The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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2/5, 32 Reviews
28% Recommended
40% letting valuation accuracy
23% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 40% | 23.00% | £500 | £2,815 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
2 | 0 | 7 | 18 | 0 | 0 | 0 | 0 | 0 | 5 |
Lauren
By : 'Richard'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : BN1
We have been clients of Home Leasing now for more than 20 years, and they have managed 3 flats for us perfectly. Our direct Manager is Lauren Whinan who is always extremely helpful, attentive as well as being very knowledgeable. I appreciate that we are 'landlords', but so far as we ... Read Full Review
By : 'Patrick'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : BN1
AVOID HOME LEASING BRIGHTON Home leasing (64 Queen’s Road) were my letting agents for a year in student accommodation. I did not have a good experience with them. All communication with Home Leasing was difficult and drawn out. The manager would respond to emails weeks late, or not at ... Read Full Review
Lauren
By : 'Jan'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : BN1
I have rented out my flats through Home Leasing for many years. I have always found them very helpful, proactive, communicative and friendly. Especially my portfolio manager Lauren Winnan. She could not be more on the ball, professional and organized. She always delivers what she says, gives great ... Read Full Review
By : Oliver Jones
22 Oct 2020I'm sure the service they provide to a landlord is somewhat different to the complete contempt they show towards students just wanting a decent home to live in whilst at university. I...
By : 'Suzanne'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN1
Do not consider this agency if you're a student. They will overcharge you when you are due to receive your deposit back. They will find ways to hang onto your money. My son and his flatmates have just been charged, amongst other things, £70 for 9 lightbulbs! The agency have made ... Read Full Review
By : 'Simon'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Tenant )
Rent PCM : £2815
Would you recommend ? : No
Postcode : BN2
Do not use these agents. My son rented a property through this company for 2nd year at uni. Quite frankly the service has been appalling and the property in a very poor state of repair even when moving in, despite the huge rent being paid. On moving in, the fridge could not be plugged in as the ... Read Full Review
Sam
By : 'V'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : BN3
Would not recommend agent to anyone. My property manager was almost impossible to get hold off and never returned calls or correspondence. Had to rely on contacting my landlord directly for most things and was stung with a fortune for my deposit even though the property was in excellent condtion. ... Read Full Review
Admin fees charged when I did ALL my own admin
By : 'Ray'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : BN1
We are renting a property from Home Leasing, and have been in the property for a few years now. The service we receive has been good so far, and all maintenance issues we have reported has been rectified. I found the staff friendly and I cannot fault them in any way. We received a very detailed ... Read Full Review
Agency fees are expensive, but then so are all agents fees.
Sam
By : 'Abby'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN2
I feel the need to write a review after consistently calling and emailing home leasing and especially my property manager sam watts continuously for the past month regarding my deposit. It has been almost a month since moving out of the property and we still have not received our deposit back. ... Read Full Review
Charged for silly things like blue tac marks that were already there and a crack in a bidet that was never used. The house is old and needs completely revamping, charges for small things that don't work is completely pointless. Just a way for them to make more money.
Sam
By : 'RJ'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN2
In spite of all the negative reviews on here, I have overall found HomeLeasing to be reasonable agents. Positives: - When I was moving in, everything was handled quickly and efficiently, although they weren't able to provide a second viewing when I requested, which was irritating. - I have ... Read Full Review
Appalling and unreasonable. What possible reason could there be to charge a prospective tenant over £200? If they're recouping the cost of 15minutes of consultation and passing over some keys, it should de lower and it should be recouped from the landlord rather than the tenant (they can afford it).
