The UK's Largest Customer Review Website for the Property Industry

Dockside Property Services Logo

Dockside Property Services

4.6/5, 115 Reviews
90% Recommended

91% sales valuation accuracy

97% letting valuation accuracy

91% sales fee satisfaction

91% letting fee satisfaction

Contact Us
We are a real estate agent covering the Docklands, Royal Dock and Kent areas. We offer rentals, sales, property management and mortgage services.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales91.00%91%£175,000£550,000
Lettings97%91%£400£1,705
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
4233791202181
Address

Dockside Property Services
206 High StreetMedway, Kent
ME1 1JA
01634 400 922

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:00
  2. 09:00 - 18:00
  3. 09:00 - 18:00
  4. 09:00 - 18:00
  5. 09:00 - 18:00
  6. 09:00 - 16:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • ?OnTheMarket
  • Rightmove
  • Zoopla
Social Media
FacebookTwitterEmail
Members of
Member LogoMember LogoMember LogoMember Logo
Latest Properties

No Property Found

No Property Found
Dockside Property Services Branches (View All 2)
Images and Videos
BRANCH ASSET
I am long term landlord from ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Mike'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : ME5

26 Apr 2016
People found this helpful2

I am long term landlord from dockside and never had a problem with staff, any maintenance issues my tenant has reported have had been resolved very ... Read Full Review


What agent could do to change your mind?

Really reasonable


Comments on Agent Fees

Really reasonable

Comments (0)Was this helpful?:
Trevor came round and gave us ...

Share On :  FacebookTwitter

5 Star Review

By : 'Terry'
Branch : Rochester, 206 High Street
Services : Sales (As a Vendor)
Sold price : £260000
Would you recommend ? : Yes
Postcode : ME4

26 Apr 2016
People found this helpful2

Trevor came round and gave us a great valuation on our property, he was very efficient in talking us through the process and returned to take photos of our property and our property was put online the same day. Even better we had an offer put forward within 4 days of the property being available. I ... Read Full Review


What agent could do to change your mind?

Good


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
We are new customers to the ...

Share On :  FacebookTwitter

5 Star Review

By : 'Lacey'
Branch : Rochester, 206 High Street
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : ME4

22 Apr 2016
People found this helpful3

We are new customers to the area, Grace showed us around the apartments at the Quays, she was very helpful with our searches and found us a happy home to stay ... Read Full Review


What agent could do to change your mind?

good


Comments on Agent Fees

good

Comments (0)Was this helpful?:
This agent is useless. From ...

Share On :  FacebookTwitter

5 Star Review

By : 'J.M.K'
Branch : Strood, Regent HouseUnit 1Station Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : ME2

15 Jan 2016
People found this helpful5

This agent is useless. From the start when we called to register our interest in a few properties for sale they didn't even check our position. Then they never called us back so we had to chase them several times. When we did finally view one of the properties the gentleman who turned up did not ... Read Full Review

Comments (0)Was this helpful?:
I am a tenant of Dockside ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'JGrave'
Branch : Rochester, 206 High Street
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : ME1

16 Dec 2015
People found this helpful3

I am a tenant of Dockside Property Services and reside in The Quays. Dockside have always looked after the flat very well and have dealt with any problems in a quick manner. The staff are polite and ... Read Full Review

Comments (0)Was this helpful?:
Disgusting service, lousy ...

Share On :  FacebookTwitter

1 Star Review

By : 'Nigel'
Branch : Rochester, 206 High Street
Services : Letting (As a Tenant)
Rent PCM : £400
Would you recommend ? : No
Postcode : ME4

14 Dec 2015
People found this helpful2

Disgusting service, lousy unprofessional bad manners, Do not respond to email if phones in reasonable timeframe and if you call a redponse after 4 days and several attempts reasonable then you must live on another planet! There overall service is appalling, Charge for referencing, sending text ... Read Full Review


Comments on Agent Fees

£150 checkout £25 for a burn mark (already there prior to moving in) but taking final work from the independent report!

Comments (1)Was this helpful?:

By : Spencer Fortag

24 Dec 2015

Dear Nigel, I have reviewed all of our let properties and can not find anyone with your name or paying £400pcm. Perhaps you could contact me directly at spencer@docksidekent.com and I would be...


Dockside let my apartment out ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Rachel'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : ME1

28 Nov 2015
People found this helpful3

Dockside let my apartment out last week and all went well. They handled the move in for me and all the paperwork was done on time and ok. The tenants seem really nice and the rent they got me is more then another agent told me was possible. All told, a nice, positive experience with the Dockside ... Read Full Review


What agent could do to change your mind?

Happy to pay the fees.


Comments on Agent Fees

Happy to pay the fees.

Comments (0)Was this helpful?:
Dockside are the most ...

Share On :  FacebookTwitter

2 Star Review

By : 'MG'
Branch : Rochester, 206 High Street
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : No
Postcode : ME1

16 Nov 2015
People found this helpful2

Dockside are the most disorganised letting agents I have ever dealt with. We organise property inspections, they do not book them in so we waste our time waiting in for someone to do the periodic inspection for them to never turn up. We let them know problems with the house, nothing is done about ... Read Full Review

Comments (1)Was this helpful?:

By : Spencer Fortag

20 Nov 2015

Dear MG, I am really sorry to hear that you have had some issues. We are reliant, sometimes, on third party suppliers but do try our best to ensure they turn up on time for both property inspections...


