The UK's Largest Customer Review Website for the Property Industry

Foxtons Logo

Foxtons

2.4/5, 1363 Reviews
36% Recommended

80% sales valuation accuracy

59% sales fee satisfaction

Contact Us
We embrace change and are constantly challenging tradition because we have a strong desire to improve the way our industry operates. We do business differently to give you the edge.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale80.00%59.00%£32,000£2,995,500
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
6578267363260231162053114
Address

Foxtons
566 Chiswick High RoadLondon, Greater London
W4 5BE
020 7973 2020

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 20:00
  2. 09:00 - 20:00
  3. 09:00 - 20:00
  4. 09:00 - 20:00
  5. 09:00 - 20:00
  6. 09:00 - 17:00
  7. 09:00 - 17:00
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
FacebookEmail
Latest Properties

No Property Found

No Property Found
Foxtons Branches (View All 68)
I just wanted to say that the ...

Share On :  FacebookTwitter

4 Star Review

By : 'Herve'
Branch : Chiswick, 225a Chiswick High Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW6

13 Feb 2014
People found this helpful0

I just wanted to say that the agent who helped us looking for a flat was very accomodating and very helpful. Herve opoh is his name. He has been very patience and understanding. His persistent to help us find a place. This kind of person is a good asset to your ... Read Full Review

Comments (0)Was this helpful?:
We had a great experience ...

Share On :  FacebookTwitter

5 Star Review

By : 'Jim'
Branch : Notting Hill, 90 Notting Hill Gate
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : W2

7 Feb 2014
People found this helpful1

We had a great experience with Foxton's. We found them to be professional and sharp in all respects. Stuart Bennett is the manager and I can see he marshals his troops very effectively. We had our flat valued by four agencies including Stuart at Foxtons. Their valuation was 10% higher than anyone ... Read Full Review

Comments (0)Was this helpful?:
I am amazed every day how bad ...

Share On :  FacebookTwitter

1 Star Review

By : 'Chris'
Branch : South Kensington, 94 Old Brompton Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : SW7

6 Feb 2014
People found this helpful1

I am amazed every day how bad Foxtons is and how they manage to stay in business. The staff is unprofessional, incompetent and sometimes plain rude. I've had many interactions with Foxtons and, without fail, I dissatified with the service. I suspect most of the landlords they represent live ... Read Full Review

Comments (0)Was this helpful?:
Rebecca, is an excellent ...

Share On :  FacebookTwitter

5 Star Review

By : 'P'
Branch : Richmond, 27a The Quadrant
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : TW7

6 Feb 2014
People found this helpful0

Rebecca, is an excellent agent working with Foxton. Just using this opportunity to commend the effort she has put in so far in trying to get me the ideal rental property. I must say she has been very helpful, very diligent and good at her job. Based on my personal experience dealing with property ... Read Full Review

Comments (0)Was this helpful?:
The service, attention to ...

Share On :  FacebookTwitter

5 Star Review

By : 'Sam'
Branch : Canary Wharf, Unit 2, 20 Canada Square
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14

5 Feb 2014
People found this helpful0

The service, attention to detail and professionalism Asim demonstrated has been absolutely tremendous and highly appreciated. Perhaps my opinion of lettings agents was tarnished by my current agent, but I cannot stress enough how at ease Asim made me feel once I explained my predicament of having ... Read Full Review

Comments (0)Was this helpful?:
As a landlord, do not be ...

Share On :  FacebookTwitter

2 Star Review

By : 'SM'
Branch : Ealing, 54 The Mall
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : W5

5 Feb 2014
People found this helpful2

As a landlord, do not be persuaded to extend the usual 12 month contract in order to avoid Christmas, Easter, beginning/end of academic year or for any other reason or you will find yourself having to pay full commission for the 12 months plus the extended period (in my case 17 months in total) at ... Read Full Review


What agent could do to change your mind?

Not been so heavy on the persuasion (\"Everyone else is getting their rentals away from Christmas\") and/or pointed out the extra cost commission wise.

Comments (0)Was this helpful?:
We were a little sceptical as ...

Share On :  FacebookTwitter

4 Star Review

By : 'Anna'
Branch : Dulwich, 29-35 Lordship Lane
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SE27

4 Feb 2014
People found this helpful0

We were a little sceptical as to what to expect from an estate agent in terms of client care but b I can honestly say that Matt was the most professional and reliable of everyone we dealt with in the process of buying our new house. He always got back to us, answered our queries and generally could ... Read Full Review

Comments (0)Was this helpful?:
For the search of properties ...

Share On :  FacebookTwitter

5 Star Review

By : 'PAdM'
Branch : London Bridge, 94 Borough High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SE16

27 Jan 2014
People found this helpful0

For the search of properties we have been helped by Ms Ana Amez (London Bridge) who has been very professional and helpful. The apartment we have bought has been found with her help. I will also mention the help we had from Ms Hannah Goldje (Battersea) who showed us a series of adequately selected ... Read Full Review

Comments (0)Was this helpful?:
We would like to make a ...

Share On :  FacebookTwitter

5 Star Review

By : 'Don'
Branch : Putney, 175 Putney High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW15

22 Jan 2014
People found this helpful0

We would like to make a compliment and a big thank you to Matthew whom, during our property search, had been doing everything possible to negotiate with the Landlords to secure a property for us to rent, given our requirements. We first met Matthew over two years ago whom was instrumental in ... Read Full Review

Comments (0)Was this helpful?:
This is an email i just sent ...

