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Julie Twist Properties

4.6/5, 722 Reviews
91% Recommended

98% sales valuation accuracy

84% letting valuation accuracy

88% sales fee satisfaction

88% letting fee satisfaction

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Julie Twist Properties was Manchester's first Letting and Estate Agent, opening its doors in 1994.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales98.00%88%£85,000£524,225
Lettings84%88%£400£3,900
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
129132613311511322279
Address

Julie Twist Properties
237-239 DeansgateManchester, Greater Manchester
M3 4EN
0161 834 8486

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:00
  6. 10:00 - 17:00
  7. 10:00 - 17:00
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Julie Twist Properties Branches (View All 3)
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I rang Julie Twist on Friday ...

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5 Star Review
UserName

By : 'Denise'
Branch : Salford Quays, Sovereign Point, 31 The Quays
Services : Letting (As a Owner)
Rent PCM : £875
Would you recommend ? : Yes
Postcode : M50

16 Sept 2019
People found this helpful0

I rang Julie Twist on Friday and spoke to Fil who came out the next day to assess our property and took photos. On Sunday I received an email saying the property was live online. By Monday there were a number of viewing organised and by Friday the property has been let. The whole process took one ... Read Full Review

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Just had panel heaters fitted ...

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5 Star Review

By : 'Steve'
Branch : Ancoats, MM2 Buildings Pickford Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : M3

10 Sept 2019
People found this helpful0

Just had panel heaters fitted in my apartment and I'm delighted with the efficiency and quality of the install. Thank you to Margaret and the ... Read Full Review

Comments (1)Was this helpful?:

By : Margaret

10 Sept 2019

Hi Steve, It was our pleasure and thank you for taking the time to leave such a lovely review, Kind Regards Margaret &...


Very efficient and ...

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5 Star Review
UserName

By : 'alan'
Branch : Salford Quays, Sovereign Point, 31 The Quays
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : ML3

14 Aug 2019
People found this helpful0

Very efficient and professional and very easy to communicate with. Yvonne and her team have handled my property for a number of years now and I’ve been very happy with the service. Thank ... Read Full Review

Comments (0)Was this helpful?:
Julie Twist made our first ...

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5 Star Review
UserName

UserName

By : 'Jess'
Branch : Head office, 237-239 Deansgate
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : M15

10 Aug 2019
People found this helpful0

Julie Twist made our first proper move smooth and easy, with quick communication and helpful, friendly staff including Yvonne Cook and Sian ... Read Full Review

Comments (0)Was this helpful?:
Rentals or Sales, they are ...

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5 Star Review

By : 'Nikki'
Branch : Head office, 237-239 Deansgate
Services : Sales (As a Vendor)
Sold price : £187000
Would you recommend ? : Yes
Postcode : M3

8 Aug 2019
People found this helpful1

Rentals or Sales, they are the best in Town Rebecca, Paul and Fillipo, managed my purchase in a professional mannered assisted me every step of the way and then introduced me to the rental team, who successfully found tenants for my apartment. When it came to me selling, Paul was there, yet again ... Read Full Review

Comments (1)Was this helpful?:

By : Paul

10 Aug 2019

Hi Nikki, Thank you so much for the lovely review for the team, it was a pleasure and I am glad we managed to get the sale through eventually. Best Wishes...


All the letting staff at ...

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5 Star Review
UserName

UserName

By : 'Steve'
Branch : Head office, 237-239 Deansgate
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : M3

8 Aug 2019
People found this helpful0

All the letting staff at Julie twist properties have been very professional, friendly and dedicated to finding the right tenant for my apartment. The whole process was smooth and effortless. Thank you ... Read Full Review

Comments (0)Was this helpful?:
We recently moved our rental ...

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5 Star Review
UserName

By : 'Michael'
Branch : Head office, 237-239 Deansgate
Services : Letting (As a Owner)
Rent PCM : £875
Would you recommend ? : Yes
Postcode : M1

7 Aug 2019
People found this helpful0

We recently moved our rental properties to Julie Twist on a let and manage basis. Form day one, they have been excellent; faultless. Our flats needed some work to bring them back up to a decent standard, and Margaret and her team did a great job for us, and at the same time the customer service ... Read Full Review

Comments (0)Was this helpful?:
Excellent start to our new ...

