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Customer Reviews

Showing 1-30 of 888

“ Letting our property... ”

5 Star Review

Apr 18,2018

Denny South

By: 'Sarah'

Apr 18,2018

Branch: Clacton on Sea, 64 Station Road
Services: Lettings (as a Landlord)
Rent PCM: £500
Would you recommend?: Yes
Postcode: CO15

Branch: Clacton on Sea, 64 Station Road
Lettings (as a Landlord)
Rent PCM: £500
Postcode: CO15

0 people found
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Denny and all of the team at Connells Clacton on Sea have been very professional, prompt and informative when dealing with the rental of our property. They kept me informed of potential tenants, sent me information that I needed promptly. All of my questions and ...
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Comment on agent fees

The fees were explained to me from the beginning so I knew what I was paying.

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“ Issue with Keys... ”

5 Star Review

Apr 18,2018

Daniella Hennessy-Smith

By: 'Gerry Harrison'

Apr 18,2018

Branch: Stevenage, 8 Market Place
Services: Lettings (as a Landlord)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: SG1

Branch: Stevenage, 8 Market Place
Lettings (as a Landlord)
Rent PCM: £1000
Postcode: SG1

0 people found
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I recently rented my property out. The new tenants had concerns regarding the lock. Daniella was very helpful and professional arranging a locksmith and updating me thereafter. Thanks...
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Comment on agent fees

Fees are fine

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“ Brilliant service... ”

5 Star Review

Apr 18,2018

By: 'EMA'

Apr 18,2018

Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BH17

Lettings (as a Tenant)
Postcode: BH17

0 people found
this helpful

My experience with Connells has not been great over the last few months, I have been dealing with unprofessional people constantly and was getting nowhere, However for the last couple of weeks I had Mark as our new property management coordinator and he's been ...
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“ Great Service... ”

5 Star Review

Apr 18,2018

Jess

By: 'Hollie'

Apr 18,2018

Branch: Southampton, 409 Shirley Road Shirley
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SO16

Branch: Southampton, 409 Shirley Road Shirley
Sales (as a Vendor)
Postcode: SO16

0 people found
this helpful

Highly recommend Connells in Shirley! Jess has been fantastic throughout the whole process. Always helpful and nothing ever too much bother....
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Comment on agent fees

Good

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“ Professional and efficient... ”

5 Star Review

Apr 18,2018

Daniella Hennessy smith

By: 'Courtney Anderson'

Apr 18,2018

Branch: Leighton Buzzard, 4 Market Square
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: Sg1

Branch: Leighton Buzzard, 4 Market Square
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: Sg1

0 people found
this helpful

I recently moved into the property and there was a issue with the lock on front door, Dianella quickly arranged a locksmith to come out at a time that was convient for me. Daniela has also liased with the property landlord with regards to me ...
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“ First home... ”

5 Star Review

Apr 17,2018

Lauren Wilson

Alex Friend

By: 'Blackwell/morgan'

Apr 17,2018

Branch: Cambourne, Unit 2, Caxton House, Broad Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CB23

Branch: Cambourne, Unit 2, Caxton House, Broad Street
Sales (as a Buyer)
Postcode: CB23

1 people found
this helpful

Lauren went above and beyond to help us find our first home when we were ready to stop looking for a while. I cannot thank connells enough for their help and am thankful to Alex and lauren for their help it trying to make the ...
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“ Excellent service... ”

5 Star Review

Apr 17,2018

Joanne Tallis

Jordan Clewes

By: 'Marcus'

Apr 17,2018

Branch: Halesowen, 10 Hagley Road
Services: Sales (as a Vendor)
Sold price: £185000
Would you recommend?: Yes
Postcode: B62

Branch: Halesowen, 10 Hagley Road
Sales (as a Vendor)
Sold price: £185000
Postcode: B62

0 people found
this helpful

Recently used Connells in Halesowen for the second time to sell my property. Many of the team were still there and gave the same excellent service. They achieved more then I expected for my property by thousands by doing an open house. Didn't disappoint ...
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Comment on agent fees

Worth every penny, got thousands more than I thought for my property

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“ Empty Promices - Inhumane customer care... ”

1 Star Review

Apr 17,2018

By: 'Nancy'

Apr 17,2018

Branch: Basingstoke, 1 Wote Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: RG23

Branch: Basingstoke, 1 Wote Street
Sales (Prospective customer)
Postcode: RG23

0 people found
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I am a mother of a two children under the age of four. I work full time for in a job that is quite demanding and requires me to travel nationally regularly. After having my children I was diagnosed with post natal anxiety disorder and ...
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“ problem solving heating... ”

5 Star Review

Apr 15,2018

Clodagh Matthews

By: 'Jezza'

