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2.3/5, 8 Reviews
25% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
75% sales fee satisfaction
75% letting fee satisfaction
Michael Brooker Estate Agents
1 London Road, Crowborough, East Sussex
TN6 2TR
01892 663377
The Property Ombudsman
Last updated at 8/1/2018, 3:38:45 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
0 | 3 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 1 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100.00% | 75% | £0 | £0 |
Lettings | 0% | 75% | £900 | £1,200 |
Keith
By : 'Gosia'
Branch : Crowborough, 1 London Road
Services : Letting( As a Owner )
Rent PCM : £490000
Would you recommend ? : No
Postcode : TN6
If I could give zero star I would. Stay away from this estate agency. The worst experience I’ve ever had to go through. Wish I could turn the time back and never choose them for selling my house. Waste of time. Be also aware they don’t keep your details ... Read Full Review
Clare
By : 'Julie'
Branch : Crowborough, 1 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TN6
Michael Booker have found us all three properties that we have lived in over the past ten years. The staff are all extremely helpful and professional and a new addition to the lettings department is Clare,who is extremely efficient and gets quick results. I can't recommend Michael Booker ... Read Full Review
Paul
By : 'John'
Branch : Crowborough, 1 London Road
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : No
Postcode : TN6
Over a year after sacking this letting agent we are still clearing up the mess they left behind by recommending tenants without properly researching their suitability and financial standing. It appears their main priority is to install whoever first applies in order to minimise their own work and ... Read Full Review
waste of money
Ginny
By : 'Unhappy'
Branch : Crowborough, 1 London Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TN6
Worst letting agents I've ever dealt with. Letting agent Ginny is not only unpleasant to tenants, but actually downright rude and offensive. From not dealing with issues raised in a timely manner, right through to letting themselves in to show future tenants around and leaving muddy ... Read Full Review
Paul
Ginny
By : 'Commonwood'
Branch : Crowborough, 1 London Road
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : TN6
Nothing but good to say about renting from Michael Brooker. Both members of staff were responsive and helpful, especially dealing with a difficult landlord - who didn't seem to realise that as tenants we had the right to a peaceful existence and this wasn't a hotel where they could enter at ... Read Full Review
Didn't charge excess fees as some agents do (e.g. admin, cleaning, contract preparation and renewal). So overall pretty good
Didn't charge excess fees as some agents do (e.g. admin, cleaning, contract preparation and renewal). So overall pretty good
By : 'Furrycoat'
Branch : Crowborough, 1 London Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TN6
Trying to buy a property with this Estate Agency who are a local firm to Crowborough, I'm afraid to say that calls are not returned, when visiting for a second viewing the agent didn't know it was a second viewing and overall they are just very poor at communicating. (Worst culprit for failed ... Read Full Review
Return calls and act as though they actually care about selling a property.
By : 'Crowborough1'
Branch : Crowborough, 1 London Road
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : TN6
As per last review, everything requested from the agent was deemed unreasonable (leases, rights of way- all standard things) We were guaranteed things which were subsequently denied- more than once I had to forward emails to prove I wasn't imagining things! They are the estate agent stereotype- ... Read Full Review
By : 'Unhappy'
Branch : Crowborough, 1 London Road
Services : Letting( As a Owner )
Would you recommend ? : No
Have now discovered that the 10% we have paid this agency has been for nothing, the tenant has left the property with garden looking like its not been touched in the year she has been there, a dirty greasy oven, dirty windows , and cracked paintwork. We got quotes to put garden right and oven ... Read Full Review
Been willing to help us a bit more, if they had checked property properly when tenant moved out and had problems put right instead of trying to save tenant money and protecting our rights.