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PG Estates
4.6/5, 108 Reviews
91% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
75% sales fee satisfaction
75% letting fee satisfaction
We are a lettings and management only business focusing on the Islington, City and east London markets. We have been in business since 1986 and have an established track record of providing high quality service to both our landlords and tenants alike. We are registered with the DPS and mydeposit schemes and are al
so ARLA accredited.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 75% | £442,000 | £442,000 |
| Lettings | 100% | 75% | £690 | £2,300 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 66 | 0 | 24 | 12 | 1 | 0 | 1 | 0 | 4 | 0 |
Address
PG Estates
66 Brick Lane, London, Greater London
E1 6RL
020 7375 1515
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:30 - 18:30
- 09:30 - 18:30
- 09:30 - 18:30
- 09:30 - 18:30
- 09:30 - 18:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
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PG Estates Branches (View All 2)
Fantastic experience with ...
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5 Star Review
By : 'Al-Kharat'
Branch : Islington, 350 Upper Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N7
27 Jun 2022
People found this helpful0
I have just completed my post-graduate studies and decided on making the move down to London for work. Obviously, being a young graduate, managing to get a half decent place in London, especially when considering the existing demand has proven to be a difficult task. This is considering the fact ... Read Full Review
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I have been using PG Estates ...
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5 Star Review
By : 'Sian'
Branch : Islington, 350 Upper Street
Services : Letting (As a Owner)
Rent PCM : £700000
Would you recommend ? : Yes
Postcode : EC1V
24 Jun 2022
People found this helpful0
I have been using PG Estates for a number of years and I have always found them extremely professional. They provide excellent support and advice and definitely have their finger on the pulse of the property market. In particular, Sally Makepeace-Taylor is a pleasure to deal with - nothing is too ... Read Full Review
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AVOID AVOID AVOID!!!PG ...
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1 Star Review
By : 'Ela'
Branch : Islington, 350 Upper Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E2
10 Oct 2021
People found this helpful0
AVOID AVOID AVOID!!! PG Estates is the worst agency I ever experienced in London, and I have been renting here since 2008. I flagged the issue with the balcony doors the second day I moved in, and the issue is still not fixed even though the whoe month passed. They also did not provide the right ... Read Full Review
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Honest atrocious. They have ...
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1 Star Review
By : 'Simone'
Branch : Islington, 350 Upper Street
Services : Letting (As a Tenant)
Rent PCM : £1350
Would you recommend ? : No
Postcode : N6
23 Apr 2021
People found this helpful0
Honest atrocious. They have the worst property management I’ve ever experienced in my life. The handy man tries but the manager that you need to go through first is rude and redundant. They also sold us a rental property as working professionals and then hired out the flat below to a ... Read Full Review
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PG Estates dealt with our ...
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1 Star Review
By : 'Sophie'
Branch : Islington, 350 Upper Street
Services : Letting (As a Tenant)
Rent PCM : £1560
Would you recommend ? : No
Postcode : N1
12 Oct 2020
People found this helpful0
PG Estates dealt with our tenancy poorly from start to finish. They one of the most incompetent lettings companies I've had. You have to contact them at least three times to get a reply, and then chase daily for your issue to be resolved. Our offer had been accepted from the landlord and they ... Read Full Review
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I've seen many positive ...
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1 Star Review
By : 'Lucy'
Branch : Islington, 350 Upper Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : N1
1 Oct 2020
People found this helpful0
I've seen many positive reviews of PG Estates and I'm shocked to say the least. When we first started with them, and throughout the two years we were with them, they had 2 stars on Google and now that seems to have jumped to 4... Yet my partner and I didn't receive such bad ... Read Full Review
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I'm extremely surprised ...
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1 Star Review
By : 'Lauren'
Branch : Islington, 350 Upper Street
Services : Letting (As a Tenant)
Rent PCM : £2200
Would you recommend ? : No
Postcode : N1
13 Jan 2020
People found this helpful0
I'm extremely surprised to see so many positive reviews of PG Estates. I have been renting from them for quite some time and have had an extremely negative experience, from property management to simply getting a call back or a reply to an email. They totally disregard tenants' needs, ... Read Full Review
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For 13 years, PG estates let, ...
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5 Star Review
By : 'Anna'
Branch : Islington, 350 Upper Street
Services : Sales (As a Vendor)
Sold price : £550
Would you recommend ? : Yes
Postcode : EC1R
6 Jan 2020
People found this helpful0
For 13 years, PG estates let, managed, project-managed a refurbishment of my property, and recently acted as agent in the successful sale of the flat. During that time, and across all services, the entire team were consistently professional, efficient, friendly and ... Read Full Review
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PG Estates have been my agent ...
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5 Star Review
By : 'gill'
Branch : Islington, 350 Upper Street
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : N1
11 Sept 2019
People found this helpful0
PG Estates have been my agent for letting my flat for the last 20 years and in all that time I have found them faultless. I could not have better agents. Every matter no matter how large or small is dealt with super efficiently. All the staff every department is totally on the ball. They keep ... Read Full Review
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Thank you very much for all ...
