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Mountgrange Heritage
5/5, 7 Reviews
100% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
20% sales fee satisfaction
20% letting fee satisfaction
Mountgrange Heritage is a privately owned Estate Agency established in 1999 by Thalia Bryan, with an all-female team and the sole intention of offering a different kind of service to people with property needs.
Latest Reviews
Andrews Appliances Ltd
Harriet Barber
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 20% | £2,300,000 | £2,300,000 |
| Lettings | 0% | 20% | £1,600 | £2,500 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 1 | 0 | 3 | 1 | 0 | 0 | 0 | 2 | 0 |
Address
Mountgrange Heritage
13B Stratford Road, London, Greater London
W8 6RF
020 7937 9976
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:30 - 14:30
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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Social Media
Rankings
Latest Properties
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Mountgrange Heritage Branches (View All 3)
Mount Grange Heritage: A ...
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1 Star Review
By : 'Nora'
Branch : Notting Hill, 27 Kensington Park Road
Services : Letting (As a Tenant)
Sold price : £2100
Would you recommend ? : No
Postcode : W10
12 Sept 2025
People found this helpful2
Where do I even begin? Let me start by saying I don’t usually write reviews. In fact, I’ve only written four glowing fivestar tributes a handful of amazing restaurants. So when I log in to leave a onestar, you can bet it’s a very “special” cause. Mount Grange Heritage has earned it all the ... Read Full Review
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We work alongside Charlotte ...
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5 Star Review
By : 'Andrews'
Branch : Kensington, 13B Stratford Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : GU17
8 Jun 2021
People found this helpful0
We work alongside Charlotte Heaton in Mountgrange in property management. Whenever there is an issue with an appliance she ensures that any of our or the tenants queries / questions are dealt with very quickly and efficiently . Charlotte is very easy to work with and we get any appliance ... Read Full Review
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Do not rent with Mountgrange ...
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1 Star Review
By : 'Harriet'
Branch : Notting Hill, 27 Kensington Park Road
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : No
Postcode : W9
4 Jun 2021
People found this helpful2
Do not rent with Mountgrange no matter how nice you think the property is. In a decade of renting in London I’ve never experienced such awful service as a tenant. The managing agents treated the smallest requests (eg broken bathroom fan/broken door bell/broken window) as the biggest ... Read Full Review
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I rented a flat at 39B ...
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1 Star Review
By : 'Anna'
Branch : Notting Hill, 27 Kensington Park Road
Services : Letting (As a Tenant)
Rent PCM : £2500
Would you recommend ? : No
Postcode : W11
8 Mar 2021
People found this helpful2
I rented a flat at 39B Pembridge Villas, London, W11 3EP. I had to move out of the property due to the vibrations from the transport passing by at night. I noticed the shaking during my first night there and emailed the agency straight away. Unfortunately, I paid 6 months in advance (as I am ... Read Full Review
Attached Files
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Poor management, incorrect ...
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1 Star Review
By : 'MH'
Branch : Notting Hill, 27 Kensington Park Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : W11
30 Mar 2017
People found this helpful3
Poor management, incorrect fees and dishonest practice. RUN RUN RUN. Unprofessional and emotional behaviour caused by staff laziness. They completely destroyed a tenancy and I ended up doing everything ... Read Full Review
Comments on Agent Fees
Terrible
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By : bob
21 Feb 2019Worst agency ever, dishonest, high employee turnover rate, bad for landlords and tenants - terrible services, playing with agreements, making fake statements, really bad people and bad...
Quite brilliant, persistent ...
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5 Star Review
By : 'Brian'
Branch : Kensington, 13B Stratford Road
Services : Sales (As a Vendor)
Sold price : £2300000
Would you recommend ? : Yes
Postcode : W8
24 Jun 2014
People found this helpful1
Quite brilliant, persistent personal service with charm and patience winning through! Took a while to get a great result, but well earned. Brian ... Read Full Review
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I found their services of a ...
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5 Star Review
By : 'Caroline'
Branch : Kensington, 13B Stratford Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : Yes
8 Sept 2010
People found this helpful1
I found their services of a very high standard; they were attentative and helped me find an amazing flat within my budget. I will definately go back to them when I out grow my current place. I would recommend to ... Read Full Review
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1 - 7 of 7 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 5/10/2016, 8:19:59 AM by allAgents
