The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.5/5, 85 Reviews
100% Recommended
25% letting valuation accuracy
50% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 25% | 50.00% | £400 | £775 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 24 | 0 | 15 | 40 | 0 | 0 | 0 | 0 | 2 | 4 |
Jordans Residential Lettings
5th Floor, Horton House, Liverpool, Merseyside
L2 3PF
0151 244 5522


By : 'Sharon'
Branch : Bolton, 87 Bradshawgate
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CW12
Melanie and Tracey were both amazing. Several viewers were found instantly the property went up for rental. The first viewers wanted the property 8 days later. All checks for references, credit checks etc were done swiftly. All aspects of their professionalism, help and support were fantastic. They ... Read Full Review
Extremely reasonable
By : 'TheReviewer'
Branch : Fallowfield, 351 Wilmslow Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M14
By far the most incompetent people I have ever dealt with in my life. For starters after multiple changes I finally recieved the tenancy agreement in August and they still had the cheek that I pay for July when I had no entry to the property. Secondly it appears that these people have no ability ... Read Full Review
£85 for contracts which they conistently messed up huge details such as tenancy start date, names etc
By : 'al'
Branch : Wilmslow, Suite 2F
Dean Row Court
Summerfield Village
Dean Row Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE17
RUN AWAY FROM THIS PEOPLE¡¡¡ As everybody says here they ignore your emails and phone calls. We have been chasing our secutity deposit for one month and a half ... Read Full Review
By : 'Emily'
Branch : Manchester, 227 Deansgate
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : M3
I had organised a viewing for a property with this company, now named Leaders. I arrived early and waited to have no one come meet me, after calling the office they informed me my viewing was cancelled due to the property being let the day before and tried to say someone had called me. This was not ... Read Full Review
Told me that the viewing was cancelled before I travelled! Not lied to me on the phone. They could have offered me something for their mistake while wasting my time and money.

By : 'vdo'
Branch : Warrington, 80 Sankey Street
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : WA4
We are currently in a disupute with Jordans, despite having an email stating that we can vacate the property early (as it's up for sale) they have now changed their minds and stating we have to pay the rent to the end of the tenancy, we have now found a new property and are glad to leave Jordan's ... Read Full Review

By : 'Sara'
Branch : Warrington, 80 Sankey Street
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : WA4
JORDANS DELIVERED THE WORST CUSTOMER SERVICE I'VE EVER RECEIVED! To cut a long story short after months of terrible service from making appointments and them not turning up to more serious matters like them sending us letters in the post with our address on and other people's details. Because of ... Read Full Review
By : 'r'
Branch : Bolton, 87 Bradshawgate
Services : Letting( As a Tenant )
Rent PCM : £444
Would you recommend ? : No
Postcode : BL2
I have been renting from Jordan's for 2 years and have had numerous problems. When I moved in I had to get proffessional cleaners in as the property was filthy even though I was assured it had been cleaned. I returned home from work one day to find scaffolding up when I asked them they did not know ... Read Full Review

By : 'Amy'
Branch : Warrington, 80 Sankey Street
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : WA5
We got asked to leave the rental property at the end of the tenancy after the landlord changed their mind so extending the notice by an extra month giving us till November 2014, which we were grateful for as we were panicking about finding another property to move into. With numerous emails going ... Read Full Review
By : 'Bruno'
Branch : Manchester, 227 Deansgate
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : M5
Terrible customer service, they are ignoring emails / phone calls. If you are lucky enough to contact them, the do not show any interest about your issues, just offering a call back, which will never happen. They are also trying to keep your deposit at the end of your tenancy. Avoid ... Read Full Review
By : 'Listra'
Branch : Liverpool ,5th Floor, Horton House
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : CR0
This agent will trick you in getting less value for your money and steal your holding deposit if you pay any. He will lie to you to get your money and the customer service is zero. Warning!!! DO NOT DO BUSINESS with this agency or you will ... Read Full Review
He could have agreed to give back the agreed part of my deposit according to their contract when my offer was rejected by their client. Instead he kept my entire £600.00 holding deposit even though a referencing had not been done as it was the next day. There were 2 conflicting information on the document. The contract on the first page stated that \" if an offer is declined by our client your deposit will be fully returned minus the cost of referencing by way of banking transfer within 14 working days\". This was the part I read which was on the first page.
The agent charged a holding deposit is based on unfair and fraudulent trading practice and which he intends to get from each customer and keep the entire sum without even rendering a service. In effect, he is getting the money by stealing the holding deposits of customers. He needs to pay at the relevant parts of the holding deposit if the transaction is unsuccessful for whatever reason.
By : 'Alina'
Branch : Manchester, 227 Deansgate
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : M50
I would not recommend anyone to use this agency because the way they treat customers is just horrible. I arrived for a viewing of several apartments from another city and they just never turned up for the appointment. I called several times, and the same person picked up the phone, still asking me ... Read Full Review

