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Premier Let

1/5, 10 Reviews
0% Recommended

0% letting valuation accuracy

57% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%57.00%£485£525
Review Statistics
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Address

Premier Let
72 North StreetSt Andrews, Fife
KY16 9AH
01334 474347

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Premier Let Branches (View All 2)
How is this company still in ...

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1 Star Review
UserName

By : 'Michelle'
Branch : St Andrews, 72 North Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : KY16

30 May 2025
People found this helpful0

No matter how desperate you are a property in St Andrews, DO NOT RENT WITH PREMIERLET. Carole is handsdown the worst business owner I have ever encountered. She will lie, gaslight, shout, patronise, and treat you with utter contempt all having zero selfawareness about how out of line she is. I ... Read Full Review

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Avoid at all ...

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1 Star Review
UserName

By : 'The'
Branch : St Andrews, 72 North Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : KY16

6 Dec 2022
People found this helpful2

Extremely rude and unprofessional, Carole is a nasty piece of work and I have never known anybody to be so toxic and unapproachable in my life. Landlords should also avoid, she does not lodge deposits or ensure properties are HMO compliant at ... Read Full Review

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Genuinely terrible ...

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1 Star Review
UserName

By : 'Sophie'
Branch : St Andrews, 72 North Street
Services : Letting (As a Tenant)
Rent PCM : £485
Would you recommend ? : No
Postcode : KY16

26 May 2020
People found this helpful0

Genuinely terrible experience - we moved out in the middle of the pandemic and they didn't do the inventory until a month after we'd left and then tried to charge us extortionately for the cleaning fee - they estimated £145-195 and when we outsourced a cleaner, it ended up being £50. ... Read Full Review

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Unhappy ...

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1 Star Review
UserName

By : 'Unpleasant'
Branch : St Andrews, 72 North Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : KY16

8 May 2018
People found this helpful5

Dealing with the agent was an unpleasant experience for us. I was unhappy with the way Ms. Carole treaed ... Read Full Review

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Currently trying to get our ...

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1 Star Review
UserName

UserName

By : 'Unhappy'
Branch : St Andrews, 72 North Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : KY16

23 Nov 2017
People found this helpful6

Currently trying to get our deposit back, they're taking off a large sum of money unnecessarily and, what seems to us, unfairly. Went in to talk about it, or at least try to understand, and were met with rudeness, sarcasm and contradictory remarks. Seemed like a lot of the 'costs' ... Read Full Review


Comments on Agent Fees

expensive

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Very abrasive and unpleasant ...

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1 Star Review
UserName

By : 'Unhappy'
Branch : St Andrews, 72 North Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : KY16

24 Aug 2017
People found this helpful4

Very abrasive and unpleasant experience dealing with Premierlet. In St Andrews you often do not have much of a choice given limited letting opportunities and high rental costs for the local area. This is not made easier when the letting agents are either immensely unhelpful or to the point of being ... Read Full Review


Comments on Agent Fees

Unknown - probably lower than most to allow for service.

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Central Heating was installed ...

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1 Star Review

By : 'H'
Branch : Bishopbriggs, 124B Kirkintilloch Road
Services : Letting (As a Tenant)
Rent PCM : £525
Would you recommend ? : No
Postcode : G64

21 May 2015
People found this helpful9

Central Heating was installed in January, Between the contractors and Premier Let they forgot to get gas installed to the property at the same time! The contractor swears blind that his job was to install the radiators etc and not to arrange for gas to be piped into the house, I believed him. They ... Read Full Review


What agent could do to change your mind?

reduced the rent

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Premier Let don t care about ...

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1 Star Review

By : 'bouba1341'
Branch : St Andrews ,72 North Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN10

8 May 2013
People found this helpful6

Premier Let don t care about the tenant just landlord landlord ... they need your money and your signature after that they ignore you.. in the end the charge you a lot for the ... Read Full Review

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Overall experience was ...

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1 Star Review
UserName

UserName

By : 'Pleasedtohavemovedout'
Branch : Bishopbriggs, 124B Kirkintilloch Road
Services : Letting (As a Tenant)
Would you recommend ? : No

26 Nov 2012
People found this helpful10

Overall experience was incredibly poor ranging from rude and obtrusive service to poor communication and dishonest behaviour. Examples are given below. When organising somebody from the company to tidy the garden, several phone calls and going round in circles ensued. Eventually it was done , but ... Read Full Review


What agent could do to change your mind?

Been more professional, polite and much more fair. Made more effort to give deposit back in reasonable time. Made sure landlord was registered as is legally required. Less intrusive re 3 month inspection.

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I found the proprietor and ...

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1 Star Review

By : 'unhappycustomer'
Branch : Bishopbriggs, 124B Kirkintilloch Road
Services : Letting (As a Tenant)
Would you recommend ? : No

31 Jul 2012
People found this helpful5

I found the proprietor and some staff members of this company to be lacking not care or regard for thier customers. As a tennant renting from this particular agent, I was treated, with no respect and was subjected to very poor standards of living i.e boiler, flooding and lighting issues with a ... Read Full Review

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1 - 10 of 10 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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