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Douglas Allen

4.6/5, 340 Reviews
93% Recommended

71% sales valuation accuracy

76% sales fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale71.00%76.00%£26,000£832,500
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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1232168188881436
Address

Douglas Allen
384 High RoadLondon, Greater London
IG8 0XQ
0208 505 6343

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Douglas Allen Branches (View All 21)
Ahsan Chowdrey of Douglas ...

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5 Star Review
UserName

By : 'Ahsan'
Branch : Ilford, 191 Cranbrook Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : IG1

21 Sept 2013
People found this helpful7

Ahsan Chowdrey of Douglas Allen has changed our family's perception of an estate agent. He has dealt with our property purchase in such a professional manner and his customer service was five star. Ahsan has kept us informed with relevant details on the progress of our purchase throughout till ... Read Full Review

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I am the sort of person that ...

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5 Star Review
UserName

UserName

By : 'J'
Branch : Woodford Green, 384 High Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : IG8

20 Sept 2013
People found this helpful1

I am the sort of person that never writes reviews, however in this instance I feel that I am obliged to. As the service I have received so far has been outstanding. I walked into your woodford green branch earlier this week, I was in their for about 30-45 minutes (this is the longest I have ever ... Read Full Review

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In the whole we found Douglas ...

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4 Star Review

By : 'J'
Branch : London, 13 Kingsland High Street Dalston
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : N16

20 Sept 2013
People found this helpful1

In the whole we found Douglas Allen as an agency very professional and friendly and we had good contact with the agent who was dealing with both our sale and purchase. The only thing we had a problem with was we were not told about the offers on our flat until they had the highest one i ... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Bilby, Sales Progressor@Douglas Allen

1 Oct 2013

Dear customer We are very pleased you have taken the time to leave your views on your experience of using Douglas Allen in Dalston, we are very pleased that we got you sale and purchase through...


I bought my first flat ...

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4 Star Review
UserName

By : 'NathanielB'
Branch : Walthamstow, 1 Central Parade, Hoe Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E17

19 Sept 2013
People found this helpful1

I bought my first flat through Douglas Allen this year and found Andrew and Rob to be helpful and informative. They were friendly and polite to deal with and, Andrew in particular was conscienscious about keeping in touch during the exchange and completion ... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Bilby, Sales Progressor@Douglas Allen

19 Sept 2013

Hello Nathaniel Well done on your recent transaction with Douglas Allen in Walthamstow, we are very pleased you have made your dream move possible. Thank you so much for taking the time out to...


The sale of our home in ...

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5 Star Review
UserName

UserName

By : 'paul'
Branch : Barkingside, 59b High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG4

18 Sept 2013
People found this helpful4

The sale of our home in Redbridge has just gone through via Douglas Allen Barkingside. We dealt mainly with Les Carter the Manager and he has been top drawer throughout the process. We tried another local agent first who were rubbish, we approached Les as we had seen lots of his boards in our ... Read Full Review

Comments (1)Was this helpful?:

By : Les@DouglasAllen

20 Sept 2013

Paul, thanks very much for your kind words, customer feedback is very important to both Douglas Allen and myself, it is great when we can really help a client achieve such an amazing price for their...


We found that Douglas Allen ...

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5 Star Review
UserName

By : 'Zan'
Branch : Basildon, 67 Southernhay
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS16

18 Sept 2013
People found this helpful2

We found that Douglas Allen in Basildon were the best agent we dealt with when selling our flat. They responded promptly to all calls, retrieved feedback from all viewers, and supported us through the incredibly stressful experience of selling our home. Chelsey in particular was fantastic - it ... Read Full Review

Comments (1)Was this helpful?:

By : Paul Ingleton

19 Sept 2013

Dear Zan, I really appreciate the feedback, it is always great to hear that we delivered on our promises and helped to get your sale through whilst reducing the stress for you. I have passed your...


When I originally put my ...

