Purplebricks

Purple Bricks is a ripp of agency. I signed up to them while I was abroad. I called on numerous occasions only to be told that they were waiting for post viewing responses. I returned from abroad moved back into my house where I received confirmation that a viewing had taken place followed with ... Read Full Review

They are the worst agent ever. They are dishonest, don't take care about clients. I am now have problems with my property because of their neglecting. Last year in may The gas inspector came to check the hob and the boiler, and he found problem with the hob and he was about to fix it, we ... Read Full Review

My heart always sighs when I see houses listed by Purple Bricks. Slow Response, difficult to contact, odd valuations, I often just don't bother to try. I used to work in a letting agent and if we had given this sort of response we would be out of business. I have no axe to grind but cheap ... Read Full Review

We were made a series of commitments like, update calls, extra photography, a video journey around the home. None happened. The local representative lied to Purple Bricks about his contact with us. We had to get our money back via the ombudsmen and the house sold via a traditional estate agent. ... Read Full Review

Mixed feelings. I had a 5 star representative selling my house - post sales support is appalling. Painfully slow are responding and rarely get half of the answer to a questions. My advice would be to pay the extra and get a professional ... Read Full Review

Absolutely disgusting and rude people, in particular HARDEV JOHAL AND ZAHID KHAN, couldn't be more useless if they tried. They have no idea what they're doing, never reply, and actually raise their voice too. Extremely unprofessional. Shocking. If you want to be dragged through hell, go ... Read Full Review

I scheduled a valuation and on the day of the visit the agent didn't show up. I messaged both him and the agency, and nobody replied. The next day I received an automated valuation (based on not having seen the flat, nor any pictures, nor the location!) which was £90K lower than ... Read Full Review

They didn't sell my flat. I switched to another agent and sold almost immediately. Hopelessly amateur. Really do get their money for very little little. I'd go with a good local professional agency every ... Read Full Review

Terrible people ,wish I had never set eyes on them .If its a DIY company you want you may as well go with strike. At least you will know from the off that you only get advertising and you do the rest yourself. The difference being it doesn't cost £999.00,strike costs nothing ... Read Full Review

Idiotic people, rubbish service. We liked one of the property they advertised and we made an offer. Initially owner went with someone else. We forgot about property. Property came back into market, we offered higher price. 2 different agents from purple bricks starting chasing us for all ... Read Full Review

In my experience Purple Bricks deserve no stars. We paid for a fully managed service but received no customer ... Read Full Review

Zero stars would be more appropriate. The property expert (couldn't have been further from the truth) Kim Tucker could not have been any less interested in selling my property. The photography skills, or lack of were truly awful. Viewings we're continually cancelled and regular no shows. ... Read Full Review

The worst agents we've dealt with. Turned up for the viewing that we booked. No sign of an agent. Phone their office to see what was going. Was informed the agent may be in the property. Knocked and rang the bell, there was no answer. Knocked and rang the bell again, no answer again, all ... Read Full Review

Most unprofessional company with no confidentiality or people skills. Selling my house with a joint mortgage with my ex husband without my written consent or signature on paperwork. Agent didn't really sell the house just stood there on his phone and told buyers to look around and any ... Read Full Review

Purple Bricks had so little contact with us that we were completely alone. We basically paid them £1500 to put an advert up for our house. Then our agent went on personal leave without us having anyone else to take over the case. The agents screen their calls so you can't get through to them, ... Read Full Review

Booked a viewing on a property and it got moved to another date, finished work early and arrived at the viewing to not only a no show estate agent or no contact ether for 3 days. I had to reach out to the estate agents to track down why we had not heard anything to be advised the property had been ... Read Full Review

Purple Bricks are absolutely fine as estate agents but DO NOT USE THEIR RECOMMENDED CONVEYANCING FIRMS! Our transaction was the easiest ever, freehold sale and purchase. Our Buyer had a mortgage approved and the offer cane through quickly. The Buyer had nothing to sell. Our Seller was ready due to ... Read Full Review

Conditional property auction I won a property utilizing the conventional property auction which ties a buyer and a seller into an agreement based on the terms and conditions of the online property auction. Purple Bricks contacted me to let me know the vendor has decided not to sell after I ... Read Full Review

I was looking for a place to rent and saw a house I liked online which was advertised by Purple Bricks. I then proceeded to their website to book a viewing, but it wasn't confirmed and I got an email from an agent (Rai) suggesting that the house was very popular and I should make a decision ... Read Full Review

Initially dealt with a rude Rai rayhan who claimed that he knew from the beginning people like me were not worth his time trying to let to just because I tried to negotiate the rent. I have never heard of anyone never try and negotiate? We get the property even after this guys shambles of a ... Read Full Review