I have had a very positive ...

Share On :  FacebookTwitter

5 Star Review

By : 'imo'
Branch : Rochester, 206 High Street
Services : Letting (As a Tenant)
Rent PCM : £819
Would you recommend ? : Yes
Postcode : ME2

9 Oct 2015
People found this helpful3

I have had a very positive experience with Dockside so far, all the staff in the office is so friendly and they made me feel so welcome every time I went into the ... Read Full Review

Comments (0)Was this helpful?:
I would like to say a huge ...

Share On :  FacebookTwitter

5 Star Review

By : 'fred'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : ME1

8 Oct 2015
People found this helpful2

I would like to say a huge thank you to the fantastic team at Dockside for doing such a good job of looking after my property for me, I could not do a better job ... Read Full Review

Comments (0)Was this helpful?:
I have been tenant of ...

Share On :  FacebookTwitter

5 Star Review

By : 'Lina'
Branch : Rochester, 206 High Street
Services : Letting (As a Tenant)
Rent PCM : £1325
Would you recommend ? : Yes
Postcode : ME2

8 Oct 2015
People found this helpful3

I have been tenant of Dockside for just over a year now and I am looked after very well by them. I have had no problems since I've been with them and could not ask for a better ... Read Full Review

Comments (0)Was this helpful?:
I was a bit wary when ...

Share On :  FacebookTwitter

5 Star Review

By : 'aya'
Branch : Rochester, 206 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME1

7 Oct 2015
People found this helpful1

I was a bit wary when Dockside first put my property on the market as i wasnt sure how much interest it would get. fortunately, Dockside did a very good job of marketing the property and people started showing interest in the property almost straight away! i was given feedback after every viewing ... Read Full Review

Comments (0)Was this helpful?:
I only recently started ...

Share On :  FacebookTwitter

5 Star Review

By : 'Kelly'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : ME1

7 Oct 2015
People found this helpful2

I only recently started letting my property out with Dockside and Matthew very quickly found an excellent tenant for my property, making the letting process very smooth. Thanks to Matthew and the rest of the team at ... Read Full Review

Comments (0)Was this helpful?:
Dockside are currently ...

Share On :  FacebookTwitter

5 Star Review

By : 'Mark'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : ME1

6 Oct 2015
People found this helpful1

Dockside are currently looking after my property and I am very lucky that they are as they are doing a very good job of it and they make my life a whole lot easier because of how well they look after ... Read Full Review

Comments (0)Was this helpful?:
I recently let my property ...

Share On :  FacebookTwitter

5 Star Review

By : 'P.Woods'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : ME1

6 Oct 2015
People found this helpful1

I recently let my property out with Dockside and the professionalism show by the staff members blew me away. Emma was very helpful throughout the letting the process, always keeping me updated on any viewings that went through at my property and always gave me very informative feedback from these ... Read Full Review

Comments (0)Was this helpful?:
I am extremely pleased with ...

Share On :  FacebookTwitter

5 Star Review

By : 'Hill'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : ME2

6 Oct 2015
People found this helpful1

I am extremely pleased with the way Dockside have been managing my property for the past year. So far, there have been no major problems but any problems there has been, have been sorted very quickly. I would not hesitate to recommend Dockside to anyone looking to let their property ... Read Full Review

Comments (0)Was this helpful?:
I am letting my property with ...

Share On :  FacebookTwitter

5 Star Review

By : 'B.Houghton'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : ME2

5 Oct 2015
People found this helpful1

I am letting my property with Dockside and I feel that they are doing a good job of managing it. I am always kept updated on any viewings that happen at my property and how those viewings ... Read Full Review

Comments (0)Was this helpful?:
Dockside are doing a very ...

Share On :  FacebookTwitter

5 Star Review

By : 'Julie'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : ME1

5 Oct 2015
People found this helpful1

Dockside are doing a very good job of looking after my property. Any problems that there have been with the property have been resolved promptly, thanks to Emma's hard ... Read Full Review

Comments (0)Was this helpful?:
The team at Dockside do a ...

Share On :  FacebookTwitter

5 Star Review

By : 'Denice'
Branch : Rochester, 206 High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : ME2

2 Oct 2015
People found this helpful1

The team at Dockside do a very good job of looking after my property, which is very helpful of them as I live abroad so I cannot manage the property ... Read Full Review

Comments (0)Was this helpful?:
I have been a tenant of ...

Share On :  FacebookTwitter

5 Star Review

By : 'jakub'
Branch : Rochester, 206 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : ME1

1 Oct 2015
People found this helpful1

I have been a tenant of Dockside for quite a while now and so far I have had a very pleasant experience. My first point of contact, Emma was incredibly helpful throughout the letting process and has stayed helpful the whole time I have been a tenant here. Emma is always willing to help me with any ... Read Full Review

Comments (0)Was this helpful?:
1 - 20 of 115 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 3/11/2016, 7:56:50 AM by allAgents

Awards won by Dockside Property Services

Regional Awards Won by Dockside Property Services

Individual Branch Awards

Loading...