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The UK's Largest Customer Review Website for the Property Industry

4.5/5, 55 Reviews
87% Recommended
97% sales valuation accuracy
88% sales fee satisfaction
By : 'Jazz'
Services : Sales(I sold a property using them)
Sold price : £580000
Would you recommend ? : Yes
Postcode : HA9
We marketed our property with various local agents prior to contracting with Foxtons. Without going into too much detail, I was very disappointed with previous agents who I found almost impossible to understand and was left feeling very frustrated! If fact, I actually found that on more than one occasion, I had to personally go in to their offices and demand explanations! With the previous bad experiences, I was not filled with confidence when I first spoke to Foxtons' representative Mr James Murdock and was sure that this would be just another 'estate agent' that would take up hours of my time just to get to the point and I was not particularly looking forward to the experience. However, I must say, not only have I been pleasantly surprised, but James really has exceeded my expectations. In our first conversation, I was very frank and perhaps not very conventional at all; James handled the situation extraordinarily well. He was very polite (but not patronizing), he listened (a lot of estate agents do not do this), he answered all of my questions in a direct, straight forward yet friendly and approachable manner. In our opening conversation, James was good enough to assure me that he would always listen to us, that he would always endeavour to return our calls within a 24 hour time frame, that he would continue to always listen to us and to advise us throughout the contract. Needless to say, I was not impressed at this point as I had heard this all before - however, to James' credit, he upheld ALL of his promises and maintained honor to his word. Furthermore, not only did James listen to us, but he was brilliant at rolling out our feedback to his team and ensured that both himself and his team worked in uniform. James has been a pleasure to work with. He has remained polite and professional at all times, yet has always been frank but approachable. His interpersonal and communication skills have been EXCELLENT as he has been able to switch from speaking with my father (who's approach and conduct is completely different from my own) to speaking to me with perfect ease and patience (he has often had to have the same conversations twice - sorry). James and his team were very proactive throughout the entire process. James has kept us informed throughout the entire process right up to the point of exchange and completion - his personal communication and interest has been great, this hasn't just been a 'quick sale' but he has taken pride in his work and has been very supportive. I wish we had gone straight to Foxtons in the first place - i would HIGHLY recommend - excellent communication, highly proactive, excellent service! Well done Foxtons and thank you very much.
There was 0% fee offer on at the time of our sale - but after dealing with so many other agents, and seeing the way Foxtons work - very proactive and excellent communication - I would highly recommend; their fees may be higher than other local estate agents, but they are well worth it - you always know where you stand and what\'s happening; they are happy to chase and have ALWAYS returned my calls and kept me informed.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 97.00% | 88.00% | £83,000 | £2,370,000 |
Foxtons
321 Station Road, Harrow, Middlesex
HA1 2AA
020 3728 2050

By : 'Stephen'
Services : Sales (As a Vendor)
Sold price : £540000
Would you recommend ? : Yes
Postcode : HA1
I was selling new build flats in Harrow. I was very lucky to have Chloe to look after my sales Although she had a very difficult buyer, Chloe stuck with it in an extremely professional way and the sale went through smoothly. I've been in the property business for 40 years , therefore... Read Full Review
By : 'poonam'
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : No
Postcode : HA2
went on viewing for the studio. Liked the place, thus send them all my personal info including the bank statement and a copy of my identity. After three days they informed me that the landlord has changed his mind. Total waste of... Read Full Review

By : 'Nicolas'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HA2
Anna hepled us alot to find and rent exactly what was looking for.quickly and easy The best agent from foxtons... Read Full Review
By : 'Chinedum'
Services : Letting (As a Owner)
Rent PCM : £2200
Would you recommend ? : No
Postcode : HA2
0 STAR REALLY. It seems once you sign up they dont care anymore. They have no client or customer care. They dont response to emails or acknowledge anything. I have been wanting to change property ownership and bank details for the last 4 months. I am still waiting. I had to chase them and even go... Read Full Review
By : 'Abir'
Services : Letting (As a Tenant)
Rent PCM : £1895
Would you recommend ? : No
Postcode : HA1
BE AWARE! No matter what you do, FOXTONS will take away a big chunk of your deposit if not all. I can't say enough about those people who protect and cover themselves well. Playing dirty games on tenants to deduct from their deposit under fake allegations providing no proofs. And of course... Read Full Review
Bad
By : PAUL JAMES TALBOTT
26 Jan 2020BE CAREFUL, IN LONDON AS IN SICILY THERE ARE MAFIOSI BANDS. ONE OF THE MOST FAMOUS IS THIS REAL ESTATE AGENT OF LONDON. IF THEY CAN SINK YOU, THEY WILL DO IT WITHOUT ANY DOUBT. Run away from...

By : 'Kerisha'
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : HA3
Charlotte was a God Send from the word go. She went above and beyond to make sure we got exactly what we were looking for, she was always persistent, communicative, professional and polite. Charlotte was not just a letting agent she was someone who showed her human side and wasn't all about... Read Full Review
By : 'Ellie'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : HA2
Terrible from the start of my tenancy. They made mistakes on the contract where it was advertised as the landlord pays the bills but on the contract, it was up to the tenant. Luckily I noticed and got it changed. When it came to renewing my contract it started to get worse. Luckily the landlord... Read Full Review
very bad for tenants. You pay more for less work.