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5 Star Review
By : 'Seereene'
Branch : Spitalfields, 66 Brick Lane
Services : Letting (As a Owner)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : IG2
10 Sept 2019
People found this helpful0
Thank you very much for all your help in settling my rent. Nancy handled this very well and quickly for me. Will use ... Read Full Review
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PG estates is a serious and ...
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5 Star Review
By : 'Beatrice'
Branch : Islington, 350 Upper Street
Services : Letting (As a Tenant)
Rent PCM : £2300
Would you recommend ? : Yes
Postcode : N1
8 Sept 2019
People found this helpful0
PG estates is a serious and trustworthy agency. The team of Upper Street Angel is very nice and helpful. Never had a single problem with them. I would recommend it for renting in central ... Read Full Review
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Thank you to PG and Cgontay ...
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5 Star Review
By : 'Laurynas'
Branch : Islington, 350 Upper Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N1
5 Sept 2019
People found this helpful0
Thank you to PG and Chontay for continued support and assistance and to the end and even after we left Chontay was informative and ... Read Full Review
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PG Estates are managing our ...
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5 Star Review
By : 'Roland'
Branch : Islington, 350 Upper Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NW3
4 Sept 2019
People found this helpful0
PG Estates are managing our apartment for more than 15 years. We get thoughtful reports, immediate action, when needed and good advice. Roland ... Read Full Review
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I'm very happy with ...
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5 Star Review
By : 'Nina'
Branch : Spitalfields, 66 Brick Lane
Services : Letting (As a Owner)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : IG1
30 Aug 2019
People found this helpful0
I'm very happy with this company they are very professional and have been managing my properties for 9 months. N. ... Read Full Review
Comments (0)Was this helpful?:
Pg/Shontay was helpful for ...
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5 Star Review
By : 'Amber'
Branch : Islington, 350 Upper Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E1
27 Aug 2019
People found this helpful0
Pg/Shontay was helpful for my whole tenancy and so efficient at returning my deposit to me and my flat mates. Would ... Read Full Review
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Good personal approach to ...
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4 Star Review
By : 'Wayne'
Branch : Islington, 350 Upper Street
Services : Letting (As a Owner)
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : N1
23 Aug 2019
People found this helpful0
Good personal approach to renting and managing a property. Been with them for over 5 years and have always been happy with their approach, professionalism and ... Read Full Review
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A very good, friendly, ...
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5 Star Review
By : 'Peter'
Branch : Spitalfields, 66 Brick Lane
Services : Letting (As a Owner)
Rent PCM : £1295
Would you recommend ? : Yes
Postcode : E1
20 Aug 2019
People found this helpful0
A very good, friendly, reliable, professional letting Agency. They take care of your property and you don`t really need to think about it! I would absolutely recommend ... Read Full Review
Comments (0)Was this helpful?:
Awful experience with PG ...
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1 Star Review
By : 'Charlotte'
Branch : Islington, 350 Upper Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : N1
16 Aug 2019
People found this helpful0
Awful experience with PG Estates. Completely inefficient and rude, never taking calls or responding to emails. Lack of attention to detail and made the process of moving out a complete nightmare Very poor experience with PG as a result- I would never recommend anyone to use this estate agent as ... Read Full Review
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Excellent agency. Very ...
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5 Star Review
By : 'Bill'
Branch : Islington, 350 Upper Street
Services : Letting (As a Owner)
Rent PCM : £16000
Would you recommend ? : Yes
Postcode : E8
15 Aug 2019
People found this helpful0
Excellent agency. Very efficient, especially the accounts side. The advertising of the property and the selection of tenants runs ... Read Full Review
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Worst. Estate Agents. Ever. ...
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1 Star Review
By : 'C'
Branch : Islington, 350 Upper Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : N1
18 Jul 2019
People found this helpful1
Worst. Estate Agents. Ever. If you are a tenant, do whatever you can to avoid this estate agents. They do not follow legal procedure regarding deposits and prescribed information was sent outside of the legal deadline, they have terrible customer service, and will do everything they can to squeeze ... Read Full Review
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1 - 20 of 108 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints Handling Policy Our complaints policy We are committed to providing a high-quality lettings service. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please contact us with the details. We have nine weeks to consider your complaint. If we have not resolved it within this time you may complain to the Property Ombudsman. What will happen next? 1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure. 2. We will then investigate your complaint. This will normally involve passing your complaint to the office manager, who will review your complaint and speak to any relevant member of staff who has dealt with you. She will do this within 15 days of sending you the acknowledgement letter and will send you a detailed written reply to your complaint, including her suggestions for resolving the matter. 3. At this stage, if you are still not satisfied, you should contact us again and we will arrange for Ed Gormley (the director of the company) to review the decision. 4. We will write to you within 15 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons. 5. If you are still not satisfied, you can then contact the: The Property Ombudsman Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP about your complaint. Normally, you will need to bring a complaint to the Property Ombudsman (www.tpos.co.uk.) within six months of receiving a final written response from us about your complaint (or you becoming aware of it). For further information, you should contact the Property Ombudsman on 01722 333 306 or at admin@tpos.co.uk
Last updated at 3/15/2014, 9:07:29 AM by allAgents
