Haybrook
4.3/5, 123 reviews
82% recommended
90% sales valuation accuracy
92% sales fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 92% £22,500 £360,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 8 1 5 64 2 23 1 10 6
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Excellent Service from Haybrook Hillsbourgh...”

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Oct 07,2019
Minithumbup
By: 'Frances Nicholson'
Oct 07,2019
0 people found
this helpful
I chose to use Haybrook Hillsborough to sell my house as I had purchased one through them previously . The service never disappoints always available, friendly and professional. Helen, Sue and Jo are a great team and helped us through our sale from start to finish. ...
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“Excellent service!...”

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Aug 30,2019
Minithumbup
By: 'Patricia Machin'
Aug 30,2019
0 people found
this helpful
Simon Riley came to value my property and I was impressed by his knowledge and expertise, both about the area and the market in general. He followed up his visit promptly with clear and detailed information about the service Haybrook offers. I have found a ...
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“Property valuation ......”

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Jul 22,2019
Minithumbup
By: 'Farra Bower'
Jul 22,2019
0 people found
this helpful
I needed my property valued as I am thinking of selling or letting my property in order to move to a warmer climate. Mandy Hearson visited and she explained the process and the valuation, nothing was too much trouble. What a star. I would definitely ...
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“Excellent experience...”

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Jun 27,2019
Minithumbup
By: 'Victoria Spencer'
Jun 27,2019
0 people found
this helpful
I've just bought my first house with Haybrook (Hillsborough branch). The staff at the store are friendly and helpful, especially Helen Dyson. Everything was clearly explained to me, and throughout the process they did everything to make it run as smoothly as possible. Helen kept ...
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“Highly dissatisfied...”

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Jun 12,2019
Minithumbdown
By: 'Outofpocket'
Jun 12,2019
1 people found
this helpful
This branch of yours is so not bothered it beggars belief, took out a contract on 4brick street Crookes for 6 months but decided not to move in as we realised it was not suitable, when we first took it we spent about£100 making it livable ...
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Comment on agent fees
Bad
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By: Katie Woodhead
Jun 13, 2019
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Hi Outofpocket, thanks for raising this with us. We are sorry to see that you are feeling frustrated. Please make contact with us directly at help@haybrook to enable us to fully understand your concerns and help find a resolution. ...

“Top Class...”

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Jun 10,2019
Minithumbup
By: 'Vanda'
Jun 10,2019
0 people found
this helpful
I have been absolutely delighted with the service received from the staff at Haybrooks, Hillsborough Branch. My late Mum's bungalow wasn't an easy one to sell, but they gave it everything and more to achieve the sale. Friendly, professional and efficient. I will be using ...
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Comment on agent fees
Fair
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“Excellent...”

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Jun 09,2019
Minithumbup
By: 'Shaun'
Jun 09,2019
0 people found
this helpful
Jack was enthusiastic, supportive, knowledgeable and prioritised the progression of our house sale from start to finish. He showed great commitment to us and valued our custom. Would highly recommend Haybrook, Jack and all the behind the scenes staff in terms of our excellent experience. ...
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Comment on agent fees
Fee's represent the hard work and commitment that has gone in to selling our house and the level of work that has been involved. You pay for what you get and we did little other than ensuring our house was clean and tidy for the Open House event
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“Excellent...”

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Jun 09,2019
Minithumbup
By: 'Babs'
Jun 09,2019
0 people found
this helpful
Simon (Property Management Consultant/Valuer) was professional, knowledgeable and gave sound advice from the get go. He did everything he said he was going to do and sold our house in record time - 8 days from the for sale board going up. Trust worthy, respectful ...
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Comment on agent fees
Fee's reflect the hard work and commitment in Haybrook's literally doing everything for us.
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“Professional friendly staff...”