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5 Star Review
UserName

By : 'Carys'
Branch : Head office, 237-239 Deansgate
Services : Letting (As a Tenant)
Rent PCM : £795
Would you recommend ? : Yes
Postcode : M6

6 Aug 2019
People found this helpful0

We've just moved house from one rented property to another and the process has been so smooth with JTP. Everything in the run up to the move was handled online/through the property file portal so we could do all the necessary forms, checks and payments in our own time and fit it around our ... Read Full Review

Comments (1)Was this helpful?:

By : Helen Bowers

10 Feb 2020

Hi Carys Thank you for your feedback, it's very much appreciated. Kind Regards Helen...


The maintenance team is very ...

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4 Star Review

By : 'Mohamed'
Branch : Salford Quays, Sovereign Point, 31 The Quays
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M50

31 Jul 2019
People found this helpful0

The maintenance team is very effective and tries to resolve issues as quickly as possibly. We had a radiator leak and it was fixed in less than 24 ... Read Full Review

Comments (0)Was this helpful?:
Very ...

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5 Star Review

By : 'Mike'
Branch : Head office, 237-239 Deansgate
Services : Sales (As a Buyer)
Sold price : £272500
Would you recommend ? : Yes
Postcode : M3

8 Jul 2019
People found this helpful0

Very prompt response to email enquiries and kept chasing solicitors and keeping us up to date throughout the buying ... Read Full Review

Comments (0)Was this helpful?:
Excellent ...

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5 Star Review
UserName

By : 'Imogen'
Branch : Head office, 237-239 Deansgate
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M1

8 Jul 2019
People found this helpful0

Excellent - everyone I spoke to at Julie Twist was very helpful and friendly throughout, I would definitely recommend ... Read Full Review

Comments (1)Was this helpful?:

By : Helen Bowers

10 Feb 2020

Thanks for your feedback Imogen, it's very much appreciated! Kind Regards Helen...


Simon is a ...

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5 Star Review

By : 'Joseph'
Branch : Head office, 237-239 Deansgate
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : M15

20 Jun 2019
People found this helpful0

Simon is a superstar! This guy honestly goes the extra mile and has helped ease my girlfriend and I into our new rented property with ease. Top bloke, unlike experiences with previous estate agents, this guy cares! Margaret gets a shoutout too for organisation. Julie Twist Properties have ... Read Full Review

Comments (1)Was this helpful?:

By : Margaret

21 Jun 2019

Hi Joseph, thank you for taking the time to write such a lovely review for Simon and myself, it's very much appreciated. If there's anything we can help you with in the future, please contact us...


Extremely awsome and friendly ...

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5 Star Review

By : 'Mohamed'
Branch : Head office, 237-239 Deansgate
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M5

20 Jun 2019
People found this helpful0

Carla , Margret and Simon are extremely friendly and helpful . All did just a wonderful job . Simon deserves a rase . Simon is a very helpful person . All are extremely friendly folks .Also I would like to say thank you very much indeed to the landlord . He is extremely ... Read Full Review


Comments on Agent Fees

Good

Comments (1)Was this helpful?:

By : Carla

30 Jun 2019

Hello Mohamed, Thank you for your lovely comments, we are glad we could be of help! Best wishes, The maintenance...


Poor ...

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1 Star Review

By : 'Steve'
Branch : Head office, 237-239 Deansgate
Services : Letting (As a Owner)
Rent PCM : £1100
Would you recommend ? : No
Postcode : M44

19 Jun 2019
People found this helpful1

I didn't find them professional. It was a let only and they withheld 6 months advanced rent for no valid reason. I had to chase them to get an explanation on what was happening and for the money to be lodged to my account. Very disappointing and no acknowledgment of my concerns or any ... Read Full Review


Comments on Agent Fees

Poor experience.