Apr 15,2018

Branch: Leighton Buzzard, 4 Market Square
Services: Property Management
Would you recommend?: Yes
Postcode: CV3

Branch: Leighton Buzzard, 4 Market Square
Property Management
Postcode: CV3

0 people found
this helpful

New Tenants moved into our apartment only to find that the switch on the boiler was broken and they could not get the temp u or hot water - not a great start! Thanks To Clodagh - she quickly organised heating engineer call out - ...
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“ Fab Agent, wouldn't hesitate to recommend... ”

5 Star Review

Apr 14,2018

Tony Wood

By: 'Shell'

Apr 14,2018

Branch: Watford, 6 The Parade
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: WD24

Branch: Watford, 6 The Parade
Sales (as a Vendor)
Postcode: WD24

0 people found
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Sold through Connells and wouldn't hesitate to recommend. They were knowledgeable, courteous, efficient and professional. Sold our property in days. Delighted with the whole service....
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Comment on agent fees

Very reasonable and open to discussion.

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By: Tony Wood

Apr 16, 2018

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Thank you for your kind words, I am glad you were happy with the service provided by myself and my colleagues. I wish you and your family all the best for the future. ...

“ Very responsive... ”

5 Star Review

Apr 13,2018

Daniella Hennessy smith

By: 'Hayley mayors'

Apr 13,2018

Branch: Leighton Buzzard, 4 Market Square
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: B37

Branch: Leighton Buzzard, 4 Market Square
Lettings (as a Tenant)
Postcode: B37

0 people found
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Daniella is very helpful and responsive person who deals with issues straight away always getting on the case to the right person to resolve issues. Thank you...
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“ Fantastic service from Clodagh!... ”

5 Star Review

Apr 12,2018

Clodagh Matthews

By: 'Sarah Bills'

Apr 12,2018

Branch: Leighton Buzzard, 4 Market Square
Services: Lettings (as a Landlord)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: CV34

Branch: Leighton Buzzard, 4 Market Square
Lettings (as a Landlord)
Rent PCM: £1100
Postcode: CV34

0 people found
this helpful

My experience with Connells has not been great so far, but since Clodagh has been looking after my rented property the level of communication has improved considerably. I feel confident that Clodagh will help to resolve any issues promptly and efficiently....
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“ Pulled out all the stops... ”

5 Star Review

Apr 11,2018

Luke Cheek

By: 'Julie'

Apr 11,2018

Branch: Watford, 6 The Parade
Services: Sales (as a Vendor)
Sold price: £410000
Would you recommend?: Yes
Postcode: WD3

Branch: Watford, 6 The Parade
Sales (as a Vendor)
Sold price: £410000
Postcode: WD3

0 people found
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I can highly recommend the service. We had a tight deadline to meet and Luke did everything he possibly could to get us through the moving process...
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Comment on agent fees

The fees were very reasonable

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“ WASTE OF TIME... ”

1 Star Review

Apr 11,2018

By: 'MANDIE OLIVER'

Apr 11,2018

Branch: Basingstoke, 56 Broadmere Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: RG21

Branch: Basingstoke, 56 Broadmere Road
Sales (Prospective customer)
Postcode: RG21

0 people found
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INSTRUCTED CONNELLS ON THE BASIS THAT THEY SOUNDED 'GENUINE'. WITHOUT REALISING HAD SIGNED UP FOR 26 WEEKS. WE WERE ADVISED THAT ALL BUYERS WERE VETTED AND MORTGAGE READY. HAD 2 POTENTIAL BUYERS THAT TURNED OUT TO BE MAKING OFFERS ON MULTIBLE HOUSES AND WE WERE ASSURED THESE ...
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Comment on agent fees

I HAVE BEEN ADVISED THAT THE FEES WERE AWFUL AND SPOKEN TO A COUPLE OF AGENTS WHO HAVE CONFIRMED WHAT THEY WOULD CHARGE. IF I HAD GONE WITH ANOTHER AGENT AS WELL AS CONNELLS IT WOULD OF COST ME NEARLY £15000 IN FEES. AS THEY DIDNT SELL I PAID FOR PHOTOS ONLY

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“ Excellent... ”

4 Star Review

Apr 11,2018

Diana Postolache

By: 'Prince Yohannan'

Apr 11,2018

Branch: Watford, 6 The Parade
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: WD!1

Branch: Watford, 6 The Parade
Lettings (as a Tenant)
Postcode: WD!1

0 people found
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Excellent service and friendly approach. We are happy with the service of connells. They have done everything on time.We will contact again for future....
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Comment on agent fees

good

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“ Excellent employee... ”

5 Star Review

Apr 05,2018

Daniella Hennessy smith

By: 'Rosie Coles'

