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Optimum Lettings & Property Management

4.2/5, 16 Reviews
75% Recommended

88% letting valuation accuracy

93% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting88%93.00%£525£2,150
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
7143001000
Areas covered
  • PE1
  • PE2
  • PE3
  • PE4
  • PE5
  • PE6
  • PE7
Address

Optimum Lettings & Property Management
44 CowgatePeterborough, Cambridgeshire
PE1 1NA
01733 45913

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Property Found

No Property Found
loved living in the ...

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5 Star Review

By : 'Alex'
Branch : Peterborough, 44 Cowgate
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PE8

4 Mar 2021
People found this helpful0

loved living in the flat, only ever one issue and this was dealt with promptly and efficiently. Always good communication between tenant and ... Read Full Review

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DONT USE GHIS ...

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1 Star Review

By : 'Snake'
Branch : Peterborough, 44 Cowgate
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : No
Postcode : PE7

13 Jan 2020
People found this helpful3

BEEN IN THE PROPERTY INDUSTRY FOR OVER 20 YEARS AND MUST SAY THIS IS THE WORST AGENT IVE EVER KNOWN IN MY OPINION !! SO DONT USE THIS AGENT AS THEY DONT DO THEIR JOB , BUT QUICK TO BLAME AND LIE ABOUT TENANTS AND THEN CAME ROUND AND MAKE MY DISABLED WIFE CRY AND EXTREMELY STRESSED OUT AND ILL WITH ... Read Full Review

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I can not talk highly enough ...

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5 Star Review
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UserName

By : 'Stephen'
Branch : Peterborough, 44 Cowgate
Services : Sales( As a Buyer )
Sold price : £825
Would you recommend ? : Yes
Postcode : PE2

5 Jan 2020
People found this helpful0

I can not talk highly enough about this Lettings agency and all their staff members. We started dealing with them back in 2014 and after two spells of renting a superb two bedroomed flat in central Peterborough they helped us purchase the property from the landlord. During the rental periods off ... Read Full Review

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I have used Optimum for a ...

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5 Star Review
UserName

By : 'Philip'
Branch : Peterborough, 44 Cowgate
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : PE3

23 Jul 2019
People found this helpful0

I have used Optimum for a number of years and are a great pleasure to deal with. Kristian and his team have always provided a good value and efficient service in finding us great tenants extremely quickly ensuring we always have a rapid turnaround and minimal void period on the letting of our ... Read Full Review

Comments (0)Was this helpful?:
Professional ...

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4 Star Review
UserName

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By : 'Joe'
Branch : Peterborough, 44 Cowgate
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : PE78

17 May 2019
People found this helpful0

My wife and I had an outstanding support from the Optimum Lettings& Property Mgmt team led by Terri Francis. Communication and their professionalism was evident through the 3-year tenancy we had with their office. Took immediate action for any issues we had. Also, the Landlord was ... Read Full Review


Comments on Agent Fees

There are fees assessed but it was not an issue for us.

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Amazing start to end ...

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5 Star Review
UserName

By : 'Tom'
Branch : Peterborough, 44 Cowgate
Services : Letting( As a Tenant )
Rent PCM : £730
Would you recommend ? : Yes
Postcode : PE6

12 Feb 2019
People found this helpful0

Amazing customer service, really quick turn around. 100% recommend. My main contact was Terri who could not do enough for us. Fantastic agent I cannot recommend them ... Read Full Review


Comments on Agent Fees

Very good, completely transparent throughout the process.

Comments (0)Was this helpful?:
Everything you want in a ...

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5 Star Review
UserName

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By : 'Julie'
Branch : Peterborough, 44 Cowgate
Services : Letting( As a Owner )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : PE3

11 Feb 2019
People found this helpful0

Stop right now looking for a property manager. Just use Optimum. I live overseas and had used a different (national) company who did a terrible job. Fortunately Optimum was recommended to me, and I have been delighted with the service. Very responsive; they take the initiative to make ... Read Full Review


Comments on Agent Fees

Value for money.

Comments (0)Was this helpful?:
Great ...

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5 Star Review
UserName

By : 'David'
Branch : Peterborough, 44 Cowgate
Services : Letting( As a Tenant )
Rent PCM : £2150
Would you recommend ? : Yes
Postcode : PE36

27 Nov 2018
People found this helpful0

Great service from Terri . Attention to detail was always spot on and always calls or emails you back quickly which is rare these days .I would certainly recommend this company and in particular Terri Francis ... Read Full Review


Comments on Agent Fees

Fees were reasonable and what you would expect.

Comments (0)Was this helpful?:
Professional and ...