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5 Star Review

By : 'Mrs'
Branch : Woodford Green, 384 High Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG8

18 Sept 2013
People found this helpful1

When I originally put my house on the market I didn't have Douglas Allen around, I had my 3 bed house on the the market for 7 weeks with Bairstow Eve's and had a few viewings here and there but no offers. I was starting to get despondent with the whole move. I noticed that there was a Douglas ... Read Full Review

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We found Douglas Allen ...

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4 Star Review
UserName

By : 'Nicola'
Branch : Woodford Green, 384 High Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG8

17 Sept 2013
People found this helpful1

We found Douglas Allen Woodford to be very professional and efficient in their dealings with us. Khaleesha was our main agency contact and I found her particularly friendly and personable. She took the time to hand deliver initial paperwork and really listened to our requirements for our next ... Read Full Review

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Mr shazu khan, Shawn, ...

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5 Star Review
UserName

By : 'sharma'
Branch : East Ham, 160 High Street North
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E6

13 Sept 2013
People found this helpful2

Mr shazu khan, Shawn, Balvinder were very helpful in making me aware of positive as well negative aspects of the area. They were very accommodating in arranging/ viewing of the property and answered all the queries honestly, elaborately. They have been extremely ... Read Full Review

Comments (1)Was this helpful?:

By : Rob wade

13 Sept 2013

Dear Sharma, Thank you for your great feedback with regards to the staff at Douglas Allen's East Ham branch. Our aim is to always out-passion the other estate agents and help our customers achieve...


Faisal was extremely helpful ...

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5 Star Review
UserName

By : 'Ms'
Branch : East Ham, 160 High Street North
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E16

12 Sept 2013
People found this helpful3

Faisal was extremely helpful with the selling of the above property, he had a set of keys for the property and would email to let me know when prospective buyers would be looking at the property, he also kept me updated with what was happening with the buyer through the whole process via email and ... Read Full Review

Comments (1)Was this helpful?:

By : Rob wade

13 Sept 2013

Dear Miss D Wood, Thank you for you comments about the great work Faisal and Natasha done in helping you sell your home. Selling a property can be very stressful if you are not kept informed every...


First off, you should ...

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4 Star Review

By : 'Sue'
Branch : Hornchurch, 133A High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM7

12 Sept 2013
People found this helpful1

First off, you should negotiate the fees as they are very expensive and we honestly didn't think to try and reduce the cost as we were under time pressure to move. Douglas Allen were involved further along the chain so we thought it would be a good plan to use them for our sale. We agreed that we ... Read Full Review

Comments (1)Was this helpful?:

By : Paul Ingleton

14 Sept 2013

Dear Sue, I would like to thank you for your feedback, as always we are here to help. Many people feel that selling a property is simple, unfortunately more now than ever as you mentioned there are...


Seriously unimpressed. During ...

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1 Star Review

By : 'Seriously'
Branch : Walthamstow, 1 Central Parade, Hoe Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : EC1

11 Sept 2013
People found this helpful3

Seriously unimpressed. During our property search Douglas Allen have been by far the worst estate agent which we have had to deal with. They continuously contacted us about unsuitable properties. At times I have received up to 8 texts a day about properties which in no way matched the criteria ... Read Full Review

Comments (0)Was this helpful?:
Kept me informed and tried ...

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5 Star Review
UserName

UserName

By : 'Jasmin'
Branch : Hornchurch, 133A High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM11

10 Sept 2013
People found this helpful2

Kept me informed and tried hard to negotiate a sale and also helped with purchase. I felt that they cared about our ... Read Full Review

Comments (1)Was this helpful?:

By : Paul Ingleton

14 Sept 2013

Hi Jasmin, I really appreciate your comments and would like to wish you all the best in your new home. Kind regards Paul Ingleton Group...


James arrived at our property ...

