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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
3.7/5, 18 Reviews
71% Recommended
100% sales valuation accuracy
75% sales fee satisfaction
Hillier & Wilson
Bartholomew House, 64 Bartholomew Street, Newbury, Berkshire
RG14 7BE
01635 522044
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 0 | 0 | 9 | 2 | 3 | 1 | 0 | 3 |
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100% | 75.00% | £240,000 | £450,000 |
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By : 'Debora'
Branch : Newbury, Bartholomew House, 64 Bartholomew Street
Services : Sales( Prospective Vendor/Buyer )
Sold price : £595
Would you recommend ? : No
Postcode : RG18
In this day and age women do make choices…. Maybe not in Hillier and Wilson’s business or family but certainly in mine and many of my friends. There is a law against this kind of discrimination toward me today and cannot believe that it occurred. It all started with my request to view a property ... Read Full Review
In this day and age women do make choices…. Maybe not in Hillier and Wilson’s business or family but certainly in mine and many of my friends. There is a law against this kind of discrimination toward me today and cannot believe that it occurred. It all started with my request to view a property that they were advertising. I was called and they stated as I was a Mrs there must be a Mr and what’s his name!?!? I found that strange but passed on my husband’s details. I then was contacted by them for a sooner viewing however when I said I would be coming alone they said I couldn’t as I needed to view with my Husband! I immediately told them that the original booking, I would have attending alone aswell. They immediately said that they’d not allow that one either, as I needed to attend with my husband! I was passed on to the equally rude male owner who then said it was a matter of lack of staff and them not wanting to do a second viewing. I promptly told him if I liked the property and offered, we’d require a second viewing anyway and he scoffed at me. Clearly showing it was, in fact that I was a woman viewing alone that they found unacceptable. Finally what made me not pursue was the male owners statement that due to my call and disagreement he would make sure only he was at the viewing and not his staff, I found this both a bullying tactic, a male chauvinistic attitude and frankly both unacceptable and intimating to say the least. Hence I didn’t book the viewing.
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Tony
By : 'Kitkat'
Branch : Newbury, Bartholomew House, 64 Bartholomew Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : RG14
The most rude and unhelpful estate agent I have ever dealt with. Whenever we tried to view a property she offered us one appointment. If we couldn't make that we were faced with a brick wall. She never tried to fit us in as other agents do. She would not allow one of us to view a property ... Read Full Review
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Lorraine
Tony
By : 'Claire'
Branch : Newbury, Bartholomew House, 64 Bartholomew Street
Services : Sales( As a Vendor )
Sold price : £450000
Would you recommend ? : Yes
Postcode : RG14
Famtastic service from start to finish. Tony & Lorraine were exptremely courteous and professional throughout and kept us informed all the way through the process. I would not hesitate to recommend them and have done so already to many family & ... Read Full Review
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By : 'Disgruntled'
Branch : Newbury, Bartholomew House, 64 Bartholomew Street
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : RG14
First time user of this estate agent and will never buy or sell with them again. They were very rude unhelpful and the manager was very ... Read Full Review
They haven\'t listened so far and constantly having to chase for any information.
By : Lorraine Wilson
26 Aug 2014I am not sure who you are but if you would like to discuss why you are so unhappy please call me I would be more than happy to talk to you. Our telephone number is 01635 522044. Kind...
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Tony
Carol
By : 'Roses'
Branch : Newbury, Bartholomew House, 64 Bartholomew Street
Services : Sales( As a Vendor )
Sold price : £280000
Would you recommend ? : Yes
Postcode : RG14
We just wanted to take the opportunity to write to you and thank you for your absolute commitment and professionalism in our recent house sale in Russell Road. Choosing an estate agent is never an easy task, but you made our sale effortless and conducted the entire process with energy and ... Read Full Review
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Lorraine
Carol
By : 'susan'
Branch : Newbury, Bartholomew House, 64 Bartholomew Street
Services : Sales( As a Vendor )
Sold price : £425000
Would you recommend ? : Yes
Postcode : RG18
Lorraine Wilson & Carol ( office Manager + Lewis) were very professional at all times as were all of the staff team .They ensured that I was constantly updated with regards to our sale, also always available when I needed to contact them to answer any queries'. The whole process was handled ... Read Full Review
Agents fees were very reasonable and affordable.
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Carol
Tony
By : 'Ms'
Branch : Newbury, Bartholomew House, 64 Bartholomew Street
Services : Sales( As a Vendor )
Sold price : £340000
Would you recommend ? : Yes
Postcode : RG14
Wonderful service from start to finish with this small team - a professional valuation and stunning colour brochure & web presence helped find us a quality buyer within 14 days. The star of this estate agency however is the patient Carol, she ensured the chain progressed smoothly and checked ... Read Full Review
Very reasonable for the Newbury area
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Tony
By : 'Martin'
Branch : Newbury, Bartholomew House, 64 Bartholomew Street
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : No
Postcode : RG20
After initially meeting Tony we had good first impressions and high expectations. Well, once our house was sold STC we heard nothing. We even had to instigate viewings of other suitable properties with them; we were expecting them to give us the heads up (as they had promised). But no. As the sale ... Read Full Review
Keep us updated frequently. Advised us of suitable properties on the market. Keep to their promises.
