4 Star Review
Sep 22,2017
By: 'Mrs Collison'
Sep 22,2017
Branch: Shaftsbury, 34 High Street
Services: Sales (as a Vendor)
Sold price: £250000
Would you recommend?: Yes
Postcode: SP5
Branch: Shaftsbury, 34 High Street
Sales (as a Vendor)
Sold price: £250000
Postcode: SP5
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I would like to thank Sam, Danielle and Jess who have been absolutely amazing while dealing with the sale of our house. We certainly had a lot of bumps in the road with the chain, but the team in Shaftesbury went above and beyond to help us and get the sale through to the end.
Nothing was ever too much trouble and even though at times it must have been difficult they always remained polite and professional with everyone in the chain.
I would recommend selling through the ladies in the Shaftes...
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Comment on agent fees
very competitive
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4 Star Review
Sep 22,2017
By: 'Zipporah'
Sep 22,2017
Branch: Dunstable, 19 High Street North
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: LU6
Branch: Dunstable, 19 High Street North
Sales (as a Buyer)
Postcode: LU6
0
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Thanks very much for your support and keeping me informed. You made the process so simple unbelievable. I found the staff members helpful throughout the process. Given I had approached other various agencies wanting to purchase a property, I was put off by their initial reaction. Rick and your team you made it sounds easy and I definitely going to recommend to my friends. Thanks again. xx...
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5 Star Review
Sep 21,2017
By: 'Waseem'
Sep 21,2017
Branch: Luton, 83 George Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: 82 M
Branch: Luton, 83 George Street
Sales (as a Buyer)
Postcode: 82 M
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By far the best agents in town. Lee the Branch Manager runs a very tight operation. Nothing is ever too much and they will go out of their way to help you out. I have bought and sold through these guys and can honestly say they have made the whole exprience easy as possible. Best in town don't waste your time with others....
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Comment on agent fees
You get what you pay for - not expensive and not cheap to be a cow boy operation.
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5 Star Review
Sep 21,2017
By: 'Helen'
Sep 21,2017
Branch: Luton, Jansel House Parade 656 Hitchin Road
Stopsley
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LU2
Branch: Luton, Jansel House Parade 656 Hitchin Road
Stopsley
Sales (as a Vendor)
Postcode: LU2
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Craig and Brigid have been fantastic throughout the whole process of selling our Dad's house after his death last November. Craig has been invaluable in his constant support. My brother and I live on the South coast and we have had peace of mind as Craig has very kindly looked after everything for us in Luton, from accompanying viewings to keeping in touch on the phone. From the moment Craig gave his valuation we knew he was the person we wanted to deal with, very genuine and has always had our ...
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Comment on agent fees
Agent fees are fair and as expected. Money well spent!
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5 Star Review
Sep 21,2017
By: 'belinda'
Sep 21,2017
Branch: Luton, Jansel House Parade 656 Hitchin Road
Stopsley
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: hu18
Branch: Luton, Jansel House Parade 656 Hitchin Road
Stopsley
Sales (as a Vendor)
Postcode: hu18
0
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top quality service, very friendly, quick to reply to any questions would recommend to any one, Craig prutton helped us from beginning to end,...
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Comment on agent fees
i dont think any one is happy to pay fees but as fees go they were quite reasonable
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5 Star Review
Sep 19,2017
By: 'Erica'
Sep 19,2017
Branch: Luton, Jansel House Parade 656 Hitchin Road
Stopsley
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: Lu2
Branch: Luton, Jansel House Parade 656 Hitchin Road
Stopsley
Sales (as a Vendor)
Postcode: Lu2
0
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We've recently sold 2 properties as well as bought a house through Connells and couldn't reccomend them more. Craig, the manager and Brigid couldn't have been more accommodating, they constantly kept us updated through the process of buying and selling and went out of their way to help us. They were flexible with their time and always tried their best to fit us in. The whole office were always extremely helpful which made a very stressful process a lot less stressful.. We wouldn't use any other ...
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Comment on agent fees
We felt that the estate agent fees were reasonable compared to others we had looked at.
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5 Star Review
Sep 19,2017
By: 'Mr I A Durie'
Sep 19,2017
Branch: Rushden, 66 High street
Services: Sales (as a Vendor)
Sold price: £156500
Would you recommend?: Yes
Postcode: NN10
Branch: Rushden, 66 High street
Sales (as a Vendor)
Sold price: £156500
Postcode: NN10
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The Rushden Branch of Connells recently sold my house that I used to own in Rushden. Everyone at the Rushden Branch were very helpful especially during some rather stressful times before exchange of contract due it the complete incompetence of my buyers Solicitors . I would like to particularly highlight Kelly the branch manager and David who were especially helpful and supported during the process of selling my House...
