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Jordans Residential Lettings

4.5/5, 85 Reviews
100% Recommended

25% letting valuation accuracy

50% letting fee satisfaction

Contact Us
Celebrating over 20 years in the residential lettings and property management business Jordan's are fully licensed ARLA agents and have some unique and valuable products for landlords and tenants. The business employs many local staff, over half of whom have been with the company more than ten years. Our clients e
njoy speaking and dealing with the same people they know and trust year after year.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting25%50.00%£400£775
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
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Address

Jordans Residential Lettings
5th Floor, Horton HouseLiverpool, Merseyside
L2 3PF
0151 244 5522

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
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Latest Properties

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Jordans Residential Lettings Branches (View All 8)
Melanie and Tracey were both ...

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5 Star Review
UserName

UserName

By : 'Sharon'
Branch : Bolton, 87 Bradshawgate
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CW12

10 Feb 2018
People found this helpful0

Melanie and Tracey were both amazing. Several viewers were found instantly the property went up for rental. The first viewers wanted the property 8 days later. All checks for references, credit checks etc were done swiftly. All aspects of their professionalism, help and support were fantastic. They ... Read Full Review


Comments on Agent Fees

Extremely reasonable

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By far the most incompetent ...

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1 Star Review

By : 'TheReviewer'
Branch : Fallowfield, 351 Wilmslow Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M14

23 Dec 2016
People found this helpful0

By far the most incompetent people I have ever dealt with in my life. For starters after multiple changes I finally recieved the tenancy agreement in August and they still had the cheek that I pay for July when I had no entry to the property. Secondly it appears that these people have no ability ... Read Full Review


Comments on Agent Fees

£85 for contracts which they conistently messed up huge details such as tenancy start date, names etc

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RUN AWAY FROM THIS ...

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1 Star Review

By : 'al'
Branch : Wilmslow, Suite 2F Dean Row Court Summerfield Village Dean Row Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE17

5 Aug 2015
People found this helpful0

RUN AWAY FROM THIS PEOPLE¡¡¡ As everybody says here they ignore your emails and phone calls. We have been chasing our secutity deposit for one month and a half ... Read Full Review

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I had organised a viewing for ...

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1 Star Review

By : 'Emily'
Branch : Manchester, 227 Deansgate
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : M3

20 Jul 2015
People found this helpful1

I had organised a viewing for a property with this company, now named Leaders. I arrived early and waited to have no one come meet me, after calling the office they informed me my viewing was cancelled due to the property being let the day before and tried to say someone had called me. This was not ... Read Full Review


What agent could do to change your mind?

Told me that the viewing was cancelled before I travelled! Not lied to me on the phone. They could have offered me something for their mistake while wasting my time and money.

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We are currently in a ...

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1 Star Review
UserName

By : 'vdo'
Branch : Warrington, 80 Sankey Street
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : WA4

10 Jun 2015
People found this helpful0

We are currently in a disupute with Jordans, despite having an email stating that we can vacate the property early (as it's up for sale) they have now changed their minds and stating we have to pay the rent to the end of the tenancy, we have now found a new property and are glad to leave Jordan's ... Read Full Review

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JORDANS DELIVERED THE WORST ...

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1 Star Review
UserName

By : 'Sara'
Branch : Warrington, 80 Sankey Street
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : WA4

22 Apr 2015
People found this helpful1

JORDANS DELIVERED THE WORST CUSTOMER SERVICE I'VE EVER RECEIVED! To cut a long story short after months of terrible service from making appointments and them not turning up to more serious matters like them sending us letters in the post with our address on and other people's details. Because of ... Read Full Review

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I have been renting from ...

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1 Star Review

By : 'r'
Branch : Bolton, 87 Bradshawgate
Services : Letting( As a Tenant )
Rent PCM : £444
Would you recommend ? : No
Postcode : BL2

25 Jan 2015
People found this helpful1

I have been renting from Jordan's for 2 years and have had numerous problems. When I moved in I had to get proffessional cleaners in as the property was filthy even though I was assured it had been cleaned. I returned home from work one day to find scaffolding up when I asked them they did not know ... Read Full Review

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We got asked to leave the ...