By : 'lee'
Branch : Bolton, 87 Bradshawgate
Services : Letting( As a Tenant )
Rent PCM : £425
Would you recommend ? : Yes
Postcode : BL2
We rent our property through jordans and have done for the past 7 years. The service is impeccable and nothing is to much trouble. Any issues that come up with maintenance, are dealt with straight away always repaired to the highest standards. Tracey in particular is highly professional and is ... Read Full Review

By : 'DeckardsSheep'
Branch : Manchester, 227 Deansgate
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : M6
Unfortunately, my partner and I have had several issues with Jordan's. We had to wait for over 2 years to get a replacement bed (we ended up buying our own in the meantime) furthermore, correspondence with Jordan's has been extremely difficult. They do not reply to emails and ignore phone calls, I ... Read Full Review
By : Customer Care
4 Sept 2014Your opinion and feedback is appreciated and we are sorry to hear that on this occasion you have not been happy with the service you have received. If you have any unresolved items that you wish...

By : 'Jaymc'
Branch : Warrington, 80 Sankey Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L12
This company is the worst letting agent I have ever Dealt with.. "*" Also we were lied to as we complained about work needed carrying out all of a sudden the landlord was selling up apparently... This was just a lie so they didn't have to carry out works.. We moved after 6 months in the ... Read Full Review
Extortion!!!!
By : Customer Care
13 Jul 2014Your opinion and feedback is appreciated and we are sorry to hear that on this occasion you have not been happy with the service you have received. If you have any unresolved items that you wish...


By : 'Emma'
Branch : Fallowfield, 351 Wilmslow Road
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : M14
By far the best lettings agent in Fallowfield! They have been so helpful and supportive throughout my year living in their property. They were efficient at dealing with any problem that we had with the ... Read Full Review
By : Customer Care
18 Jun 2014Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using...
By : 'Dr'
Branch : Fallowfield, 351 Wilmslow Road
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : M14
They provide an excellent service, have caring attitude, complete tasks in reasonable time and are helpful. Deal with honesty and ... Read Full Review
By : Customer Care
16 Jun 2014Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using...
By : 'Rebecca'
Branch : Fallowfield, 351 Wilmslow Road
Services : Letting( As a Tenant )
Rent PCM : £775
Would you recommend ? : Yes
Postcode : M14
Jordan's has been a great agency to deal with to date. When we first started to look for a flat they were accommodating and allowed us to view the same property a couple of times. Things such as the ability to make payments online have made things easier than previous experiences when living in ... Read Full Review
By : Customer Care
9 Jun 2014Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using...

By : 'Damian'
Branch : Fallowfield, 351 Wilmslow Road
Services : Letting( As a Tenant )
Rent PCM : £630
Would you recommend ? : Yes
Postcode : M41P
Excellent service, always left feeling happy and looked after whenever I have a problem with my apartment. My issues have always been solved within 24 hours. Ali is a credit to your ... Read Full Review
By : Customer Care
9 Jun 2014Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using...


By : 'David'
Branch : Fallowfield, 351 Wilmslow Road
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : SK56
My move in went very smoothly and on my first day in the house I noticed a couple of problems within the property so I emailed Jack Owen and he called me immediately in the morning and arranged for a plumber who came within an hour and fixed the problem,so far I have found Jack and Jordanls to be ... Read Full Review
By : Customer Care
9 Jun 2014Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using...

By : 'Alan'
Branch : Warrington, 80 Sankey Street
Services : Letting( As a Owner )
Rent PCM : £630
Would you recommend ? : Yes
Postcode : WA13
When contacting Jordans I have dealt mainly with Linda. She has always been professional but friendly and extremely helpful on all occasions dealing with any queries or problems promptly and efficiently. I must add that the above also applies to all staff I have had dealings with. Overall I find ... Read Full Review
By : Customer Care
5 Jun 2014Thank you for your feedback, we strive to offer a comprehensive and customer friendly service so it's good to hear you have been so happy with your experience of using...
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