The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 264 Reviews
88% Recommended
79% sales valuation accuracy
79% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 79.00% | 79.00% | £340,000 | £1,325,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 70 | 7 | 66 | 39 | 22 | 7 | 22 | 4 | 16 | 11 |
Jacksons Estate Agents
507 Old York Road, London, Greater London
SW18 1TF
020 8875 8899




By : 'Jacksons'
Branch : Wandsworth, 507 Old York Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW18
We always shop around re agents as it's hard to find good ones who are committed, who work after hour's and who do give you feed back! That's Jacksons Old York Rd Wandsworth. Tom and Kelly A BIG thank you for re letting our flat once more and so quickly. A real credit to the Jacksons ... Read Full Review
Good fees but negotiations are needed
By : Marilyn
13 Mar 2017Dear Stuart, Thank you very much for your lovely review regarding our Wandsworth Office. Feedback is very important to us and we appreciate you taking time to post this review. I would...
By : 'Lara'
Branch : Tooting, 26 Tooting Bec Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : SW17
I used Jacksons Estate Agents to Let and Manage my property from 2012 - 2016. They were great for the first 2 years. Unfortunately I cannot say the same for the last 2 years because: 1. They consistently paid the rent collected to me on random dates, up to a month late and in one instance never at ... Read Full Review
They charged 16% to let and manage my property which in my view was fair when they did what they said they would in the first 2 years, but this is extortionate when they didn't provide these services for the final 2 years
By : Marilyn
6 Mar 2017Dear Lara, I am very concerned to read your review and keen to discuss this with you. If you could contact me at marilynplews@customerrelationsteam.co.uk and provide me with further details,...


By : 'Suzy'
Branch : London, 115 Balham High Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW18
Absolutely disgraceful agents. Withholding our deposit, we have no email communication for weeks, sometimes months over simple issues. Complete lack of service and responses, and an inability to solve any issues you have with the property. Extremely poor tenant management. Would never recommended ... Read Full Review
Bad
By : Marilyn
25 Jan 2017Dear Suzy, I am sorry to hear that you are unhappy with Jacksons. If you could e-mail further details to me at marilynplews@customerrelationsteam.co.uk I can investigate the situation and try...


By : 'Catherine'
Branch : London, 115 Balham High Road
Services : Letting (As a Tenant)
Rent PCM : £1650
Would you recommend ? : No
Postcode : SW12
We started a lease on a property on Bedford Hill that was organised by Jackson's in November 2015 and terminated in November 2016. At the start and end of this lease our dealings with Jackson's added nothing but stress to the already stressful scenario of moving home. On moving in, lease paperwork ... Read Full Review
N/A
By : Marilyn
16 Jan 2017Dear Catherine, I am really sorry to hear that you have been unhappy with the service provided by our Balham Office. If you could e-mail further details to me at...


By : 'Patricia'
Branch : Streatham, 1-3 De Montfort Parade
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SW16
I am pleased to write that the whole process of selling a property with Jacksons proved to be efficient and stress free. I appreciate that this was a branch team effort but would like to mention James King who responded quickly to any queries that I had and also David Martin who ensured that I was ... Read Full Review
By : Marilyn
16 Jan 2017Dear Patricia, I wanted to say thank you for your kind comments about the service you received from our Balham office. We really appreciate you taking time to post this review as feedback is...

By : 'Garrett'
Branch : London, 372-374 Garratt Lane
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : SW18
We have just started working with Jacksons property maintenance department - the property managers are quick to action and concise in their working. Ann Brown, who oversees the team, is quick to assist with account related queries and those of a more difficult nature. Jacksons use an online ... Read Full Review

By : 'phoenixg77'
Branch : London, 115 Balham High Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW12
Just want to thank Pheobe for all her hard work and perseverance helping me carry out major works to my property. I don't think I could have coped with the stress without her. I know my property is in safe hands, thank you again ... Read Full Review
reasonable

By : 'D.'
Branch : London, 115 Balham High Road
Services : Letting (As a Owner)
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : SW16
Fantastic service. Professional advice and support. Very valuable as we were first time landlords. Because of her professionalism, we used Jacksons for selling the property ... Read Full Review
We all hate paying fees. For the level of service, a competitive rate


By : 'Charles'
Branch : London, 372-374 Garratt Lane
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW17
Valerie and Anne have been helping me deal with some issues at a flat we rent. I have only recently been dealing with Valerie but they have been very efficient in resolving a very long and drawn out matter and I appreciate everything they have done to ... Read Full Review
By : 'Rachel'
Branch : Streatham, 1-3 De Montfort Parade
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW16
The worst estate agent experience I've ever had. They didn't turn up to one viewing at all, didn't have the keys for 2 of the properties I wanted to see twice and eventually asked us to pay a holding deposit on a house that wasn't due for completion until a month after we were meant to move ... Read Full Review
£180 each - it's about average in London.
£180 each - it's about average in London.


