FirstPort

Horrific company. No morals, distinct lack of communication no matter how hard you try to contact them. They lack any care about the customers. They demand extortionate payments with almost zero service in return. Disgusting. Worst company I’ve ever had the misfortune of ... Read Full Review

An awful service, no safety at all... do not recommend to ... Read Full Review

Well reading all the other reviews all I can say they perfectly match my experience... been waiting for a Share Certificate for 2 years.... still don't have it. It's to a point that doing the work yourself is less work then having these people around. Absolutely useless company that ... Read Full Review

Dishonest useless people. We pay a monthly service charge for any management issues, there’s been a leak coming into our flat and many other flats and firstport have done NOTHING, ABSOLUTELY NOTHING. It’s an emergency situation with flooding and fire risks. DO NOT USE THIS ... Read Full Review

Been passed from pillar to post when dealing with what should be simple enquiries. Held on hold for 2 hours at a time and still no ... Read Full Review

Unsafe buildings My landlord reported that the building kept getting broken into as it is not a secure building I live alone and have had to remove people myself because they will not secure this building Haven’t had mail for months because no postman can enter as the buzzers ... Read Full Review

Customer service team are brilliant but the rest of the company are non existent. Have left me waiting 2 months of answers to enquiries and deed of variation without any answer still. Spend on average 2 hours at a time to speak to them. Poor, do not buy a house with this company as the management ... Read Full Review

I bought my property in August, still received no correspondence from them- I assume they want paying for the service charges. I have emailed them numerous times and my solicitor has re-sent them the relevant forms which they claimed they hadn't received (they were sent on completion). ... Read Full Review

Scum bags stealing my hard earned money with all there unreasonable amount of fees for wanting to move home.... First they charge me 500 pound for a property management pack, then they send that very pack over incomplete missing information, then I have to pay a further 400 pound for a deed of ... Read Full Review

SCAMMERS: I kept requesting paper invoice to be sent as I do not check my mail. Every time they charge me penalty without me knowing that it is due. Such a horrile company, has very bad customer service. I would reccomend different property management as these guys are just taking money for not ... Read Full Review

Leaving a vulnerable person held to ransom to give authorisation to an a potential unknown cost when they have sewage coming up through their toilet for 2 weeks. Once under duress agreed, they book the plumber 5 minutes before they close leaving it another 24 hours or if they can get an on call ... Read Full Review

Really poor property management company. They put up 2 dog waste bins on our development, one of them being in the children's play area, however they empty them so infrequently that there is constantly a build up of bags filled with dog poo lying right there on the grass where my toddler is ... Read Full Review

Nothing more than a money making racket. Overpriced properties that are maintained on a pittance. Dont give too hoots about tennants, queries are ignored ... Read Full Review

Absolute Joke of a company. I raised three queries over a month ago after being sent a "late payment" letter for charges that they haven't actually invoiced. The road on our estate has a physical drop that has already damaged multiple vehicles and they've left it that ... Read Full Review

Worst ever Gardner cut gas pipe over Xmas no one new building was evacuated in early hours dangerous. Had to get emergency gas engineer to repair. Matthew Reynolds manger agreed to refund me now just blanks my calls. Company and him is a joke. He was giving stupid excuses etc. now no ... Read Full Review

Avoid buying/ renting property from these absolute crooks. They never did anything when issues were raised at the estate I lived in, and charged a small fortune for the privilege. To top things off, when I moved out (with notice) 4 months into a 6 month advanced payment, they didn't refund ... Read Full Review

Avoid this company at all costs. Incompetent, don't answer customer service phone or email. Can't contact CEO they don't publicise contact details. Am suing for non repayment of invoice that their contractor passed back to me! Property ombudsman forced admission from a ... Read Full Review

AS USEFUL AS A CHOCOLATE TEAPOT. This 'management' company are a disgrace. My mum agreed to purchase a flat in the Rectory Close development in Nantwich in March 2022. She has been waiting two months for these incompetent and negligent (insert word of choice here) to reply to two simple ... Read Full Review

Worse Company In Uk And Still Active. Well expensive, Dont deal, ask money always like a thief, Always Puts thr prices up, dont clean, Dont fix, Dont Attend. But asks money on time always.! £4k every year in the bin lucky selling the property and getting rid of these! THIS IS A ... Read Full Review

DO NOT buy a property where FirstPort are the Managing Agent - you will regret it both financially and emotionally. FirstPort will bleed you dry financially with excessive management fees which increase every year, audit fees, accounts preparation fees etc etc. They simply do not care about the ... Read Full Review