By : 'Ken67'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN10
Lived in property for 10 years and found staff honest,helpful and friendly Would happily use again in the future ... Read Full Review
By : 'JL'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : BN1
I would urge potential tenants not to use this company as they were not helpful during our stay. Any repairs took a long time to be fixed. We have now been hit with hidden and unrealistic check out fees. Overall the whole experience has left a bad taste in my mouth and I don't normally leave ... Read Full Review
The agent's fee are extortionate and quite frankly ridiculous. We moved into the flat and there was damage to certain areas of the flat e.g. window repairs needed, paint stains on the carpets and leaks etc. We have been quoted +£400 worth of fees. The flat was left spotless and was well kept during our tenancy. I feel that they are adding fees on in order to refurbish the flat for potential new tenants and this cost should not lie with us as the flat was left spotless. I can understand that a certain amount of cleaning may be required but not +£400 worth of cleaning.
By : 'JS'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN3
What can i say, are there any good agents anywhere?! When we viewed the property we are now renting the garden had been stripped and all the plants, vines, and about two trees were piled at the back of the garden rotting away, and the shed and gravel area was full of the previous tenants junk. ... Read Full Review
All agents fees are over the top for what they do ( or rather don't) do
By : 'Anon'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : BN1
I was tenanted a stunning flat in Brighton through Home Leasing's Brighton branch. However the experience I've had dealing with them was far from stunning. During my lease of this flat, I changed jobs and found myself getting paid on different day than usual, therefore my direct debit was unable ... Read Full Review
Atrocious
By : 'A'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : BN1
Please don't use. They lied to our student sons, telling them their offer was accepted for a property, and they would take it off the market. In fact they had already accepted an offer a week earlier, and we're just waiting to see if the others would complete by the end of the following day. Due to ... Read Full Review
By : 'lukeoneill'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : BN1
You might see the other reviews here and think 'maybe we'll be lucky'. You won't be. This is an awful company with awful employees. Incompetent, unhelpful and rude from top to bottom. The one star is only there because it's a requirement. The handful of positive reviews you see here are clearly ... Read Full Review
A company this incompetent should be paying it's customers. Fess were beyond a joke for what was received in exchange.
A company this incompetent should be paying it's customers. Fess were beyond a joke for what was received in exchange.
Paul
By : 'Roger'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN1
Just don't!! Home Leasing are a scourge on society and are everything that is wrong with estate agents in this country. They are incredibly poorly led and single-handly epitomise why estate agents should be regulated. Read around, do your research and you will soon discover who they are. According ... Read Full Review
By : 'K.'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : BN3
No complaints whatsoever about Home Leasing. I rented a flat from them almost two years ago and, after a short interview where they explained everything I needed to do, I filled in an application and paid a holding deposit, then two weeks later was able to move in. There was a problem with one of ... Read Full Review
The agency fees were fair as the service was good and included a very good inventory with photographs, which I was allowed to amend if I noticed anything that they had missed.
By : 'simon'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : BN2
What can I say, these people are either dodgy or incompetent, probably both. They rarely returned calls, were very slow in addressing issues at the property including leaving us without a fully working fridge for over a week before suggesting we contact the fridge man ourselves, and they retained ... Read Full Review
The agent could have acted in a professional, honest manner and adhered to their own code of conduct / tenancy agreement
It is a sellers market
By : 'Anon'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : BN2
Poor agent service, they do not respond to your calls or contact you when they say they will. The property's they let are of poor quality and in poor condition (their builder said all their properties were of low standard!) Once the property was vacated they took deposit money without discussion ... Read Full Review
Excessive fees, rent was also too high for the quality of property and level of service from this agent. These costs should be more closely regulated and all check outs should be conducted by an independent body to ensure claims and deductions from your deposit are objectively made.
Excessive fees, rent was also too high for the quality of property and level of service from this agent. These costs should be more closely regulated and all check outs should be conducted by an independent body to ensure claims and deductions from your deposit are objectively made.
By : 'bob'
Branch : Brighton, 64 Queens Road
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : BN2
These are one of the worst estate agents I have ever had the misfortune to use. Not only are they money grabbing swizzers but they do not respond to serious faults with the properties they manage swiftly or efficiently. They also have the great pleasure of renewing your contract every 6 months and ... Read Full Review
Not charge unnecessary and excessive admin fees. Respond to issues promptly.
Too many fees and too expensive.