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Comment on agent fees
Agents fees were Good
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5 Star Review
Sep 19,2017
By: 'NPH'
Sep 19,2017
Branch: Cambridge, Unit 2, Caxton House, Broad Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CB23
Branch: Cambridge, Unit 2, Caxton House, Broad Street
Sales (as a Buyer)
Postcode: CB23
1
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Very good service and communication from both Lauren and Alex, thank you. I wouldn't hesitate to recommend to a friend...
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1 Star Review
Sep 18,2017
By: 'NicNoodle'
Sep 18,2017
Branch: Northampton, 6 Wood hill
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: nn2
Branch: Northampton, 6 Wood hill
Sales (as a Vendor)
Postcode: nn2
0
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I will not recommend Connells Estate Agents to anybody, my experience with them was awful. At the start of the process we were kept in the loop, once the sale had been agreed the customer service levels dropped dramatically it was at that point I no longer felt like their customer. A member of staff called me and shouted at me down the telephone I made a complaint and was told they wouldnt get involved with a dispute about it! The whole sales progression service in my opinion does not exist an...
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Comment on agent fees
poor - if it was an intro of buyer that I paid for I could have paid far less, however was never informed that this was the level of service to expect, despite being told this three times upon complaining
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5 Star Review
Sep 18,2017
By: 'P.Urey'
Sep 18,2017
Branch: Letchworth, 6 Station Parade
Services: Sales (as a Vendor)
Sold price: £189
Would you recommend?: Yes
Postcode: SG18
Branch: Letchworth, 6 Station Parade
Sales (as a Vendor)
Sold price: £189
Postcode: SG18
0
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Great service, sold my flat in Biggleswade. I was really impressed with the service received from the various Estate agents who dealt with my property during the buying process. I was very pleased with the professional photos that were taken and the way the property was marketed. This helped to sell the property promptly. Using the in-house legal team helped speed up the process too!...
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Comment on agent fees
The fees were very competitive.
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1 Star Review
Sep 18,2017
By: 'Ex Connells customer'
Sep 18,2017
Branch: Andover, Winchester House,
Winchester Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SP11
Branch: Andover, Winchester House,
Winchester Street
Lettings (as a Landlord)
Postcode: SP11
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The most appalling customer service I have experienced from a company in a long time. Used them to let out our property and appeared to start well but quickly had to start chasing for seemingly anything that was in a least bit outside what was the 'norm'. Tenants were even in our property at one point prior to full agreement of state of property left by previous tenants due to absolute incompetence by staff. Once this was agreed it then took more chasing for Connells to release the deposit to th...
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Comment on agent fees
Management fees are shocking for the level of service.
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1 Star Review
Sep 16,2017
By: 'Kinga'
Sep 16,2017
Branch: Dunstable, 19 High Street North
Services: Lettings (as a Tenant)
Rent PCM: £490
Would you recommend?: No
Postcode: LU6
Branch: Dunstable, 19 High Street North
Lettings (as a Tenant)
Rent PCM: £490
Postcode: LU6
0
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Absolutely useless people. Such an unprofessional letting agency. They let the new tenant to sign the tenancy agreement and gave him a date to move in which was overlapping ours, however we payed for the whole month and they have not even notified us. After realising that they messed this up these two people tried to force us to move out within 2 days. No communication, no response and 1 month later they still owe us money. I definitely take this case to the court. Not recommended!!!...
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5 Star Review
Sep 15,2017
By: 'Adams'
Sep 15,2017
Branch: Peterborough, Unit 6 Staniland Way
Services: Lettings (as a Landlord)
Sold price: £173000
Would you recommend?: Yes
Postcode: PE4
Branch: Peterborough, Unit 6 Staniland Way
Lettings (as a Landlord)
Sold price: £173000
Postcode: PE4
0
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Emma and her team at Connells Werrington branch made the experience of selling our house less stressful inspite of some tricky moments! They did what they said they would Keeping us informed throughout. Having a local branch, who know the local housing market really helps....
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Comment on agent fees
The price Quoted was what we paid. A competitive price that we were happy to pay for the service we received.
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5 Star Review
Sep 15,2017
By: 'S Chesham'
Sep 15,2017
Branch: Luton, Jansel House Parade 656 Hitchin Road
Stopsley
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: LU2
Branch: Luton, Jansel House Parade 656 Hitchin Road
Stopsley
Sales (as a Vendor)
Postcode: LU2
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We had our house on the market with another Stopsley agent for 7 months with no offers. A friend had bought through Connells and recommended them to us. Chris Blackham valued our property and explained why the marketing techniques used by the other agent were not helping us sell. Chris gave us lots of useful advise and within a month we had agreed a sale. When we spoke to both Chris Blackham and Craig Prutton for updates on the sale they were really helpful chasing up the buyers and their So...
