Philip James Partnership

Phillip James has no regard for their tenants and will do nothing to help tenants who need serious issues to be sorted. They will let tenants live in houses rife with Damp, Mould, and took so long that some tenants were forced to live in these conditions all the way through the lockdown. ... Read Full Review

Philip James leave tenants in properties in desperate need of repairs. In the middle of a pandemic which specifically effects people with respiratory issues, it a disgrace this agency leaves tenants in mouldy properties. They repeatedly ignore their tenants requests for help, showing blatant ... Read Full Review

Don't recommend this agency. They left their tenants with mushrooms and mould in the property, even after being told about it. This was all during a lockdown! Completely unacceptable. Had a detrimental effect on tenants' health and safety. Repairs still haven't been ... Read Full Review

Absolutely awful!! PJP have zero regard for tenants, forcing them to live in dangerous spaces with mould growth, mushrooms, broken things that they refuse to fix! They ignore tenant emails/calls reporting issues and asking for help, and don’t even respond to other enquires! The ... Read Full Review

Had a really terrible time with Philip James. Their staff are rude and incompetent. Major repairs took them months to sort, leaving me and my family to live in squalid conditions. ... Read Full Review

Go nowhere near this company Forcing tenants to live in unsafe conditions. Despite the fact that they have hazardous mould growing in their flat in the middle of a pandemic that specifically effects people with respiratory issues, Philip James has repeatedly ignored their tenants requests for ... Read Full Review

I can begin by saying how disappointed I am with PJ and tell everyone to avoid this agency. They are very unprofessional and do not care about their tenants wellbeing. We contacted them 13 months ago with regards to several issues (amongst which a very bad mould build up) and to this day they have ... Read Full Review

DO NOT USE THIS AGENCY - They forced their tenants into living in an unsafe flat with disgusting amounts of mould/damp/mushrooms in several areas of the property. Refusing to carry out essential repairs which ultimately impact the health of their tenants amidst a global pandemic. Have continually ... Read Full Review

Please do yourself the biggest favour and avoid Philip James at all costs. My problems with them started on the day of the viewing when I noticed a lot of irregularities in the apartment (broken bed, missing blinds, broken entry door lock), but I got promised they will be fixed before the move in ... Read Full Review

The way they treat their tenants is disgusting! Mold and mushrooms have been allowed to collect for ages now and repeated requests for help have been ignored. Couldn’t recommend any ... Read Full Review

PJP have left my friends a year needing desperate repairs. This virus is particularly bad for people with lung problems, and yet PJP have been unwilling to do anything about the serious mould problems in their flat! They have repeatedly been ignored, and the result is a negative impact on their ... Read Full Review

Rude and negligent staff. No one is ever accountable. Shocking treatment of tenants putting their safety and wellbeing at risk. 13 months and still no resolution causing mushrooms to grow, mould everywhere and unsafe external doors. Happy to take rent money not that happy to provide safe living ... Read Full Review

I would not recommend renting with Phillip James. Complete disregard for their tenants. Will ignore emails asking for repairs and happy to leave property in a completely disgraceful condition, mould everywhere. Simply there to make a profit and collect rent but impossible to contact them when help ... Read Full Review

Shocked to hear how Philip James left tenants in a damp, moldy flat for over a year forcing them to spend lockdown in these conditions. Philip James are completely unprofessional and do not care about their tenants. Do not rent through Philip ... Read Full Review

Extremely upset at how Phillip James have mistreated their tenants. Failing to carry out essential maintenance, making tenants share their flat with hazardous mould (in a pandemic that affects those with respiratory issues no less) and zero compensation. It's irresponsible and unacceptable. ... Read Full Review

Philip James has forced tenants to live in mouldy and unsafe conditions during a pandemic - they have already been ignoring reports of unsafe conditions for a year, despite knowing that tenants are dealing with health issues. Philip James does not care about tenants and puts them in unsafe ... Read Full Review

Awful. If you want your deposit back this is not the agency for you!!! 4 months after moving out and still no sign of our deposit despite following up over 10 ... Read Full Review

We would like to thank Lisa Aspinall so much for helping us with the whole process of buying our first home from start to end. Lisa kept us updated with every small step and assisted us promptly with any queries or requested we had. Highly ... Read Full Review

Tony and the team at Philip James did an excellent job in selling my property. I can't fault anything that they did, communication was great throughout the sale and they gave me great confidence in their ability. They were able to sell the property on the first set of viewings at a price ... Read Full Review

I wrote a negative review last year and was asked by PJ to remove it as they were dealing with the issue. The same issue is STILL not resolved and they have had £1,000 of my money for the whole of that time. They assure me it is going to be resolved at the end September......why would I not believe ... Read Full Review