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Jacksons Estate Agents

4.8/5, 264 Reviews
88% Recommended

79% sales valuation accuracy

79% sales fee satisfaction

Contact Us
Jacksons are your local independent property experts in South London. We've been serving the area for over 20 years and we are told that our wealth of experience and knowledge comes across in every aspect of our polite, efficient and professional service.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale79.00%79.00%£340,000£1,325,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
70766392272241611
Address

Jacksons Estate Agents
507 Old York RoadLondon, Greater London
SW18 1TF
020 8875 8899

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:00 - 20:00
  2. 08:00 - 20:00
  3. 08:00 - 20:00
  4. 08:00 - 20:00
  5. 08:00 - 20:00
  6. 08:00 - 20:00
  7. 08:00 - 20:00
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
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Latest Properties

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Jacksons Estate Agents Branches (View All 9)
We always shop around re ...

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5 Star Review
UserName

UserName

By : 'Jacksons'
Branch : Wandsworth, 507 Old York Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW18

13 Mar 2017
People found this helpful0

We always shop around re agents as it's hard to find good ones who are committed, who work after hour's and who do give you feed back! That's Jacksons Old York Rd Wandsworth. Tom and Kelly A BIG thank you for re letting our flat once more and so quickly. A real credit to the Jacksons ... Read Full Review


Comments on Agent Fees

Good fees but negotiations are needed

Comments (1)Was this helpful?:

By : Marilyn

13 Mar 2017

Dear Stuart, Thank you very much for your lovely review regarding our Wandsworth Office. Feedback is very important to us and we appreciate you taking time to post this review. I would...


I used Jacksons Estate Agents ...

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1 Star Review

By : 'Lara'
Branch : Tooting, 26 Tooting Bec Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : SW17

1 Mar 2017
People found this helpful4

I used Jacksons Estate Agents to Let and Manage my property from 2012 - 2016. They were great for the first 2 years. Unfortunately I cannot say the same for the last 2 years because: 1. They consistently paid the rent collected to me on random dates, up to a month late and in one instance never at ... Read Full Review


Comments on Agent Fees

They charged 16% to let and manage my property which in my view was fair when they did what they said they would in the first 2 years, but this is extortionate when they didn't provide these services for the final 2 years

Comments (3)Was this helpful?:

By : Marilyn

6 Mar 2017

Dear Lara, I am very concerned to read your review and keen to discuss this with you. If you could contact me at marilynplews@customerrelationsteam.co.uk and provide me with further details,...


Absolutely disgraceful ...

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1 Star Review
UserName

UserName

By : 'Suzy'
Branch : London, 115 Balham High Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW18

25 Jan 2017
People found this helpful3

Absolutely disgraceful agents. Withholding our deposit, we have no email communication for weeks, sometimes months over simple issues. Complete lack of service and responses, and an inability to solve any issues you have with the property. Extremely poor tenant management. Would never recommended ... Read Full Review


Comments on Agent Fees

Bad

Comments (1)Was this helpful?:

By : Marilyn

25 Jan 2017

Dear Suzy, I am sorry to hear that you are unhappy with Jacksons. If you could e-mail further details to me at marilynplews@customerrelationsteam.co.uk I can investigate the situation and try...


We started a lease on a ...

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1 Star Review
UserName

UserName

By : 'Catherine'
Branch : London, 115 Balham High Road
Services : Letting (As a Tenant)
Rent PCM : £1650
Would you recommend ? : No
Postcode : SW12

9 Jan 2017
People found this helpful6

We started a lease on a property on Bedford Hill that was organised by Jackson's in November 2015 and terminated in November 2016. At the start and end of this lease our dealings with Jackson's added nothing but stress to the already stressful scenario of moving home. On moving in, lease paperwork ... Read Full Review


Comments on Agent Fees

N/A

Comments (1)Was this helpful?:

By : Marilyn

16 Jan 2017

Dear Catherine, I am really sorry to hear that you have been unhappy with the service provided by our Balham Office. If you could e-mail further details to me at...


I am pleased to write that ...

