The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 10 Reviews
0% Recommended
0% letting valuation accuracy
57% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 57.00% | £485 | £525 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 10 | 0 | 0 | 0 | 0 | 0 | 0 |
Premier Let
72 North Street, St Andrews, Fife
KY16 9AH
01334 474347

By : 'Michelle'
Branch : St Andrews, 72 North Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : KY16
No matter how desperate you are a property in St Andrews, DO NOT RENT WITH PREMIERLET. Carole is handsdown the worst business owner I have ever encountered. She will lie, gaslight, shout, patronise, and treat you with utter contempt all having zero selfawareness about how out of line she is. I ... Read Full Review

By : 'The'
Branch : St Andrews, 72 North Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : KY16
Extremely rude and unprofessional, Carole is a nasty piece of work and I have never known anybody to be so toxic and unapproachable in my life. Landlords should also avoid, she does not lodge deposits or ensure properties are HMO compliant at ... Read Full Review

By : 'Sophie'
Branch : St Andrews, 72 North Street
Services : Letting (As a Tenant)
Rent PCM : £485
Would you recommend ? : No
Postcode : KY16
Genuinely terrible experience - we moved out in the middle of the pandemic and they didn't do the inventory until a month after we'd left and then tried to charge us extortionately for the cleaning fee - they estimated £145-195 and when we outsourced a cleaner, it ended up being £50. ... Read Full Review

By : 'Unpleasant'
Branch : St Andrews, 72 North Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : KY16
Dealing with the agent was an unpleasant experience for us. I was unhappy with the way Ms. Carole treaed ... Read Full Review


By : 'Unhappy'
Branch : St Andrews, 72 North Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : KY16
Currently trying to get our deposit back, they're taking off a large sum of money unnecessarily and, what seems to us, unfairly. Went in to talk about it, or at least try to understand, and were met with rudeness, sarcasm and contradictory remarks. Seemed like a lot of the 'costs' ... Read Full Review
expensive

By : 'Unhappy'
Branch : St Andrews, 72 North Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : KY16
Very abrasive and unpleasant experience dealing with Premierlet. In St Andrews you often do not have much of a choice given limited letting opportunities and high rental costs for the local area. This is not made easier when the letting agents are either immensely unhelpful or to the point of being ... Read Full Review
Unknown - probably lower than most to allow for service.
By : 'H'
Branch : Bishopbriggs, 124B Kirkintilloch Road
Services : Letting (As a Tenant)
Rent PCM : £525
Would you recommend ? : No
Postcode : G64
Central Heating was installed in January, Between the contractors and Premier Let they forgot to get gas installed to the property at the same time! The contractor swears blind that his job was to install the radiators etc and not to arrange for gas to be piped into the house, I believed him. They ... Read Full Review
reduced the rent
By : 'bouba1341'
Branch : St Andrews ,72 North Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN10
Premier Let don t care about the tenant just landlord landlord ... they need your money and your signature after that they ignore you.. in the end the charge you a lot for the ... Read Full Review


By : 'Pleasedtohavemovedout'
Branch : Bishopbriggs, 124B Kirkintilloch Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Overall experience was incredibly poor ranging from rude and obtrusive service to poor communication and dishonest behaviour. Examples are given below. When organising somebody from the company to tidy the garden, several phone calls and going round in circles ensued. Eventually it was done , but ... Read Full Review
Been more professional, polite and much more fair. Made more effort to give deposit back in reasonable time. Made sure landlord was registered as is legally required. Less intrusive re 3 month inspection.
By : 'unhappycustomer'
Branch : Bishopbriggs, 124B Kirkintilloch Road
Services : Letting (As a Tenant)
Would you recommend ? : No
I found the proprietor and some staff members of this company to be lacking not care or regard for thier customers. As a tennant renting from this particular agent, I was treated, with no respect and was subjected to very poor standards of living i.e boiler, flooding and lighting issues with a ... Read Full Review
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