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Connells

4.7/5, 1829 Reviews
96% Recommended

81% letting valuation accuracy

78% letting fee satisfaction

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One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting81%78.00%£300£5,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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280652581573728916852119266
Address

Connells
45 MarlowesHemel Hempstead, Hertfordshire
HP1 1LD
01442 216633

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:30 - 18:30
  2. 08:30 - 18:30
  3. 08:30 - 18:30
  4. 08:30 - 18:30
  5. 08:30 - 18:30
  6. 09:00 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Connells Branches (View All 160)
Sold ...

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5 Star Review
UserName

UserName

By : 'Pam'
Branch : Torquay, 115 Union Street
Services : Sales (As a Vendor)
Sold price : £220
Would you recommend ? : Yes
Postcode : TQ2

30 May 2018
People found this helpful0

I would like to thank Ben Greg and Ryan for the professional way they handled my sale and thoughtful service throughout. Nothing was to much trouble. Thank ... Read Full Review

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Excellent ...

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5 Star Review

By : 'Diana'
Branch : Amesbury, Unit 3 23 Salisbury Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SP4

28 May 2018
People found this helpful2

Very good service, our journey was longer than expected due to the complications with our bottom chain. Despite all this, Jay Cowan from the Connells team has frequently chased up the chain for regular updates and managed to move our case forward to speed up the process! Without the help of Jay and ... Read Full Review

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Amazing ...

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5 Star Review
UserName

By : 'David'
Branch : Oldbury, 70-76 Birmingham Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : Yes
Postcode : B69

23 May 2018
People found this helpful0

We first contacted courteney in connells oldbury to help us find a rental property in the area. We were very happy to hear such a lovely voice at the start of our conversation. What an asset to her manager Charlotte and the connells group. We have come across some types of people and have been a ... Read Full Review


Comments on Agent Fees

Reasonable

Comments (0)Was this helpful?:
AWFUL customer ...

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1 Star Review

By : 'Lost'
Branch : Taunton Somerset, 53 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : TA

23 May 2018
People found this helpful4

We put an offer in on a house, our offer wasn't even put to the vendor for 24 hours. When I rang up to chase we were told only a branch partner can submit offers and he was out of the office. We were also pressured into going with their internal mortgage adviser. When we were finally contacted ... Read Full Review


Comments on Agent Fees

N/A

Comments (0)Was this helpful?:
Professional, Knowledgeable ...

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5 Star Review
UserName

By : 'Tracy'
Branch : Basingstoke South, 56 Broadmere Road
Services : Mortgages (I got a mortgage through them)
Would you recommend ? : Yes
Postcode : RG23

23 May 2018
People found this helpful0

Enzo was professional and knowledgeable from start to finish. He went above and beyond to get me a mortgage that suited me. Infact, he managed to secure me a mortgage when I didn't even think it would be possible. Enzo really knows his products and understands the market and his manner is ... Read Full Review


Comments on Agent Fees

Reasonable

Comments (0)Was this helpful?:
Excellent ...

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5 Star Review
UserName

UserName

By : 'Eric'
Branch : Hemel Hempstead, 45 Marlowes
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : HP2

23 May 2018
People found this helpful3

The Connells Team at Hemel Hempstead were excellent in helping us to sell our house, especially Denis. I will not hesitate to recommend them to my ... Read Full Review


Comments on Agent Fees

Their fees were reasonable.

Comments (0)Was this helpful?:
Trying ...

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4 Star Review
UserName

UserName

By : 'Freebyrd'
Branch : Amesbury, Unit 3 23 Salisbury Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SP48

22 May 2018
People found this helpful2

Dealt initially with Amy then Ella Flint took over. Ella was very polite and extremely patient with me, especially when I was expressing my frustration on the delay. Kept me informed with updates twice a week on Tuesday/Friday. Ella was extremely ... Read Full Review


Comments on Agent Fees

Was shown the fees which I thought was reasonable, unfortunately I was not shown the vat at the time. So it cost me more than I originally thought.

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Excellent ...

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4 Star Review
UserName

By : 'James'
Branch : Amesbury, Unit 3 23 Salisbury Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SP47

22 May 2018
People found this helpful2

Very pleased with the overall sale of my property with Connells Estate Agents. Ella was fantastic, excellent customer service, co -ordination and communication especially as I am living and working abroad in different areas of the world. I was very pleased with Ella's work and her helpfulness ... Read Full Review

Comments (0)Was this helpful?:
Very ...

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1 Star Review

By : 'Simon'
Branch : Shirley, 409 Shirley Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SO16

19 May 2018
People found this helpful1

Connells have managed to make a mistake and return our letting deposit to the landlord instead of us and now tell us we must wait until the landlord returns the money. Unbelievebly poor and incompetent service. You would think they would be apologetic and embarrassed by such a significant mistake ... Read Full Review

Comments (0)Was this helpful?:
Excellent, efficient ...

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5 Star Review

By : 'Caroline,'
Branch : Hemel Hempstead ,45 Marlowes
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CV34

16 May 2018
People found this helpful0

As a landlord with three properties being maintained by your Property Maintenance Department at Leighton Buzzard, I really must single out Clodagh Matthews as being a real asset. She is efficient, informative, ever helpful, friendly and polite. She really is excellent at her job. She always ... Read Full Review


Comments on Agent Fees

Perfectly acceptable.