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5 Star Review
UserName

UserName

By : 'Patricia'
Branch : Streatham, 1-3 De Montfort Parade
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SW16

30 Oct 2016
People found this helpful1

I am pleased to write that the whole process of selling a property with Jacksons proved to be efficient and stress free. I appreciate that this was a branch team effort but would like to mention James King who responded quickly to any queries that I had and also David Martin who ensured that I was ... Read Full Review

Comments (1)Was this helpful?:

By : Marilyn

16 Jan 2017

Dear Patricia, I wanted to say thank you for your kind comments about the service you received from our Balham office. We really appreciate you taking time to post this review as feedback is...


We have just started working ...

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5 Star Review
UserName

By : 'Garrett'
Branch : London, 372-374 Garratt Lane
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : SW18

28 Oct 2016
People found this helpful0

We have just started working with Jacksons property maintenance department - the property managers are quick to action and concise in their working. Ann Brown, who oversees the team, is quick to assist with account related queries and those of a more difficult nature. Jacksons use an online ... Read Full Review

Comments (0)Was this helpful?:
Just want to thank Pheobe for ...

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5 Star Review
UserName

By : 'phoenixg77'
Branch : London, 115 Balham High Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW12

20 Oct 2016
People found this helpful1

Just want to thank Pheobe for all her hard work and perseverance helping me carry out major works to my property. I don't think I could have coped with the stress without her. I know my property is in safe hands, thank you again ... Read Full Review


Comments on Agent Fees

reasonable

Comments (0)Was this helpful?:
Fantastic service. ...

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5 Star Review
UserName

By : 'D.'
Branch : London, 115 Balham High Road
Services : Letting (As a Owner)
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : SW16

6 Oct 2016
People found this helpful1

Fantastic service. Professional advice and support. Very valuable as we were first time landlords. Because of her professionalism, we used Jacksons for selling the property ... Read Full Review


Comments on Agent Fees

We all hate paying fees. For the level of service, a competitive rate

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Valerie and Anne have been ...

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5 Star Review
UserName

UserName

By : 'Charles'
Branch : London, 372-374 Garratt Lane
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW17

29 Sept 2016
People found this helpful0

Valerie and Anne have been helping me deal with some issues at a flat we rent. I have only recently been dealing with Valerie but they have been very efficient in resolving a very long and drawn out matter and I appreciate everything they have done to ... Read Full Review

Comments (0)Was this helpful?:
The worst estate agent ...

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1 Star Review

By : 'Rachel'
Branch : Streatham, 1-3 De Montfort Parade
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW16

23 Aug 2016
People found this helpful3

The worst estate agent experience I've ever had. They didn't turn up to one viewing at all, didn't have the keys for 2 of the properties I wanted to see twice and eventually asked us to pay a holding deposit on a house that wasn't due for completion until a month after we were meant to move ... Read Full Review


What agent could do to change your mind?

£180 each - it's about average in London.


Comments on Agent Fees

£180 each - it's about average in London.

Comments (0)Was this helpful?:
Being out of the U.K. I have ...

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5 Star Review
UserName

UserName

By : 'Happy'
Branch : Tooting, 26 Tooting Bec Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW12

29 Jul 2016
People found this helpful0

Being out of the U.K. I have every confidence in the management team of Jamie wainwright and Anne Brown. They are always professional, helpful and have proven to me that my property is in completely safe hands. Thank you ... Read Full Review

Comments (0)Was this helpful?:
I have been dealing with Ann ...

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5 Star Review

By : 'Todd'
Branch : Clapham, 73 Abbeville Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : SW4

28 Jul 2016
People found this helpful0

I have been dealing with Ann for the last 6 weeks, and have found Ann and her team very professional and easy to deal with. They are professional yet friendly and easy going. Definitely recommend ... Read Full Review

Comments (0)Was this helpful?:
Absolutely shocking agency. ...

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1 Star Review

By : 'Awful'
Branch : London, 372-374 Garratt Lane
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SM2

8 Jul 2016
People found this helpful5

Absolutely shocking agency. NEVER use them. From day one of renting a property through Jacksons, we experienced lies, lies and more lies. Ann in particular is an incredibly bad agent who avoids issues that are presented to her and more than happy to ignore distressed tenants' and their property ... Read Full Review

Comments (1)Was this helpful?:

By : Nick Hignell

8 Jul 2016

Dear Sir/Madam, Jacksons has been operational for 21 years, and without wishing to come across as defensive we are by no means ‘an absolutely shocking' agency. We are a local business, employing ...


