form of response from Michael Charles whenever we contacted them on problems related to the apartment - they would only respond after we had sent out a couple of angry chaser emails.
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Latest Reviews

View all Reviews 13
13th Sep 2022
reviewed by 'YAQOV'
“I had a most horrendous experience withMichael Charles Lettings.They DID NOT disclose the scope of renovation that was due ......”
7th Nov 2019
reviewed by 'Anonymous'
“Rented from them for 2 years as a student. The property had multiple issues which they promised they would fix. Ongoing ......”
4th Oct 2016
reviewed by 'Media'
“Best Lettings Agency I have come across, great service , helpful and fair. I dealt with many estate agents over the ......”
28th Jul 2016
reviewed by 'Becky'
“Extremely helpful and worked with not against us from the start (unusual for a London letting agent!) would highly recommend ......”
20th Aug 2015
reviewed by 'AndyC'
“Friendly & knowledgable service. Mike guided me to my ideal property By far the best agency I have ever used, would ......”
23rd Jun 2015
reviewed by 'joe'
“worst agent ever! so many things are broken cant cook cant shower for a year. promised for everything never delivered ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Michael Charles Lettings
78 Parkway
Camden Town,London
Greater London
NW1 7AN
020 7428 0520

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 63% £1,040 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 6 5 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I had a most horrendous experience withMichae......”

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Sep 13,2022
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By: 'YAQOV'
Sep 13,2022
0 people found
this helpful
I had a most horrendous experience withMichael Charles Lettings. They DID NOT disclose the scope of renovation that was due in big block of flats at 3+7 Rochester mews corner of 16 Rochester place (NW1 9JB) and did not inform nor or fix the many problems that ...
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“Awful, non-trustworthy. Avoid like the plague...”

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Nov 07,2019
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By: 'Anonymous'
Nov 07,2019
3 people found
this helpful
Rented from them for 2 years as a student. The property had multiple issues which they promised they would fix. Ongoing leak from shower above, flooding in the basement after heavy rain. Faulty shower. Broken front door. Would keep promising to fix things for good which ...
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“Best Lettings Agency I have come across, great service , helpful ......”

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Oct 04,2016
Minithumbup
By: 'Media'
Oct 04,2016
0 people found
this helpful
Best Lettings Agency I have come across, great service , helpful and fair. I dealt with many estate agents over the years in London and I can easily say this was the best experience , wishing the team at Michael Charles Lettings all the best for the ...
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“Extremely helpful and worked with not against us from the ......”

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Jul 28,2016
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By: 'Becky'
Jul 28,2016
0 people found
this helpful
Extremely helpful and worked with not against us from the start (unusual for a London letting agent!) would highly recommend them to any student - they will not be ripped off by their service!...
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“Friendly & knowledgable service. Mike guided me to my ideal property ......”

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Aug 20,2015
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Michael
By: 'AndyC'
Aug 20,2015
0 people found
this helpful
Friendly & knowledgable service. Mike guided me to my ideal property By far the best agency I have ever used, would recommend to anyone....
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Comment on agent fees
Cheap in comparison
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“worst agent ever! so many things are broken cant cook ......”

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Jun 23,2015
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By: 'joe'
Jun 23,2015
4 people found
this helpful
worst agent ever! so many things are broken cant cook cant shower for a year. promised for everything never delivered any. they even lost the property's keys and require us to drop the keys in the letter box...
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“Rented a flat through Michael Charles Lettings , I found them ......”

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Dec 08,2014
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By: 'Eve'
Dec 08,2014
0 people found
this helpful
Rented a flat through Michael Charles Lettings , I found them helpfull throughtout the whole time during my tenancy, friendly service would recommend to anyone ....
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“Generally we were very disappointed with the kind of service ......”

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Nov 26,2014
Minithumbdown
By: 'tenant'
Nov 26,2014
6 people found
this helpful
Generally we were very disappointed with the kind of service that we received from Michael Charles Lettings. First up, the apartment was in terrible shape when we moved in (toilet flush broken, wardrobe hanger broken, washer spoilt and full of dirty water just to name ...
read full review
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“A very knowledgeable and professional Letting Agent in Camden.I ......”

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Apr 14,2014
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Michael
By: 'FSL'
Apr 14,2014
2 people found
this helpful
A very knowledgeable and professional Letting Agent in Camden. I found the service and advice from Michael and the team to be very professional. Their knowledge & guidance of the market was invaluable in helping me to achieve a fair market value for my property, which ...
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“The worst agent our family has ever experienced. Promised on ......”

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Feb 21,2014
Minithumbup
By: 'Simon'
Feb 21,2014
7 people found
this helpful
The worst agent our family has ever experienced. Promised on everything but never delivered a thing, wants to sneakily over charge....
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“I found Michael Charles Lettings very helpful when finding my ......”

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Feb 20,2013
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Michael
By: 'JohnB14'
Feb 20,2013
0 people found
this helpful
I found Michael Charles Lettings very helpful when finding my current property. They were simply honest and paid very good attention to detail, as everything they mentioned they were doing was done without any issues. I would easily recommend this company to anybody looking to ...
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“We all know letting agents are a pretty awful breed, ......”

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Feb 12,2013
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Michael
By: 'Shojoan'
Feb 12,2013
8 people found
this helpful
We all know letting agents are a pretty awful breed, but never in my life did I expect to encounter such lying, unprofessional money-hungry jerks. We rented a property from the agents in 2012 and they as the letting agents they are responsible for anything that ...
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“They helped us find our home and were extra-helpful. Very ......”

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Feb 25,2011
Minithumbup
By: 'Mareta'
Feb 25,2011
0 people found
this helpful
They helped us find our home and were extra-helpful. Very happy with their service, would recommend to anyone!...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Michael Charles Lettings, London NW1 7AN



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