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1 Star Review
UserName

By : 'Amy'
Branch : Warrington, 80 Sankey Street
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : WA5

10 Dec 2014
People found this helpful2

We got asked to leave the rental property at the end of the tenancy after the landlord changed their mind so extending the notice by an extra month giving us till November 2014, which we were grateful for as we were panicking about finding another property to move into. With numerous emails going ... Read Full Review

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Terrible customer service, ...

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1 Star Review

By : 'Bruno'
Branch : Manchester, 227 Deansgate
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : M5

6 Dec 2014
People found this helpful1

Terrible customer service, they are ignoring emails / phone calls. If you are lucky enough to contact them, the do not show any interest about your issues, just offering a call back, which will never happen. They are also trying to keep your deposit at the end of your tenancy. Avoid ... Read Full Review

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This agent will trick you in ...

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1 Star Review

By : 'Listra'
Branch : Liverpool ,5th Floor, Horton House
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : CR0

24 Nov 2014
People found this helpful0

This agent will trick you in getting less value for your money and steal your holding deposit if you pay any. He will lie to you to get your money and the customer service is zero. Warning!!! DO NOT DO BUSINESS with this agency or you will ... Read Full Review


What agent could do to change your mind?

He could have agreed to give back the agreed part of my deposit according to their contract when my offer was rejected by their client. Instead he kept my entire £600.00 holding deposit even though a referencing had not been done as it was the next day. There were 2 conflicting information on the document. The contract on the first page stated that \" if an offer is declined by our client your deposit will be fully returned minus the cost of referencing by way of banking transfer within 14 working days\". This was the part I read which was on the first page.


Comments on Agent Fees

The agent charged a holding deposit is based on unfair and fraudulent trading practice and which he intends to get from each customer and keep the entire sum without even rendering a service. In effect, he is getting the money by stealing the holding deposits of customers. He needs to pay at the relevant parts of the holding deposit if the transaction is unsuccessful for whatever reason.

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I would not recommend anyone ...

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1 Star Review

By : 'Alina'
Branch : Manchester, 227 Deansgate
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : M50

30 Sept 2014
People found this helpful0

I would not recommend anyone to use this agency because the way they treat customers is just horrible. I arrived for a viewing of several apartments from another city and they just never turned up for the appointment. I called several times, and the same person picked up the phone, still asking me ... Read Full Review

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We rent our property through ...

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5 Star Review
UserName

By : 'lee'
Branch : Bolton, 87 Bradshawgate
Services : Letting( As a Tenant )
Rent PCM : £425
Would you recommend ? : Yes
Postcode : BL2

25 Sept 2014
People found this helpful0

We rent our property through jordans and have done for the past 7 years. The service is impeccable and nothing is to much trouble. Any issues that come up with maintenance, are dealt with straight away always repaired to the highest standards. Tracey in particular is highly professional and is ... Read Full Review

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Unfortunately, my partner and ...

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1 Star Review
UserName

By : 'DeckardsSheep'
Branch : Manchester, 227 Deansgate
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : M6

14 Aug 2014
People found this helpful2

Unfortunately, my partner and I have had several issues with Jordan's. We had to wait for over 2 years to get a replacement bed (we ended up buying our own in the meantime) furthermore, correspondence with Jordan's has been extremely difficult. They do not reply to emails and ignore phone calls, I ... Read Full Review

Comments (1)Was this helpful?:

By : Customer Care

4 Sept 2014

Your opinion and feedback is appreciated and we are sorry to hear that on this occasion you have not been happy with the service you have received. If you have any unresolved items that you wish...


This company is the worst ...

