The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 303 Reviews
100% Recommended
82% sales valuation accuracy
73% letting valuation accuracy
71% sales fee satisfaction
71% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 82.00% | 71% | £300,000 | £2,200,000 |
| Lettings | 73% | 71% | £725 | £9,490 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 66 | 10 | 75 | 59 | 35 | 5 | 11 | 4 | 14 | 24 |
Hamptons International
28 The Broadway, Haywards Heath, West Sussex
RH16 3AL
01444 318866
By : 'Steens88'
Branch : Haywards Heath, 28 The Broadway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Overall I was happy with Hamptons during the duration of my tenancy. The main reason why I scored them down was due to the sometimes slow communication (I realises that this may have been as a result of slow communication from the Landlord). Towards the end of the tenancy, I thought we were ... Read Full Review

By : 'David'
Branch : Haywards Heath ,28 The Broadway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Whilst renting 5, Holmside Road there were a number of problems with the house especially when I first moved in. Valentina Gentili, was the property manager for the building and. was my only contact throughout my tannancy. She delt with every problem in a hugely efficient and professional manner ... Read Full Review

By : 'Heather'
Branch : Haywards Heath, 28 The Broadway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
I have very recently moved into an apartment with my partner and have to say that the service I received from Hamptons International was absolutely brilliant. They were and still continue to be an absolute pleasure to talk to, and have provided an excellent service. There was a significant delay in ... Read Full Review


By : 'sussexland'
Branch : Haywards Heath, 28 The Broadway
Services : Letting (As a Owner)
Would you recommend ? : Yes
Superb, honest, service. Following an appalling experience with the local Savills branch, the rental team at Hamptons saved the day. Mel, Nick and Paul are a fantastic, dedicated team. They were a joy to deal with. Proactive and efficient they managed to let my property within 48 hours of being ... Read Full Review
By : 'Sav'
Branch : Chiswick, 48 Turnham Green Terrace
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Very disappointing service. The Sales team, especially the Manager promised the candidate they were putting forward to puchase our property was fully versed on what our lease and co freehold property details entailed. They were given a copy of our lease and co-freehold shares. Hamptons informed ... Read Full Review
Listened fully to our requests as the vendor at the start of the process. Don\'t lie.


By : 'Sarah'
Branch : Haywards Heath, 28 The Broadway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
During the two years I was a tenant in my property, I had two fantastic staff members who both dealt with my flat at different times during my stay. Both Mel and Linda always provided helpful information at all times. They both responded quickly to any queries I had. They are both very professional ... Read Full Review
By : 'Colin'
Branch : Haywards Heath, 28 The Broadway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Exceptional communication skills. Very well informed about the property and area. Organised and responsive negotiation. Contract run through and handover. Quick telephone support with clear action points and timescales. Very pleasant and respectful manner. Well sold, but not over ... Read Full Review


By : 'Robert'
Branch : Haywards Heath, 28 The Broadway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Our family were looking for that special home that would allow us to accomodate our sheepdogs mobile kennels within an outside building, many agents did not even have the respect to return our emails or calls so we were feeling that this was a task that we were unable to make happen. We called ... Read Full Review

By : 'Chris'
Branch : Haywards Heath, 28 The Broadway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
I have never had any problems with Hamptons they are always very quick to respond, and have a very positive attitude toward tenants, which is refreshing as some property management companys can be very unhelpful. I have Mellisa Daddow as my main contact, and usually contact via email very helpful ... Read Full Review

By : 'Sussex'
Branch : Haywards Heath, 28 The Broadway
Services : Letting (As a Owner)
Would you recommend ? : Yes
Outstanding support from Melissa relating to a difficult check-out of our property. Highly professional, and well considered advice throughout. Recommended without ... Read Full Review

By : 'Rob'
Branch : Haywards Heath, 28 The Broadway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
I have been a tenant in this property for over twenty years and the owners have changed a number of times. Over the years the properties and surrounding communal halls and gardens have gradually deteriorated making them a much less desirable a place to live in. However since this latest ... Read Full Review

By : 'Sandie'
Branch : Haywards Heath, 28 The Broadway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Happy to report that all dealings we have had with Hamptons in relation to the flat we rent have been a marked improvement on the last landlord. All queries answered quickly and all conversations have been polite and pleasant. Thanks to Melissa for her prompt reponses on all ... Read Full Review


By : 'Caroline'
Branch : City, 15 Queen Street
Services : Letting (As a Tenant)
Would you recommend ? : No
I just moved out of a property rented by Hamptons. My experience with them was highly unpleasant. After some struggling with my previous landlord, I made renting a property managed by an agency one of my criteria and was misled to think that the property I was about to rent was managed by ... Read Full Review
Answer my emails!
By : 'REBECCA'
Branch : Haywards Heath ,28 The Broadway
Services : Letting (As a Tenant)
Would you recommend ? : No
Unfortunately, Hamptons International have been a disaster for us and I will do anything possible to avoid having anything to do with this company ever again. They have left us in a house that has no safety certificate and at times has had electricity turned off and drains over-flowing. They ... Read Full Review
There is nothing that Hamptons could do to ever make me want to do business with them again.


By : 'P'
Branch : Cheltenham, 105 Promenade
Services : Letting (As a Owner)
Would you recommend ? : Yes
During the transfer period of old tenants to new, I was kept completely in the loop at all stages of the marketing and contracting and felt fully involved without having to take any responsibility. At the same time a couple of maintenance issues appeared which needed to be dealt with. As this is ... Read Full Review


By : 'Rsta11'
Branch : Haywards Heath ,28 The Broadway
Services : Letting (As a Tenant)
Would you recommend ? : No
I am a current tenant of this agent and right from the beginning they have been a complete nightmare to deal with. I agreed to let this property unfurnished and I only found out on move in day that they did not arrange for the furniture what was in the property was still there AND I HAD to ... Read Full Review
Nothing - they are too bad.

By : 'Excellent'
Branch : London, 27-31 The Pavement
Services : Letting (As a Owner)
Would you recommend ? : Yes
I live overseas and have been using Hamptons International to let out my property in London for the last 3.5 years. I am very impressed by the level of professional work done by Hamptons, and in particular Valentina Gentili, who is my property manager. I feel completely reassured that both simple ... Read Full Review

By : 'nmorss'
Branch : Haywards Heath ,28 The Broadway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
From a tenant's perspective I have never had such a helpful and responsive property manager to deal with. I arranged to check out from the property early and I can honestly say that the help Valentina provided me was invaluable. There was no question she couldn't answer and always went out of her ... Read Full Review

By : 'newinlondon'
Branch : London, 27-31 The Pavement
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : Yes
I've had a pleasure to talk to Anna several times, and she's been a very helpful, warm, and open agent. She was professional, direct, and managed to make a personal connection that is so rare amongst the letting agent (but highly appreciated). She (successfully) negotiated a good deal with the ... Read Full Review

By : 'Rachael'
Branch : Oxford, 257 Banbury Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
The office have provided speedy answers and responses to my every question, and Diane in particular has been friendly, professional and ... Read Full Review
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