The UK's Largest Customer Review Website for the Property Industry
Northwood
4.9/5, 11398 Reviews
99% Recommended
98% sales valuation accuracy
93% letting valuation accuracy
94% sales fee satisfaction
94% letting fee satisfaction
Northwood is a growing network of independently owned businesses operating with a common goal; to provide a professional service and take the risks out of being a landlord.
Our highly popular Guaranteed Rent service ensures you get the rent even if the tenant fails to pay. What's more we cover void periods and
any legal issues associated with problem tenants - what's more, there is no commission and no fees.
We also offer traditional lettings and sales services too and have become leaders in buy to let properties. Each office has a local director who is hands on ensuring local knowledge and national strength.
As founding members of SAFEagent, we pride ourselves on complying with every element of legislation & regulation and continue our campaign to improve consumer rights.
Latest Reviews
Katarzyna Mackow
Sarah Mursal
Poppy-Ann Bonnar
Ashley
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98.00% | 94% | £23,700 | £21,500,000 |
| Lettings | 93% | 94% | £275 | £7,500 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 2886 | 107 | 4424 | 320 | 1309 | 28 | 679 | 23 | 534 | 81 |
Address
Northwood
64 Harrogate Road, Leeds, West Yorkshire
LS7 4LA
01132392791
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:30 - 05:30
- 09:30 - 05:30
- 09:30 - 05:30
- 09:30 - 05:30
- 09:30 - 05:30
- 09:30 - 12:30
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
£197 pw | £850 pcm
2 Bedroom Flat House to Rent - Eccles New Road , , Salford, M5 4UT
£324 pw | £1400 pcm
4 Bedroom Terreced House to Rent - Pasture Grove, Chapel Allerton, Leeds, LS7 4QP
£197 pw | £850 pcm
2 Bedroom Flat House to Rent - Park Villa Court, Park Villas, Lidgett P, Roundhay, Leeds, LS8 1EB
£220 pw | £950 pcm
1 Bedroom Flat House to Rent - Valley Court, Allerton Grange Vale, Moortown, Leeds, LS17 6LU
Northwood Branches (View All 92)
Images and Videos
Amazing customer ...
Share On :
5 Star Review
By : 'John'
Branch : Coventry, 105-107 New Union Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CV78
9 Nov 2018
People found this helpful2
Before we heard about Nothwood Coventry Estate Agents on the radio,we have had a lot of bad experience with tenants not paying rent on time,or moving out of the property without payment and notice.We was thinking that this business is not worth the hassle and stress. When we contacted James at ... Read Full Review
Comments on Agent Fees
very reasonable rates and fees for hard work and effort
Comments (1)Was this helpful?:
By : James Pearson
12 Nov 2018Thank you for your kind words Mr Cave, it is our pleasure to...
Tenant ...
Share On :
5 Star Review
By : 'Rima'
Branch : Portsmouth, 129 Havant Road
Services : Letting (As a Tenant)
Rent PCM : £635
Would you recommend ? : Yes
Postcode : PO2
9 Nov 2018
People found this helpful0
April has been very helpful. The whole process has been very easy and went very smoothly, thanks to her. She is very friendly. Thank you April you have been amazing ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Matthew was an amazing help - ...
Share On :
5 Star Review
By : 'Hayley'
Branch : Leeds, 64 Harrogate Road
Services :
Would you recommend ? : Yes
8 Nov 2018People found this helpful
Matthew was an amazing help - throughout the whole process along with the team at Northwood. Highly recommended ! Thank you once ... Read Full Review
Comments (0)Was this helpful?:
Great, professional ...
Share On :
4 Star Review
By : 'Gemma'
Branch : Leeds, 64 Harrogate Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LS7
8 Nov 2018
People found this helpful2
We have used Northwood for both renting and purchasing a property, and we can't really fault them. The process for getting our tenancy agreement arranged was seamless and hassle-free. They run a very professional service and are always available to answer any queries. Really happy with the ... Read Full Review
Comments on Agent Fees
N/A
Comments (0)Was this helpful?:
Customer ...
Share On :
5 Star Review
By : 'Reme'
Branch : Northampton, The Old Gatehouse, 25 Victoria Promenade
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NN3
8 Nov 2018
People found this helpful6
Keeps me updated with all appointments she makes with contracts and always follows up with an email. Lou is friendly and ... Read Full Review
Comments on Agent Fees
Fair
Comments (2)Was this helpful?:
By : Northwood Northampton
25 Jan 2019Reme, we are pleased to hear that you have experienced a friendly and professional service, thank you for taking the time to write Lou feedback on her customer...
