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Connells
4.7/5, 1829 Reviews
96% Recommended
81% letting valuation accuracy
78% letting fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.
Latest Reviews
Samanta Cuduka
Ahmed Elgendy
ABIGAIL AGYEI
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 81% | 78.00% | £300 | £5,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 280 | 65 | 258 | 157 | 372 | 89 | 168 | 52 | 119 | 266 |
Address
Connells
45 Marlowes, Hemel Hempstead, Hertfordshire
HP1 1LD
01442 216633
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 08:30 - 18:30
- 08:30 - 18:30
- 08:30 - 18:30
- 08:30 - 18:30
- 08:30 - 18:30
- 09:00 - 17:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Connells Branches (View All 160)
Professional ...
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5 Star Review
By : 'Richard'
Branch : Leighton Buzzard, 4 Market Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NN10
26 Mar 2018
People found this helpful0
Yasmine is a very professional and extremely helpful member of your team. She is always fast and efficient when addressing issues with my property and keeps me updated without prompting. On occasion I have spoken to Yasmine on the telephone and she is polite, attentive and always ready with a ... Read Full Review
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Staff ...
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5 Star Review
By : 'K'
Branch : Leighton Buzzard, 4 Market Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CV12
26 Mar 2018
People found this helpful0
Daniella has been fantastic in dealing with the 3 properties that we let through Connells management service. Her communication and manner is excellent and she quickly deals with issues that arise. A real pleasure to work ... Read Full Review
Comments (1)Was this helpful?:
By : Daniella
26 Mar 2018Thank you so much for the lovely review! It's my pleasure to...
Useless ...
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1 Star Review
By : 'Marryot'
Branch : Birmingham City, 145 Great Charles Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : B1
24 Mar 2018
People found this helpful1
Birmingham City Centre branch total rubbish. They do not follow anything up with the tenant. They say they do but it is always vague "we sent an email" and they apparently never get answers back. This is with multiple tenants on multiple properties. I deal with other agents who are much ... Read Full Review
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Quick ...
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5 Star Review
By : 'Mohammed'
Branch : Leighton Buzzard, 4 Market Square
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : HP1
23 Mar 2018
People found this helpful0
Clodagh Matthews ensured a quick turnaround when my heater stopped working. Great service, especially since we have a little one to keep ... Read Full Review
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Dealing with ...
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5 Star Review
By : 'Jas'
Branch : Leighton Buzzard, 4 Market Square
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : B44
22 Mar 2018
People found this helpful0
I have always found Daniella Hennessy smith very helpful in connection with our house 179 kings road in birmingham. Daniella dealt with issues promptly and politely and provide well thought out and sound advice when it is required. Daniella responded to my emails straight away and always taken my ... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
By : Daniella
22 Mar 2018Thank you for the lovely review Jas! It's been a pleasure to...
Service ...
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5 Star Review
By : 'Jess'
Branch : Leighton Buzzard, 4 Market Square
Services : Letting (As a Owner)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : CV37
21 Mar 2018
People found this helpful0
Clodagh contacted me proactively to let me know that the Gas safety certificate on my property was due to expire. All of my questions were answered really quickly and in a friendly manner which was great. Thank you very much for all of your ... Read Full Review
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Waste of time and money... ...
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1 Star Review
By : 'I'
Branch : Coventry, 38 New Union Street
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : No
Postcode : 128
20 Mar 2018
People found this helpful1
The people at Connels are absoulute joke but a bad one.Other than Marni none of them were helpful enough... It took me 8 weeks, over 15 phone calls and over 15 emails to get my deposit back... If you want to be humiliated with your money go with ... Read Full Review
Comments on Agent Fees
They didn't deserve a penny nerver mind the hundreds of punds they charged.
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Awful ...
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1 Star Review
By : 'Matt'
Branch : Crawley, 57 High Street
Services : Letting (As a Tenant)
Rent PCM : £825
Would you recommend ? : No
Postcode : RH11
20 Mar 2018
People found this helpful1
Truly the worst estate agents I have ever had the displeasure of dealing with. Long story short, decided to rent a property through Conells. Was constantly messed around by the branch, to the point that on moving in day, I was told I could no longer move in. This lead to 2 weeks in hotels (costing ... Read Full Review
Comments on Agent Fees
Overpriced for such a poor service
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Quick ...
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4 Star Review
By : 'Yvette'
Branch : Leighton Buzzard, 4 Market Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CV34
20 Mar 2018
People found this helpful0
Emailed with regards to issue at the house, said they had tried to call, but for some reason did not try the China number which I thought they did have. Matter was resolved ... Read Full Review
Comments (0)Was this helpful?:
Very ...
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4 Star Review
By : 'JR'
Branch : Basingstoke, 1 Wote Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RG21
20 Mar 2018
People found this helpful0
I have always found Natasha Meek and Christi Collins very helpful in connection with our flat in Basingstoke. They deal with issues promptly and politely and provide well thought out and sound advice when it is required. They contact external services when they are required quickly and ... Read Full Review
Comments on Agent Fees
Connell's Letting Fees are reasonable.