Comments (0)Was this helpful?:
Excellent support and ...

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4 Star Review
UserName

By : 'JStratton'
Branch : Werrington, Unit 6 Staniland Way
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : PE4

15 May 2018
People found this helpful1

Jason personally dealt with the sale of our property in Werrington ensuring the sale progress was monitored and swiftly concluded. His weekly updates were much appreciated and the communication at other times was accurate and informative. If Jason was not available Liam was helpful and fully aware ... Read Full Review


Comments on Agent Fees

Fees were average compared to other agents.

Comments (0)Was this helpful?:
Absolutely ...

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1 Star Review

By : 'avoidconnells'
Branch : Dudley, 4 & 5 Stone Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : DY2

15 May 2018
People found this helpful0

I would avoid this letting agency at all costs. totally unprofessional, liars and just pure rude. My house fell through and I am so glad because this agency is a ... Read Full Review

Comments (0)Was this helpful?:
Able to finalize the House ...

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4 Star Review
UserName

UserName

By : 'Raju'
Branch : Watford, 6 The Parade, High Street
Services : Letting (As a Tenant)
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : WD24

15 May 2018
People found this helpful0

Sandra helped in viewing the house with my family even though very bad weather and assisted us with details , it helped me a lot as i am new to this ... Read Full Review


Comments on Agent Fees

good

Comments (0)Was this helpful?:
Constant errors and scams you ...

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1 Star Review

By : 'Jessica'
Branch : Kingswood, 1 Regent Street
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : BS30

12 May 2018
People found this helpful1

I have had nothing but problems from the beginning. Told us that there were problems with the referencing 30 minutes before collecting our keys; didn't send the tenancy agreement till 2 days after we collected the keys; tenancy agreement had loads of errors (deposit amount, when rent is due, ... Read Full Review


Comments on Agent Fees

Terrible as they will take extra money for the deposit despite what the documents tell us.

Comments (0)Was this helpful?:
Rude and ...

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1 Star Review

By : 'Unhappy'
Branch : Exeter Devon, 8\\\/9 South Street
Services : Sales (As a Buyer)
Sold price : £320
Would you recommend ? : No
Postcode : EX1

11 May 2018
People found this helpful1

Purchased house marketed by connells. Vendor was equity release firm so typically estate agent is probably instructed to push sale along hard and use all means to get highest price. Connells continued to market the house even after offer was accepted, were very rude and unprofessional to our ... Read Full Review

Comments (0)Was this helpful?:
A lot of empty ...

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1 Star Review
UserName

By : 'svenja'
Branch : Welwyn Garden City, 38 Wigmores North
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : No
Postcode : AL7

11 May 2018
People found this helpful0

Would NOT recommend for letting. Furthermore I am still waiting of the invoice. They promise a lot of things, but that were not kept. Wrong settlements were made which led the consequence that the credit institution was turned on to collect the money. She confirmed a moving in date but that did not ... Read Full Review

Comments (0)Was this helpful?:
Thank ...

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5 Star Review
UserName

UserName

By : 'Lucy'
Branch : Stopsley, Jansel House Parade 656 Hitchin Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LU2

10 May 2018
People found this helpful0

Selling my family home has been an emotionally roller coaster, however it has been made easier and less painful by these members of staff. The viewings were arranged for me and communication has been constant. Thank you very much Chris and ... Read Full Review

Comments (0)Was this helpful?:
Fantastic ...

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5 Star Review

By : 'CB'
Branch : Oxley Park Milton keynes, Unit 10, 64 Redgrave Drive
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : MK4

9 May 2018
People found this helpful0

Fantastic end to end service from all at Oxley Park Connells, from the initial process with Edward Percival right through to completion with Charlotte Fiume the service was customer centric with a warm and professional approach at all times. A++++ ... Read Full Review


Comments on Agent Fees

No issues

Comments (1)Was this helpful?:

By : Charlotte Fiume

10 May 2018

Hi Mr and Mrs Bride, Thank you for your comments and it was an absolute pleasure to work with you . I hope in the future you will return back to Connells and we will most certainly be happy to help...


Mrs ...

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5 Star Review
UserName

UserName

By : 'Mini'
Branch : Hemel Hempstead ,45 Marlowes
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CO15

9 May 2018
People found this helpful0

Really helpful team, they went above and beyond the needs of the staff to help me with letting my flat. Always prompt and polite on the phone , answered all ... Read Full Review

Comments (0)Was this helpful?:
House ...

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5 Star Review
UserName

By : 'Julie'
Branch : Blaby, 8-10 Leicester Road
Services : Sales (As a Vendor)
Sold price : £177000
Would you recommend ? : Yes
Postcode : LE8

8 May 2018
People found this helpful0

After a long period of time trying to sell our house we decided to try a different agent. We spoke to Nicola at Connells in Blaby and was immediately impressed with her enthusiasm and knowledge regarding the housing market. Nicola marketed the property in a very professional manner and was ... Read Full Review


Comments on Agent Fees

Good.

Comments (0)Was this helpful?:
1 - 20 of 1829 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 12/14/2016, 7:18:27 AM by allAgents

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