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The UK's Largest Customer Review Website for the Property Industry

3/5, 2 Reviews
50% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 50% | £328,000 | £328,000 |
| Lettings | 0% | 50% | £0 | £0 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
Paul O'Shea
Airport House, Purley Way, Croydon, Greater London
CR0 0XZ
020 8681 7000




By : 'Landlady'
Branch : Paul O'Shea Homes, Airport House, Purley Way
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : ME7
Not impressed Not being happy with their service. I had no choice but to terminate contracts with them. I was charged £ 821.72 Please read my attached ... Read Full Review
By : Grace Cridland
26 Jan 2022Hi Luisa, Thank you for taking the time to leave a review and once again we're sorry you were not happy with our services, however we have to disagree with many of the comments you have made on...


By : 'CRodin'
Branch : Paul O'Shea Homes, Airport House, Purley Way
Services : Sales( As a Vendor )
Sold price : £328000
Would you recommend ? : Yes
Postcode : CRO
Paul and his team went the extra mile and consistently went above and beyond for us. The additional care and advice given surpassed our expectations. I would highly ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman. What will happen next? We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure. We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter. If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff. We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter. If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review: The Property Ombudsman Ltd Milford House 43-45 Milford Street Salisbury Wiltshire SP1 2BP 01722 333 306 www.tpos.co.uk admin@tpos.co.uk Please note the following: You will need to submit your complaint to The Property Ombudsman within twelve months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 11/30/2, 12:00:00 AM by allAgents