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2.8/5, 25 Reviews
100% Recommended
67% sales valuation accuracy
67% sales fee satisfaction
No procedure set.
Last updated at 10/1/2019, 3:49:56 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 67% | 67.00% | £225,000 | £405,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 7 | 6 | 1 | 3 | 2 | 1 | 0 | 1 | 1 | 3 |
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Jesse
By : 'Bijal'
Branch : London, 16b The Concourse, Edmonton Green
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : EN3
They delay our payment by 3 weeks. We are a landlord whose property is managed by Smart Move. The Accounts lady Joshna keeps on promising on time payments, and now this has been going on over 10 month's. And we have the same problem every month. I have requested calls back from Jesse the owner ... Read Full Review
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By : 'Owen'
Branch : Southport, 7 Botanic Road
Services : Sales( As a Vendor )
Sold price : £300000
Would you recommend ? : Yes
Postcode : PR9
I just wanted to list my experiences about the Tarleton Office. They ladies there have been absolutely first class, proper personal attention with weekly updates on the progress of the sale. I would highly recommend them to any ... Read Full Review
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Taren
Jessy
By : 'Junior'
Branch : London, 16b The Concourse, Edmonton Green
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : NW10
I had let my flat to smart move and I regret every moment. Jessy and his brother s are disgusting peoe, do not trust this company! ... Read Full Review
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By : 'James'
Branch : London, 16b The Concourse, Edmonton Green
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : No
Postcode : NN16
I would strongly advise people to avoid using smartove! We have been living in our current property now for nearly a year with our two children and since being in the property we have had numerous problems occur. The house is riddled with thick green mold and damp in pretty much every room, ... Read Full Review
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Jessy
Taren
By : 'Amber'
Branch : London, 16b The Concourse, Edmonton Green
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SE1
Looks as if all the 5 star ratings were written by Smart Move themselves (Jessy). The whole family are criminals. ... Read Full Review
By : Landlord W
16 Nov 2020Hi there, I'm going through the exact issues as you have, I'd like you to contact me, if you could contact me on my email which is winniekytang at gmail dot com....
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Jessy
Taren
By : 'Hanna'
Branch : London, 16b The Concourse, Edmonton Green
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : N9
Terrible is an overstatement!! This Smart Move agent needs to be shut down. Read other bad reviews , literally the same thing happened to me word for word. I am sure this has happened to many many more people. DO NOT! I REPEAT! DO NOT USE ... Read Full Review
By : Landlord W
16 Nov 2020Hi Hanna, I'm going through the same pain as you are with this agent. I'd like to chat to you further, if you could contact me on this email winniekytang at gmail dot...
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By : 'BL'
Branch : Southport ,7 Botanic Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BS4
If you want to sell your house, avoid this one. I am a homeowner and also have tried to buy another property in St. Annes, Bristol, advertised by the agent. The service that I have experienced is just unbelievable & appalling: the lady in that branch wouldn't accept our offer proved by our ... Read Full Review
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By : 'Cece'
Branch : London, 16b The Concourse, Edmonton Green
Services : Letting( As a Tenant )
Rent PCM : £996
Would you recommend ? : Yes
Postcode : EN3
They are Friendly and reliable easy to talk to and understanding your situation,helpful and caring the do there jobs to the fullest.. I'm happy with everything I got from them. Thanks ... Read Full Review
Good
By : James Doherty
20 Mar 2018Awful service. Keep away if you want to keep your sanity. They will charge landlords extreme charges with no evidence, the tenants are not taken care of. Truly cowboy establishment and require to be...
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By : 'Margaret'
Branch : Southport ,7 Botanic Road
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : No
Postcode : DD7
I viewed a property to rent in the DD7 postcode, which was lovely,but decided not to go ahead because the information Richard Thomson requested was akin to me asking for a £100,000 loan, as opposed to renting a little cottage. I had a guarantor who was willing to deliver the information he ... Read Full Review
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Jesse
By : 'Mr'
Branch : London, 16b The Concourse, Edmonton Green
Services : Letting( Property Management )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : EN2
I would like to thank all the staff at smart move for a very professional service. They has assisted me in purchasing several rental properties over the last 15 years, the portfolio has been managed and run to an excellent standard. I would happily recommend this company to ... Read Full Review
Reasonable
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Jessy
Taren
By : 'VERY'
Branch : London, 16b The Concourse, Edmonton Green
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : No
Postcode : N9
I let my flat to Smart Move, Edmonton Green last 3 years. They never replay my phone call or email. they are biggest liars I have never ever seen in my life.. Most of the staff are liars. Ever three month they charge me for some thing has fix in my flat. when i asked them for copy of job they done, ... Read Full Review
VERY BED.
