FirstPort

they don't respond to emails or answer the phone, what are they being paid for? don't buy a flat managed by these ... Read Full Review

FirstPort’s management of our residential area is diabolical. They have been charging us completely unreasonable fees for years now and they prioritise unnecessary, expensive jobs over sorting out issues which are easy and provide the most benefit. They are utterly abysmal at managing ... Read Full Review

**** has to be one of the most corrupt regional manager employed by Firstport. Sign into Firstport Residents Action Group Facebook Page for more ... Read Full Review

First Port refusing to hand over funds We formed an RMC (Residents Management Company) and removed FirstPort as our management company. They should have been handed it over within four months but several months later we are still waiting for a complete handover including estate funds. Our ... Read Full Review

Unable to receive a documented address of an area manager David Adams of Glendower court in Cardiff to start an official complaint regarding a major health and safety issue which has been ongoing for at least 3 months. Already have an audit trail going back several months with the house manager ... Read Full Review

First Port the the worst that could happen to me the worst that could happen to me. For 9 months I have not been able to obtain a title certificate, which extremely ruins the sale of my house. Impossible to get through! emails are not answered at all! Shame ... Read Full Review

I'd give zero stars but the site won't allow it.....enough said. I'm trying to sell my apartment and am awaiting First Port to reply to three questions from the buyers solicitors about the apartment block accounts. First Port have changed their customer portal from ... Read Full Review

Accepted an offer on my property on March 10, 2021. More than seven months in and just three documents required to complete my sale. Very difficult to get in touch with anyone at first port – multiple times by phone and email. If my situation is not resolved in the next few days I will be ... Read Full Review

This company treat their customers with contempt Pity I have to give one star in oredr to continue with this review as they dont deserve any. I cannot understand how this company can treat it's customers with the sheer contempt that it does. I E mail them frequently trying to get an issue ... Read Full Review

i have lived in tembani court for 3+years now, my experience as been fantastic in fact awesome. The staff i.e. Lorraine and kay are the best that you will ever get. The facilities are good and the place is kept very ... Read Full Review

I live in a 'freehold' house in SE London, when I moved in, in October 1996, my council tax was £589.93 a year (this year £1,440) that is an increase of 2.46 times. My service charges were £40 a year, FirstPort was then called Solitaire, this company had such a bad reputation that ... Read Full Review

Vile company! Waiting to get rid of them! Extortionate amounts of money with no service and we live in new builds protected by NHBC which is looking to be a little bit of a joke. Stay away from them, genuinely very nasty ... Read Full Review

Just awful! Uncooperative and lacked total understanding when I needed a problem dealt with. They tried to pull the wool over my eyes by changing stories/dates. The tone of the letter was condescending too, plus during a meeting with one of the Managers, because he "couldn't be ... Read Full Review

Jamie Noon was our Property Manager. Absolutely one of the worst. He refused to answer emails and send information. Also he was recently let go for joining Firstport Resident's Action Group under a fake profile and making false ... Read Full Review

they try and delete all the bad reviews! terrible company. have no expertise. happy to waste others peoples money on unnecessary works/ callouts. dont take complaints ... Read Full Review

Awful company to deal with Awful company to deal with. The prices seem to spiral at every opportunity with no good explanation. Under the current climate, where like other companies First Port have written to communicate that they wont provide a full service, they still expect payment in full plus ... Read Full Review

absolutely horrendous to deal with not to mention the blatant crooks they are. How this racket is still operating after its many different guises and non transparent dealings is beyond me. Inept property managers, inept senior management, inept regional managers, all of whom think its ... Read Full Review

This company is the worst I have ever encountered for customer service. They do not respond to emails and trying to talk to them on the phone is like trying to get through to GCHQ. They are deliberately obstructive. It is almost as if the staff are instructed to be unhelpful. Avoid them if you ... Read Full Review

The worst rip off company. Look at the I hate Firstport facebook page. Service charges for my development 2010 were£1600. In 2019 they are ... Read Full Review

our Residents association has been trying to get rid of them for two years. They played dirty tricks, lied to residents, refused to accept the results of our group that showed the vast majority wanted them out, and just won't go. Never ever get these criminals anywhere near your property. ... Read Full Review