The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2/5, 52 Reviews
22% Recommended
50% letting valuation accuracy
57% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 50% | 57.00% | £360 | £1,900 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 11 | 15 | 0 | 14 | 0 | 0 | 0 | 1 | 0 | 11 |
OpenRent
39 Great Windmill Street, London, Greater London
W1D 7LX
020 3322 2733

By : 'A.'
Branch : London, 39 Great Windmill Street
Services : Letting( As a Owner )
Would you recommend ? : No
We’ve used OpenRent referencing only many years and have always been happy with that part of the service. However, OpenRent has been sharing our tenants’ personal details with Just Move In without consent quite some time, even though in our HMOs the landlord pays all utility bills and this ... Read Full Review
By : 'Annoyed'
Branch : London, 39 Great Windmill Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Open Rent do not support tenants, do not have an easy way to feedback on rogue landlords (as Uber do drivers) and by not having any sanctions landlords they allow all the behaviours outlawed by estate agents years ago to . Awful experience. Dodgy landlord who took a deposit, didn't acknowledge ... Read Full Review
By : 'LIZ'
Branch : London, 39 Great Windmill Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TW7
Fraud agents renting property without the consent of the rightful owners registered at HM land registry. They the law and when you ask them to stop they ask under what law which we cant breach as they opened a company and the law has to be told by customer. If you email they waste your time ... Read Full Review
Fraud agents renting property without the consent of the rightful owners registered at HM land registry. They break the law and when you ask them to stop they ask under what law which we cant breach as if they opened a company and the law has to be told by customer. If you email they waste your time sending at least 10 emails without reading. So unprofessional. Beyond poor services. Honest experience should anyone want evidence. BE WARNED, the good reviews are dubious.
By : 'Thelma'
Branch : London, 39 Great Windmill Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW2
Scammers. I was contacted by a person named Adam. He sent me address for viewing today. It's 45 chatsworth road. I went there with a cab. There's number 44 and 46 but NO 45!!!! The appointment time was 12pm nobody came to meet me. Then when I left the area after 20 minutes I received ... Read Full Review

By : 'Paul'
Branch : London, 39 Great Windmill Street
Services : Letting( As a Owner )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : LS14
Superb! They offer a range of services and you just pick and choose the bits you want. I had issues with my previous bricks and mortar estate agents as they were basically just in the middle with no added value. If someone breaks they told me and offered a professional to fix it at 5x the cost. ... Read Full Review
By : 'Josh'
Branch : London, 39 Great Windmill Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : YO8
Writing as a landlord. Not sure what to make of this originally as a few bad reviews, However I cant fault it. Took 3 hours to rent out my property, was easy and simple to do. Organised a GAs Tech (I did cancel however as I found one cheaper). The contact review has come around and it was simple ... Read Full Review
By : 'jonida'
Branch : London, 39 Great Windmill Street
Services : Sales( As a Buyer )
Sold price : £160
Would you recommend ? : No
Postcode : MG2
to find tenants it is ideal, but definitely not to obtain any certificate, i had to chase up the engineer for the gas certificate and he funded that it needs a valve . i paid 140£ for the visit and he wanted me to charge 214£ plus for the install and the valve . when i asked ... Read Full Review
By : 'asif'
Branch : London, 39 Great Windmill Street
Services : Letting( As a Owner )
Rent PCM : £2
Would you recommend ? : Yes
Postcode : SE10
the negative reviews are from estate agents , they have ripped off tenants and landlords by taking 2.5 months of rent every year (even if the same tenant stays year on year) it keeps the landlord fees down which helps the landlord to keep the rent at lower levels ... Read Full Review
By : 'Susan'
Branch : London, 39 Great Windmill Street
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : CA17
I recently applied for a property through Open Rent - I was told I was No 28 in the queue on the phone. Not sure whether I was No 28 applying for the property. However received a vague message last week that the property was nearly ready to view as the possession order was going to be carried out. ... Read Full Review
By : 'Tony'
Branch : London, 39 Great Windmill Street
Services : Letting( As a Owner )
Rent PCM : £425
Would you recommend ? : Yes
Postcode : IP1
I have used Openrent for years to find licencee residents for my House in Multiple Occupation.Seems to me negative feedback comes from people with unrealistic expectations from such a modestly priced service. You can of course pay nothing and use Gumtree though the number of timewasters on that ... Read Full Review

By : 'Tessa'
Branch : London, 39 Great Windmill Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CR0
I have used OpenRent twice now in finding a tenant and I can honestly say that currently, I will never use any other local estate agent to find me a tenant. Previously, I have used estate agents; Choices, Oaks Estate Agents, Streets Ahead and Leaders, and I have always had problems with level of ... Read Full Review

By : 'Ben'
Branch : London, 39 Great Windmill Street
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : B31
Scam customers I payed for a holding deposit Still haven’t moved into the property And the landlord is refusing to give my money back!! Open rent is allowing all this happen and not doing nothing about it great company!! So unprofessional Site should be shut ... Read Full Review
By : Tessa
8 Jun 2023Is it because you did not pass the reference check or because you changed your mind to move...
By : 'Ben'
Branch : London, 39 Great Windmill Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E14
Better get yourself a solicitor if you are renting a property through OpenRent. Their contracts allow the landlord to do whatever kind of work to your property, including disruptive work which aren't necessary to keep the property safe (e.g. repaint all walls) by the end of tenancy so they ... Read Full Review
By : 'Asma'
Branch : London, 39 Great Windmill Street
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : MK40
Very unprofessional and terrible customer service absolutely not recommending. Tried to rent a house with them but was shocked by how they treat me ... Read Full Review
By : 'Daniel'
Branch : London, 39 Great Windmill Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L15
Shocking service!!! Landlord complete waste of time, didn’t go through the referencing checks properly and after 7 days of stress finally tells us that he’s ending the application process. Liverpool, Wavertree, avoid the landlord Mohammed!! Feel so let down and frustrated ... Read Full Review
By : 'Ankshanks'
Branch : London, 39 Great Windmill Street
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1800
Would you recommend ? : No
Postcode : SE23
Worst platform for tenants. No respect or professionalism from landlords to talk to female tenants or tenants in general. They treat tenants like guinea pigs and sap money out of them. I simply asked about if the kitchen has a dishwasher and the landlord said it doesn't. I further told him ... Read Full Review


By : 'Gary'
Branch : London, 39 Great Windmill Street
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : SE10
Please read all the reviews about Openrent as 99% are all true! The landlords that advertise properties on there keep rejecting saying that I did not cooperate, even though they didnt even answer my message to view their property. Openrent is a complete waste of time, if you want to waste your time ... Read Full Review
By : 'Dr'
Branch : London, 39 Great Windmill Street
Services : Letting( As a Owner )
Rent PCM : £895
Would you recommend ? : No
Postcode : B24
They are the worst Estate agents. It is scam. The contract is for 3 months to advertise, but they ask to repay fees after one month. Do not trust ... Read Full Review
By : 'David'
Branch : London, 39 Great Windmill Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : E14
Absolutely rubbish service. Referencing is expected to take 5 days. They couldn't even start in five days. I have wasted hours trying to sort this out but to no avail. Their agents have no clue. Seems like they don't an issue trail or they can't be bothered to look at the issue ... Read Full Review
By : 'Mary'
Branch : London, 39 Great Windmill Street
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1900
Would you recommend ? : No
Postcode : SE5
Please read and pay attention to the other negative reviews if you're looking to be a tenant. I decided to ignore them - and immediately regretted it. Zero level of professionalism, extremely poor communication, and horrible landlords. Steer clear from OpenRent if you want a smooth and hassle ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.