It's a '10' ...
Share On :
5 Star Review
By : 'Julie'
Branch : Southport and Ormskirk, 185 Eastbank Street
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : PR8
8 Nov 2018
People found this helpful1
Well done to Gary and the lettings team Natalie/Jamall/Rebecca excellent customer service skills friendly and helpful. Maintenance issues resolved very quickly. Quick turn around from viewing the property to moving in and referencing checks carried out with no hassle! Excellent throughout the whole ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Excellent ...
Share On :
5 Star Review
By : 'Rebecca'
Branch : Warrington, 139 Sankey Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : WA5
7 Nov 2018
People found this helpful1
Cathy and Fay provided an excellent service from start to finish. I am very grateful for all their hard ... Read Full Review
Comments on Agent Fees
I found these fees to be very reasonable.
Comments (1)Was this helpful?:
By : Catherine Connor
3 Dec 2018Thank you very much for your comments, they are very much...
Great ...
Share On :
5 Star Review
By : 'Tim'
Branch : York, 67 Micklegate
Services : Letting (As a Owner)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : YO26
7 Nov 2018
People found this helpful5
Working with Northwood and with Donna in particular is a pleasure. 1 of the most important things for me living outside of the UK is that my property is taken care of and I am only contacted when there is a need - the information is very clear, all actions agreed are followed up and I have high ... Read Full Review
Comments on Agent Fees
I am really happy with the service and the level of 10% has remained and this is very fair for the service levels - other agencies are more expensive for less
Comments (1)Was this helpful?:
By : Donna Barnes
7 Nov 2018Thank you Tim, we at Northwood York take pride in offering all our clients a first class experience. Thank you for leaving your property with us to look...
Excellent ...
Share On :
5 Star Review
By : 'Sir'
Branch : Warminster, 8 Market Place
Services : Letting (As a Tenant)
Rent PCM : £1995
Would you recommend ? : Yes
Postcode : BA12
7 Nov 2018
People found this helpful0
You will find the team at Northwood Warminster to be very welcoming and they listen to the needs of their clients. We were both very impressed with the efficiency and friendliness of the staff. Sacha arranged our viewing at short notice and several members of staff worked together as a team to ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Friendly ...
Share On :
5 Star Review
By : 'Ben'
Branch : York, 67 Micklegate
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : Yes
Postcode : YO31
7 Nov 2018
People found this helpful9
Maryanne is verypersonable and I found her to be extremely helpful to me during my search for a property to let. It felt like she genuinely cared about my circumstances and that I end up in the right ... Read Full Review
Comments on Agent Fees
Fees were as expected.
Comments (1)Was this helpful?:
By : Maryanne
22 Nov 2018Thanks Ben - glad to have been of service. Don't forget if you refer the services of Northwood - upon sign up of any new business - you receive £100!...
Very good customer service ...
Share On :
5 Star Review
By : 'Anna'
Branch : Warminster, 8 Market Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BA12
6 Nov 2018
People found this helpful0
Sacha was very professional and committed in her attempts to get a satisfactory solution from the Landlord to a recurring boiler fault and kept me updated on the fault repair ... Read Full Review
Comments on Agent Fees
N/A
Comments (0)Was this helpful?:
Management of tenant ...
Share On :
5 Star Review
By : 'Robert'
Branch : York, 67 Micklegate
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : YO30
6 Nov 2018
People found this helpful8
Maryanne was excellent in managing this project for us. After a long term tenant had vacated, the house needed some TLC and the garden needed sprucing up. Maryanne tackled this with gusto. She was very much left to it but always kept us informed of developments and progress. Her ideas for ... Read Full Review
Comments on Agent Fees
Paid for the service - no problems
Comments (1)Was this helpful?:
By : Maryanne
22 Nov 2018Your property and the 'project' was an absolute please to do! Thank you for entrusting me to undertake this task on your...
Supported ...
Share On :
5 Star Review
By : 'Lauren'
Branch : York, 67 Micklegate
Services : Letting (As a Tenant)
Rent PCM : £675
Would you recommend ? : Yes
Postcode : YO24
6 Nov 2018
People found this helpful6
This is the first time myself and my partner are moving in together and the process has been stress free and I have been kept well informed through out. Maryanne was very welcoming when I first viewed the property and has been helpful during the application process and on receiving the keys and ... Read Full Review
Comments on Agent Fees
More expensive then I have previously paid however I have moved from Doncaster and also I was a single paying tentant before.