VERY BED.
By : Landlord W
16 Nov 2020I'm going through the same issues as you are, if you read this can you contact me through this email please:winniekytang at gmail dot...
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By : 'Ms'
Branch : London, 16b The Concourse, Edmonton Green
Services : Sales( As a Vendor )
Sold price : £305000
Would you recommend ? : Yes
Postcode : N9
I chose Smart Move because of word of mouth from local neighbours and colleagues at work. The agents were extremely efficient, not only are they local for me, they were flexible with my appointment times. As I work I had no time to ensure the sale progressed quickly, the agents would keep me ... Read Full Review
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By : 'Mrs'
Branch : London, 16b The Concourse, Edmonton Green
Services : Letting( As a Owner )
Sold price : £405000
Would you recommend ? : Yes
Postcode : EN3
I recently bought my house off smart move and i must say i am pleased with the level of service and information i received through them i currently live in the house i bought off them but i will be looking to invest in a flat soon which i will definitely go through them first. The procedure was ... Read Full Review
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Jessy
By : 'Andreas'
Branch : London, 16b The Concourse, Edmonton Green
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N9
I phoned up smart move not knowing what to expect as there are so many agents in the area but i had heard some positive feedback from a few friends of mine so i decided to give them a go, from the initial telephone call i was impressed; they were professional, formal and very helpful which led me ... Read Full Review
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By : 'Mr'
Branch : London, 16b The Concourse, Edmonton Green
Services : Letting( As a Owner )
Sold price : £225000
Would you recommend ? : Yes
Postcode : EN2
I bought my first property from smart move, the sales manager and team of staff were very welcoming they helped me greatly with my buying procedure as I was not 100% on what to do. I have continued to use the agency since then and i have yet to encounter any problems from them, any issues or ... Read Full Review
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By : 'Jay'
Branch : London, 16b The Concourse, Edmonton Green
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N9
I have used multiple estate agents in the past and none of them have had the same impact as smart move, they have been great in assisting me with my properties and this has led me to drop other agents and confide in smart move alone i have not been disappointed since, the office in Edmonton is ... Read Full Review
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By : 'Chris'
Branch : London, 16b The Concourse, Edmonton Green
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EN1
best estate agents in the area! i have recommended a few friends to smart move as they have treated me with the utmost respect over a period of 10 years, long may the partnership ... Read Full Review
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Jessy
By : 'Mr'
Branch : London, 16b The Concourse, Edmonton Green
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : N9
I have worked with Smart Move Estate Agents on a few of my properties in the Edmonton area, I was extremely pleased with the service I received from their staff and manager (Jessy), who is straightforward and polite to say the least. My last property I rented through Smart Move was sealed within a ... Read Full Review
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By : 'Abdul'
Branch : London, 16b The Concourse, Edmonton Green
Services : Letting( As a Owner )
Sold price : £290000
Would you recommend ? : Yes
Postcode : EN3
I recently used Smart Move Estate Agents for the first time to buy a 3 bedroom property, the service was very good, the manager knew what he was doing and helped out a lot. I will rent the property with them soon as well. Thanks you smart move for my new ... Read Full Review
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Jessy
Taren
By : 'Rubbish'
Branch : London, 16b The Concourse, Edmonton Green
Services : Letting( As a Owner )
Rent PCM : £996
Would you recommend ? : No
Postcode : N9
I wanted to bring to all Landlords attention, that Smart Move Estate Agent has got a criminal record. Approached Smart Move in May 2010 to manage my property. Smart Move Estate Argent unfair withheld all of the deposit money and refused to co-operate with me and my solicitor. They failed to ... Read Full Review
They should have accept my terminating, that I have gave them two months notice.
They robe me one month rent money.
By : Masike Mazhowu
6 May 2022I'm extremely glad it's my mum's last day having to deal with SMART MOVE in EDMONTON GREEN. Unfortunately, I have to give them a 1 star rather than the ZERO STAR they deserve for poor customer...