Having recently gone through ...

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5 Star Review
UserName

By : 'Mark'
Branch : Tooting, 26 Tooting Bec Road
Services : Letting (As a Owner)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SW18

22 Jun 2016
People found this helpful0

Having recently gone through the process of selling my flat while living in Australia, Karina has been a great help in helping me with this process. In fact I couldn't have done it without her friendly and professional assistance. Prior to this sale Karina has been involved in managing the letting ... Read Full Review


What agent could do to change your mind?

Whilst not involved in the sale of the flat, I found Jackson's fees for letting and managing the property for the past 7 years to be very reasonable.


Comments on Agent Fees

Whilst not involved in the sale of the flat, I found Jackson's fees for letting and managing the property for the past 7 years to be very reasonable.

Comments (0)Was this helpful?:
I mostly have had telephone ...

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5 Star Review
UserName

By : 'Aziz'
Branch : London, 372-374 Garratt Lane
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW18

20 Jun 2016
People found this helpful0

I mostly have had telephone contact with Karina Selway in management department. karina has always been very helpful,professional, and easy to talk with. I do really appreciate her efficiency and ... Read Full Review


What agent could do to change your mind?

I had rented my property through Wands worth office, I think the fee was slightly high, and also with installation of Co detector they charged me too much.


Comments on Agent Fees

I had rented my property through Wands worth office, I think the fee was slightly high, and also with installation of Co detector they charged me too much.

Comments (0)Was this helpful?:
Coral has been excellent ...

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5 Star Review
UserName

By : 'Tania'
Branch : Tooting, 26 Tooting Bec Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : SW11

26 May 2016
People found this helpful0

Coral has been excellent keeping us in the loop re new tenants and overall been very efficient and helpful.. We have been very impressed . She keeps up very up to date each day on what is going on which is very helpful when we live ... Read Full Review

Comments (0)Was this helpful?:
Jacksons in general, and ...

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3 Star Review
UserName

UserName

By : 'B'
Branch : Tooting, 26 Tooting Bec Road
Services : Letting (As a Owner)
Rent PCM : £1
Would you recommend ? : Yes
Postcode : SW18

18 May 2016
People found this helpful0

Jacksons in general, and specifically Karina, have has always been exceptionally polite and helpful during the period they were our letting agent (2 ... Read Full Review

Comments (0)Was this helpful?:
Karina was very helpful in ...

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4 Star Review
UserName

By : 'Gary'
Branch : Tooting, 26 Tooting Bec Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW18

16 May 2016
People found this helpful0

Karina was very helpful in assisting and dealing with issues relating to my departing tenants that lead to a claim through My Deposits. She kept me informed of progress and ultimately helped me get some ... Read Full Review

Comments (0)Was this helpful?:
Jamie Leigh has been really ...

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5 Star Review
UserName

By : '64'
Branch : Tooting, 26 Tooting Bec Road
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : SW12

5 May 2016
People found this helpful0

Jamie Leigh has been really helpful as our building manager over the past 18 months and we are really thrilled. She has gone out of her way to help us with any queries, no matter how difficult (being locked out countless times) with ease and is a pleasure to work ... Read Full Review


Comments on Agent Fees

n/a

Comments (0)Was this helpful?:
Jamie Leigh has been looking ...

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5 Star Review
UserName

By : 'David'
Branch : Tooting, 26 Tooting Bec Road
Services : Letting (As a Owner)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SW16

29 Apr 2016
People found this helpful0

Jamie Leigh has been looking after me and my property for a few years now. I live abroad and Jamie Leigh is my eyes and ears, she and I have been through some dreadful tenants and she has been amazing in how she has dealt with them with me, and just her custommer focus and service is amazing, shes ... Read Full Review


What agent could do to change your mind?

Seem like approriate value for money


Comments on Agent Fees

Seem like approriate value for money

Comments (0)Was this helpful?:
1 - 20 of 264 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by Jacksons Estate Agents

Regional Awards Won by Jacksons Estate Agents

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