Connells
3.5/5, 1228 reviews
63% recommended
75% sales valuation accuracy
80% sales fee satisfaction
79% lettings valuation accuracy
72% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 80% £60,000 £5,150,000
Lettings 79% 72% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
218 47 148 123 248 65 89 35 69 187
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Effective and caring service - I thoroughly r......”

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Dec 14,2019
Minithumbup
By: 'Jennifer Laker'
Dec 14,2019
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Effective and caring service - I thoroughly recommend the staff of the Shirley branch of Connells. They went out of their way to be helpful from my first visit through to completion day. Thank you - especially to Claire Bushell and Lee Hounslow!...
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“awful......”

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Dec 05,2019
Minithumbdown
By: 'Mark Watson'
Dec 05,2019
0 people found
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awful...bullies and pushy. dont take no for an answer. impossible to just get a simple viewing....avoid!! All about their targets, rather than customer service....
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“Very unfortunate that their performance remai......”

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Dec 04,2019
Minithumbdown
By: 'Khursheed'
Dec 04,2019
0 people found
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Very unfortunate that their performance remains absolutely appalling, will not recommend for landlords. The management unit is the worst so you are better off without Connells. Their inventory reports do not reflect the conditions and all the damage to your property, at the end of ...
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“Too slow to solve any problem. There is an on......”

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Dec 04,2019
Minithumbdown
By: 'Daniela Horta Machado'
Dec 04,2019
0 people found
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Too slow to solve any problem. There is an online account to report issues but it seems that no one ia monitoring it. They didnt provide access to the electricity meter readings when we first moved to the property. The meter was locked in a ...
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“Paul Jones- mortgage advisor was excellent. ......”

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Dec 01,2019
Minithumbup
By: 'Aktar Peeroo'
Dec 01,2019
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Paul Jones- mortgage advisor was excellent. He helped us with obtaining a mortgage and when we asked about various options e.g. resale/ buy to let he patiently went through the options with us and did all the work required in order to help us ...
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“Our advice is - don't bother. We have twice ......”

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Nov 30,2019
Minithumbdown
By: 'Marie'
Nov 30,2019
0 people found
this helpful
Our advice is - don't bother. We have twice (last weekend and again this weekend) driven the 206 miles from Taunton and back for our arranged meeting with Connells regarding the sale of our home. Last weekend when they did not turn up, we could understand ...
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“Had been trying to find a property to rent fo......”

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Nov 30,2019
Minithumbdown
By: 'diane norman'
Nov 30,2019
0 people found
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Had been trying to find a property to rent for family for 9 months with no luck. Found most agencies never bothered to call back and not very helpful until we found one with Connells which wasn't suitable but Harry who dealt with us kept looking ...
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“This is the worst agency I have ever used. Wa......”

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Nov 22,2019
Minithumbdown
By: 'Niamh Dobson'
Nov 22,2019
0 people found
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This is the worst agency I have ever used. Was constantly lied to and told the landlord was away and could not sign the contract when they were just too lazy to send the contract. This resulted in the contract not being signed until the ...
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“Adam was extremely helpful when helping us fi......”

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Nov 15,2019
Minithumbup
By: 'Nikita Sejpal'
Nov 15,2019
0 people found
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Adam was extremely helpful when helping us find our first home. I cannot thank you enough for listening to our requirements and showing us so many good options....
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“It felt like I did their job....”

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Nov 07,2019
Minithumbdown
By: 'D P'
Nov 07,2019
3 people found
this helpful
I recently sold my house through Connells and ended up doing most of the work myself, having to deal with the buyer directly! After conducting viewings, they consistently failed to provide any feedback unless I went to their shop to speak to them. This was ...
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“Great Service and Customer Care. Before spea......”

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Nov 05,2019
Minithumbup
By: 'Amy'
Nov 05,2019
0 people found
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Great Service and Customer Care. Before speaking to Connells we were under a false pretence on how much we could afford, and discovered we could borrow a lot more than what we first thought which completely opened up the housing market to us. Our main ...
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“5 Stars Service...”

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Nov 01,2019
Minithumbup
By: 'Taiba Bajar'
Nov 01,2019
0 people found
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I sold my home through Connells quickly. They actually seemed to care about selling my home unlike a previous estate agent I was with, and they kept busy with offers and viewings which is exactly the activity you want when selling your home. Their sales ...
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“Amazing. In all my experience of housing agentss and l......”

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Nov 01,2019
Minithumbup
By: 'Ann Bent'
Nov 01,2019
0 people found
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In all my experience of housing agents and letting properties I would like to say a big thank you to the Connells letting team who facilitated The seamless Let of my property. It was carried out with a high degree of professionalism. I approached them ...
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“All the staff at Connells North street from s......”

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Oct 23,2019
Minithumbup
By: 'richard bird'
Oct 23,2019
0 people found
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All the staff at Connells North street from start to finish have been outstanding in their attention to our needs. I would recommend to any seller on the Market. We have been kept informed at all stages of the process , the contacts have gone beyond ...
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“Excellent service, didn't have to chase anyth......”

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Oct 14,2019
Minithumbup
By: 'John Gordon'
Oct 14,2019
0 people found
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Excellent service, didn't have to chase anything up and nothing was to much trouble if I asked my 1st experience in renting which was made easy....
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“Excellent...”

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Oct 11,2019
Minithumbup
By: 'Miss Kayleigh C M David'
Oct 11,2019
0 people found
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Aimee and the rest of the team at Connells were absolutely fantastic and super supportive with me during my purchase! My last minute requests were endless but the team were there to help at all times. Thank You!...
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“We recently purchased a property marketed by ......”