Comments (2)Was this helpful?:

By : Julie Twist

20 Jun 2019

Dear Steve, I am sorry to hear that you are disappointed with the service you have received. 1. With any property when a tenant pays upfront our company policy is, we need to be shown a recent...


Thank you for your ...

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5 Star Review

By : 'Eric'
Branch : Salford Quays, Sovereign Point, 31 The Quays
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M

18 Jun 2019
People found this helpful0

Thank you Ani for your help and finding my dream home. We really appreciate all you have done for us. Many thanks ... Read Full Review


Comments on Agent Fees

Not applicable to the buyer, we offered to pay for the service helping us to find a property.

Comments (0)Was this helpful?:
Amazing ...

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5 Star Review
UserName

UserName

By : 'OD'
Branch : Head office, 237-239 Deansgate
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M3

18 Jun 2019
People found this helpful0

Excellent customer service. Quick response at all time and very helpful staff. I'm very grateful for Yvonne service. She has been very keen in responding my emails and willing to solve any ... Read Full Review

Comments (0)Was this helpful?:
Repairs Department ...

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5 Star Review

By : 'SL'
Branch : Head office, 237-239 Deansgate
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M15

14 Jun 2019
People found this helpful0

Just wanted to give a shout out to the maintenance dept at Julie Twist. Been renting for 3 years and they have helped with all sorts of problems big and small. Keep it ... Read Full Review

Comments (0)Was this helpful?:
Management ...

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5 Star Review
UserName

UserName

By : 'Dave'
Branch : Salford Quays, Sovereign Point, 31 The Quays
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : M5

5 Jun 2019
People found this helpful0

Yvonne always provides a good, responsive and positive service. I feel confident that should any issues arise, they will be handled quickly and ... Read Full Review


Comments on Agent Fees

OK

Comments (0)Was this helpful?:
They are always there to ...

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5 Star Review
UserName

By : 'Wei'
Branch : Head office, 237-239 Deansgate
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : M50

29 May 2019
People found this helpful0

Love the passion and their commitment in doing their job. They have supported me throughout the sales. The best servive I have experienced and received from Paul,Kelly and Ani that no other agents provide. Thanks ... Read Full Review


Comments on Agent Fees

good

Comments (0)Was this helpful?:
Great Maintenance ...

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5 Star Review

By : 'Dom'
Branch : Head office, 237-239 Deansgate
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M35E

27 May 2019
People found this helpful1

Brilliant and efficient service by Simon in the maintenance team. Replace my sink perfectly and made it look all incredibly shiny. Reliable service from Simon who has now fixed issues in my property twice. Really really happy with the service and would use them again and again. Really appreciate ... Read Full Review


Comments on Agent Fees

N\/A

Comments (1)Was this helpful?:

By : Margaret

28 May 2019

Hello Dom, thank you for the feedback regarding the work Simon has completed at your property. I will pass on you comments to Simon, Many thanks...


1 - 20 of 722 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Julie Twist Properties Complaints Handling Procedures 1.    Any complaints to be dealt with under this procedure should be in writing.   2.      The Office Manager or Director of the company is responsible for the particular branch will initially deal with the complaint.    3.      Your complaint will be acknowledged within 3 working days of receiving the initial complaint.   4.      You complaint will then be fully investigated and a detailed written response will be made.   5.      If you are not satisfied with the outcome of our initial investigation, your complaint will be reviewed by a Julie Twist the Managing Director either by e mail to Julie@julietwist.com or by post to 237-239 Deansgate, Manchester M3 4EN and a detailed response will be made including our final view point.   6.      In the event that the final view point still fails to satisfy your complaint, you have the option to refer the matter to the Ombudsman for Estate Agents within 6 months of the final viewpoint letter.  The Property Ombudsman, Beckett House, 4 Bridge StreetSalisbury,Wiltshire SP1 2LX.  Tel: 01722 333306   Fax: 01722 332296.          

Last updated at 12/22/2021, 8:48:58 AM by allAgents

Awards won by Julie Twist Properties

Regional Awards Won by Julie Twist Properties

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