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Comment on agent fees
Good
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5 Star Review
Sep 15,2017
By: 'Terri'
Sep 15,2017
Branch: Letchworth, 6 Station Parade
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: Sg6
Branch: Letchworth, 6 Station Parade
Sales (as a Vendor)
Postcode: Sg6
0
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I would just like to say a great big thank you to Michael Cole who managed to secure me a mortgage where others failed. I appreciate the hours you put in for me, I will be seeing you again....
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5 Star Review
Sep 13,2017
By: 'Steve Singh'
Sep 13,2017
Branch: Bedford, 42 Allhallows
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: mk40
Branch: Bedford, 42 Allhallows
Sales (as a Buyer)
Postcode: mk40
0
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I wanted to take this opportunity to write to you in order to convey our thanks for the huge effort from the team at Connells Bedford to secure the property which we acquired recently. If it had not been for all the hard work you personally put in order to ease the vendors jitters and allay there fears on the sale not going through in a timely fashion we would have missed out on an amazing family home.
The family and I wanted to personally thank you for making this possible for us and also wan...
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5 Star Review
Sep 11,2017
By: 'S.Leete'
Sep 11,2017
Branch: Letchworth, 6 Station Parade
Services: Sales (as a Vendor)
Sold price: £306000
Would you recommend?: Yes
Postcode: SG6
Branch: Letchworth, 6 Station Parade
Sales (as a Vendor)
Sold price: £306000
Postcode: SG6
0
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Excellent service sold and brought through Letchworth branch,
Their Free Mortgage Advice was very helpful and used all there services, always very helpful and friendly staff, always had time to talk to me and nothing was ever a problem for them.
Their in-house services are a fantastic tool and make the whole selling process easier and communication was always effective in selling my home...
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Very impressed with fees and Mortgage Advice excellent free service
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5 Star Review
Sep 11,2017
By: 'J.Sangha'
Sep 11,2017
Branch: Letchworth, 6 Station Parade
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SG6
Branch: Letchworth, 6 Station Parade
Sales (as a Vendor)
Postcode: SG6
0
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Thanks For Your Help And Sorting Out Any Issues and Following Things up on sale, Very Effective, Well Advertised, Great Service Highly Recommend Great Attitude...
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Comment on agent fees
Really happy with Fee's Excellent along with the service
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5 Star Review
Sep 11,2017
By: 'McLaughlan.C'
Sep 11,2017
Branch: Letchworth, 6 Station Parade
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SG6
Branch: Letchworth, 6 Station Parade
Sales (as a Vendor)
Postcode: SG6
0
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I have just sold my property with Connells and could not be happier with the help and support of the team at the Letchworth Branch. I thought this would be a stressful process but they have helped make the sale go very smoothly and they have been on hand if needed from start to finish. I would highly recommend them.
James was awesome...
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Comment on agent fees
excellent and excellent service
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5 Star Review
Sep 11,2017
By: 'Stephanie'
Sep 11,2017
Branch: Hemel Hempstead, 45 Marlowes
Services: Sales (as a Vendor)
Sold price: £265000
Would you recommend?: Yes
Postcode: hp2
Branch: Hemel Hempstead, 45 Marlowes
Sales (as a Vendor)
Sold price: £265000
Postcode: hp2
0
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Thank you Carl for helping us sell our property.
You made the process so easy and you were easily contactable if we had any questions or needed advice....
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Comment on agent fees
Fees were fair
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5 Star Review
Sep 11,2017
By: 'Wendy Shield'
Sep 11,2017
Branch: Letchworth, 6 Station Parade
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SG6
Branch: Letchworth, 6 Station Parade
Sales (as a Buyer)
Postcode: SG6
0
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Letchworth Connells - Thank you for your help and sorting out any issues and following up on things with my purchase....
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N/A
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1 Star Review
Sep 09,2017
By: 'Mevvii'
Sep 09,2017
Branch: Bearwood, 122 Poplar Road
Services: Lettings (Prospective customer)
Rent PCM: £675
Would you recommend?: No
Postcode: B67
Branch: Bearwood, 122 Poplar Road
Lettings (Prospective customer)
Rent PCM: £675
Postcode: B67
0
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Unfortunately I'm not happy with the experience we had with connell's on bearwood road still waiting for our deposit it's been 3weeks just been told no one at the office we will get back yep still waiting for that phone call we rang them overy 50times every time we are told they will get back I'm still waiting I wouldn't recommend them to anyone...
