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The UK's Largest Customer Review Website for the Property Industry

4.6/5, 115 Reviews
90% Recommended
91% sales valuation accuracy
97% letting valuation accuracy
91% sales fee satisfaction
91% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91.00% | 91% | £175,000 | £550,000 |
| Lettings | 97% | 91% | £400 | £1,705 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 42 | 3 | 37 | 9 | 12 | 0 | 2 | 1 | 8 | 1 |
Dockside Property Services
206 High Street, Medway, Kent
ME1 1JA
01634 400 922






By : 'Mike'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : ME5
I am long term landlord from dockside and never had a problem with staff, any maintenance issues my tenant has reported have had been resolved very ... Read Full Review
Really reasonable
Really reasonable
By : 'Terry'
Branch : Rochester, 206 High Street
Services : Sales (As a Vendor)
Sold price : £260000
Would you recommend ? : Yes
Postcode : ME4
Trevor came round and gave us a great valuation on our property, he was very efficient in talking us through the process and returned to take photos of our property and our property was put online the same day. Even better we had an offer put forward within 4 days of the property being available. I ... Read Full Review
Good
Good
By : 'Lacey'
Branch : Rochester, 206 High Street
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : ME4
We are new customers to the area, Grace showed us around the apartments at the Quays, she was very helpful with our searches and found us a happy home to stay ... Read Full Review
good
good
By : 'J.M.K'
Branch : Strood, Regent HouseUnit 1Station Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : ME2
This agent is useless. From the start when we called to register our interest in a few properties for sale they didn't even check our position. Then they never called us back so we had to chase them several times. When we did finally view one of the properties the gentleman who turned up did not ... Read Full Review

By : 'JGrave'
Branch : Rochester, 206 High Street
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : ME1
I am a tenant of Dockside Property Services and reside in The Quays. Dockside have always looked after the flat very well and have dealt with any problems in a quick manner. The staff are polite and ... Read Full Review
By : 'Nigel'
Branch : Rochester, 206 High Street
Services : Letting (As a Tenant)
Rent PCM : £400
Would you recommend ? : No
Postcode : ME4
Disgusting service, lousy unprofessional bad manners, Do not respond to email if phones in reasonable timeframe and if you call a redponse after 4 days and several attempts reasonable then you must live on another planet! There overall service is appalling, Charge for referencing, sending text ... Read Full Review
£150 checkout £25 for a burn mark (already there prior to moving in) but taking final work from the independent report!
By : Spencer Fortag
24 Dec 2015Dear Nigel, I have reviewed all of our let properties and can not find anyone with your name or paying £400pcm. Perhaps you could contact me directly at spencer@docksidekent.com and I would be...

By : 'Rachel'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : ME1
Dockside let my apartment out last week and all went well. They handled the move in for me and all the paperwork was done on time and ok. The tenants seem really nice and the rent they got me is more then another agent told me was possible. All told, a nice, positive experience with the Dockside ... Read Full Review
Happy to pay the fees.
Happy to pay the fees.
By : 'MG'
Branch : Rochester, 206 High Street
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : No
Postcode : ME1
Dockside are the most disorganised letting agents I have ever dealt with. We organise property inspections, they do not book them in so we waste our time waiting in for someone to do the periodic inspection for them to never turn up. We let them know problems with the house, nothing is done about ... Read Full Review
By : Spencer Fortag
20 Nov 2015Dear MG, I am really sorry to hear that you have had some issues. We are reliant, sometimes, on third party suppliers but do try our best to ensure they turn up on time for both property inspections...
By : 'imo'
Branch : Rochester, 206 High Street
Services : Letting (As a Tenant)
Rent PCM : £819
Would you recommend ? : Yes
Postcode : ME2
I have had a very positive experience with Dockside so far, all the staff in the office is so friendly and they made me feel so welcome every time I went into the ... Read Full Review
By : 'fred'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : ME1
I would like to say a huge thank you to the fantastic team at Dockside for doing such a good job of looking after my property for me, I could not do a better job ... Read Full Review
By : 'Lina'
Branch : Rochester, 206 High Street
Services : Letting (As a Tenant)
Rent PCM : £1325
Would you recommend ? : Yes
Postcode : ME2
I have been tenant of Dockside for just over a year now and I am looked after very well by them. I have had no problems since I've been with them and could not ask for a better ... Read Full Review
By : 'aya'
Branch : Rochester, 206 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME1
I was a bit wary when Dockside first put my property on the market as i wasnt sure how much interest it would get. fortunately, Dockside did a very good job of marketing the property and people started showing interest in the property almost straight away! i was given feedback after every viewing ... Read Full Review
By : 'Kelly'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : ME1
I only recently started letting my property out with Dockside and Matthew very quickly found an excellent tenant for my property, making the letting process very smooth. Thanks to Matthew and the rest of the team at ... Read Full Review
By : 'Mark'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : ME1
Dockside are currently looking after my property and I am very lucky that they are as they are doing a very good job of it and they make my life a whole lot easier because of how well they look after ... Read Full Review
By : 'P.Woods'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : ME1
I recently let my property out with Dockside and the professionalism show by the staff members blew me away. Emma was very helpful throughout the letting the process, always keeping me updated on any viewings that went through at my property and always gave me very informative feedback from these ... Read Full Review
By : 'Hill'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : ME2
I am extremely pleased with the way Dockside have been managing my property for the past year. So far, there have been no major problems but any problems there has been, have been sorted very quickly. I would not hesitate to recommend Dockside to anyone looking to let their property ... Read Full Review
By : 'B.Houghton'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : ME2
I am letting my property with Dockside and I feel that they are doing a good job of managing it. I am always kept updated on any viewings that happen at my property and how those viewings ... Read Full Review
By : 'Julie'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : ME1
Dockside are doing a very good job of looking after my property. Any problems that there have been with the property have been resolved promptly, thanks to Emma's hard ... Read Full Review
By : 'Denice'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : ME2
The team at Dockside do a very good job of looking after my property, which is very helpful of them as I live abroad so I cannot manage the property ... Read Full Review
By : 'jakub'
Branch : Rochester, 206 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : ME1
I have been a tenant of Dockside for quite a while now and so far I have had a very pleasant experience. My first point of contact, Emma was incredibly helpful throughout the letting process and has stayed helpful the whole time I have been a tenant here. Emma is always willing to help me with any ... Read Full Review
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Last updated at 3/11/2016, 7:56:50 AM by allAgents