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1 Star Review
UserName

By : 'Jaymc'
Branch : Warrington, 80 Sankey Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L12

11 Jul 2014
People found this helpful0

This company is the worst letting agent I have ever Dealt with.. "*" Also we were lied to as we complained about work needed carrying out all of a sudden the landlord was selling up apparently... This was just a lie so they didn't have to carry out works.. We moved after 6 months in the ... Read Full Review


Comments on Agent Fees

Extortion!!!!

Comments (1)Was this helpful?:

By : Customer Care

13 Jul 2014

Your opinion and feedback is appreciated and we are sorry to hear that on this occasion you have not been happy with the service you have received. If you have any unresolved items that you wish...


By far the best lettings ...

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5 Star Review
UserName

UserName

By : 'Emma'
Branch : Fallowfield, 351 Wilmslow Road
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : M14

16 Jun 2014
People found this helpful0

By far the best lettings agent in Fallowfield! They have been so helpful and supportive throughout my year living in their property. They were efficient at dealing with any problem that we had with the ... Read Full Review

Comments (1)Was this helpful?:

By : Customer Care

18 Jun 2014

Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using...


They provide an excellent ...

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5 Star Review

By : 'Dr'
Branch : Fallowfield, 351 Wilmslow Road
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : M14

13 Jun 2014
People found this helpful0

They provide an excellent service, have caring attitude, complete tasks in reasonable time and are helpful. Deal with honesty and ... Read Full Review

Comments (1)Was this helpful?:

By : Customer Care

16 Jun 2014

Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using...


Jordan's has been a great ...

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5 Star Review

By : 'Rebecca'
Branch : Fallowfield, 351 Wilmslow Road
Services : Letting( As a Tenant )
Rent PCM : £775
Would you recommend ? : Yes
Postcode : M14

9 Jun 2014
People found this helpful0

Jordan's has been a great agency to deal with to date. When we first started to look for a flat they were accommodating and allowed us to view the same property a couple of times. Things such as the ability to make payments online have made things easier than previous experiences when living in ... Read Full Review

Comments (1)Was this helpful?:

By : Customer Care

9 Jun 2014

Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using...


Excellent service, always ...

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5 Star Review
UserName

By : 'Damian'
Branch : Fallowfield, 351 Wilmslow Road
Services : Letting( As a Tenant )
Rent PCM : £630
Would you recommend ? : Yes
Postcode : M41P

9 Jun 2014
People found this helpful0

Excellent service, always left feeling happy and looked after whenever I have a problem with my apartment. My issues have always been solved within 24 hours. Ali is a credit to your ... Read Full Review

Comments (1)Was this helpful?:

By : Customer Care

9 Jun 2014

Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using...


My move in went very smoothly ...

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5 Star Review
UserName

UserName

By : 'David'
Branch : Fallowfield, 351 Wilmslow Road
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : SK56

8 Jun 2014
People found this helpful0

My move in went very smoothly and on my first day in the house I noticed a couple of problems within the property so I emailed Jack Owen and he called me immediately in the morning and arranged for a plumber who came within an hour and fixed the problem,so far I have found Jack and Jordanls to be ... Read Full Review

Comments (1)Was this helpful?:

By : Customer Care

9 Jun 2014

Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using...


When contacting Jordans I ...

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5 Star Review
UserName

By : 'Alan'
Branch : Warrington, 80 Sankey Street
Services : Letting( As a Owner )
Rent PCM : £630
Would you recommend ? : Yes
Postcode : WA13

5 Jun 2014
People found this helpful0

When contacting Jordans I have dealt mainly with Linda. She has always been professional but friendly and extremely helpful on all occasions dealing with any queries or problems promptly and efficiently. I must add that the above also applies to all staff I have had dealings with. Overall I find ... Read Full Review

Comments (1)Was this helpful?:

By : Customer Care

5 Jun 2014

Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Awards won by Jordans Residential Lettings

Regional Awards Won by Jordans Residential Lettings

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