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Comment on agent fees
Bad
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5 Star Review
Sep 08,2017
By: 'kim m'
Sep 08,2017
Branch: Redhill, 43 Station Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RH1
Branch: Redhill, 43 Station Road
Lettings (as a Landlord)
Postcode: RH1
1
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An excellent and friendly though professional service, Always helpful and positive and most important thoroughly honest and reliable. All you could ask for in an estate agent....
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Comment on agent fees
bit high but good for the service provided.
1
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1 Star Review
Sep 08,2017
By: 'SSS'
Sep 08,2017
Branch: Maidenhead, 10 Queen Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SL6
Branch: Maidenhead, 10 Queen Street
Sales (Prospective customer)
Postcode: SL6
1
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Really bad. They try to blackmail you by saying offers won't be relayed to vendors until you have come into their office for their financial verification checks; even though my financial advisor provided this confirmation on my behalf. I am sure they do this to take advantage of your financial situation. Also, incredibly bad at responding to calls/emails. This includes senior management. I had to chase them the whole time. Liam was good though....
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5 Star Review
Sep 08,2017
By: 'Mr Mehar'
Sep 08,2017
Branch: Slough, 111 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SL1
Branch: Slough, 111 High Street
Sales (as a Buyer)
Postcode: SL1
0
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Excellent service from start to finish. As a FTB unsure of the process, Harry supported me throughout, along with Richard Cleves Mortgage consultant, 10/10...
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N/A
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5 Star Review
Sep 08,2017
By: 'Lynne Walker'
Sep 08,2017
Branch: Taunton, 53 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: TA1
Branch: Taunton, 53 High Street
Sales (as a Vendor)
Postcode: TA1
0
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We'd like to thank Tom Constable and Daniel Finberg for the proficient way their team managed our house sale in Taunton. The circumstances that prompted the sale were tragic and we were very keen to try and secure a quick sale but at a good price, which they managed to achieve.
Initially we did invite two other Taunton agents to view the property - both of whom valued the property at a significantly lower price, albeit with lower commission rates. These agents told us that we needed a lower sa...
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Comment on agent fees
We negotiated a fair price and they worked hard for their commission.
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4 Star Review
Sep 06,2017
By: 'Rebecca harvey'
Sep 06,2017
Branch: Dunstable, 19 High Street North
Services: Sales (as a Buyer)
Sold price: £208
Would you recommend?: Yes
Postcode: LU6
Branch: Dunstable, 19 High Street North
Sales (as a Buyer)
Sold price: £208
Postcode: LU6
0
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I found Connells very helpful , I felt they generally cared and were approachable . I don't have any issues with them and would recommend them to others...
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Comment on agent fees
I was only buying a property so didn't pay any fees
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5 Star Review
Sep 04,2017
By: 'Mark'
Sep 04,2017
Branch: Basingstoke, 1 Wote Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: Rg24
Branch: Basingstoke, 1 Wote Street
Sales (as a Vendor)
Postcode: Rg24
0
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Fantastic reliable service during a very difficult family time. Mike Howley and the team were excellent. They dealt with our situation with understanding and respect and I was able to move my mother without any problems. It could of been a really stressful time but Thanks to Connells it was not.
I can't thank you enough....
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Good
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5 Star Review
Sep 04,2017
By: 'J & M'
Sep 04,2017
Branch: Chippenham, 59 Market street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SN10
Branch: Chippenham, 59 Market street
Lettings (as a Tenant)
Postcode: SN10
0
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We would just like to express our sincere Thanks to Anna & the team at Connells in Chippenham for the help & support given to us to find a property to rent in the area. They were friendly, very understanding of our specific requirements, professional in their approach & keen to ensure that our house move, & all the necessary administration went well. We definitely recommend Anna & her team, & where possible, will look to use their services again in the future....
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Comment on agent fees
Good & reasonable.
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5 Star Review
Sep 01,2017
By: 'Sue'
Sep 01,2017
Branch: Southampton, 409 Shirley Road
Shirley
Services: Sales (as a Vendor)
Sold price: £2000000
Would you recommend?: Yes
Postcode: So16
Branch: Southampton, 409 Shirley Road
Shirley
Sales (as a Vendor)
Sold price: £2000000
Postcode: So16
0
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When I met Danielle to discuss marketing options she was friendly and professional explaining clearly the procedure and answering any queries I had.
The property sold within a week and the staff at Connells , particularly Danielle and Claire , kept me informed at every stage either by phone or email and I found them to be polite and courteous at all times...
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Comment on agent fees
Fair
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