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5 Star Review
UserName

By : 'James'
Branch : Wickford, 2 Ladygate Centre, 60 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS12

9 Sept 2013
People found this helpful1

James arrived at our property in a timely fashion and was very professional during our first meeting, he had already provided us with a welcome pack so we were ready and could prepare questions for him. James was very thorough and extremely knowledgeable with regards to our property and similar ... Read Full Review

Comments (1)Was this helpful?:

By : Paul Ingleton

14 Sept 2013

Hi James, Thank you for your kind feedback, it is always a pleasure to see appreciation of not only the way we work but that regular contact and updates are recieved. As a company we alwyas strive...


Very easy to talk to always ...

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5 Star Review

By : 'Elliott'
Branch : Chigwell, 102 High Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : IG7

9 Sept 2013
People found this helpful1

Very easy to talk to always helpful would use again very happy with our new home thank you douglas ... Read Full Review

Comments (1)Was this helpful?:

By : Jon

3 Oct 2013

Dear Elliott, I am glad that you found our team at Chigwell helpful and easy to talk to when buting your new home. We never lose sight of what a daunting and stressful time this can be so I am...


I want to thank Marc and his ...

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5 Star Review
UserName

By : 'Veronica'
Branch : Epping, 179 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CM16

30 Aug 2013
People found this helpful4

I want to thank Marc and his team especially Alison. Between them they made this so easy for us to get our dream move. We had been on the market with one on the cheap agents in the high street because we thought we would save money. What a major mistake that was. After 4 months we had one low ... Read Full Review

Comments (1)Was this helpful?:

By : Jon

3 Oct 2013

Dear Veronica, Our company's mission statement is to "help our customers make their dream move" and it sounds as if Marc and his Epping team did just this for you! We are very proud of...


Unimpressed. Poor ...

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1 Star Review

By : 'K'
Branch : Walthamstow, 1 Central Parade, Hoe Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : E17

22 Aug 2013
People found this helpful1

Unimpressed. Poor administration which has resulted in large number of irrelevant property alerts. On seeing the property that I wanted to view, the agent sent a junior member of staff instead attending herself. He was 25 minutes late, unapologetic and brought another buyer with him, who he then ... Read Full Review

Comments (0)Was this helpful?:
The scope of the sale:- 60 ...

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5 Star Review
UserName

By : 'Alan'
Branch : Loughton, 2 Diggins Court, 262 High Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG10

22 Aug 2013
People found this helpful2

The scope of the sale:- 60 year old (empty) house, needing major modernization, no chain as sold for Probate Douglas-Allen proposed:- open day which resulted in multiple offers, one of which was accepted within two days Outcomes:- House sold for asking price, sale completed in 11 weeks, and ... Read Full Review

Comments (1)Was this helpful?:

By : Jon

3 Oct 2013

Dear Alan, Thank you very much for telling us about your success of selling through our Loughton office at full asking price. We are very proud of how we operate our Open Houses very differently...


I had to sell my elderly ...

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5 Star Review
UserName

By : 'Duffer56'
Branch : Epping, 179 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CM16

16 Aug 2013
People found this helpful6

I had to sell my elderly father's home and I live over 50 miles from where his house was. Jonjo arranged everything for me from arranging for the photographs to be taken to showing prospective buyers round. The house was for sale during the winter months and he went out of his way to keep a check ... Read Full Review

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Me and my wife were looking ...

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5 Star Review
UserName

By : 'michael'
Branch : Barkingside, 59b High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : IG6

8 Aug 2013
People found this helpful4

Me and my wife were looking for property for over a year and could not find anything we wanted so we registered with douglas and allen. The team was amazing. We got booked to see a few properties in the location we wanted. Our main contact was sarah jeeves. She was amazing. She kept in touch ... Read Full Review

Comments (1)Was this helpful?:

By : Les@DouglasAllen

8 Aug 2013

Michael, I am really pleased to hear that Sarah has done such a great job in finding you a property which I'm sure that both you and your wife will thoroughly enjoy for many years to come. The...


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