Very expensive given the small amount of work required.
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By : 'Welshlady'
Branch : Newbury, Bartholomew House, 64 Bartholomew Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Hmm... I have read the other reviews and I think people will simply make up their own minds. I can only give an account of my experience of Hillier & Wilson. They first sold a house for us 5 years ago in an incredibly difficult market. They took time getting excellent photos of the house - both ... Read Full Review
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Max
Lorraine
By : 'Welsh'
Branch : Newbury, Bartholomew House, 64 Bartholomew Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG14
Both Max and Lorraine kept us fully informed while in the process of moving. They both have very good local knowledge and went out of their way to ensure the vendors were also satisfied with the speed of the sale. Gave plenty of advice in a professional and courteous ... Read Full Review
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By : 'Chestergallops'
Branch : Newbury, Bartholomew House, 64 Bartholomew Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG20
I'm just about to put my house on the market and i've had a couple of estate agents come round over the last couple of days to give me a valuation. When i told one agent that i've had hillier and wilson come round their attitude completely changed and they directed me to this website, in ... Read Full Review
By : NeverAgain
11 Mar 2014Yes it is concerning isn't it, I find it funny how this positive comment has just appeared after my recent negative feedback, suspicious? I think it will be clear to anyone who read my previous post...
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By : 'NeverAgain'
Branch : Newbury, Bartholomew House, 64 Bartholomew Street
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : RG14
It was not one thing they did but a number of issues! Let's start with my first viewing where I went shopping to get out of the way to come back and find the estate agent had left the house unlocked and had left! I was fuming but having only just started the process I gave them the benefit of the ... Read Full Review
By : Not a nick name full name supplied Lorraine Wilson
7 Mar 2014We take your allegations very seriously and I don't think you understood that your buyer was a cash buyer at no time was he getting a mortgage; the cash was in the bank. He was having a condition...
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By : 'baileyboy'
Branch : Newbury, Bartholomew House, 64 Bartholomew Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
SOLD IN TWO DAYS ! full asking price. All the staff were professional and felt like friends when the sale was over. Constant updates were given, and what could have been a traumatic time was made a pleasure thanks to their upbeat attitiude and constant attention to details. Maybe if ... Read Full Review
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By : 'outwiththeold'
Branch : Newbury, Bartholomew House, 64 Bartholomew Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
From the moment Tony Hillier arrived to value our house to the moment we were handed the keys to our new house we felt like we were the most important customers Hillier and Wilson had. Having bought and sold through many agents over the years in the Newbury area we have a vast range of ... Read Full Review
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By : 'serialmover'
Branch : Newbury, Bartholomew House, 64 Bartholomew Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
We have recently used Hillier and Wilson to sell our property and also to purchase a property through them. We could not be happier with the service we received. At every point we felt valued and respected and had great confidence in them to sell our property and also to ensure our purchase was ... Read Full Review
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By : 'James'
Branch : Newbury, Bartholomew House, 64 Bartholomew Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
I recently sold my property through Hillier & Wilson and the service I received was 1st class at every stage of the process. I have had many dealings with other estate agents and have yet to find an agent that surpasses the level of commitment and professionalism shown by Hillier & Wilson. Lorraine ... Read Full Review
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By : 'classychick'
Branch : Newbury, Bartholomew House, 64 Bartholomew Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
[[EDIT ORIGINAL START]] Absolutely appalling customer service, I dealt with one of the proprietors, a Lorraine Wilson. She was rude, insulting, patronising and made me feel about 2cm tall, a very nasty character indeed. I would never go back to such an agents, how they are still in business is ... Read Full Review
By : classy??
19 May 2011Couldn't agree less!! The most helpful staff and really feel they care about their clients. Have dealt with alot of agents and Hillier and Wilson are the ones I would recommend to family and...
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By : '8LXB'
Branch : Newbury, Bartholomew House, 64 Bartholomew Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
[[EDIT ORIGINAL START]] We had had a terrible experience with anhother agent to sell our own home, and were appalled by the behaviour of most of the agents we had encountered whilst searching for a new house. Whilst looking for a new agent to re-market our house, we came across H&W, who ... Read Full Review
By : classychick
24 Feb 2011YOU WERE OBVIOUSLY ONE OF THE VERY FEW LUCKY ONES.....THESE AGENTS ARE NOT TO BE TRUSTED. BEWARE, THEY NEARLY RUINED US AND FAR FROM TREATING THEIR CUSTOMERS WITH THE 'UTMOST RESPECT AND...
