Who we are?Positive property professionals who offer a comprehensive management service for investors in Edinburgh and Lothian. We couple experience in our market with ongoing training at every level and personal service to ensure that we offer the most accurate advice and professional service to our clients.What business ...show more
Who we are?
Positive property professionals who offer a comprehensive management service for investors in Edinburgh and Lothian. We couple experience in our market with ongoing training at every level and personal service to ensure that we offer the most accurate advice and professional service to our clients.
What business we are in?
We are in the business of looking after investments to ensure a sound return to the client and eliminating the stress that can be involved in being an investor
Who our customers are?
Our clients range from single property investors to multi property owners. They are people who appreciate personal service, and will trust us to always act in their best interests throughout their time with us. Our clients are happy with the services that we provide and are happy to recommend us to friends and family
What makes us different?
We do not believe in squeezing as much return as possible from our clients. We work on the basis of offering a great service and a product that matches or exceeds our competition.
The service has been brilliant, in particular Megan Neil. Megan has been amazing, incredibly helpful, professional yet super friendly. She has made us feel at ease from the start of our application, thank you! Highly recommend!... read full review
Excellent service, thanks.
I am especially grateful to your team for coping with management of my properties during the COVID crisis.... read full review
Richard showed very good responsiveness to all types of issues relating to the property. He was also very helpful through some difficulties we experienced at the time of its sale, which we greatly appreciated.... read full review
Renting with Cornerstone Letting was easy, kept informed, good response, nothing was a problem.
Dealt with everything straight away.
Cannot Fault the service... read full review
I have just recently rented out my property through Cornerstone.I dealt with Richard mainly,he was very knowledgeable and helpful and answered all my questions straight away and returned my calls and e-mails very promptly. I can’t fault them at all, the service ... read full review
I have used Cornerstone for a number of years to manage two flats in the Edinburgh area. I have always found Richard and Victoria to be knowledgeable and responsive.
I would recommend Cornerstone to anyone who wants a hassle free letting experience.... read full review
We have used other letting agents before we found this agency and can't recommend cornerstone enough. We have been with them now for about 5 years and would not go anywhere else now. Any problems we have had have been dealt with quickly and efficiently. Richard ... read full review
Cornerstone has managed my property for 5 year now and I continue to be happy with them. The property must be very close to 100% occupancy. Rent has been very good, considerably more than DJ Alexander who managed the property before I switched Cornerstone. Richard and his ... read full review
Thank you for finding a nice tenant that fitted perfectly my expectations, for letting the property at the right price and for managing the tenancy as reasonably as possible - well done!... read full review
I have used cornerstone lettings for nearly 2 years now and I am very satisfied with the service that I receive. Always fast responses to email or phone questions/queries. I have recommended to others already and would continue to do so in the future.... read full review
Excellent service from Richard & Victoria at Cornerstone, Edinburgh. They have been managing my apartment for a number of years now & always make me feel this is the only one they are managing. They make the whole process stress free. Highly recommend them. Thanks Richard & Victoria.... read full review
All my dealings with the above staff members have always been positive. They are both helpful and very efficient. They give me the support I need and I am confident that both my tenant and myself as landlord are being treated well and any work ... read full review
Comment on agent fees
Because I feel that they are willing and offer good support I feel the Agent's Fees and acceptable.
Richard has looked after our Quartermile property for us for a number of years. he is always extremely helpful and we would have no hesitation in recommending him.... read full review
Cornerstone and especially Richard are exceptional. I have no problems. Everything runs smoothly and Richard is always available to attend to any issues we might have as foreign , absentee landlords. He responds rapidwith queries and goes the extra mile to solve issues . Proof of our ... read full review
We have been using Cornerstone Letting's services for more than two years and we have been more than happy - they are transparent, responsive and providing good and timely visibility of any issues, fees or work to be carried out in the property.... read full review
I found the service to be excellent right from the start. The itinerary, photos and advert was perfect, I receive the rent on time and have always had prompt communication with the agency.... read full review
“Richard has been managing the letting of our flat in ......”
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4 Star Review
Dec 29,2015
By:
'J'
Dec 29,2015
Branch: Edinburgh, 21 Landsdowne Crescent
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Branch: Edinburgh, 21 Landsdowne Crescent
Lettings (as a Landlord)
Postcode:
0people found this helpful
Richard has been managing the letting of our flat in Penicuik for the past year. So far he has found us tenants very quickly and at an agreeable rent in return for a very competitive monthly management fee. His level of service is significantly above ... read full review
Overall - good...
However I had a problem with a tenant of this year. The tenant left and left the property in a mess requiring a complete property redecoration and repair. This led to concerns about cornerstones property checking. I felt very let down.
However ... read full review
“I found Richard to be very professional and dealt with ......”
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5 Star Review
Dec 22,2015
By:
'Kevin'
Dec 22,2015
Branch: Edinburgh, 21 Landsdowne Crescent
Services: They manage our building
Would you recommend?: Yes
Postcode:
Branch: Edinburgh, 21 Landsdowne Crescent
They manage our building
Postcode:
0people found this helpful
I found Richard to be very professional and dealt with any issues in a prompt manner I have and would recommend Cornerstone in the future.... read full review
Very efficient & professional. Hassle fee letting for me! The best letting agency by far I have come across.
Richard knows his stuff and his team are also very helpful.... read full review
Excellent professional service. The staff are always quick to answer emails and phone calls and deal with maintenance issues promptly and transparently. We have been very happy with the service and would recommend Cornerstone to other landlords letting their properties.... read full review
I have used Cornerstone Letting for a few years now and have always felt secure in the knowledge that my properties were being looked after in safe, competent hands. They put in a lot of time and effort in finding suitable tenants and will only ... read full review
Great service, professional at all times and affordable.
They were always quick to respond to my emails and the maintenance costs were always very competative... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We ask all of our landlords to submit a coplaint via email to [email protected] We will then investigate the issue and respond within 48 hours of the complaint.Should you not be satisfied with the outcome of any complaint, then you can take the complaint to the Property ombudsman scheme of which we are a member in order for an independant review.
Last updated at 3:34 PM 02/07/2018 by allAgents
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