By : 'Zohra'
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : HA1
I was recommended Nikita by my cousin who recently completed on a property that they purchased. They said she is friendly, honest and welcoming and that is exactly what she was! I only went on one viewing with Nikita and purchased the property, but I will definitely return to her for future... Read Full Review
By : 'Alex'
Services : Sales (As a Vendor)
Sold price : £1180000
Would you recommend ? : Yes
Postcode : HA1
We sold our house through Foxtons, Harrow. Shaun Bailey who is the branch manager valued our property and provided guidance on target price. He understands the market and what can be achieved. We also spoke to other agents but their valuations were lower and they didn't seem to have in depth... Read Full Review
Fees are higher but well worth it
Fees are higher but well worth it
By : 'Nina&vlado'
Services : Sales (As a Vendor)
Sold price : £285000
Would you recommend ? : Yes
Postcode : HA1
Fantastic experience working with Sophia Carringon always friendly and pleasant person to deal with and made the whole process very easy. Would recommend highly!" Everyone who needs quick and professional... Read Full Review
By : 'mark'
Services : Sales (As a Vendor)
Sold price : £205000
Would you recommend ? : Yes
Postcode : HA2
Sophia and her team were absolutely excellent. My case was unusual with a lot of difficult factors (I now live in another continent, currently working in a 3rd continent...) and Sophia was so professional and capable she took all the stress out of it. She handled everything very very well and I... Read Full Review
By : 'SP'
Services : Sales (As a Vendor)
Sold price : £370000
Would you recommend ? : Yes
Postcode : HA2
The quality of the service provided was exceptional. I have dealt with many estate agents in the past but none compare to the service I received from the Foxtons Harrow branch. Hex & Sophia are fantastic, very professional, responsive and deliver a 5 star quality... Read Full Review
By : 'Amanda'
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : No
Postcode : HA2
We have had a long list of issues with Foxtons since moving into Bovis House in August, 2015. However, I am most upset about the recent issues we have had and how they have been dealt with including an unnecessary mould invested apartment. There was a massive flood in our living room/kitchen area ... Read Full Review
By : 'Bye'
Services : Sales (As a Vendor)
Sold price : £570000
Would you recommend ? : Yes
Postcode : HA1
Foxtons are expensive to use but they do work very hard for their money! We didn't get the price we (and they) had hoped for, but we still sold it for more than anyone else in the street has ever got. And they put lots of prospective buyers through our door. It was after offers had been accepted,... Read Full Review
They are expensive but see above - they work for their money.
They are expensive but see above - they work for their money.
By : 'Freeman'
Services : Sales (As a Vendor)
Sold price : £280000
Would you recommend ? : Yes
Postcode : HA1
I had contacted Harrow Foxtons Estate agents in July 2015 and less than 3 weeks I had a real offer and sold the property just in 8 weeks and the price is 99.9% close to my asking price. Thank... Read Full Review
My opinion if the VAT was included commission charge will be wonderful for the vendor's.
By : 'Kaushal'
Services : Sales (As a Buyer)
Sold price : £193000
Would you recommend ? : Yes
Postcode : HA0
I had a great experience with Foxton. When I saw first time property, Mr Garn King explained each and everything for property and was very co operative with our every question. Mr Shaun Bailey negotiate the price with seller which we wanted according to our budget so I am very glad for... Read Full Review
By : 'Mr'
Services : Sales (As a Vendor)
Sold price : £635000
Would you recommend ? : Yes
Postcode : HA1
From our first meeting with Foxtons we were very impressed. They were polite, friendly and they listened. They didn't push or oversell themselves, there were no outrageous claims or bad mouthing of other estate agents, they were quietly confident that our house would be sold for close to the asking ... Read Full Review
Whilst Foxtons fees are higher than some other estate agents, in our opinion, they worked incredibly hard and delivered the results others agents weren't able to and achieved a higher price for our property. You get what you pay for and we got a top notch service from Foxtons and were very happy with the results.
Whilst Foxtons fees are higher than some other estate agents, in our opinion, they worked incredibly hard and delivered the results others agents weren't able to and achieved a higher price for our property. You get what you pay for and we got a top notch service from Foxtons and were very happy with the results.
By : 'Neel'
Services : Sales (As a Vendor)
Sold price : £365000
Would you recommend ? : Yes
Postcode : HA1
Awesome confidence in getting the price...which they did on day 1 of listing. At least �,���� more than expected. The sales team is so professional and so efficient that they are always worth giving it a go before any other... Read Full Review
Deserving considering the price they achieved.
Deserving considering the price they achieved.
By : 'Emma'
Services : Sales (As a Vendor)
Sold price : £625000
Would you recommend ? : Yes
Postcode : HA14
We had been trying to sell our property for 5 months with another agent, without success. Within 2 weeks of registering with the team in harrow we had a buyer. They have processed the sale efficiently and professionally throughout. Thank you very... Read Full Review
Initially I felt the fees were high, but foxtons achieved more than our original asking price, and got us a buyer in super quick time.
Initially I felt the fees were high, but foxtons achieved more than our original asking price, and got us a buyer in super quick time.
By : 'zarreen'
Services : Sales (As a Vendor)
Sold price : £599950
Would you recommend ? : Yes
Postcode : HA2
From the word go, Shaun was positive, professional, friendly and helpful. He was quite different to the usual agents and I felt he genuinely wanted to do the best for his client. He kept me fully informed and promptly returned my calls and dealt with any requests I had. He handled things... Read Full Review
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Last updated at 6/30/2017, 8:26:09 AM by allAgents