JM Estates Ltd - Encore

Just a quick note to say a big thank you to Linda Otley Having telephoned linda and explained that we required a questionnaire completing urgently, she then went out of her way to return it the same day. She was extremely polite and helpful and thanks to her we should be completing on our house ... Read Full Review

I would like to thank the staff at John Mortimer's for their help in completing the task of the cavity wall insulation. A special thanks to Steve for his liaison with the tenants in arranging the internal redecorations and access to the balconies through the flats. Some of the tenants who are ... Read Full Review

I would like to thank Denise for resolving the long standing issue of the television reception. There has been a problem with the signal which in part was due to the old cable and the need for some new equipment. The picture is so much better! On another point, last year I had some neighbour ... Read Full Review

I would like to thank Kim for his work in resolving outstanding issues left over from the previous managing agents. In particular the removal of the asbestos which was supposed to have been done on inspection was not completed although a certificate had been given. Kim was very good in negotiating ... Read Full Review

Dear Mr Mortimer In this day and age, we have found many staff employed are untrained, or too busy to help their customers on a regular basis. We have dealt with John Mortimer's Ltd for over 3 years now, and from day one, we are delighted to say that your employees have worked hard to ... Read Full Review

I am embarrassed to say having looked after our 60 flats for nearly 20 years, no one has thought to leave a message of thanks and gratitude to Ian and Suzanne and the entire team at Mortimers for their dedication over the years. A special thanks to John Mortimer who has always been available to ... Read Full Review

My wife and I would like to thank Peter, Kim and their team, for all the effort in the planning, tendering, and supervising of the work needed to bring our block up to a suitable standard of repair. While the work is still on going, you can see the remarkable transformation in the place already. ... Read Full Review

I would like to once again thank you for all your help with my sale, which was not without its difficulties thanks to a tenacious call centre solicitor ! Once my sale is completed I think one or both of my buyers, although they are busy with work and frequently abroad, will put themselves ... Read Full Review

Thank you so much for the hard work in resolving my patio door leaks which date back to the time Barratts built the property. A special thanks to Andrew for his efforts in tracing the water leaks, and proving to the developer Barratts that it was in fact a fault in the design and build of the ... Read Full Review

Sat on their hands for 21 years, as 3 flats 65a paid no service charge (world record ?) Lacked experience to renovate the fascade, cars parked on the pavements. Expensive, obstructive, inefficient and should be avoided. I understand that certain parts of the business such as lettings has been ... Read Full Review

John Mortimer Property Management claim to have taken over management of our block in September 2013. They refuse to meet, engage, discuss or remedy any complaint, comply with tenants and leaseholders legal rights, and refuse to obey directions of a judge in the LVT. "*" I am a landlord ... Read Full Review

I am so pleased that I am not the only person who has suffered at the hands of John Mortimer, this website is full of negative reviews. They are an utter disgrace and should not be in business. They claim to be a family business but are simply a family of rude, agressive and defensive bullies. I ... Read Full Review

I echo most of the negative comments re estate mgt left here. They manage my block of flats and have hardly done anything to repair things- there are loose tiles, lights not working plus they charge for window cleaning but I have never even seen them clean them. They take a nice hefty fee for the ... Read Full Review

John mortimer lettings are most possibly the worst estate agent to deal with. Both me and my partner have been renting through them for the past 3 years and have had nothing but trouble. The main issue seems to be poor organisation and management. From day 1 we were lied to with regards to the ... Read Full Review

I would like to thank you and especially Ian for all his help in dealing with a difficult Lessee and the LVT. With John's legal expertise and Ian's hard work in liaising with the parties,we had a very successful outcome to this difficult situation. Well done and thank you so ... Read Full Review

Hi John, I have completed the sale of my property today.I would like to thank you and your staff for all of the hard work that you have done for our flats at Chisbury Close .In the years that you have managed the property we have prospered considerably and carried out many projects ... Read Full Review

John Mortimer Property Co Ltd have managed this development for 6 years. They have now taken total control of suppliers and contractors using spurious health and safety reasons,when in fact the real reasons of course are purely financial for there benefit and there buddies . If you like the idea ... Read Full Review

I've used John Mortimer for just under two years now to fully manage a property of mine. I have found them to do a great job. They have found good tenants quickly and their ongoing management is good with maintenance issues dealt with promptly. They have been very responsive and are equally happy ... Read Full Review

This firm must be the worst 'Block Management' company on the planet. They take their fee and provide zero service. The estate has degenerated to the level where it may not now be possible to recover it. They are totally incapable when it comes to planning or budgeting for or managing routine ... Read Full Review

Please, please, please, please never ever use this company !! Unfortunately they managed our block of flats for three years and left us with a hole in the ceiling of our lounge for 10 months of this time. It took two years to resolve (through the insurance, as John Mortimer were incapable of ... Read Full Review