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Oct 09,2019
Minithumbup
By: 'David'
Oct 09,2019
0 people found
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We recently purchased a property marketed by Connells Torquay and have only praise for the professional and friendly way the dealt with us. In particular, Ben and Laura deserve a mention. The did their best throughout to ensure we had access when required and any ...
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“Amazing Team!...”

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Oct 03,2019
Minithumbup
By: 'Charlie Warby'
Oct 03,2019
0 people found
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My journey through buying and selling a house has been straight forward with the support of Phil and the team at Connells. Nothing has ever been to much with my constant phone calls. Kalvin has also been amazing and would highly recommend him to source ...
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“A professional team who worked hard, giving r......”

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Sep 30,2019
Minithumbup
By: 'Sonja Norton'
Sep 30,2019
0 people found
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A professional team who worked hard, giving regular feedback on my house selling process. A big thank you to John, Ben and Katie who I had contact with during the course of the sale....
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“Brilliant Company....”

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Sep 25,2019
Minithumbup
By: 'John Clementson'
Sep 25,2019
0 people found
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The whole tricky business was competed in the blink of an eye, everyone I dealt with at the company were courteous, friendly and extremely professional, although not the cheapest, they know what they're doing, the property was sold really quickly, Charlotte and Emma were great ...
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“The Connell leavesden team where great....”

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Sep 23,2019
Minithumbup
By: 'Dominic Meyrick-Brook'
Sep 23,2019
0 people found
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The Connell leavesden team where great. They helped me , with each step of the purchase and got me a great mortgage deal too. I Will be using them again, and would recommend them to others....
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“They did not turn up for viewing...”

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Sep 22,2019
Minithumbdown
By: 'Agnes Goodchild'
Sep 22,2019
0 people found
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We tried to buy property by them but never happened as they did not show the property to as but even did not delete the appointment for viewing, as well. So we travelled 2 hours for nothing.........
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“Amazing service!!...”

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Sep 20,2019
Minithumbup
By: 'D Rodger'
Sep 20,2019
0 people found
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Thank you for the great service you have us whilst viewing in Peterborough. Sharon was excellent with her knowledge of Peterborough and surrounding areas and really helped us with our property and really helped us with our property search! Flat secured, once again - amazing ...
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“Luckily we weren't the sellers. They didn't r......”

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Sep 20,2019
Minithumbdown
By: 'Karen'
Sep 20,2019
0 people found
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Luckily we weren't the sellers. They didn't rate them too much either. Turned up to one viewing without keys, another they forgot to tell the seller we were coming for one last review before exchange. We chased for replies to enquiries - they chased our ...
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“Luke did a fantastic job of progressing the s......”

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Sep 06,2019
Minithumbup
By: 'Andrew MacBain'
Sep 06,2019
0 people found
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Luke did a fantastic job of progressing the sale from continuously identifying potential buyers to managing negotiations and liaising between buyers and sellers....
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“Connells basingstoke are EXCELLENT...”

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Sep 05,2019
Minithumbup
By: 'Chloe Marie Salmon'
Sep 05,2019
0 people found
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Connells basingstoke are EXCELLENT. After being on the market with another estate agent for 10 months we had no luck with selling our property. They did not comunicate well and didnt really take an intrest so we decided to switch over to Connells. Best decision we ...
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“The. WORST. ESTATE AGENTS i have ever worked ......”

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Sep 04,2019
Minithumbdown
By: 'chevon edwards'
Sep 04,2019
1 people found
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The. WORST. ESTATE AGENTS i have ever worked with! I have to say the Kingswood Branch in Bristol are being run by complete ameteurs who are only about making a quick buck. I have bought and sold properties for over 10 years and Connells in Kingswood ...
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“Horrendous - save your precious time and mone......”

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Sep 03,2019
Minithumbdown
By: 'Francesca'
Sep 03,2019
0 people found
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Horrendous - save your precious time and money and use another agent. Never in my 15 years of renting have I experienced such awful management and customer service. Connells allowed me to move me and my young children into a house with broken doors, broken unsafe ...
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“Persistent...”

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Sep 03,2019
Minithumbup
By: 'Leah Thompson'
Sep 03,2019
0 people found
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Selling property is never stress-free, and my particular sale was not straight forward. Having said this, I can't discredit Scott Hillsdon and Jamie Clifford for their support getting the sale to the finish line and putting up with my constant calls and nagging!...
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“Highly recommended....”

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Aug 30,2019
Minithumbup
By: 'Anna Hughes'
Aug 30,2019
0 people found
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We now have 6 properties let through Connells and we couldn't be happier. Bethany, Jordan and Luke have an excellent approach in all areas of their work. Their response time is immediate to any emails and are all dealt with swiftly and professionally. They have managed ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are a member by the Property Ombudsman and have an internal complaints procedure.
Last updated at 11:01 AM 27/07/2017 by Tony Wood

Awards won by Connells

Individual Branch Awards

Wolverhampton, WV1

Watford, WD17

Southampton, SO15

Maidstone, ME14

Hemel Hempstead, HP1

Cambourne, CB23

Andover, SP10

Letchworth, SG6

Leighton Buzzard, LU7

Luton, LU2

Welwyn Garden City, AL8

Bath, BA2

Salisbury, SP4

Harrow, HA1

Worcester, WR1

Slough, SL1


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