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5 Star Review

By : 'Miss'
Branch : Peterborough, 44 Cowgate
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PE6

22 Nov 2018
People found this helpful0

Optimum were extremely professional and friendly. Even though the marketplace was difficult at the time, they managed to find me excellent tenants. Very happy with their service and I'd highly recommend ... Read Full Review


Comments on Agent Fees

Good

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Organised. Responsive. ...

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5 Star Review
UserName

UserName

By : 'Justin'
Branch : Peterborough, 44 Cowgate
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PE6

19 Sept 2018
People found this helpful1

Have been with Optimum for several years. They have always been concise and thorough and have never let me down. The team are a credit to the Business and provide me with the speedy and accuracy that is needed for my rental properties. Would highly recommend ... Read Full Review


Comments on Agent Fees

Fees are spot on and best value by far I have found.

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Great service Very detailed ...

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5 Star Review
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UserName

By : 'Chrisjoy'
Branch : Peterborough, 44 Cowgate
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PE7

31 Jan 2018
People found this helpful2

Great service Very detailed Tenancy Agreement and thorough Inventory Great service for just what work they have to do for letting a ... Read Full Review


Comments on Agent Fees

Fair fees for the work that goes into preparing a property for letting

Comments (1)Was this helpful?:

By : Mr J Andrews & Mrs A Andrews

24 Feb 2018

We have been with Optimuim Lettings since Sept 2014 and they have been a great team looking after our property. The last 7/8 months have been tough as we decided to sell our only property as we no...


I have recently got the keys ...

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5 Star Review
UserName

By : 'Tracey'
Branch : Peterborough, 44 Cowgate
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : PE7

19 Jan 2018
People found this helpful1

I have recently got the keys to my first rental property that I obtained through Optimum Lettings, I found they have been helpful, supportive and friendly from start to finish -Thank you ... Read Full Review


Comments on Agent Fees

Agents fees very reasonable

Comments (0)Was this helpful?:
I have rented out my property ...

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5 Star Review
UserName

UserName

By : 'Edward'
Branch : Peterborough, 44 Cowgate
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PE3

17 Jun 2017
People found this helpful1

I have rented out my property for the past 2 years and the customer service I have received from Kristian, Terri and the team has been fantastic. It was my first time as a landlord and they have made the experience painless, easy and stress free. I am now undertaking a private let and Terri has ... Read Full Review


Comments on Agent Fees

Competitive

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I have been a landlord for ...

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5 Star Review
UserName

UserName

By : 'Amanda'
Branch : Peterborough, 44 Cowgate
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PE6

26 Apr 2017
People found this helpful1

I have been a landlord for nearly a year now and my second set of tenants have just recently moved in to my property. Having initially felt unsure about the process a year ago, I am now very happy to say I'm extremely impressed with the efficiency and attentiveness of Kristian and his team. They ... Read Full Review


Comments on Agent Fees

The agent's fees are on par with most other reputable agencies.

Comments (0)Was this helpful?:
She very rude to costumer, ...

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1 Star Review
UserName

By : 'AHMED'
Branch : Peterborough, 44 Cowgate
Services : Letting( As a Tenant )
Sold price : £725
Rent PCM : £725
Would you recommend ? : No
Postcode : UB6

4 Oct 2016
People found this helpful1

She very rude to costumer, making feel like you r idiot, asking same question 5 time, but problem is the costumer service couse they dont show the house probably and then saying if i gonna need to send persont to show you, you gonna need to pay looks like they dont care nothing just them ... Read Full Review


Comments on Agent Fees

Bad very bad, i dont want to ask her nothing more.

Comments (0)Was this helpful?:
Bad Customer services. ...

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1 Star Review
UserName

UserName

By : 'Dr'
Branch : Peterborough, 44 Cowgate
Services : Letting( As a Owner )
Rent PCM : £525
Would you recommend ? : No
Postcode : PE3

10 Sept 2014
People found this helpful2

Bad Customer services. Peterborough branch overtook by a young rude boy who refused to honour committments by previous management. Would charge me for cleaning property before and after property cleaning. High management fee and would charge extra for arranging occassional job (which I was paying ... Read Full Review

Comments (1)Was this helpful?:

By : Optimum Lettings

11 Sept 2014

The inaccuracy of Dr Butt's statement is staggering. To answer his points in order: 1. We never charge any extra for arranging maintenance. In fact it is part of our company ethos to never charge...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10/19/2022, 9:23:39 AM by allAgents

Awards won by Optimum Lettings & Property Management

Regional Awards Won by Optimum Lettings & Property Management

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