Cryers Residential Lettings

I think some other people on here have gone WAAAAYY overboard with their ranting! I moved in on July 1st and there were some things which needed doing from the previous tenancy (cleaning/broken furniture) but by the time I came back from the summer break it was all pretty much sorted for us. ... Read Full Review

I can honestly say that my third year at university was the worst year of my life due to one thing. the fact that i live in a dive and there is no one coming to sort it out. The house is standing up which is good, however everything else about it is absolutely dreadful. When I viewed the house I ... Read Full Review

Whatever you do, DO NOT go with cryers. Even if its a last resort. They are the most unorganised company ever and think that they can get away with anything just because they are dealing with students. My house was disgusting when we moved in and now they are trying to charge us for decorative ... Read Full Review

After looking at many houses with different agents we found the perfect one for us through Cryers. The whole process from start to finish was easy and friendly and have now lived there for 2 years since. Any issues with the house have always been dealt with straight away so we have been very ... Read Full Review

I had looked around loads of houses last year and found a house through Cryers. when we first moved in we had several requests which were all done within a week of moving in and the cleaning was also done on the same day. we had someone leave the tenancy during our time at the house. Cryers was ... Read Full Review

Great experience with really knowledgable staff. Really simple and managed well throughout. Would highly recommend! Really took the stress out of finding student ... Read Full Review

Its a pity there is no option to award these people 0/5 because I believe I would and I believe everyone who has had the misfortune to deal with them would also. My landlord of my private house lives abroad and up until summer 2012, her mum took care of all rent/maintenance/repair/tenancy ... Read Full Review

Moved into our flat on 1st July of this year as a student let and spent the whole summer managing what these Letting Agents were supposed to be doing! the only way you are going to get this company to do as little as send a cleaner in is to pay them a little visit everyday until they are sick of ... Read Full Review

This company should have an award for its lack of ethics. Refusal to return deposit - does anyone know which tenancy deposit scheme they use so that I can try to get it returned via the ... Read Full Review

THE WORST AGENT I HAVE EVER DEALT WITH! Prior to moving into the property we were promised that the house would be cleaned (not too much to ask) that the moldy sofa would be replaced, that the mold would be removed from the bedrooms and bathrooms. Once we moved in none of this had been done, the ... Read Full Review

Unorganised, rude, unhelpful and defiantly the worst estate agents in Southampton. Terrible at getting things done, charge you unnecessary things (over charging on cleaning costs). They also blame you for their mistakes. Choose any other estate agents apart from them and I guarantee they do a ... Read Full Review

Rubbish company; they make all sorts of promises before you move in and don't then follow any through. We were told the rotting window frames would be sorted before moving in, and they were untouched- and not sorted for the entire year we were there. The windows were so bad there were holes ... Read Full Review

Cryers are absolutely awful!!! If I had read this site before I would never have let a house with them. DO NOT GO WITH CRYERS!!!!!!! They are honestly the worse estate agents I have ever used. They shouldnt still be in business. Just a selection of irritating things they do: - They ... Read Full Review

where do I start? ive been renting from cryers for nearly 2 years in 2 different properties. My first house shared with 2 other students was ok, although there were cracks along the walls, moldy carpets and a dodgy front door and a derelict houe next door but this is what we expected hearing plenty ... Read Full Review

There service is terrible! We have been contact them for the past 5months every single week with going into their offices, emails and phones to say we have no shower and they still haven't done anything about it to this day. They have lied to us on many occasions when they said someone will be ... Read Full Review

Cryers let this house to me and 3 student colleagues. On taking over the property they took a deposit which we have yet to have back despite leaving the house in perfect condition and handing back the keys on 30 June. On taking over the house we found cat sick on the carpets and cat excrement on ... Read Full Review

from my experience, the agents arent the problem. its the company as a whole which is disastrous. theres total lack of communication between the agents however, each of them tell you something totally different. like i was promised my deposit would be in on friday 17th by one agent, and then told ... Read Full Review

This agent is truly awful. I have no good thing to say about them really. They are not bad people I think but extremely incompetent. They do not pass on any requests to the landlord ever, they lose all your details, they do not return deposits on time. When you press them for anything I believe ... Read Full Review

Unprofessional and rude. I've had a mould issue for 7 weeks, and vacated the property for the last 6 weeks, they have managed to have various people look at it every week but no work actually done. Feel as though I have been fobbed off. Phoned and complained today, got pretty much laughed at. My ... Read Full Review

[[EDIT ORIGINAL START]] Do not use Cryers. They are the rudest, unprofessional bunch of money-grabbing con artists around. They have breached governent guidelines for accessing properties without notice multiple times and have ignored complaints about faulty properties. They are a family run ... Read Full Review