Apr 05,2018

Branch: Leighton Buzzard, 4 Market Square
Services: Lettings (as a Landlord)
Rent PCM: £900
Would you recommend?: Yes
Postcode: LU5

Branch: Leighton Buzzard, 4 Market Square
Lettings (as a Landlord)
Rent PCM: £900
Postcode: LU5

0 people found
this helpful

I had been quite unhappy with the service I have received from Connells over the last few months as I had constantly been dealing with different people with no notification that my existing contact had changed and seemingly no handover. However for the last couple ...
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“ Very helpful pleasant professional member of your head office... ”

4 Star Review

Apr 05,2018

Mrs Sharon Dickson

By: 'Mr.p.thakore'

Apr 05,2018

Branch: Leighton Buzzard, 4 Market Square
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: Cv34

Branch: Leighton Buzzard, 4 Market Square
Lettings (as a Landlord)
Postcode: Cv34

0 people found
this helpful

All my requirements as to managing my property she has done an excellent job Her manner very professional and prompt response on matters...
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Comment on agent fees

Mr Jamie Fearn & Kalon Cheesman have advised well and good management by these guys at coventry branch.

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“ Good service... ”

5 Star Review

Apr 05,2018

Clodagh Matthews

By: 'CL'

Apr 05,2018

Branch: Leighton Buzzard, 4 Market Square
Services: They manage our building
Would you recommend?: Yes
Postcode: CV31

Branch: Leighton Buzzard, 4 Market Square
They manage our building
Postcode: CV31

0 people found
this helpful

Very clear communications and prompt response to instructions. Professional and efficient. Organised gas survey on my behalf. Clear and concise....
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“ Negotiations for successful tenancy agreement... ”

4 Star Review

Apr 02,2018

Hasceb Kamran

Zoe Wannerton

By: 'Carl & Patricia Collinge'

Apr 02,2018

Branch: Hemel Hempstead, 45 Marlowes
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: HP3

Branch: Hemel Hempstead, 45 Marlowes
Lettings (as a Tenant)
Postcode: HP3

0 people found
this helpful

Thank you both for the efficient and friendly way you dealt with all our family when our son Anton was trying to rent a flat that was on your agents books. It was rather complicated as we were both acting as guarantors and live 230 miles ...
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Comment on agent fees

As we live over 230 miles away in Blackpool it is not easy to compare agent's fees but they appear to compare favourably with other agents in Hemel Hempstead.

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“ Excellent letting service... ”

5 Star Review

Mar 30,2018

Diana Postolache

Simon Beazley

By: 'Agata'

Mar 30,2018

Branch: Watford, 6 The Parade
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: WD17

Branch: Watford, 6 The Parade
Lettings (as a Landlord)
Postcode: WD17

0 people found
this helpful

Diana and Simon are professional, friendly and helpful letting agents at Watford branch. They always keep me up to date with all aspects of letting my flats. I appreciate they quick response, dedication and hard work. Thank you for making the whole process easy for ...
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“ Finding a tenant... ”

4 Star Review

Mar 30,2018

Diana Postolache

Simon Beazley

By: 'Sam'

Mar 30,2018

Branch: Watford, 6 The Parade
Services: Lettings (as a Landlord)
Rent PCM: £950
Would you recommend?: Yes
Postcode: WD18

Branch: Watford, 6 The Parade
Lettings (as a Landlord)
Rent PCM: £950
Postcode: WD18

0 people found
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Overall I felt the experience was very smooth. The team at Connells (Diana) in particular were very proactive on creating a good timetable for handover of the old tenant, marketing the property and ultimately finding a new one....
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“ Danniella has exceptional customer service thank you for all your help... ”

5 Star Review

Mar 30,2018

Daniella Hennessy smith

Sharon

By: 'Joanne jarman'

Mar 30,2018

Branch: Leighton Buzzard, 4 Market Square
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: Sg28

Branch: Leighton Buzzard, 4 Market Square
Lettings (as a Tenant)
Rent PCM: £750
Postcode: Sg28

0 people found
this helpful

Fantastic customer service. Always available staff to help you . They go out their way to organise repairs for you and any thing else you require. Thank you Danniella and Sharon for your help . Much appreciated...
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“ Mrs... ”

5 Star Review

Mar 30,2018

Chelsea Hardie

By: 'Thapa'

Mar 30,2018

Branch: Swindon, Unit B11 North Swindon District Centre,Thamesdown Drive
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: SN25

Branch: Swindon, Unit B11 North Swindon District Centre,Thamesdown Drive
They arranged our mortgage
Postcode: SN25

