Lauristons

Having now left a rental property that was managed by Lauristons, we can honestly say we had the worst experience with this estate agents. Let’s start with this. We had damp in the bathroom a few months into our contract, which we told them about immediately. Having chased this up with ... Read Full Review

Excellent customer service. Neel Patel was very kind, efficient and he replies the emails within half an hour! Really much ... Read Full Review

Tamas was incredible when it came to helping us with our property search. The market has been absolutely crazy and Tamas went above and beyond to help us. He found us the perfect property and was very accommodating to our requirements. He was there to answer all of our questions and was really ... Read Full Review

If you are selling in SW20 find another agent. They managed 2 viewings in a 12 week period despite there being demand before they got me so sign an exclusive sale agreement, I never received any updates or useful information regarding what was happening, awful pictures taken then 8-weeks getting ... Read Full Review

The team at Lauristons have been very responsive and helpful during current challenging environment which is really appreciated, offering clear advice ... Read Full Review

Although I live in South Africa Lauristons keep me fully informed on my property that they manage for me. John, Michelle and Emma are are part of a great ... Read Full Review

I have found Lauristons to be extremely professional and am very satisfied with the services they provide. They have been consistently prompt in getting back to me and in these very uncertain times have been understanding and supportive. Would recommend hands down, especially Jean-Claude in the ... Read Full Review

Lauristons have been proactive, supportive throughout the last few months - constantly keeping me updated about our tenants position, and ensuring everyone is kept safe. Letting our house through Lauristons in August was in hindsight a great decision or us, and our ... Read Full Review

Awful! No communication. Emails constantly ignored, unless they need something from you, then you receive a bombardment of emails. No customer service. No help. And they charge extortionate check out fees, that are not fully disclosed in the contract. Please save yourself the time ... Read Full Review

Alex F at HQ is brilliant - she made the whole process of moving so much easier than it could have been. I am honestly so grateful for her support and have been very impressed. Highly recommend working with Alex on any ... Read Full Review

I've been letting my flat through Lauristons for about 15 years and have been generally satisfied with the service but in recent months they have been absolutely amazing. We've had a really nasty experience with a trouble-making, rude and unreasonable tenant and Alexandra managed it ... Read Full Review

They never sent you a check-out inventory report and just steal £1400 from you for no reason, no evidence. They have promised we don't need to pay cleaning fee at the end of tenancy because it was not cleaned at all before we moved in. Their manager emailed me and told me that we ... Read Full Review

We recently rented a 1 bed flat in Putney through Lauristons and were really happy with all the help we got from Lauren Green, she was always prompt in email responses and helped us through the process with ... Read Full Review

I highly recommend Steve English at Lauristons Wandsworth office. His excellent property knowledge and efficiency in arranging a valuation of my house made it easy to prepare it for new rental ... Read Full Review

Can I select zero? Unfortunately I have to register another terrible experience with an estate agency. The level of the service we have received has been embarrassing and incredibly poor, and when there are so much money involved plus the fees they charge, this is even more frustrating. Initially ... Read Full Review

I recently sold my flat through Nick Scott at Lauristons in Putney Fantastic service that went well above and beyond what could be expected. It was only because of Nick's work that the sale went through. Things got complicated as my buyer needed various permissions to develop the property ... Read Full Review

I am extremely disappointed with the way Lauristons have treated me from start to finish. I was allocated a Negotiator who left mid way through our process and we were not informed of this so proceeded to contact them with no response. Our second Negotiator failed to show up to our second viewing; ... Read Full Review

They were not up-front and honest about their fees with us. After having lived in the flat, we were told that we had to pay over £500 for the renewal of the contract. Throughout the tenancy we were good tenants. We left the flat spotless, paid rent on the time and had a good rapport with the ... Read Full Review

We live in a 2-beds flat with our little baby girl who is 10 months old. We have moved in this flat this April. We have been complaining about a HUGE Wardrobe full of books and landlord's personal stuff that belongs to Landlord. Before we moved in, landlord asked us to allow the wardrobe to ... Read Full Review

Excellent Service ! Very professional, helpful and friendly. Thanks Tamas ( Kennington branch) for your help in renting our property, you made the whole process so easy and stress free, I really appreciate the time you took to explain the whole process and answer all our ... Read Full Review