Purplebricks

I would not recommend purplebricks for LETTINGS. Avoid 'Troy Cartwright' if your application reaches him in the pre-tenancy department. Once the application reach backoffice it is difficult to get hold of them. I kept chasing them for updates but they are literally lairs and kept ... Read Full Review

This company is the worst estate agent I have ever dealt with in my life. From the communication from my so called agent to my viewers knocking on my door ' not being able to book a viewing with them ' purple bricks gave me nothing but stress now I have a £1700 bill for nothing !! No sale ... Read Full Review

Would never use again. Waited 7 months for a property, just for it to fall through. Area expert never got in touch with us. We were left completely alone. The online concept doesn't work - there is no one in the middle driven by commission to see it through, its you left at the mercy ... Read Full Review

Shocking. Absolutely awful experience. Property 'expert' got my hopes up with the price. Then she couldn't even write the description with correct grammar and spellings. And it just kept getting worse and worse as once you sign they lose interest in selling your property. ... Read Full Review

Do not waste your money. Their service is appalling. They take your money 10 months in whether you have sold or not. Absolutely no help from the agent. Always an excuse for not being available. My advice would be to go with a local agent , yes you pay more but they know the market and they want ... Read Full Review

Don't touch with a barge pole. My experience started well but after we got a buyer the support was ... Read Full Review

After initially speaking with a property 'expert', my husband and I had some time to discuss our options, but my husband was receiving texts stating that we needed to get our property on the market as he had people interested already. Little did we know that he was selling himself and ... Read Full Review

Absolute rubbish. Would not recommend to anyone. Did not sell property. Agent was not easily contactable. Did not get sold. ... Read Full Review

Terrible company, uncommunicative and just generally rubbish in all aspects. there is a house to buy and I am a cash buyer, i wanted to see it and they didn't give an early appointment as promised. i feel let down by them. I have just confirmed my appointment to go and they have just told me ... Read Full Review

It seems that your experience using this kind of an agency depends on who your agent actually is. I really liked the agent dealing with me but then she left, and I think due to the way she was treated by her employer. The service I received was then appalling; agent not turning up to viewings, ... Read Full Review

I had an awful experience with PurpleBricks. I've never been treated this badly in business before and have been caused so much stress by this experience. I have a modern 2 bedroom flat in London next to the River Thames. At the beginning, PurpleBricks were receptive and helpful, up to the ... Read Full Review

I would not recommend Purplebricks, we had 3 different people acting for us, 2 left the company 1 of those of her own choice and she even apologised to us for the service we had. The other person who left still had our key and no longer worked for the company and they lied that they had got the ... Read Full Review

If I could give a zero I would. 2 weeks after instructing them the property was still not on the market having to wait for head office to authorise the advertising. In the end I told them where to go and requested a refund of my monies which I stupidly paid up front. 3 weeks later and I am still ... Read Full Review

It was not my choice to use PurpleBricks! By chance, I HAD TO, due to a property listed by them on one of the online platforms. Emailed them, requesting a viewing - no single sound in reply! Tried to call, but they redirect you to register online. Finally, a young agent called me. Abrupt and ... Read Full Review

This is the WORST company I have ever had to deal with. I am buying a house through purple bricks and the seller is using Purple Bricks solicitors...what a HUGE mistake. Everyone has told me how bad they are but I didn't expect anything like this. I was told in three weeks preparation a ... Read Full Review

Booking 2 appointments then not coming. If saying 4pm so has to be 4pm not changing date again. Unproffesional company not use ! Location Greenford agent ... Read Full Review

As a prospective buyer, I found the whole experience of dealing with Purplebricks very messy and unprofessional. In particular I found the online bidding really stressful...some bids were rejected online by the seller, and others I received a call from a Purplebricks agent to say the seller was not ... Read Full Review

If I could give 0 stars I would. Over the year I was a tenant with Purplebricks (Leicester branch) I rarely received any acknowledgment to my emails, unless it was to ask for money. I went through 3 different property managers and was never told when they changed. I had to jump though hoops ... Read Full Review

???? DO NOT USE ???? Absolutely awful company, charge you to do nothing. I had to take my own pictures in the end as the lady who came tried to advertise pictures that was horrid. I have complained numerous times and now have had to go the financial ombudsman to help. We was lied to by the ... Read Full Review

Got caught out with the classic Purplebricks over-valuing of my property. The agent swore he had just sold a house locally for £425k and that mine was much better and therefore we should market at £450k. Hardly any interest or viewings, but once you have signed on with Purplebricks they have no ... Read Full Review