Comments (1)Was this helpful?:
By : Maryanne and Donna
22 Nov 2018Enjoy your...
Very very ...
Share On :
5 Star Review
By : 'Jake'
Branch : Warminster, 8 Market Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BA12
5 Nov 2018
People found this helpful0
Sacha has been a massive help for us in making our transition from 1 property to another as smooth as possible. She even helped is move house and tidy our previous property. Very good ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Very disappointed - Bill ...
Share On :
1 Star Review
By : 'Dr'
Branch : Liverpool North, 15 - 17 West Derby Village
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : L13
5 Nov 2018
People found this helpful1
I've rented with Northwood previously in another city and had no problems during my tenancy. I rented this property with the agreement that the landlord is responsible for the water bill. Northwood changed their mind twice - Rachel intially telling me that I have to set up an account with ... Read Full Review
Comments on Agent Fees
Fees are similar to any other renting Agent.
Comments (2)Was this helpful?:
By : Peter Bellamy
8 Nov 2018Dr Nita, My sincere apologies for the confusion. When we took on the management of the property the water was rated. Due to the layout of the accommodation within the block it was not possible to...
Tenant ...
Share On :
5 Star Review
By : 'Samantha'
Branch : Portsmouth, 129 Havant Road
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : PO4
3 Nov 2018
People found this helpful0
My agent Gillian is lovely and made my move less stressful.Fantastic agency and very friendly.i would recommend Northwood and ... Read Full Review
Comments (0)Was this helpful?:
Successful and smooth ...
Share On :
4 Star Review
By : 'Gillian'
Branch : Leeds, 64 Harrogate Road
Services : Sales (As a Vendor)
Sold price : £185000
Would you recommend ? : Yes
Postcode : LS7
3 Nov 2018
People found this helpful2
Having used Northwood to rent out home out for years, they were a natural choice to sell with. After a few bumps getting the details in the sales brochure correct and connecting with their recommended lawyers, once we were dealing with Abi it was a totally smooth process. Selling from overseas, Abi ... Read Full Review
Comments on Agent Fees
Happy with fees and the level Abi went to in assisting us from overseas exceeded our expectations.
Comments (0)Was this helpful?:
Northwood are Simply the ...
Share On :
5 Star Review
By : 'John'
Branch : Warrington, 139 Sankey Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : WA10
3 Nov 2018
People found this helpful1
What else can I say. From the initial first home visit to professionally handling our house rental in a complete trouble and hassle free way we would only recommend Northwood to anyone who is considering renting their property. The whole team are an absolute delight to deal ... Read Full Review
Comments on Agent Fees
All fees are explained and agreed upfront and we were very happy with Northwood's approach to totally managing our rental
Comments (1)Was this helpful?:
By : Catherine Connor
3 Dec 2018Thank you very much for your kind comments, we are really pleased that you have been so happy with our...
Matthew was very helpful and ...
Share On :
5 Star Review
By : 'J'
Branch : Leeds, 64 Harrogate Road
Services :
Would you recommend ? : Yes
2 Nov 2018People found this helpful
Matthew was very helpful and kept in touch throughout the whole process. Happy to answer any questions we had, fantastic ... Read Full Review
Comments (0)Was this helpful?:
Wonderful ...
Share On :
5 Star Review
By : 'Paisley'
Branch : York, 67 Micklegate
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : YO10
2 Nov 2018
People found this helpful3
I have had a superb experience with both Jennifer and Catrina. From the first phone call with Jennifer, who made me feel at ease instantly, through to the viewing with Catrina, I cannot fault the service. Jennifer kept in regular contact with me throughout the application process and answered every ... Read Full Review
Comments (1)Was this helpful?:
By : Jennifer
2 Nov 2018Thank you for your kind words. We look forward to seeing you again and to helping you find your next...
1 - 20 of 11398 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation. We have a standard procedure for handling complaints which is as follows: 1. Making an initial complaint Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days. 2. Making a formal complaint If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint. Write to us FAO The Complaints Officer Northwood GB Limited The Main Barn, Cams Hall Estate Fareham, Hampshire PO16 8UT E-mail us customerservice@northwooduk.com 3. Receiving your complaint We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing. 4. Resolving your complaint We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain: ?The outcome of our investigation ?What we will do to put things right if we have made a mistake 5. Property Ombudsman Review If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 3/3/2025, 9:27:19 AM by allAgents