By : 'Happy'
Branch : Tooting, 26 Tooting Bec Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW12
Being out of the U.K. I have every confidence in the management team of Jamie wainwright and Anne Brown. They are always professional, helpful and have proven to me that my property is in completely safe hands. Thank you ... Read Full Review
By : 'Todd'
Branch : Clapham, 73 Abbeville Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : SW4
I have been dealing with Ann for the last 6 weeks, and have found Ann and her team very professional and easy to deal with. They are professional yet friendly and easy going. Definitely recommend ... Read Full Review
By : 'Awful'
Branch : London, 372-374 Garratt Lane
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SM2
Absolutely shocking agency. NEVER use them. From day one of renting a property through Jacksons, we experienced lies, lies and more lies. Ann in particular is an incredibly bad agent who avoids issues that are presented to her and more than happy to ignore distressed tenants' and their property ... Read Full Review
By : Nick Hignell
8 Jul 2016Dear Sir/Madam, Jacksons has been operational for 21 years, and without wishing to come across as defensive we are by no means ‘an absolutely shocking' agency. We are a local business, employing ...

By : 'Mark'
Branch : Tooting, 26 Tooting Bec Road
Services : Letting (As a Owner)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SW18
Having recently gone through the process of selling my flat while living in Australia, Karina has been a great help in helping me with this process. In fact I couldn't have done it without her friendly and professional assistance. Prior to this sale Karina has been involved in managing the letting ... Read Full Review
Whilst not involved in the sale of the flat, I found Jackson's fees for letting and managing the property for the past 7 years to be very reasonable.
Whilst not involved in the sale of the flat, I found Jackson's fees for letting and managing the property for the past 7 years to be very reasonable.

By : 'Aziz'
Branch : London, 372-374 Garratt Lane
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW18
I mostly have had telephone contact with Karina Selway in management department. karina has always been very helpful,professional, and easy to talk with. I do really appreciate her efficiency and ... Read Full Review
I had rented my property through Wands worth office, I think the fee was slightly high, and also with installation of Co detector they charged me too much.
I had rented my property through Wands worth office, I think the fee was slightly high, and also with installation of Co detector they charged me too much.

By : 'Tania'
Branch : Tooting, 26 Tooting Bec Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : SW11
Coral has been excellent keeping us in the loop re new tenants and overall been very efficient and helpful.. We have been very impressed . She keeps up very up to date each day on what is going on which is very helpful when we live ... Read Full Review


By : 'B'
Branch : Tooting, 26 Tooting Bec Road
Services : Letting (As a Owner)
Rent PCM : £1
Would you recommend ? : Yes
Postcode : SW18
Jacksons in general, and specifically Karina, have has always been exceptionally polite and helpful during the period they were our letting agent (2 ... Read Full Review

By : 'Gary'
Branch : Tooting, 26 Tooting Bec Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW18
Karina was very helpful in assisting and dealing with issues relating to my departing tenants that lead to a claim through My Deposits. She kept me informed of progress and ultimately helped me get some ... Read Full Review

By : '64'
Branch : Tooting, 26 Tooting Bec Road
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : SW12
Jamie Leigh has been really helpful as our building manager over the past 18 months and we are really thrilled. She has gone out of her way to help us with any queries, no matter how difficult (being locked out countless times) with ease and is a pleasure to work ... Read Full Review
n/a

By : 'David'
Branch : Tooting, 26 Tooting Bec Road
Services : Letting (As a Owner)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SW16
Jamie Leigh has been looking after me and my property for a few years now. I live abroad and Jamie Leigh is my eyes and ears, she and I have been through some dreadful tenants and she has been amazing in how she has dealt with them with me, and just her custommer focus and service is amazing, shes ... Read Full Review
Seem like approriate value for money
Seem like approriate value for money
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Last updated at 11/30/2, 12:00:00 AM by allAgents