Purplebricks

Pre sale we were told that Purplebricks sold the most properties in the area. In the event we choose the full package, that meaning we choose purplebricks to conduct the viewings and negotiations then we will get benefit of purplebricks collecting feedback from customers. Something that we think us ... Read Full Review

Absolute cowboys. Advised final offers were to be made by 6pm and all 3 bidders were submitting and increase up until this point (highest £20k over the asking). Advised that the vendor was reviewing the offers and would make a decision by the next morning. 9.40pm that evening we received an ... Read Full Review

No stars, The agent in Bootle liverpool lied to us and said it had been cleaned after viewing via video. Mold and fungus growing in kitchen under sink, Smell of urine through out the house, leaks in kitchen, broken sockets. Food in the oven, mold in the corners of the kitchen and moss ... Read Full Review

Worst people i have ever dealt with. Spent time looking online and arranging viewings which kept getting cancelled without any explanation. I called and was assured it has happened in error, however it continued to happen. I had a called from one of the agents: Mr James Taylor (27th March at 16:13) ... Read Full Review

Do not use these liars. Cowboy agent who lie and take advantage without informing buyers of honest reviews of the homes they are ... Read Full Review

Poor communication throughout, misinformed by purple brinks local expert, fobbed off by customer services, maintenance and general repairs requests conveniently get wiped. Very disappointing experience all ... Read Full Review

They talk a good game, but their true colours show quickly enough. Local property agent Marcus Goode changed the price listing on my property without my consent, then when I made a complaint about him doing so phoned me up to berate me for having done so. Not just unprofessional but bullying and ... Read Full Review

We didn't use Purple Bricks but our seller did and we feel compelled to write a review. Whereas we received exemplary service from our estate agent, PB left a lot to be desired, in particular the case handler Keiron who was rude, arrogant and unprofessional. He ignored our request for ... Read Full Review

Undoubtedly the worst company I have ever come across. I would suggest if you have discrepancies with this company, file a complaint and then file the complaint with the property ombudsman who will should agree a compensation ... Read Full Review

Terrible experience, bad service, poor client management which resulted in waste of time and achieved nothing. I wish I had gone with traditional estate agent. Purple bricks put few pictures on the web and sitting on a chair waiting for its luck to come! They win anyway whether you sell your ... Read Full Review

An absolute shambles! This was my first (and hopefully last) experience attempting to buy a property through purple bricks. 'Area agent' didn't have a clue what she was doing - i wouldn't trust her selling any of my properties that for sure! They called me to tell me my ... Read Full Review

I wrote a review on Trust Pilot of the bad experience I received trying to book a viewing using Purple bricks. They have made me edit my review 5 times now. They will flag anything they can to keep a bad review hidden. Mine was initially flagged as I named the agent who gave me poor service ... Read Full Review

We registered with purple bricks 5 months ago. In which time they have managed to get 5 viewers in a highly desirable neighbourhood a flat which was well presented. In which time 85% of all similar properties had sold above asking price. We had to do our own virtue tours. Our agent was ... Read Full Review

This companies performance personally is poor with their housing management. Found a beautiful house in Andover with a nice garden and enough room for our big family( sp11 6wz, picket twenty, 18 Bridle Close), which I was 100% confident in buying but there where other people interested in it, in ... Read Full Review

They engage in conditional selling by telling the seller you are not a qualified buyer if you refuse their broker. They will also reject any other bids from you to ensure the buyer who uses their services has their offer accepted. Avoid at all costs as they engage in highly dubious activity which ... Read Full Review

Unprofessional, unreliable and disorganised. Do not use Purplebricks! The agents put little to no effort in trying to sell your property once they have your money and when confronted they just lie and get defensive. The app is useless and not helpful. Stay clear of ... Read Full Review

Absolutely dreadful company to deal with rip off listed our house with wrong details price, number of bedrooms, took our boards away after we complained yet still invoiced us for listing our property for 1 month with incorrect everything can't believe our experience with purple ... Read Full Review

Martyn Robson - Stockton on Tees Mistake within property description (incorrect date for open day) resulted in mass confusion and in turn had a terrible adverse effect on my properties introduction to the market. Problem was dealt with terribly, passed from pillar to post to different people to ... Read Full Review

If you're a buyer, steer clear from Purplebricks. Firstly, the sellers arrange their own viewings so on occasion I have shown up for a viewing only to be stood up because the seller forgot or couldn't make it. Worse yet, I went through the process of buying a fixer-upper advertised and ... Read Full Review

Poor service and not very helpful. Paid upfront and continued to chase for payment even after sold! The after sales service never got in touch unless I ... Read Full Review