Comments (1)Was this helpful?:
By : Christi Collins
20 Mar 2018Thank you for your kind review. I am pleased that you are happy with our service :-)...
Very good and ...
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3 Star Review
By : 'Ashlist1990'
Branch : Gillingham, 4 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : ME7
19 Mar 2018
People found this helpful0
Very good on their front, using 'Homelet held up the referencing process and caused many unnecessary issues. The staff was helpful and people ... Read Full Review
Comments on Agent Fees
Bad as all fees for every letting agents are high and to much.
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We have had difficulty ...
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4 Star Review
By : 'Lionel'
Branch : Leighton Buzzard, 4 Market Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CV7
18 Mar 2018
People found this helpful0
Very happy with effort from Daniella in arranging for property equipment to be fixed. Dry persistent in contacting maintenance ... Read Full Review
Comments (1)Was this helpful?:
By : Daniella
22 Mar 2018Thank you for the lovely...
Great ...
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5 Star Review
By : 'Laura'
Branch : Faversham Kent, 7 Market Place
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME13
16 Mar 2018
People found this helpful0
Jade is great. Refreshingly honest and straightforward. She sold my house quickly for more than the the asking price. She is diligent and helpful even contacting me during her day off when something came up. I can't thank her enough and highly recommend her and the Faversham ... Read Full Review
Comments on Agent Fees
Good.
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Fantastic service ...
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5 Star Review
By : 'Landlords'
Branch : Leighton Buzzard, 4 Market Square
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CV6
16 Mar 2018
People found this helpful0
Out of everyone in that branch, Yasmine's service has been by far the best! We have had problems to begin with as members of staff were not following up with us in the right way regarding a few tenant issues we were having. However ,Yasmine has taken our problem on board and has done her best ... Read Full Review
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Jess worked brilliantly to ...
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5 Star Review
By : 'Foxglove'
Branch : Worcester, 3 Foregate Street
Services : Sales (As a Vendor)
Sold price : £260000
Would you recommend ? : Yes
Postcode : WR5
15 Mar 2018
People found this helpful0
Jess worked brilliantly to secure our sale, always cheerful and efficient, a credit to her employer. We would recommend Connells after our selling experience with ... Read Full Review
Comments on Agent Fees
Average fees
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'Joe is an enthusiastic, ...
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5 Star Review
By : 'John'
Branch : Bedford, 42 Allhallows
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : MK43
14 Mar 2018
People found this helpful1
'Joe is an enthusiastic, patient and experienced estate agent, he proved this throughout what has been a long and difficult house sale process. Joe took on the marketing and selling of a wonderful stand alone, thirty year old detached house, in a brilliant location, albeit in need of some ... Read Full Review
Comments on Agent Fees
The Agent's fees are good value for the service provided.
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I have been renting from ...
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4 Star Review
By : 'Mazantics81'
Branch : Hinckley, 88 Castle Street
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : LE9
14 Mar 2018
People found this helpful0
I have been renting from Connells for four months now. I have found the whole team friendly as anything and somebody's always about to take your call when needed. I have encountered a lot of problems/faults with my property after moving in, some of these issues are resolved on the same day ... Read Full Review
Comments on Agent Fees
1700 to move in. Standard.
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As landlords we are extremely ...
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5 Star Review
By : 'Mr'
Branch : Amesbury, Unit 3 23 Salisbury Street
Services : Letting (As a Owner)
Rent PCM : £775
Would you recommend ? : Yes
Postcode : B1
14 Mar 2018
People found this helpful2
As landlords we are extremely satisfied with our agent who is always ready to assist us when necessary and who provides an excellent service. Our tenants queries our brought to our attention promptly and maintenance issues resolved at the ... Read Full Review
Comments on Agent Fees
Good
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Untrustworthy amateur outfit ...
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1 Star Review
By : 'Disgruntled'
Branch : Sutton Coldfield, 4-6 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : B75
13 Mar 2018
People found this helpful1
Untrustworthy amateur outfit in Sutton Coldfield. This branch absolutely deserves its ranking of #26962 out of 26583 branches in the ... Read Full Review
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By : Nicola
26 Mar 2019I agree completely with the one star reviews nWill never use again nThe easte agencie never even told us that tje person who was dealing with our purchase left.The only reason found out was because ...
Thanks to Mark Shipp and his ...
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5 Star Review
By : 'Claire'
Branch : Redhill, 43 Station Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RH1
13 Mar 2018
People found this helpful0
Thanks to Mark Shipp and his excellent team at Connells Redhill we are finally moving. Mark is a highly motivated and professional agent who shows tenacity and skill throughout the selling process. The entire team are polite,and dedicated to making the transition as stress free as possible. Special ... Read Full Review
Comments on Agent Fees
Competitive
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1 - 20 of 1829 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 12/14/2016, 7:18:27 AM by allAgents