0 people found
this helpful

They are good & helpful. Chelsea helped with the purchasing & mortgages process. Anna helped us with the letting process & getting the best rental price for our property . They also help sorting replacements for the carpets. Big thanks to Anna & Chelsea !!!! ððð...
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Comment on agent fees

Good

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“ Verry good... ”

5 Star Review

Mar 30,2018

Sandra Popescu

Simon Beazley

By: 'Florina Adela Circeag'

Mar 30,2018

Branch: Watford, 6 The Parade
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: WD17

Branch: Watford, 6 The Parade
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: WD17

0 people found
this helpful

Verry impressed, they are understanding people, trying to help you as much as possible. They get involved,very communicative, friendly, trying to give you the best option possible. Happy to work with them....
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Comment on agent fees

Good

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“ Daniella Hennessy Smith... ”

5 Star Review

Mar 29,2018

Daniella Hennessy smith

By: 'Mr & Mrs Edwards'

Mar 29,2018

Branch: Leighton Buzzard, 4 Market Square
Services: Lettings (as a Landlord)
Rent PCM: £725
Would you recommend?: Yes
Postcode: CV8

Branch: Leighton Buzzard, 4 Market Square
Lettings (as a Landlord)
Rent PCM: £725
Postcode: CV8

0 people found
this helpful

Daniella was extremely helpful in sorting out a difficult situation with a tenant who did not want to pay the repair costs when leaving our property. When Daniella took over this matter it was dealt with quickly and efficiently and with good communication and we ...
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Comment on agent fees

Fees were in line with other agents

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“ Responsive and Friendly... ”

5 Star Review

Mar 29,2018

Clodagh Matthews

By: 'Kate - Milton Road'

Mar 29,2018

Branch: Leighton Buzzard, 4 Market Square
Services: They manage our building
Would you recommend?: Yes
Postcode: CV37

Branch: Leighton Buzzard, 4 Market Square
They manage our building
Postcode: CV37

0 people found
this helpful

I have not usually had good experiences with Connells, i.e. lack of updates and communication, lack of response and empathy. Clodagh was responsive and reactive. They kept me up to date and responded quickly to my requests and communications. They were friendly and emphatic. ...
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Comment on agent fees

n/a

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“ House sale... ”

5 Star Review

Mar 29,2018

Chris Blackham

Brigid Byrne

By: 'Clare'

Mar 29,2018

Branch: Luton, Jansel House Parade 656 Hitchin Road Stopsley
Services: Sales (as a Vendor)
Sold price: £238
Would you recommend?: Yes
Postcode: Lu2

Branch: Luton, Jansel House Parade 656 Hitchin Road Stopsley
Sales (as a Vendor)
Sold price: £238
Postcode: Lu2

0 people found
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Chris was fantastic right from when I asked for an agent to value the house. This is the first house we have sold and Chris had all the time in the world to explain how it all worked and what we had to do. Through ...
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“ Great... ”

5 Star Review

Mar 29,2018

Diana Postolache

By: 'HM'

Mar 29,2018

Branch: Watford, 6 The Parade
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: WD17

Branch: Watford, 6 The Parade
Lettings (as a Tenant)
Postcode: WD17

0 people found
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When I saw the flat right away I knew I wanted to move in. Diana made the process and transition very smooth for me and my experience then and now after moving in has been very positive. Diana has been very helpful every time I ...
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“ Habceb showed enthusiasm and was very positive in all aspects of helping me with the tenancy.... ”

5 Star Review

Mar 29,2018

Hasceb Kamran

By: 'Anton'

Mar 29,2018

Branch: Hemel Hempstead, 45 Marlowes
Services: Lettings (as a Tenant)
Rent PCM: £860
Would you recommend?: Yes
Postcode: HP3

Branch: Hemel Hempstead, 45 Marlowes
Lettings (as a Tenant)
Rent PCM: £860
Postcode: HP3

0 people found
this helpful

Habceb was very friendly in regards to sorting out the flat for me. I've had a bad experience in the past with a estate agent, but I felt on this occasion that Haceb made me feel reassured that everything with the flat would go ...
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Comment on agent fees

They are in line with other estate agents, and also are explained well on their website so you know exactly the amount you have to pay.

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“ Excellent service... ”

5 Star Review

Mar 29,2018

Zoe Wannerton

By: 'Local landlord'

Mar 29,2018

Branch: Hemel Hempstead, 45 Marlowes
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: HP3

Branch: Hemel Hempstead, 45 Marlowes
Lettings (as a Landlord)
Postcode: HP3

0 people found
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I have used Connells lettings over the past 2 years and Zoe's high level of service has always impressed. Our properties are always let quickly and professionally. Excellent attention to detail working with prospective new tenancy agreements through to the on going annual management service. ...
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