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Jun 01,2019
Minithumbup
By: 'Gail Wilkinson'
Jun 01,2019
0 people found
this helpful
Kelly and Kenneth are a great team, friendly and helpful, they have a good approach when dealing with a bereaved family selling their home, helpful compassionate and not over bearing, no pressure was put on us, would highly recommend them to sell your home....
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Comment on agent fees
Fees a little high but there approach to customers much better than local rivals
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“Excellent service!...”

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May 25,2019
Minithumbup
By: 'Mr Robinson'
May 25,2019
0 people found
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Great service by all the team but especially Nicola. She worked really hard and kept us in touch every step of the way....
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“Simply excellent...”

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May 13,2019
Minithumbup
By: 'Jo'
May 13,2019
0 people found
this helpful
Jack Lucas and the team at Banner Cross have been terrific during the sale of my property. Jack has been pleasant, helpful and available the whole way through. Communication has been excellent and I have been able to talk things through with Jack when needed ...
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Comment on agent fees
Well earned.
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“Purchasing a property...”

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Apr 11,2019
Minithumbup
By: 'Coreen'
Apr 11,2019
0 people found
this helpful
Excellent communication with myself whilst purchasing a property , and had good personal relations to resolve issues , positive experience so far...
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Comment on agent fees
Personally I am not paying fees via the estate agent
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By: Laura
Apr 11, 2019
View all comments (1)
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you soon ...

“Amazing...”

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Apr 10,2019
Minithumbup
By: 'Noreen'
Apr 10,2019
0 people found
this helpful
I would highly recommend the team at Haybrrok bannercross especially Jack who has gone beyond his customer service. My elderly mum has had her house on the market for quite a while and he has always remained patience and supported my mum so much as ...
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“Jack offered an excellent service whilst selling my home. Thank you for providing an excellent service !...”

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Apr 07,2019
Minithumbup
By: 'Mark'
Apr 07,2019
0 people found
this helpful
Jack provided an excellent service whilst selling my home. Commincation and good advice was provided throughout. Many thanks and I would use you again and highly reccomend....
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Comment on agent fees
Good value for money
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“Excellent service...”

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Apr 07,2019
Minithumbup
By: 'Vicky'
Apr 07,2019
0 people found
this helpful
I'd just like to say how impressed I am by Jack Lucas, Manager at Haybrook Banner Cross. He pulled out all the stops to get me the offer I needed (in fact better than expected!) in good time to secure the house I wanted to ...
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Comment on agent fees
Reasonable.
Was this helpful? Yes

“outstanding...”

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Apr 03,2019
Minithumbup
By: 'suzanne jones'
Apr 03,2019
0 people found
this helpful
Fantastic, very helpful, supports you from beginning to end. Very friendly. Highly recommend. To all the staff at Hillsborough branch a very big thank you...
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Comment on agent fees
good
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“Helpful informative friendly...”

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Apr 03,2019
Minithumbup
By: 'Rich Jones'
Apr 03,2019
0 people found
this helpful
Very helpful and friendly and kept me up to date with proceedings. Id also like to give a shout out to Helen as i was unable to add a third staff member above...
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Comment on agent fees
N/A
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“Excellent choice of agency, Suzanne white is professional in her remit of work and keeps the client up to date on the sale of their property....”

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Feb 20,2019
Minithumbup
By: 'David Booth'
Feb 20,2019
0 people found
this helpful
Good professional organisation, I would recommend contacting haybrooks if you are considering selling your property. Maybe a little pricey but you get for what you pay for....
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Comment on agent fees
May be a little Pricey but you get for what you pay for and this is a good professional body of people.
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“Exellent service...”

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Feb 19,2019
Minithumbup
By: 'Richard'
Feb 19,2019
0 people found
this helpful
Mandy and Susan were both very pleasant, efficient and transparent during my recent purchase of 2 investment properties. Many thanks for making the process painless....
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Comment on agent fees
N/A as I am buying 2 properties.
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“Excellent...”