Share On :  FacebookTwitter

5 Star Review

By : 'Sam'
Branch : Putney, 175 Putney High Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : Yes
Postcode : SW15

20 Jan 2014
People found this helpful0

This is an email i just sent to Foxtons because i recieved such great service. Hope this helps prospective clients decide who to deal with... "Hi David, We recently dealt with Mimi Bowen and as you are Mimi's manager I just wanted to let you know that you have a real star there! We ... Read Full Review

Comments (0)Was this helpful?:
Hi there, I did really ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'T.Hlaing'
Branch : Head Office, 566 Chiswick High Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W5

20 Jan 2014
People found this helpful0

Hi there, I did really appreciated you service and would like to Highly Recommended to Chiswick Branch Staff name: Tia Glenn. She did very much take care her customer and her communication was Excellent, even i didn't get her from property under her supervising, still she took me another Branch ... Read Full Review

Comments (0)Was this helpful?:
Martin Zeps was very friendly ...

Share On :  FacebookTwitter

5 Star Review

By : 'Theodoros'
Branch : Islington, 355 Upper Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N1

20 Jan 2014
People found this helpful0

Martin Zeps was very friendly and helpful to me, with very well knowledge about the properties and the areas in ... Read Full Review

Comments (0)Was this helpful?:
Have liaised with many agents ...

Share On :  FacebookTwitter

5 Star Review

By : 'Jianee'
Branch : Park Lane, 92 Park Lane
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : W2

19 Jan 2014
People found this helpful0

Have liaised with many agents within months of searching and rate Alina as exceptional out of everyone! She is certainly knowledgeable in the real estate market, and incomparison to her counterpart at nottinghill Rebecca smyth who I found slightly frustrating for not understanding my requirements, ... Read Full Review

Comments (0)Was this helpful?:
We had a first class service ...

Share On :  FacebookTwitter

5 Star Review

By : 'Sarah'
Branch : Shoreditch, 86 - 90 Curtain Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E2

10 Jan 2014
People found this helpful1

We had a first class service from Karen and Foxtons Shoreditch when selling our Bethnal Green flat. From the first meeting to value the property to final completion Karen was maintained an admirable balance of warm and friendly with professional and knowledgable. She was both communicative and ... Read Full Review

Comments (0)Was this helpful?:
I have been impressed with ...

Share On :  FacebookTwitter

5 Star Review

By : 'Anil'
Branch : Pinner, 33-35 Bridge Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : HA1

9 Jan 2014
People found this helpful0

I have been impressed with the efficient and professional service provided by Foxtons Pinner and especially James Murdoch who helped find my new home on a first viewing. He kept me regularly updated and patiently and politely answered all my questions throughout the process. I would not hesitate in ... Read Full Review

Comments (0)Was this helpful?:
I found Alex very helpful ...

Share On :  FacebookTwitter

5 Star Review

By : 'Karen'
Branch : Sloane Square, 44-46 Kings Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SE1

9 Jan 2014
People found this helpful0

I found Alex very helpful throughout the purchase process, he liaised with all parties on our behalf and kept things moving at a fast pace for us. I found the mortgage advice very good and I believe I have had excellent service which made it possible to complete the purchase on time and relatively ... Read Full Review

Comments (0)Was this helpful?:
I received a feedback request ...

Share On :  FacebookTwitter

5 Star Review

By : 'LF'
Branch : Balham, 73-79 Balham High Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW2

8 Jan 2014
People found this helpful0

I received a feedback request after using Foxtons to arrange to rent a property. I couldn't leave a comment but wanted to comment on my recent experience at the Balham Foxtons, and Beatrice Kirchner. Beattie arranged for me to see 4 houses in 1 hour - all of them met my spec exactly (unlike other ... Read Full Review

Comments (0)Was this helpful?:
As a buying agent, I deal ...

Share On :  FacebookTwitter

5 Star Review

By : 'Francis'
Branch : Pimlico & Westminster, 166 Vauxhall Bridge Road,
Services : 20
Would you recommend ? : Yes
Postcode : SW1

6 Jan 2014
People found this helpful0

As a buying agent, I deal with estate agents all the time. Some are good while some are less so. My experience with Foxtons and Joe (the manager) and Isabel (the negotiator) was an excellent one. They were both professional, diligent, polite, punctual and efficient. My client, who bought in Ashley ... Read Full Review

Comments (0)Was this helpful?:
Just about as bad as it can ...

Share On :  FacebookTwitter

1 Star Review

By : 'Katy'
Branch : Canary Wharf, Unit 2, 20 Canada Square
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : E14

5 Jan 2014
People found this helpful2

Just about as bad as it can get! I rented my apartment in Limehouse for two months while I was away via Foxtons to a corporate client. It was trouble from day 1. I had specifically said "No smoking". I was smugly told: "Don't worry madam none of our tenants are allowed to ... Read Full Review

Comments (0)Was this helpful?:
I've heard bad things in the ...

Share On :  FacebookTwitter

1 Star Review

By : 'Mark'
Branch : St Johns Wood, 98 St John\'s Wood Terrace
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W9

3 Jan 2014
People found this helpful1

I've heard bad things in the past about Foxtons, however with the current economic climate I would have assumed that customer experience was more imperative, therefore no room for complacency or poor customer service. My fiancée and I were looking to move to a larger rental property in ... Read Full Review


What agent could do to change your mind?

Responded to my email and given better advice.

Comments (0)Was this helpful?:
1 - 20 of 1363 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 12/3/2015, 10:11:41 AM by allAgents

Awards won by Foxtons

Regional Awards Won by Foxtons

Individual Branch Awards

Loading...