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Feb 06,2019
Minithumbup
By: 'Joanne Horton'
Feb 06,2019
0 people found
this helpful
1st class service, we had 3 offers on our house within 1st week and sold by second week. All staff were excellent but dealt mainly with Dan, who was always very helpful....
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Comment on agent fees
Average
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“Buying a house...”

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Feb 04,2019
Minithumbup
By: 'LEE'
Feb 04,2019
0 people found
this helpful
I'd like to thank Laura for her help in securing my new property. From the day I viewed it to finally securing it she's kept me informed throughout.. THANKU AGAIN Lee Wake...
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Comment on agent fees
Good
Was this helpful? Yes

“Incredibly helpful service...”

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Jan 22,2019
Minithumbup
By: 'Angela'
Jan 22,2019
1 people found
this helpful
We received excellent service from Leigh who helped tremendously in finding our right property. We can't thank her enough....
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“Review Haybrooks...”

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Nov 27,2018
Minithumbup
By: 'Chris C'
Nov 27,2018
0 people found
this helpful
I am very happy with the service. I was surprised that a tenant was found in as little as week. The team are very professional and curious and have kept me updated throughout the process. I have already recommended Haybrook to a friend who is ...
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Comment on agent fees
I found the fees reasonable with the correct cover. as Ms Owen said, It's what value you place on the running of the property.
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“Dishonest his attitude towards his job is disgraceful. He doesn't even admit to his lies. After talking with sue, I don't think she can manage him....”

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Nov 27,2018
Minithumbdown
By: 'Lindsay'
Nov 27,2018
0 people found
this helpful
I'm absolutely devastated by the way I was deceived by their valuer. We talked about one selling fee he wrote down another. He over valued my home by more than 23% even thou I told him how much I thought it would sell for. He's unable ...
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Comment on agent fees
Extremely poor and the valuer isn’t even honest about them.
Was this helpful? Yes

“Passion for property...”

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Nov 04,2018
Minithumbup
By: 'Peachy'
Nov 04,2018
0 people found
this helpful
Another viewing with Mandy. As ever,helpful,prompt,friendly and knowledgeable. I'm buying the house! Always a pleasure . Haybrooks know their market...
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“Avoid...”

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Nov 01,2018
Minithumbdown
By: 'An'
Nov 01,2018
1 people found
this helpful
Very disappointed - on the begining everything seemed to be fine - staff was nice and potentially helpful...but after the game has started - went to the office with all documents and has been asked to put the best and final offer. Our offer ...
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“Con artists...”

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Sep 20,2018
Minithumbdown
By: 'Todd'
Sep 20,2018
0 people found
this helpful
Myself and my husband own a property in Rotherham and have chosen yourselves the take care of the rent. Shortly into the contract your staff showed they was utterly incompetent and was told to leave the property and our client alone. We have now been ...
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Comment on agent fees
Hidden
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“Excellent service...”

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Sep 17,2018
Minithumbup
By: 'Mary'
Sep 17,2018
0 people found
this helpful
How refreshing to be able to recommend a really fantastic service from start to finish-from first visit to completion-we were always kept up-to-date and everyone was friendly and efficient would have no hesitation in recommending there service...
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Comment on agent fees
Well worth the fees
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“Very Good service...”

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Sep 06,2018
Minithumbup
By: 'Fran and Ron'
Sep 06,2018
0 people found
this helpful
The service we received from Susan and Joanne was excellent and they kept us informed of the house sale progress. We have had a definite offer, however nothing is complete until the buyers have had their surveyors report etc and the sale is complete. So ...
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Comment on agent fees
Fees are abit more expensive than other local agents
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“Amazing...”

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Aug 30,2018
Minithumbup
By: 'Louise B'
Aug 30,2018
0 people found
this helpful
So friendly, proactive and a brilliant service all round, well worth paying that little bit extra for a service second to none...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:15 AM 13/02/2017 by Daniel Bingham

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